Questions tagged [methodology]
Different formal and systematic approaches to improving UX and assessing its quality.
108 questions
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differences between Insights, problems and goals
I'm still a bit confused about the distinction between problems and insights. From what I understand, insights are discoveries or conclusions drawn from user analysis during the discovery phase. ...
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Brainstorming alone
In the ideate phase of my case study, I'm facing a challenge during the brainstorming part because I'm working alone. I would like to know if there is a method suitable for solo ideation. If so, which ...
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Kanban Board With Stacked Lists
Does the definition of a Kanban board permit stacked lists? In other words, can an individual column contain multiple lists (rows). If not, is there another design similar to a Kanban board that does ...
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What are some common UX Design and Problem solving frameworks/checklists?
Are there any standard checklists or frameworks for UX Problem Solving?
EDIT: I realize there's no one-size fits all, but looking for a starting point. Might not do all of the steps, but might ...
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Does Usability Tests and Product Experience Maps go Under Discovery or Define Stage?
I'm creating education materials for my company on UX to help better educate the team and secure more funding for UX at the company. But as I was reading how we define stages of UX I came across what ...
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How are UX metrics mathematically statistically calculated? [closed]
I am new here on StackExchange. I am curious, since I working on something very UX-related. And I know that there do exist different metrics for measuring the outcome of UX. However, how are these ...
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Including UX designers in user research / testing processes - considerations
I have been asked previously to participate as user testing processes (formal and informal) and in the screening process the fact that I am also a UX designer doesn't seem to have been an exclusion ...
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Selecting the right user testing method for mobile app
We have a mobile app for different platforms. And now we want to improve the UX and UI. Due to the security policy, we cannot install analytic tools. I'm thinking of options we have to measure our ...
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Measure the "quality" of a description
I have interviewed 36 people, divided in three groups of 12 people. For one group I asked to describe a song they just heard. The second group had to describe a song by observing only a graphical ...
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Is there a difference between "Goal directed design" (GDD) and "User-centered design" (UCD)?
Is there a difference between "Goal directed design" (GDD) and "User-centered design" (UCD)? I'm confused. I have been searching a lot and can't find the difference in between them.
Even the ...
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A method for consistency comparison of multiple products
Are there any good methods / tools / templates for evaluating the consistency of multiple websites from one product family in terms of UI components, patterns, button placements, labelling, date ...
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Could someone recommend me methodologies to be a better UX designer? [closed]
I've been working as a UX designer for a couple of years. I've been improving my skills doing courses in websites like IDF (Interaction design foundation).Also , daily I research about better ...
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Asking for demographic and screening question at the end of the survey - benefits outweigh risks?
I recently completed a survey in which the demographic questions were asked at the end instead of the beginning. I assume that this is because there are no specific screening questions for the purpose ...
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How do you work with stakeholders to prioritize ongoing enhancements? [closed]
I have several clients with sites and platforms that have fallen into disrepair over the months and years due to a lack of ongoing enhancements, improvements, and iteration generally.
I'm looking for ...
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Design Thinking: User testing approaches
I am in the process of starting to facilitate design thinking workshop sessions and from past experience I feel fairly comfortable with each step except for the user testing phase. I realize this ...
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product re-design
Which methods aside from user testing are suitable when designing for product re-design? Participatory design is an option but wanted to explore some other methods.
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where does design thinking sit within UX design? [closed]
ux is a science however design thinking is an art how do the two interelate? Trying to establish the difference between the two
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How do you mitigate internal/external validity issues resulting from user assignment difficulties associated with online A/B testing?
It's reasonably safe to say that it's not possible to track a website's users accurately. You can't track users accurately with cookies, because cookies are frequently cleared; you can't be confident ...
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Best method for measuring the user's understanding of a pilot app?
The company I work for created a new app that collects metrics on the user's driving behavior. We are running a pilot test of the app with internal employees before launching. What would be the best ...
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What are the best methods to test/validate a set of user interface design guidelines for a concept product that does not exist yet?
As part of my PhD, I designed a set of user interface design guidelines for an in-vehicle device. This device does not exist at the moment. What would be the best methods to test/validate these ...
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What ux method can I use to verify the success of Subscription Model of my app? [closed]
I'm currently have an application project but I cannot disclose more information about it. I would like to know what specific methods can I use to verify if the "Subscription Model" idea that I have ...
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feature prioritization
I want to prioritize a list of features that our customer facing application does not currently have. I've first taken a look at our CSR call data to discover what services our customers call-in most ...
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Determine scenario for task or let user decide?
I've read material about user testing strategy and they all talk about determining a scenario for the task. Is this necessary?
Wouldn't it be more natural to let the user him/herself decide on the ...
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Is asking 'balanced' leading questions the right way during user interviews?
It sounds a little bit counter-intuitive, but I am wondering if we actually lose a lot of the information that we might otherwise intend on finding out or capturing by not asking more direct or '...
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Nonparametric vs. Parametric tests
I work as a UX Researcher for a mobile gaming company.
We're discussing best practices in analysis, and my colleague suggested that we always use nonparametric tests (e.g., Mann-Whitney U rather than ...
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experimental design
In an experiment, same group of participants are required to test (low and high) visual quality of a user interface. The goal is to find whether perception of usability is affected by any of the low ...
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UX Design Processes - Differences between user stories / task Models / Use Cases etc
I'm getting really confused with the differences between some of these UX design processes. There seems to be so many methods that seem very similar (to me) and descriptions about each process all ...
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Are there good practices to verbally describe the animations in your site before coding starts?
Is there a process, tool, prefered method to describe css animations, forwards and backwards, before you start coding them? I lose a lot of time describing the animations and/or picking up feedback ...
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Is Activity-centered design better than User-Centered design in practice? [closed]
A decade ago, Don Norman proposed Activity-centered design (ACD) as a better approach compared to Human-cenetered design. I'm curious if anybody here has practised ACD. Did you find it better than HCD/...
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Is there a function to get the optimal number of choices in a Likert scale?
I was answering a question today and it reminded me of a discussion I had with a couple colleagues about the optimal amount of choices in a Likert scale. I vouched for the classic 5, one of us stood ...
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'Fountain well' style of software development
Instead of a waterfall style of software development where the development follows the design process, I wonder if anyone has experience with what I am dubbing the 'fountain well' style of product ...
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Is it appropriate to discussed the proposed usability method in literature review or in methodology chapter?
I need some clarification on where to put the proposed usability evaluation method in my thesis. Is it appropriate to discuss it in literature review chapter or in research methodology chapter of my ...
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The value of bloat [closed]
I'm not really sure if this is the best place to ask this question.
In this article, Joel Spolsky argues a case for feature bloat. In summary: the total userbase requires all the features, and if you ...
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How does the d.school's framework for Design Thinking map onto IDEO's?
Here's how I'm thinking about these DT models.
The Stanford d.school describes the Design Thinking method in (5) steps: Empathize, Define, Ideate, Prototype, and Test. IDEO describes it in (3) modes ...
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What's your method for choosing button colors?
I realized this has been discussed in different threads, but often what I've found is the topic is segmented into only a couple of actions; i.e. Save and Cancel, or Positive/Negative relationships.
...
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Existing design methodologies for considering design in device ecology
I am most familiar with user centered design processes that focus on the UX between the user and a device. However, sometimes it needs to go beyond just between the pair of human/device, but view ...
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Building an archive of insights into our users
As UX Designers & Researchers we collect all this knowledge along the way, most of which is tied to specific projects. The crux though is that the insights can be highly relevant to later projects ...
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Dealing with street for a perfect CRM software [closed]
We are planning to build a CRM software for SMBs. CRM will be on cloud and intended to publish as SaaS.
I am responsible from analyzing task. And I do not want to make a sedentary analyzing for our ...
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What would be the best methods to find out the factors that can change customers behaviours who call?
We want to understand why our customers have to call rather than find relevant information on our website. We want to find the factors so we can influence or change their behaviour in the future. ...
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What is the Design Sprints methodology?
I have started to notice people talking about this new fast method of coming up with a product/UX design called "Design Sprint".
Can anyone elaborate on what it is?
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How to deliver wireframes to off-shore dev teams
I am currently designing an iOS application. Before I move on, I know that the route we chose to go is not ideal at all.
The app is social networking app. We have a team in India developing the app. ...
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Should an interaction designer know how to do visual design
So, we have the long discussion about if interaction designers should know how to code. But what about visual design or GUI design?
A common team setup seems to pair a IxD guy with a graphic ...
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Should complex new UI designs be user-tested element-by-element or as a whole?
StackExchange rolls out a new top bar on meta-StackOverflow. This is a complex innovative design containing several new (as in unfamiliar to current user base) elements.
Should one present a new UI ...
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NPS question after think aloud test
I am planning to conduct an 1:1 think-aloud test on some wireframes in order to gather some findings for the usability and the value of a service. I would also like to add a question at the end of the ...
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Field studies unnecessary for brochureware sites?
By my own experience, field studies are crazy useful for developing applications because you can study how the users interact with the current version or a competitor's app. It usually gives you tons ...
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User Testing Exercise for Feature Prioritization
I am planning to run some one-to-one think aloud task based usability tests on a wireframe prototype. At the end of the test I would like to ask the users to take part in an easy exercise (something ...
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Method for usability testing of physical products
I am looking for a methodology for interaction testing of a physical product / interface.
I am thinking something like expert testing (Heuristics) but just not for digital interfaces. Are there any ...
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Best empirical method(s) for determining how to name something?
I'm a UX/UI designer leading the redesign of a web application that serves a primarily technical audience (DevOps professionals).
A primary goal of our redesign is to make the UI more accessible to ...
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What is UX strategy?
An extremely basic question I realise.
If we use Jesse James Garrett's diagram which is comprised of visual design, navigation design, information design, interaction design, information architecture, ...
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What is the impact of the 'neglect' phase of the UX design process
During a discussion with another UX designer, an interesting point about the 'neglect' phase of UX design was brought up. This deals with companies that have implemented UX processes and methods, and ...
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