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Questions tagged [task-flow]

Diagram depicting the flow (a series of steps) of information in an application.

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1answer
53 views

How to prevent users from circumventing a form?

I have a multi step form which starts with a question. If the user says No, they are taken to a screen instructing them to call in (since the system cannot process No answers). If the users say Yes, ...
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2answers
56 views

How to map out user actions with connected features?

I am dealing with a new feature for our dashboard and I am trying to map out all the user's possible actions and connect them to features we have so I could see if we are missing something and improve ...
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1answer
62 views

Start time and end time relating to the start of an event and end of an event

I'm trying to figure out what the best design format will be for an event selection tool. Issue: The start time is strictly related to the start date of the event (Example, July 30th, 2018 at 3:00pm)...
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1answer
308 views

Wizard with optional steps

I'm currently designing a wizard dialog for saving a search. There are three steps of which the first one is required (provide a name) and the subsequent two are optional. I would like the user to be ...
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0answers
92 views

What is the difference between a workflow and a user flow? [duplicate]

I am new to UX just graduated and I was asked to do a design challenge about service accessibility. They provided assets, personas and a use case scenario. The main problem is to find ways to the ...
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5answers
181 views

User Journey Flow: Whole Process or Singular Process

So I'm working on this product at work, I'm designing a user journey however I am a little stuck between choosing to design the whole process from signup till the end and following a specific scenario....
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2answers
98 views

How to show optionally editable form fields on a task flow?

I'm creating a task flow (for the first time) for a mobile app. This app contains an edit/update page where the user can choose to edit/update one, several, or all the fields in a form. What would be ...
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5answers
3k views

How to make it easier to cancel bookings for a class?

Let's say I have a gym class and have scheduled slots for the classes. Now Customer A booked on Friday at 8pm class. This is the last slot. Now Customer B booked on Friday at 8pm class too. But this ...
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5answers
167 views

What is the easiest method to study a system as a UX person?

I am assigned to a huge project as a ux design intern, currently this project doesn't have any documentation. And apparently anyone in the project doesn't know 100% of logic and domain of the system ...
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2answers
214 views

What would be the best way to guide users in this design and avoid forcing users to make the mistake then correcting them?

I am trying to find the best way to guide user to achieve their goal (Submitting a course) without the need to force users to make a mistake then correcting them. In this design: User lands on this ...
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1answer
305 views

clickable flow control bread crumb vs next / prev button

I have a checkout flow - breadcrumb UI component at the top of my page that looks like this. The labels are different from what have been shown. A form is associated with each step in the flow. It ...
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1answer
57 views

Multiple Trip Booking

I have a car service that allows multi-trip online booking. The user can configure the destinations, date, time, passengers, additional accommodations and choose the car for EACH trip. My dilemma is ...
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516 views

Task flows diagram for creating task analysis [closed]

I am a Graphic designer learning User experience design. I need some help on creating Task flows diagram while working on task analysis. Is there any resource where I can learn how to create task flow ...
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1answer
3k views

Tasks State Colors with Icons

I am currently trying to implement a task system that can have 5 "states". I've been playing with icons to differentiate between each, but also speculated that colors would be beneficial to include. ...
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2answers
2k views

How to create a task flow after scenario?

I am trying to create a user experience design for ATM users. These users are semi-literate. I have created a Design strategy, Persona and Scenario. My next step is to create a Task flow and then ...
3
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1answer
426 views

So I created personas. What's next?

I'm doing UX for the mobile app for the first time. I have developed user personas and don't know what to do next to get to the visual design. I suppose I have to create these things: application map, ...
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3answers
55 views

Task flow - Action then save to folder or create folder then action

I'm working on a web research tool and unsure which flow makes more sense. My users have multiple projects so saving their research under folders is important. About 20% of the time, they'll perform a ...
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2answers
556 views

Why do so many e-commerce sites break the purchasing flow when forcing a user to login or create an account?

Taking Amazon as an example, but I've seen it in other places as well. This is the screen you get once you click 'Proceed to checkout' in your shopping basket as a new user. Wouldn't it be better ...
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1answer
187 views

Creation flow: I have a Wizard that creates campaign, but it has multiple sub wizards and steps

I have a problem don't know how to effectively solve it. My sketch below illustrates briefly the flow. Problem I have a wizard that creates (objects) so it has 5 steps with sub steps. Once all steps ...
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1answer
72 views

How should a single task in linear process be presented to a mobile user?

I have a multi-step process that a mobile user will repeat many times. They are familiar with the steps. As an example, imagine an app for a courier, where the tasks are: Use the app to accept an ...
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2answers
166 views

Understanding users' ideal workflow

I'm going to be running a task-based test with some members of staff for a new version of an internal tool that a few departments use daily. I'd like to get the test candidates to tell me what their ...
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1answer
199 views

Should my Task Modal comments be threaded for reply comments or single inline ordered by DateTime?

Below is my Project Management Task Modal App (work in progress and far from final and done so lots will change still). My question is in regards to my Task Activity Panel on the right side. It ...
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1answer
66 views

Adding steps to make it clearer

I am creating an on-boarding process for a tool. In every piece of UX theory it says that is about removing complexity and making it easier for the user to do something. I'm wondering if it would ...
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0answers
104 views

How to show a workflow on a sequence?

I need to display a potentially complex list of tasks. Users are software operators (workers, not common internet users). They try to check the correct execution of tasks. The problem is that the ...
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3answers
1k views

Best practice for design CRUD Split-form UX which have “associate with user's task” mode

I've been searching for how we design Split CRUD form UX which have "associate with user's task" mode. I have a Master-Detail CRUD web-based form. Basically, my form has 1 fields-form, 1 datagrid, 5 ...
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1answer
1k views

Should a progress bar reflect the current step if a user goes back to edit a step?

I have a simple 4 step process where a user goes into each step, chooses items and checks out at the last step. A fixed overview sits to the left of the page and tells users what their choices have ...
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2answers
536 views

Screen flow for adding items to a list in a mobile app?

What is the recommended (optimal) screen flow for adding items to a list in a mobile app? The two options I came up with are: (Shopping Cart Style) Start with a blank form for adding or finding a ...
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1answer
435 views

Best practice: show load indicator and wait until completion or give error afterwards?

I've got an app in which the user has to wait about 1-2 seconds before confirmation by the server. It basically exists of 1) uploading a picture and 2) sending a request to a cloud server. After both ...
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3answers
164 views

How to visualize results of user actions after creating a new record?

I am working on the UI design of a CMS that enable users to manage websites. The interaction I am looking at now takes place when a new menu item is created. This is what I have so far: For an ...
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5answers
122 views

Thinking about splitting out similar processes. Dilemma

I am working on a project that involves sending messages. Messages come in two flavours - a simple quick message and a full message (or campaign) which includes some additional information. I am ...
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2answers
903 views

Design Interaction for Item Status (Available/In Progress/Done): How best to display them?

I'm working on a web application that allows product owners to publish content across various devices. Publishing is not instantaneous and I must inform product owners that this process can take time ...
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1answer
382 views

Add simple option to an InstallShield Express project?

I've got a very simple, straightforward Install Shield Express project that installs our client software. Currently, I only show a minimal set of dialogs during the installation process (Welcome, ...
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1answer
66 views

Similar functionality on multiple pages

Does it make sense to carry similar functionality on two different pages? In my case our team is considering allowing images (which are versions of an asset) in a gallery to be commented and ...
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2answers
180 views

Filter and highlight items in a complex workflow

The application for which I'm the UI designer includes a "workflow canvas" showing an overview of a process. This is a workflow of 3 tasks: Complex process can occur, where there are 20 tasks or ...
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3answers
202 views

Task Feedback Screen - Multiple Choice

I'm designing a feedback screen for a task management system. I require the user to tell the system if they have completed the task or not: If they have completed the task the "How did you find the ...
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1answer
132 views

How can we design the communication flows? Is there any tool for that?

I am writing this question to user experience since I believe that service design is highly related with user experience field. I searched for finding a tool for designing the communications of a ...
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3answers
577 views

Force a user to take an extra step between performing important actions

The question is, if a user is performing an important interaction multiple times, is it good or bad to make them take an extra step in-between? And more broadly, what responsibility does a UX designer ...
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2answers
389 views

Display a list of current tasks, future and past

The user comes to perform the current task. If the task is done — the task goes to "done list"; if the task is skipped — it goes to "skipped list". The current design has completed tasks indicated by ...
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5answers
1k views

When to ask for registration

I'm designing an iOS app to order groceries online. I have a doubt about when ask for registration. To proceed at payment you must be a registered user. One can use an app like this several times and ...
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2answers
45k views

What are the differences between user flows, task flows and workflows?

I'm looking to clarify the differences/overlaps between the three and, if the terminology isn't accurate establish the correct terminology
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1answer
994 views

Best practices for a 'refer a friend' feature

I have been asked to design a referral feature on a site. The site is a non-profit that contains services for parents around children with learning disabilities. The referral aspect is for parents to ...
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2answers
2k views

Proper symbol in a flow diagram for 'state'?

When creating a flow diagram, there are some universal symbols. For instance a rectangle for a 'screen' and a diamond for a 'decision/action'. What is the symbol to show a branching outcome based on ...
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2answers
311 views

Insight on Number of Subtabs

Anyone know of usability studies that indicate how to deal with a design that comes your way and has a lot of subtabs? By subtabs I mean tabs within tabs on the same page. So, there might be a row of ...
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5answers
13k views

What is the difference between user journey and task flow

I was wondering if you could explain me what is the difference between a user journey and a task flow? I tried to read and look for example images in Google...and I can't find the difference between ...
7
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1answer
390 views

Is task-based the same as user-centric?

Well, I think that the question is self-explanatory. In order to explain something to someone in the office I used task-based instead of user-centric and I was surprised. I'm usually complaining ...