Questions tagged [usability]

The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.

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1answer
25 views

Repeat password field necessary in a signup page? [duplicate]

Possible Duplicate: Why should we ask the password twice during registration? When designing a new and simplified signup page I got into an argument with a colleague about the necessity of the "...
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32 views

What is the best heatmap tool for tracking multiplatform devices? [migrated]

We're looking for heatmap tool that provide analytics and can implemented in web, android, & iOS. Previously we used Smartlook for heatmap, but it doesn't work properly in our website. The tool ...
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1answer
92 views

Hamburger menu icons - Recent trend of moving away from three full-width lines to having two full-width lines and a shortened line?

Some examples in various iOS apps: US Bank RentCafe Uber The first two kinda reminds me of the icon for aligning text justified left. I'm quite curious about the reason for this change. I couldn'...
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1answer
38 views

Full screen cookie banner on mobile, is it a bad or good approach?

I am developing a cookie banner for a company. The designer presented all the mockups, but I am not convinced whether it should be full-screen on mobile. The advantage is that the user might be seeing ...
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2answers
76 views

Alternative to a carousel

Currently working on a client website, who is hot on accessibility. They want to be able to push and promote 4 different pages at a time in the hero section. I've pushed back on using a carousel, but ...
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3answers
1k views

Multiple selection

I'm working on a checkout process for a translation service company. The user originally has one English document that they want to translate into two (or more different languages). However, they are ...
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1answer
30 views

It is better to give a quick experience missing features or ask for details upfront to make the experience better?

I have a pretty complex financial app that allows users to add their accounts and then use various tools, calculations, reports and graphs with these accounts. The more accounts they add the better, ...
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1answer
34 views

What information density is reasonable?

I guess this question could be quite subjective, with many dependencies (frequency of use, literacy, data complexity, use cases etc). But let's step back and question what research/ evidence exists to ...
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2answers
73 views

Should the “open new window” icon ever be the only way to click a link?

I have a request from a user to remove the link from the text and ONLY have the "open new window" icon be what is clickable for that link. The reason is that the text is something he wants ...
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1answer
38 views

Usability of colour pickers in HSL format compared to RGB and HEX

Reading a recent article about HSL colour pickers being more user-friendly, I thought about the reason why the RGB and HEX colour pickers exist and who they are catering for, and it seems quite ...
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1answer
47 views

Button placement in the container/widget

In our case, each container/widget has one primary CTA. Because each widget/container contain important data points related to that widget. User may choose to download the data of the widget. Problem: ...
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1answer
17 views

When a client-side action needs to be validated server-side, is it better to make the user wait or 'undo' the action if validation fails?

As in the title, I'm wondering what is generally considered a better experience in situations where performing an action on the client needs to be validated server-side before the action can be ...
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Where should website logo link to in an organization with multiple platforms? [duplicate]

We have an organization that has a /forum (discourse), a /news (ghost CMS), /learn(learning platform) and etc. They all share a similar navigation with the organization's logo in the middle and ...
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1answer
47 views

Scrollable container - Accessibility

we are hoping to use a scrollable container in the terms and condition section. The container is NOT iframe and we will make it with overflow hidden CSS. I need your thoughts only from the ...
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1answer
30 views

Preslecting button for user in finance environment

Im fighting to figure a problem I need to solve in our crypto deposit app we have: Problem: We want to show the user what is the best amount to deposit/exchange Our chef leader if pushing to preselect ...
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1answer
33 views

Textbased RPG: in a battle, how can I distinguish between your actions and the enemy?

In my game, the way my battles work is you attack and sometimes the enemy attacks in return. It's always one on one. Here's how this looks: The first line is your action, the rest is the enemy's. ...
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0answers
66 views

Step shaped visual layout of cascading filters

I find this layout of cascading filters: much more intuitive and much more "welcoming" to use, over the traditional, horizontal axis layout: I am trying to explain to myself why this is so....
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1answer
53 views

How to best display read and read/write permissions in a table

Our app consists of different sections (here Section 1, Section 2 etc.) where the users can view and edit their data. The user can also choose to give read or read/write access for each of these ...
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5answers
217 views

Running usability tests with the same people that have passed it previously

I will be doing the second testing soon. The question is: Is it possible to invite to the second testing those people who passed the first testing?
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1answer
41 views

Different views in table - omit column without relevance?

In a user interface, I am showing a table with a list of broken links and their context. It is possible to select the depth of the pages, based on the current page. For example you can show all broken ...
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1answer
72 views

Stuck on handling common scroll gestures

I have a screen where users can switch between tabs via swiping back and forth. In each tab, it has a list of items. Recently I implemented a gesture handler for that list (so list can have more ...
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1answer
63 views

Visibility of system status for long term status

The first heuristic of Nielsen speaks about "** Visibility of system status **" that suggests the designer keep every information the user about the state of some operations, the classic ...
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1answer
46 views

Split pane vs Action for multilple selection

I'm bulding a User interface that the user has a split pane with a list and the detail of the selected item in the right. I chose to use these approach because the user could see the important ...
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2answers
48 views

Product quick view

Would you add a product quick view option on hover in the product listing page? Maybe you have any experience with how users respond to such option? Example can be seen here, where the "quick ...
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3answers
79 views

Allowing users to purchase a “spot” on a group advertising software

I'm working on an interesting design challenge for an online advertising platform, and this part of the project is stumping me. The basic concept of the current flow is that users can purchase a "...
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2answers
55 views

How to undo selection in optional select

The case is that the form contains select which is optional and if user selects one option from select but wants to undo that, should list contain blank option or "none" option or how this ...
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2answers
40 views

Select and remove accordion option

Context: I have a website where you have the ability to select a delivery option but also read more information on each one and potentially have some custom options for each option too. Depending on ...
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1answer
43 views

Order of list boxes in a dual list box

A dual list box is a component-based on two list boxes placed together that allows adding, removing, and ordering items. According to Kaley from the nngrounp: "The Listbox on the left holds ...
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3answers
1k views

How to label resources belonging to users in a two-sided marketplace?

I read great advice on “Your” vs “My” in user interfaces and 'My Account' or 'Your Account'? But neither deals with the special case of two-sided marketplaces. Example - airbnb clone Suppose a user ...
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1answer
32 views

eCommerce -> After a digital course has been purchased, should I still show this course in category page?

I am developing an online course website based on WordPress. Website has 30 courses in total. Courses are divided into 5 categories (A, B, C, D, E). There are 6 courses per category. Each course ...
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1answer
33 views

How do you consider the number of items in a mobile application menu

What kind of menu is recommended for mobile applications? What is the maximum number of items to place in the menu? Regards.
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2answers
99 views

Why is a cancel “X” icon required if there is already a “Cancel” option in a modal?

We are following this pattern, inspired by Mac and Windows OS, but I don't have a solid answer for why web apps use it. What is the importance of the X button? Is it really required?
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1answer
44 views

Best UX for displaying a continuously scrolling set of videos

I have a constantly updating (every few seconds) set of videos being uploaded by users and I need to display them continually updating. What is/are the best practices for showing a constantly ...
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2answers
36 views

How to let user know that an automatic process in a mobile app can still be triggered from a different screen?

I'm working on a mobile app with Bluetooth Low Energy, that can trigger some hardware by either holding the phone near it (primary action) or trigger the hardware manually by looking for nearby ...
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1answer
64 views

How do you manage creation of a heavy and complex Information Architecture?

Please share your techniques If you have ever been working on a design or redesign of a bigger website or an app that has a complex Information Architecture. While drafting it all manually (and ...
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1answer
59 views

What is best practice for remembering last position in audio player for logged out users?

I am developing an online course website based on WordPress. Each course has audio file only so I am using an audio player to play the courses (no video). Assume website has 10 courses with names A, B,...
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3answers
123 views

Do you think that terms such as manicure and hair stylist fall under the umbrella term of cosmetics services?

I am building an app where my customers will be businesses like hair salons,manicure etc. Business users will have to register of course. The (business) user when registering must say what type of ...
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1answer
31 views

When it is preferable to have a multi-language platform and when is not?

In a world where English became the second language for most people or at least for the users that buy on international platforms, multi-language websites/ apps are still the best choice for a good UX?...
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1answer
49 views

Is there any reason why software version number is not written alongside software name in the main navigation panel?

I have realized that finding the current version number of any tool takes effort, like going into preferences/setting. It makes sense to me to add it alongside software name, like instead of just ...
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1answer
37 views

Which will be the best UX to show three channel report, including sub items like the below screenshot

I want to create a view to show three channel traffic report with the sub menus. SMS WhatsApp Voice Email In the Channel SMS menu We have further categorization SMS PUSH PULL OTP and another ...
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1answer
32 views

Disable field or button if user exceeds number of tries

I'm currently facing this design issue: When a user exceeds the number of attempts given to fill up a verification code field, he or she will not be able to try again until 20min later. If within this ...
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2answers
49 views

What are the alternative solutions for easy One Handed navigation?

The super-sized smartphones of this era make the user stretch their thumbs to reach touch targets on the top. The one-handed mode does not really solve one-handed reachability as it shrinks the screen ...
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0answers
30 views

Is Swipe OK for accessibility in Native Apps? WCAG says no

Reading up on WCAG (Rule 2.5.1). they state that all the content in the app should be able to be viewed without Swipe (path based gestures). I think this makes sense on Web, but on native apps there's ...
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1answer
57 views

Show/Hide Toggle for a Toggle

We have a toggle available in our main screen, to enable/disable an important functionality. Since, only 30% of our users use this functionality at least once per month, we are considering to (...
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1answer
50 views

What are the best user research practices when launching a beta site with a very small # of first users?

I believe it is a good idea to conduct user interviews to understand experience of first users soon after they try out the site. What are some types of helpful question examples that might be relevant?...
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0answers
62 views

Android: built-in text input tools shortcomings, poor UX

I am wondering about some shortcomings in text input tools on Android. IIUC, it is a system on-screen keyboard that pops-up in all (or most?) applications so I believe it can be considered an OS-level ...
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2answers
63 views

Exposing dropdowns in nav bar

Our team is currently debating on which navbar layout they should go with. The main discussion point is whether we should expose dropdowns on the navbar. These dropdowns are for selecting a customer ...
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3answers
181 views

Excel spreadsheet colour coding/design/layout principles?

With programming you have "software design patterns", with websites you have design standardised (and then some templates, e.g. "bootstrap"), and people know where the input etc. ...
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4answers
100 views

Should users be prompted to determine bandwidth intensity of a site?

Serving up web content based on user agents alone seems exclusionary to me; mobile devices aren’t always constrained to low bandwidth. From a UX perspective, would it be a bad strategy to present ...
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1answer
58 views

What is the best way to represent editable options that change the viewport?

I am trying to figure out how what the best approach UI/UX wise is for the behavior I desire. I have a dashboard with a sidebar on the left, and all of the behavior I am describing happens on one page,...

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