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Questions tagged [usability]

The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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1answer
17 views

Is it an inconvenience if my installation script requires a lot of reboots?

I'm writing a shell script that automatically installs some drivers and programs that depend on each other sequentially, which are required to run the main application. After each successful ...
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0answers
32 views

How do you approach orientation in iOS and Android?

To anyone who has participated in the creation of a mobile app I have a question: Was it designed/planned for both portrait and landscape? If not: Why? Did you discuss this with your team? What was ...
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1answer
20 views

SUS evaluation on the same system but different sections and participants

Would it be okay to use 2 SUS scores to come up with a single score in the case I explain below: I conducted a user testing for a banking mobile app, the app under investigation has lots of tasks ...
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1answer
49 views

What is the best way to show eshop products inside a blog article?

I am having troubles with placing multiple eshop products into / near a picture that is in an article on the supporting blog. These products are related to the content in the picture (e.g picture of ...
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4answers
149 views

Best practice for selecting a recurring event?

I need to allow users to set the frequency with which they would like for a certain task to occur (example- every X days/week/month/year). So far, what I've come up with is an input box and a drop ...
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0answers
48 views

Displaying Filters in search

I have business roles as a group of check boxes and based on selection of this group system will show Business activity. Is there any alternate way to show Business Activity on selection of Business ...
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1answer
52 views

UX metrics categories for a web app

We want to start using metrics to help drive design improvements. I like to tackle things from a high level down approach and I am trying to find some categories of metrics for web apps but not have ...
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0answers
21 views

Is it a best practice to display the transaction detail in the confirmation page?

After making a change in his policy, the user review his new premium detailed and confirm the transaction. I wonder if it is mandatory to repeat the transaction details in the confirmation page as it'...
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2answers
113 views

Modal or new Page for product description?

I have a question it's kind of research and I have researched a few before posting but I want direct pros and cons for my concerns thus I am posting this question here. I have a page which has a sort ...
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1answer
68 views

on-screen keyboard covers input field

Are there best practices for forms with HTML input elements when they must be used on a mobile device? On my in-development web application, when running on an Android phone, the input field is often ...
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2answers
63 views

Which indicator is more understandable?

Which indication of "high" level is more understandable? For example, when users sees an indicator (v2) on the humidifier that was launched for the first time is he going to think that sensor hasn't ...
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1answer
31 views

When to use a filter that shows all by default when no filter is applied?

This has always been strange to me. On most ecommerce websites, they usually have a filter for something like colors. When the user sees the page for the first time, it shows all the colors. But none ...
2
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1answer
65 views

How do I show the selected items in an easier manner in this dropdown

I have a dropdown with checkboxes as items. HERE is the working example I let people select multiple options from this after they search for it One problem I notice is that it is not immediately ...
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3answers
67 views

Best practices for using check mark or X to fill out an attendance sheet

Part of my duties at my job are to take meeting minutes, which are then uploaded and shared within the Organization and throughout the State. The previous tech writer made a hard-to-read table, where ...
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vote
1answer
27 views

Ambiguous chevron styles in an expander

I've begun to notice that a lot of apps have opted to use a right arrow chevron on the right edge of the header. However, I am used to seeing it to indicate that it will transition to a different ...
0
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1answer
29 views

How to overlap Menu title?

I have a question about availability for menu title, sidenav title and title in context area. Which of them is needed to remove to provide good readability. P.S. sorry for other words in russian ) ?
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3answers
175 views

Is it best to open all external references in new tabs by default?

In my security webapp chausies.xyz/encrypt, I have the main webapp without any clutter for the general user, and then, at the bottom of the page, I list a bunch of external security references in case ...
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1answer
92 views

I made a minimalist webapp for public-key encryption. How can these problems with its UI/UX be addressed? [closed]

chausies.xyz/encrypt I probably don't know the first thing about UI design, so I wanted to get some more expert input. Forgive me if this is an inappropriate question to ask here. Half of my ...
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2answers
112 views

Is there any logic when arrows are used before or when after the content

Just wondering if there is any logic defined to use a certain arrow position (left|right or front|back or before|after or whatever ...) in a navigation item or if it's merely a matter of choice and ...
2
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1answer
68 views

What are the design considerations for showing timers in forms?

By timers, I mean a ticking countdown clock for time sensitive tasks, such as holding a reservation spot. Essentially "You have 3:00 minutes to complete your registration". I've seen Eventbrite ...
0
votes
1answer
45 views

Browse products - search results page

I'm having some trouble thinking of a way to present a browse products feature on the search results page. The main problem is how best to display a product which sits in two different categories. ...
1
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0answers
64 views

Website progress tracker [duplicate]

I’m working on an application that has multiple tasks that need to be completed in sequence (e.g. think placing your order with amazon). We have a progress bar at the top of the web page which shows ...
0
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1answer
51 views

How to prevent users from circumventing a form?

I have a multi step form which starts with a question. If the user says No, they are taken to a screen instructing them to call in (since the system cannot process No answers). If the users say Yes, ...
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2answers
58 views

How to represent an initial unpopulated value?

What is considered a feasible representation of a value that has yet to be loaded? Would something such as the -- placeholder be sufficient or is there something else that is better suited / widely ...
4
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1answer
95 views

In a survey, will the color of the thumbs for choices bias the responses?

Many companies add satisfaction surveys to their emails and thank you pages. In the case of a thumbs up/thumbs down survey, is it smart to use color to increase the amount of responses? I see two ...
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1answer
73 views

How best to guide your users when you move a critical feature?

The users of my site start a single user journey via an entry point on the home page. We have trained them to do this, but since it is not the universal pattern and has monetary implications, we want ...
4
votes
3answers
2k views

Amazon's Website Search Bar

Before After Did you notice the change in the results being shown in the drop-down? In the first image, only last words are highlighted in bold but in case of the second image the moment user keys ...
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2answers
111 views

For an unknown number, what text should I put to make it clear that data is missing?

I have a number that takes in the user inputed start time of a task, and the user inputed end time of a task, and uses that to calculate how long a task took. Say, a user schedules a task, but doesn'...
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1answer
49 views

Formative Usability Testing - Script

I'm running my first real usability test. I am doing this for an internal, enterprise application that will eventually be offered as a SasS. I've recruited a small user group which literally account ...
3
votes
1answer
77 views

Redundant buttons on empty state

For empty state screen, which option is better? Option 1: Have two identical buttons, one in the normal place (next to heading), and one next to the text that explains what should the user do pros: ...
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1answer
50 views

Creating a customer journey map from persona

I was asked to create personas and customer journey map using analytical data and other online data (Without talking to the actual customers). So, I created a few buyer personas based on some data (...
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1answer
68 views

Weekly Report UI form: choice of multi select controls

I am working on a report feature that requires the ability to allow the user to set a frequency for reports to be sent. In this case I am working on the weekly frequency. Currently we are looking at ...
1
vote
1answer
74 views

Is there a name for X Day of the month?

Im working on a form for a feature for a report that can have its frequency scheduled set by the user. One of the requests from our product owner is that the user is able to set frequency by a monthly ...
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3answers
105 views

Is the noun “Trigger” a trigger-word to avoid?

In the document model for a rich messaging experience, my internal model is a hierarchy of Scenes and Nodes on them, with attached Triggers that invoke Actions. I'm exposing that hierarchy in a tree-...
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1answer
63 views

Affordability for clicking

I'm making a screen for a charging station for a IOT device. The screen displays charging status, and that will be a functionality initially. Moving forward it will have more functionalities such as ...
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2answers
73 views

Need Advice - One website with “bilingual” (Spanish/English) languages

I need some accessibility and usability advice for a website. I am a designer volunteering for a non-profit and is my team (product manager and three developers). I am working on a site where my ...
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1answer
51 views

User uploaded header image standards

We are working on an app where users can create their own page and then upload a header image sized ~ 1344 x 420 px. Over the image there will be some text imported from the database like title and ...
0
votes
1answer
45 views

What is the name of the pattern where you set state data before async calls finish?

So the aforementioned pattern would be something like this: User submits form Page immediately updates to show new entered data, with no page loader or wait time If there is a problem with the async ...
0
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1answer
64 views

UX Design for a range slider which is optional

I have a range slider field (to select age range) which is an optional field. I'm trying to make the UX as smooth as possible but there are a few things that I'm super confused about. As this is an ...
1
vote
1answer
126 views

How is the UX principle called that the user should know in what state the system is?

I know there is a term in UX to describe the situation where the user is aware of the state of the system (or lack of it). For example when filling a form, after clicking Save, and user has not a way ...
5
votes
2answers
121 views

User experience issues when the order of content changes?

I'm working on an iOS project for users with age 55+ years who have not to much experience in using mobile devices. I have around 8 tiles with information to show the user. (Scroll View) By time ...
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2answers
53 views

iOS App with two states and mostly different content categories

I’m working on a medical iOS app for university. Our users are usually 55+ years. I’m currently struggling with the navigation flow of the app. We basically have two states, pre and post-surgery. ...
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1answer
45 views

I know the carousel using is not user friendly but are Instagram stories different? [closed]

I know the carousel using is not user-friendly but why Instagram stories working like hell? It's a similar component. It has a lot of usability issues. When we use stories we don't know what we'll see....
2
votes
2answers
191 views

Is it still a good practice to use coach marks?

I was presented with the question should the mobile app use coach marks or not? It's not a very difficult app, and I think users don't have a lot of problems using it. But do users value the little ...
3
votes
2answers
87 views

How to deal with official country names which aren't understood by users?

We are using https://github.com/umpirsky/country-list to populate our list of countries in our product. According to some comments I could find (https://github.com/umpirsky/country-list/issues/82), it'...
3
votes
3answers
105 views

Single Page Application - In-app New Tabs

I have a table of items and when I click on an item, the details open in the same view. So, to view another item, I need to go back and click on another one. To avoid the back and forth, I want to ...
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2answers
48 views

Using switch to update the choice

I am working on a mobile app which has an update settings page. For one of the settings, values can be entered either using UI1 or UI2 (2 different ways) By default, UI1 is displayed, as it is ...
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2answers
91 views

Expand / collapse details

I want to ask you for suggestions about expanding and collapsing some details from a document. I have a link for the prototype, just press show details/ hide details. Do you have any better idea for ...
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2answers
42 views

Best use of checkbox and question formulation

These two forms yield the same result in my database. Which one of these two "setups" would you consider the most elegant and/or correct way of asking whether people would like to be contacted by SMS ...
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0answers
47 views

How to handle filtering on columns of a table?

I am currently working on a pretty complex (and convoluted, I'll admit) table in terms of filtering. One of the options for filtering allows the user to filter on an item that is displayed as a column ...