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Questions tagged [privacy]

The tag has no usage guidance.

-1
votes
0answers
41 views

Would it be ethical to use AI to determine a user’s gender from the content they upload, without them knowing? [migrated]

I’ve been thinking about this for a few days and can’t tell if this would feel morally just to an average user
0
votes
1answer
40 views

How to avoid creepiness when suggesting profile edits in a social network?

I'm building a small social network for a specific audience and have a question about how to best leverage info provided by a user's friends to help complete a user's profile. Here's two examples: ...
1
vote
2answers
92 views

How should I handle pending follow requests when the profile privacy level changes?

Background In our system, a user's profile can be public or private. If the profile owner sets his profile to public, anyone can follow the profile. If he sets it to private, people must send a ...
0
votes
1answer
38 views

Register Page - Already Exit Email - How can I give a good message to user without breaking privacy?

We have clearly mentioned that "we don't give personal data including email address to any third party" in our privacy policy. So when a user try to create a account using already exit email address,...
1
vote
2answers
91 views

Best practice for private key backup flow on mobile

The mobile app I'm working on is using end-to-end encryption algorithm. User creates a private key to read data that is saved on the server. The key is being stored on a device and can be exported to ...
4
votes
3answers
86 views

How much should the form remember? Which fields are considered safe?

I was creating a site, that has a product page with a small three-field form: name email phone To send the form, user shouldn’t be registered. They say, it’s better to start with something, so my ...
2
votes
3answers
130 views

How to protect user privacy when conducting research on opening bank accounts?

I work for a bank and we want to redesign our online account opening process. We don't track analytics and we have limited insight into the user experience. We don't have the ability for people to ...
1
vote
1answer
103 views

Should I show users their IP address?

I run a small cybersecurity blog, with a big focus on privacy and anti-tracking. I have a prominent statement at the top of my homepage that there is no tracking on the site (which is true). One idea ...
0
votes
1answer
95 views

Files downloaded from site - how to address public computers

Our site allows the user to download PDF files (either stored in our CMS system or created as a Stream from the API) that contains personal financial information We have a client who has asked if we ...
-1
votes
1answer
60 views

Standard privacy terms for collecting email address, first name, surname [closed]

Is there a standard set of terms that could be used to include (for UK website), that would cover me, asking a user for First name, surname, username, email address and an opt in for communications ...
3
votes
1answer
1k views

Allow users to create an account without email

I have a website that requires users to enter email and password in order to create an account. I noticed that there are a lot of people that do not want to provide their email address during the ...
4
votes
3answers
248 views

What's the reason behind not notifying users that they entered a wrong email when they recover their password?

Sorry, I was not able to formulate the title shorter. Today I stumbled across the password recovery from Dropbox. Here, users have to enter their email address and Dropbox says: If a Dropbox ...
5
votes
4answers
256 views

How to prevent creation of multiple accounts under the same company?

Let's say there's Company ABC and Employee A signed-up for an account under his own email address (e.g. employeeA@companyabc.com). However, let's say Employee B signed-up under the same company but ...
13
votes
2answers
3k views

UX implications - EU General Data Protection Regulation

I'm struggling to find any UX-specific guidance on the impact of GDPR - the new EU data protection regulation - coming into force May 2018. From the reading I have done so far, I've identified use-...
45
votes
12answers
9k views

Obfuscating event location on map

I'm creating an events app where users can host events at their place and invite people. I want the list of hosted events to be publicly viewable on a map, designated by some icon. BUT, public event ...
2
votes
4answers
156 views

How to best disclose in which ways a webpage is personalized?

I’ve got this idea about explaining to people how each webpage on a site was personalized to them. E.g. the currency you see can be based on the location-from-IP address, the article recommendation ...
1
vote
1answer
163 views

On checkout, is it possible to include “Visa Checkout”, “Amex Checkout”, Mastercard Securecode + Paypal?

My goal is to create a signup screen that allows the easiest and most secure way to pay for a product. In most cases, I can improve the security and reduce payment disputes by using brand specific ...
16
votes
6answers
1k views

How to handle rejected Terms and Conditions?

We have a mobile app (iOS specifically) and we want to display a popup to our users when our Terms and Conditions or Privacy Policy changes and explicitly require them to accept or reject the new ...
4
votes
2answers
497 views

Do users want to be asked about analytics collection?

We're introducing analytics into our iOS and Android apps for the first time. Is it the done thing to pop something up to make users aware, and allow them to opt out, or are people generally fine with ...
3
votes
1answer
36 views

Should I have different toggles for collecting usage data and crash reports?

I am developing a mobile app and I am currently working on the usage and crash report functionalities, which made me start wondering: should I ask the user two different permissions for these features,...
3
votes
2answers
2k views

Best way to verify a user for a dating app? [duplicate]

What is the most user friendly way to verify a user’s identity for a dating app? We currently use Facebook login but we receive a lot of complaints that we don’t have another login method. So I’m ...
5
votes
3answers
179 views

How to communicate that an app never sends information to a server?

If you have an app that never sends any information to any server, what would be the best way to communicate this via the UI? Background: I produce an app that stores data chosen by the user, ...
6
votes
7answers
12k views

Aesthetic way to hide ones face [closed]

What could be solution for hiding/ obscuring the face of a person on a photo. The need is to protect privacy, yet still keep the image visually attractive.
5
votes
1answer
146 views

Should I hide the details of banned users?

I'm developing a website where users can be banned for unwanted behavior. When a user is banned, he won't be able to log in on his account anymore. As a result he wouldn't be able to change/remove his ...
2
votes
1answer
142 views

usability testing with sensitive and private information

The current product I'm testing requires users to connect their financial information (such as their bank, credit cards, etc.); after this info is connected, the user is shown their balances, credit ...
1
vote
5answers
231 views

Would users understand splitting an Android app's functionality by permission?

Say I'm developing an app for Android tablets that supports offline use, such as a mail or Usenet client. As far as I can tell, most tablets are Wi-Fi-only, and the user is likely to be away from Wi-...
6
votes
2answers
634 views

Redacting and combining ID cards (college ID, passport, license, 4 H club)

I need a UI that will encourage privacy, and allow a user to selectively disclose information on a need-to-know basis, in real life and online. This can be ANY information, from a catalog of sorts ...
0
votes
1answer
59 views

Asking feedback and contact data after leaving signup form

Is it smart to do this ?. Everybody clearly wants to know why the user that was willing to signup leaved the form. The only thing that could backfire are the users that wanted to signup at later time ...
4
votes
1answer
93 views

Is liability enough justification to prevent a user from deleting an account?

I'm referencing this question and this question about the negative impact of making account deletion difficult. However, I have a case where I'm tracking legal agreements that apply to two or more ...
0
votes
0answers
30 views

what is the best way for a user to securely share from a public device & app?

what is the best way for a user to securely share from a public device & app (kiosk-like), instead of just emailing to themselves under an anonymous user account? I need some UX advice and ...
22
votes
11answers
8k views

How to ensure users can't sign up for multiple accounts?

I'm working on a web app right now which users will normally have to pay to use, but I want to also offer a short demo period (haven't settled on how long yet, but somewhere between 1 day and 1 week). ...
2
votes
1answer
54 views

How best to provide contact info in a member directory while preventing 'data harvesting'?

I am working on a searchable online directory. People will use it to find other members, service providers, and the like. It's critical that the results include contact data. However, my clients are ...
2
votes
1answer
59 views

Should a customer/product support forum display the name of the asker?

Customer support forums are a place where, in addition to having their questions answered, users can act as supplementary product support in order to build a reputation in the community as an expert. ...
3
votes
2answers
153 views

What do we call asking for the minimum information required to do the task?

We have all got kind of used to all kinds of things requiring information they have no reasonable need to. Eg a forum requiring your phone number, address and occupation. A raffle requiring more or ...
1
vote
1answer
78 views

Displaying the actual encrypted data or replace its value with wild card

So we have a column on a table where we display different user names and their recent daily activities. The admin has the option to encrypt the actual user names due to privacy concerns. The current ...
1
vote
2answers
207 views

HTML5 Geolocation in user registration

I have sign-up page on startup, where user should provide his location - Country, State/Region and City. This is necessary information in user wants to use our service. Question is, how user will ...
0
votes
2answers
159 views

Recommended ways to show the user how we use their information?

If I'm building an app that requires a Facebook login, users' first gut reaction is, "this app is going to spam my wall and my friends' walls, isn't it?" How do you get around that? Tinder is an app ...
3
votes
1answer
4k views

Terms and conditions checkbox and/or Accept/Decline buttons

The curent UX for my app is: Terms & Conditions text: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque ut turpis ipsum. Ut cursus cursus scelerisque. Mauris lacus neque, ...
4
votes
1answer
140 views

What best practices exist for preserving, protecting, or passing your digital footprint to another after death?

Yesterday I saw on the news that a father appealed to Facebook publicly to unlock the video "look back" of their deceased son. Because he hadn't shared the password with his parents (and what teen ...
-1
votes
1answer
105 views

Anonymity / free vs trust [closed]

This is a two-part question. I'm going to pick on Craigslist, but I think it applies to other sites as well. One of the drawbacks to free/anonymous posting is the amount of spam (including mass-...
3
votes
1answer
83 views

Child registering for a service/app, parental concerns. Any experiences?

I am working on a project where we require parent permission to register. In practice, we ask Parent email in registration, and the parent needs to confirm. The app is a single-user experience, and ...
3
votes
3answers
258 views

On mobile devices, should there be a 2-step process when asking for permission to user data?

I always had a sort of a pet-peeve with mobile applications asking, out of the blue most of the time, for access to my Contacts, Calendar, Location etc. As far as I can figure, my reluctance in giving ...
3
votes
4answers
6k views

Should the “Send anonymous usage statistics” checkbox be enabled by default?

If you have a "Send anonymous usage statistics" checkbox in your application, should it be enabled by default or not? If you have it enabled by default, you will probably get more statistics, but some ...
1
vote
1answer
315 views

The right to remove an account, or change the username [duplicate]

The way web services handle account information, and allow (or disallow) account deletion, and respect their user's privacy is certainly a big part of the User Experience. As an experiment, I'm ...
12
votes
2answers
6k views

“By posting this, you agree to our terms and conditions”

Is it okay to have a "By posting this, you agree to our terms and conditions" (i.e. like 4chan) as opposed to a "I agree to the terms and conditions" checkbox? I read about automatic agreement to ...
3
votes
1answer
216 views

Automatically clear cache from scripts

I received a request to implement browser clear cache automatically when a user starts a session. This is the first time I encounter such a odd request. Is clear browser cache for a web application ...
2
votes
2answers
208 views

Studies showing what prompts users to view the privacy policy of a website that does not have user accounts?

As opposed to websites where A user signs up and can be concerned about their privacy (i.e. Instagram, etc). What have case studies shown to motivate a user to look through a website's privacy policy? ...
6
votes
2answers
547 views

Is there a widely-understood visual metaphor for privacy?

On our profile page, we're giving users choices among three privacy settings for each field. The checkbox choices will not appear until a user highlights a particular field, but we do want to convey (...
8
votes
3answers
3k views

Showing facebook profile picture to show logged in user

Let's say you login on a web shop using a facebook connect button. Do you think it is good practice for the site to retrieve your profile pic and display it just by your login name? I wonder if it ...
3
votes
1answer
748 views

How to present content behind a paywall to unregistered users

Say there is a content site that has professional resources for a specific profession. It works on a subscription model, where paid members can freely use/download each resource. I'm wondering, from ...