Questions tagged [methodology]

Different formal and systematic approaches to improving UX and assessing its quality.

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2answers
72 views

Measure the “quality” of a description

I have interviewed 36 people, divided in three groups of 12 people. For one group I asked to describe a song they just heard. The second group had to describe a song by observing only a graphical ...
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1answer
74 views

Is there a difference between “Goal directed design” (GDD) and “User-centered design” (UCD)?

Is there a difference between "Goal directed design" (GDD) and "User-centered design" (UCD)? I'm confused. I have been searching a lot and can't find the difference in between them. Even the ...
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1answer
70 views

A method for consistency comparison of multiple products

Are there any good methods / tools / templates for evaluating the consistency of multiple websites from one product family in terms of UI components, patterns, button placements, labelling, date ...
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116 views

Could someone recommend me methodologies to be a better UX designer? [closed]

I've been working as a UX designer for a couple of years. I've been improving my skills doing courses in websites like IDF (Interaction design foundation).Also , daily I research about better ...
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74 views

Asking for demographic and screening question at the end of the survey - benefits outweigh risks?

I recently completed a survey in which the demographic questions were asked at the end instead of the beginning. I assume that this is because there are no specific screening questions for the purpose ...
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2answers
64 views

How do you work with stakeholders to prioritize ongoing enhancements? [closed]

I have several clients with sites and platforms that have fallen into disrepair over the months and years due to a lack of ongoing enhancements, improvements, and iteration generally. I'm looking for ...
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1answer
101 views

Design Thinking: User testing approaches

I am in the process of starting to facilitate design thinking workshop sessions and from past experience I feel fairly comfortable with each step except for the user testing phase. I realize this ...
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3answers
98 views

product re-design

Which methods aside from user testing are suitable when designing for product re-design? Participatory design is an option but wanted to explore some other methods.
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3answers
384 views

where does design thinking sit within UX design? [closed]

ux is a science however design thinking is an art how do the two interelate? Trying to establish the difference between the two
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2answers
272 views

How do you mitigate internal/external validity issues resulting from user assignment difficulties associated with online A/B testing?

It's reasonably safe to say that it's not possible to track a website's users accurately. You can't track users accurately with cookies, because cookies are frequently cleared; you can't be confident ...
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7answers
192 views

Best method for measuring the user's understanding of a pilot app?

The company I work for created a new app that collects metrics on the user's driving behavior. We are running a pilot test of the app with internal employees before launching. What would be the best ...
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2answers
132 views

What are the best methods to test/validate a set of user interface design guidelines for a concept product that does not exist yet?

As part of my PhD, I designed a set of user interface design guidelines for an in-vehicle device. This device does not exist at the moment. What would be the best methods to test/validate these ...
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1answer
97 views

What ux method can I use to verify the success of Subscription Model of my app? [closed]

I'm currently have an application project but I cannot disclose more information about it. I would like to know what specific methods can I use to verify if the "Subscription Model" idea that I have ...
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5answers
133 views

feature prioritization

I want to prioritize a list of features that our customer facing application does not currently have. I've first taken a look at our CSR call data to discover what services our customers call-in most ...
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3answers
54 views

Determine scenario for task or let user decide?

I've read material about user testing strategy and they all talk about determining a scenario for the task. Is this necessary? Wouldn't it be more natural to let the user him/herself decide on the ...
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4answers
441 views

Is asking 'balanced' leading questions the right way during user interviews?

It sounds a little bit counter-intuitive, but I am wondering if we actually lose a lot of the information that we might otherwise intend on finding out or capturing by not asking more direct or '...
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2answers
330 views

Nonparametric vs. Parametric tests

I work as a UX Researcher for a mobile gaming company. We're discussing best practices in analysis, and my colleague suggested that we always use nonparametric tests (e.g., Mann-Whitney U rather than ...
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2answers
418 views

experimental design

In an experiment, same group of participants are required to test (low and high) visual quality of a user interface. The goal is to find whether perception of usability is affected by any of the low ...
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1answer
1k views

UX Design Processes - Differences between user stories / task Models / Use Cases etc

I'm getting really confused with the differences between some of these UX design processes. There seems to be so many methods that seem very similar (to me) and descriptions about each process all ...
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5answers
408 views

Are there good practices to verbally describe the animations in your site before coding starts?

Is there a process, tool, prefered method to describe css animations, forwards and backwards, before you start coding them? I lose a lot of time describing the animations and/or picking up feedback ...
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0answers
535 views

Is Activity-centered design better than User-Centered design in practice? [closed]

A decade ago, Don Norman proposed Activity-centered design (ACD) as a better approach compared to Human-cenetered design. I'm curious if anybody here has practised ACD. Did you find it better than HCD/...
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2answers
121 views

Is there a function to get the optimal number of choices in a Likert scale?

I was answering a question today and it reminded me of a discussion I had with a couple colleagues about the optimal amount of choices in a Likert scale. I vouched for the classic 5, one of us stood ...
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1answer
333 views

'Fountain well' style of software development

Instead of a waterfall style of software development where the development follows the design process, I wonder if anyone has experience with what I am dubbing the 'fountain well' style of product ...
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1answer
51 views

Is it appropriate to discussed the proposed usability method in literature review or in methodology chapter?

I need some clarification on where to put the proposed usability evaluation method in my thesis. Is it appropriate to discuss it in literature review chapter or in research methodology chapter of my ...
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2answers
233 views

The value of bloat [closed]

I'm not really sure if this is the best place to ask this question. In this article, Joel Spolsky argues a case for feature bloat. In summary: the total userbase requires all the features, and if you ...
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3answers
3k views

How does the d.school's framework for Design Thinking map onto IDEO's?

Here's how I'm thinking about these DT models. The Stanford d.school describes the Design Thinking method in (5) steps: Empathize, Define, Ideate, Prototype, and Test. IDEO describes it in (3) modes ...
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2answers
1k views

What's your method for choosing button colors?

I realized this has been discussed in different threads, but often what I've found is the topic is segmented into only a couple of actions; i.e. Save and Cancel, or Positive/Negative relationships. ...
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2answers
83 views

Existing design methodologies for considering design in device ecology

I am most familiar with user centered design processes that focus on the UX between the user and a device. However, sometimes it needs to go beyond just between the pair of human/device, but view ...
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4answers
164 views

Building an archive of insights into our users

As UX Designers & Researchers we collect all this knowledge along the way, most of which is tied to specific projects. The crux though is that the insights can be highly relevant to later projects ...
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1answer
247 views

Dealing with street for a perfect CRM software [closed]

We are planning to build a CRM software for SMBs. CRM will be on cloud and intended to publish as SaaS. I am responsible from analyzing task. And I do not want to make a sedentary analyzing for our ...
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2answers
39 views

What would be the best methods to find out the factors that can change customers behaviours who call?

We want to understand why our customers have to call rather than find relevant information on our website. We want to find the factors so we can influence or change their behaviour in the future. ...
4
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1answer
301 views

What is the Design Sprints methodology?

I have started to notice people talking about this new fast method of coming up with a product/UX design called "Design Sprint". Can anyone elaborate on what it is?
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5answers
689 views

How to deliver wireframes to off-shore dev teams

I am currently designing an iOS application. Before I move on, I know that the route we chose to go is not ideal at all. The app is social networking app. We have a team in India developing the app. ...
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4answers
1k views

Should an interaction designer know how to do visual design

So, we have the long discussion about if interaction designers should know how to code. But what about visual design or GUI design? A common team setup seems to pair a IxD guy with a graphic ...
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1answer
144 views

Should complex new UI designs be user-tested element-by-element or as a whole?

StackExchange rolls out a new top bar on meta-StackOverflow. This is a complex innovative design containing several new (as in unfamiliar to current user base) elements. Should one present a new UI ...
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4answers
335 views

NPS question after think aloud test

I am planning to conduct an 1:1 think-aloud test on some wireframes in order to gather some findings for the usability and the value of a service. I would also like to add a question at the end of the ...
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2answers
87 views

Field studies unnecessary for brochureware sites?

By my own experience, field studies are crazy useful for developing applications because you can study how the users interact with the current version or a competitor's app. It usually gives you tons ...
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2answers
834 views

User Testing Exercise for Feature Prioritization

I am planning to run some one-to-one think aloud task based usability tests on a wireframe prototype. At the end of the test I would like to ask the users to take part in an easy exercise (something ...
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2answers
2k views

Method for usability testing of physical products

I am looking for a methodology for interaction testing of a physical product / interface. I am thinking something like expert testing (Heuristics) but just not for digital interfaces. Are there any ...
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3answers
2k views

Best empirical method(s) for determining how to name something?

I'm a UX/UI designer leading the redesign of a web application that serves a primarily technical audience (DevOps professionals). A primary goal of our redesign is to make the UI more accessible to ...
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4answers
11k views

What is UX strategy?

An extremely basic question I realise. If we use Jesse James Garrett's diagram which is comprised of visual design, navigation design, information design, interaction design, information architecture, ...
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3answers
133 views

What is the impact of the 'neglect' phase of the UX design process

During a discussion with another UX designer, an interesting point about the 'neglect' phase of UX design was brought up. This deals with companies that have implemented UX processes and methods, and ...
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2answers
762 views

Proper time to create a UX vision, design statements and component libraries

So, I've been reading a lot about the benefits of creating a UX vision for your app or app suite, creating unique UX design statements and component libraries. Which all sound very interesting. But, I'...
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2answers
256 views

What are some techniques to represent the relationship between roles and behavior in personas?

A hypothetical example: let's say I am researching software engineers, and my end goal is to build a new networking service for engineers. I might discover Amy, my 'storyteller' persona. In that ...
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3answers
515 views

Best way to prompt user for additional demographic info?

Trying to better profile our donors for marketing purposes. Short pop up survey? Append to registration? Email? But most people disregard such emails as spam, and adding an additional field to ...
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3answers
3k views

How does Apple manage to deliver its user experience?

It is quite apparent that Apple puts a lot of attention in designing its products. The results are products that deliver great experience. I want to know what Apple does, as a managerial process or ...
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4answers
572 views

Shouldn't UX be Lean and Agile inherently?

People describe different types of UX such as Agile UX and Lean UX. Looking at the Agile manifesto and Lean methodology, it would seem to me that a successful implementation of UX processes would ...
3
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1answer
99 views

What sort of tasks should be included in a lab test to determine baseline for a user?

I'm starting some lab testing and I'm an on-the-job trained UXer and have watched a decent number of tests, but haven't constructed a lot on my own. When doing a more formal test and not a guerrilla ...
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3answers
5k views

Should I ask for demographic information in a survey at the end or beginning? [duplicate]

I'm conducting a survey, and will ask for demographic information, e.g., gender, age, level of education, frequency of computer use. Should I ask users for this information at the beginning of the ...
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7answers
1k views

Avoiding designing by committee

How can one avoid making a design that satisfies everyone, but pleases no one? As a UI designer, you often find yourself a part of a development team, with numerous stakeholders. Now, when it comes ...