All Questions
Tagged with user-centered-design user-research
70 questions
3
votes
2
answers
2k
views
Google flights mobile app feedback/research [closed]
I created a mock-up mobile app for Google flights for a UX design project. Does anyone have any pain points when it comes to mobile flight search whether on:
Google
Existing mobile apps like Expedia, ...
- 39
0
votes
1
answer
42
views
App based on mind map to model what lies around the heart, and how to maintain it
I am using the mind mapping software miMind, on Android, from Google Play.
I want to make the following mind map, but the features are not available.
In the center of the mind map, I want to place the ...
0
votes
1
answer
169
views
How to depict different categories on a table?
So the user will have to add a department and choose one of the two categories for the department. What is the best way to depict on a table what category the department belongs to?
Option 1
Option 2
...
- 61
0
votes
1
answer
348
views
How to show advanced search in a mobile view? And also how to take a care of utilizing the space of a mobile screen?
I am trying to get a solution for the mobile version of a web layout for an advanced search which includes dropdowns, filters, checkbox and toggle buttons. I tried to get it in the responsive format ...
0
votes
2
answers
93
views
How do you empathize with users for an ecommerce website?
In design thinking the first stage often revolves around gaining an empathic understanding of the problem we're trying to solve for our users. With something like a physical product or an app you can ...
- 308
0
votes
1
answer
1k
views
How many problem statements should I create?
I'm learning UX design, I've decided to start my first project and right now and in the define stage. But I've got a doubt. How many problem statements should I create?
In the empathize stage I've ...
- 25
0
votes
3
answers
686
views
Building my UX Portfolio - Where to find Users to Interview?
I have been interested about a career in UX/UI for a long time and even had a chat with some working UX professionals about their jobs previously. It really sounds like the way to go for me.
So ...
- 1
4
votes
4
answers
275
views
Gap between research and design
In his book, About Face, Alan Cooper uses term research-design gap when he speaks about the gap between user research and designing phases of user centered design or to be more specific goal directed ...
- 41
2
votes
1
answer
372
views
Usability testing dashboard
I want to usability test the current dashboard before I start any designs to understand how current users are using it and what are their pain points. In the past when I have done such testing I have ...
- 361
3
votes
3
answers
105
views
User research strategy [closed]
I am a rookie. As the only UX designer on my team I have been assigned to create the research strategy. The product is an existing Learning Management System (LMS) and the vision is to revamp and add ...
- 31
1
vote
4
answers
1k
views
How can I conduct user research on a product that already exists?
I am working on a school project as my team's UX researcher. Our product has already been designed, prototyped, and launched, without having conducted any research.
The team wants me to create ...
- 21
0
votes
3
answers
3k
views
Best way to display page full of links?
I have a page that looks like below.
I shrunk it in dimensions to give a broad idea of the page. So it has categories and under them there are links. What would be some of the options in terms of ...
- 121
1
vote
2
answers
193
views
How to balance user-led vs. user-centered design when it comes to navigation labels?
We just completed some research with card sorting and tree testing. Two of the categories were consistently labeled the same by a large percentage of participants.
It seems to make sense to name the ...
- 401
1
vote
1
answer
338
views
Should users have to press enter when using a search filter?
I'm working on a photo app that lets a user search through their photos. It currently has these filter types - category, date range, and favorites. A user can pick one or all of these filter types.
...
- 1,414
5
votes
3
answers
840
views
Interviews aimed for a website redesign
When conducting user interviews for a existing website redesign, do you ask them questions regarding their pain points of using the current site or do ask questions regarding the sector itself? So for ...
- 361
1
vote
4
answers
2k
views
Where is the best place to put notifications?
Our app currently has a Notification Center that can be accessed through an icon on the upper-right hand corner of the page.
I'm in the process of designing a Dashboard, which it and of itself will ...
- 1,414
1
vote
1
answer
786
views
Given Item VS Custom Amount
As a user I'm able to donate money in two different ways: by choosing the amount from the given items, OR in alterative, by typing my custom amount.
How would you better visualize these two options, ...
- 11
0
votes
2
answers
141
views
Best UX when you have several bots?
My question is about the UX for chatbots when there are multiple bots within a website or digital ecosystem. This must be an increasing problem these days in very large companies for example, when you ...
- 1
1
vote
2
answers
227
views
How might competitive analysis help enrich User Personas in UX research?
I can't find any reasons to support the use of Competitive Analysis in building an efficient persona. User Persona essentially talks about different profiles of user and their goal, frustrations, ...
- 119
0
votes
1
answer
102
views
What is the best way to communicate to a user that a pricing package is no longer available?
We currently offer 4 pricing packages, but will no longer be offering one of them.
What is the best way to communicate this to users, particularly the ones who were on that (deprecated) plan and are ...
- 1,414
2
votes
2
answers
497
views
How to practice user centered design with no / limited access to users?
We have an interesting project which is a prototype for a hypothetical domain specific userbase which does not currently exist.
I'd like to use good design practices and wish to adapt our existing ...
- 2,114
0
votes
1
answer
262
views
How to test which CTAs prompt users to take specific actions
I'm experimenting with different messages/Calls-to-Action in our product to see which specific CTAs are most successful at prompting our users to take specific actions we want them to take.
Besides ...
0
votes
2
answers
132
views
What are the best ways on a sub-500 budget to test for mobile accessibility?
I am familiar with website accessibility at least in terms of WCAG 2.0, Section 508, etc. But I am currently designing a mobile app (cross-platform using React Native tools) and there does not seem to ...
- 1
0
votes
1
answer
114
views
Can we display Cost, Clicks and Impression all together in a 2-D graph? [closed]
I feel cost is a different metric than clicks and impressions. How do I show this for multiple channels say fb, instagram, youtube etc all together? Please help.
- 1
3
votes
6
answers
655
views
How can I convince stakeholders and management that I need a user research focus group?
Background info on the company:
I'm the only User Experience Designer at a start-up-size company that has been around for 20 years. It's only been in the last few years that they've even created a ...
- 515
1
vote
1
answer
125
views
Interview methods for user needs phase
I'm designing a workforce training project and am in the process of collecting the initial user feedback. While I'm an experienced survey designer and data scientist, I'm new to user experience and ...
- 111
2
votes
2
answers
92
views
How do you work with stakeholders to prioritize ongoing enhancements? [closed]
I have several clients with sites and platforms that have fallen into disrepair over the months and years due to a lack of ongoing enhancements, improvements, and iteration generally.
I'm looking for ...
- 618
0
votes
2
answers
149
views
How to approach online surveys when you have no clear hypothesis to test?
Let's say you want to redesign a website that is being used by thousands of people for the last few years. To do so, you need to collect data about how people use this particular website and you ...
- 339
4
votes
4
answers
1k
views
Are floating videos good UX?
I've seen some sites and apps where videos float on page scroll. Pretty recently, Facebook website rolled out this feature and received a bunch of complaints from its users. I don't know if this is ...
- 1,414
3
votes
3
answers
449
views
More option interaction for both table row and tile view
I am designing a web application which has table row and tile view in dashboard screen. In terms of aesthetic and functionality achievement, I decided to put more (three dots as material design style) ...
- 305
0
votes
2
answers
84
views
spacing between global search and menu
I'm in the process of creating an application store. The following is the wireframe for it. Now I want to make the search bar globally available regardless of the page the user is. So I made the ...
1
vote
1
answer
99
views
Is it a good idea to showing balance in transfer, confirmation and success screen
I just want to understand the experience of showing the balance in any transfer, confirmation and success screen would make sense. If yes / no, what could be the down fall of it and reasons. Please ...
- 266
14
votes
4
answers
6k
views
Number keyboard UX
Hello Folks.
I just wanted to understand what research results show why the number keyboard consists of letters which are not used. Why is this needed?
The number keyboard should have only numbers, ...
- 266
0
votes
2
answers
278
views
Contextual Observation & Best UX methods to adopt - Practical approach
Contextual observation is done at the user environment and i am aware of it.
But in the banking sector, the users profile would be general public. what is the screening methods and who is this been ...
- 266
4
votes
1
answer
247
views
Design Process and Techniques
I have come across this scenario and I am interested to learn from the UX professionals here about the proper technique and process:
You are hired by a University to investigate issues with their ...
- 421
1
vote
2
answers
337
views
How can I showcase my user research in an UX portfolio?
I'm a beginning in a UX field and currently building up my portfolio. In portfolio projects how do I include the research element of the UX process when I have no money to spend on formal UX research?
...
- 11
2
votes
3
answers
243
views
How to perform user interviews for a new product when there are IP restrictions
On my current workplace, we are starting a new project but since the company has strict Intelectual Property policies, we have restrictions about how to approach the market so we don't provide hints ...
- 1,733
1
vote
1
answer
69
views
How do you get user insights in an industry where privacy is critical?
Hey guys I need some of your thoughts here. How do you get user insights in an industry where privacy is critical? I work in an online casino and most of the times user access is very hard due to ...
1
vote
3
answers
161
views
Does stereotype thinking affect the application design?
I am wondering how does stereotype thinking affect the way we design for users. Will user experience designer/researcher be able to empathize with user if he/she suffers from unconscious bias.
- 421
3
votes
5
answers
175
views
What is the easiest method to study a system as a UX person?
I am assigned to a huge project as a ux design intern, currently this project doesn't have any documentation. And apparently anyone in the project doesn't know 100% of logic and domain of the system ...
- 31
2
votes
2
answers
128
views
Which User research techniques can be used for new concepts?
I am trying to implement a solid UX strategy for a new web application. Most of the research methods I’ve read about so far involve existing users of an existing product. Alas, I have neither.
Can UX /...
- 21
4
votes
1
answer
149
views
Which qualitative method is best used with Empathy approach?
I have recently been doing a research that involved focus-group, interview, observation and lastly a survey as data gathering and analysis of user behavioral, emotions, experience. I have read and ...
- 421
0
votes
2
answers
1k
views
What is the difference between Shallow Information Architecture and deep Information Architecture?
I am new to User Centric Design process, wish to learn Information architecture in detail. Please help me understand difference between Shallow Information Architecture and deep Information ...
- 119
2
votes
2
answers
2k
views
Best way to verify a user for a dating app? [duplicate]
What is the most user friendly way to verify a user’s identity for a dating app?
We currently use Facebook login but we receive a lot of complaints that we don’t have another login method. So I’m ...
- 21
3
votes
1
answer
3k
views
What are some good examples of using participatory design in user research?
My product team and I attempted to conduct a participatory design exercise with some users.
We printed out some blank mobile screen templates on an 11" x 17" piece of paper and asked them to draw ...
0
votes
4
answers
10k
views
What is the difference between user's perspective vs perception?
In concept of usability ,What is the difference between user's perspective vs perception?
- 1
0
votes
2
answers
74
views
How to do Remote User -research?
Our product users are not local users instead they are going to be from other part of the world. How do i understand the user behavior towards product, personas, how do i draw user journey for those ...
- 431
0
votes
2
answers
301
views
User centered design and user research in startup
I've worked with a startup recently and I've noticed that they didn't do any user research upfront. They wanted to go straight to design without knowing users needs and problems.
So, I've started ...
- 963
1
vote
3
answers
428
views
Determining which product features provide UX
Does anyone know of any papers/articles where the effort is focused on determining UX features (for any type of product) using scenarios/narratives. The key is that the article needs to be focused on ...
- 59
1
vote
2
answers
219
views
What would be the best way or methodology to find my users' web browser? [closed]
I'm designing a new web project for a company. For the success this project, it will be very important to know the main web browsers that users use. What do you think would be the best research ...
- 33