Questions tagged [user-expectation]

The attitude that the user develops as a result of previous experience with similar products/service or previous experience with the product/service in question that evolves over time

Filter by
Sorted by
Tagged with
0
votes
3answers
54 views

How should I handle search when data keeps updating via websockets?

I have a real time news feed that keeps updating via websockets Lets say you went to the search bar and typed new york I will fetch all 'new york' related articles from the database But since I am ...
0
votes
1answer
31 views

How to support a “Save draft” to a wizard approach when the user takes a long time to complete a step?

I have simple user workflow, in which the User has to complete the process sequentially. But the step 2 might take a day or more to get completed. In the Current UI, If user decides to complete the ...
0
votes
2answers
66 views

Should you save the state in a page with infinite scrolling?

I have a page with infinite scrolling on it. I display news in descending order of time and new items keep coming in When people go to the bottom of the page, they load more items automatically and ...
1
vote
5answers
94 views

Is Gmail Undo pattern enough for bulk mailing? What are the better alternatives?

We are in the early process of creating a mail client that would send out email campaigns to thousands of users (Mailchimp would be a similar product to compare) There are ideas and opinions, and one ...
1
vote
2answers
42 views

Teasing Dashboard reports. Use dummy data or empty reports?

I’m currently designing a dashboard that relies on having a connection to Google Analytics. For the users that aren’t connected to GA, what would be best to show for them? We want to have a strong CTA ...
2
votes
1answer
67 views

Will requiring “Enable Location” negatively affect user perception?

I'm not a mobile phone poweruser, so please bear with me. Let's say I'm developing an app whose sole purpose is to display the closest FloridaBestTacos restaurants to my current location of Florida. ...
5
votes
2answers
198 views

Should my app only honor “Dark Mode” settings in the OS?

I’m playing around with the idea of a dark mode for my app. I’d like to simply honor the operating system settings but I know there’s been situations I’ve personally been very happy some apps allow ...
0
votes
2answers
72 views

What's the best practice for screen navigation after invalid user input? [duplicate]

Consider an Angular app with many user inputs over screens A, B and C. Screen C needs valid inputs from A and B; B from A only; and A is independent. Suppose while on screen B the user enters invalid ...
0
votes
0answers
24 views

Country Select with region filters

I'm tinkering with a design for user to select a single country, or multiple countries that are historically/culturally grouped (eg United Kingdom). Just looking for feedback, and wondering if ...
3
votes
1answer
126 views

What do I do when my backend is not in sync anymore with what the user sees on the UI?

The Problem I have a live data feed Users load 50 items on the home page and click load more to scroll infnitely As new data comes in every minute, I also push this new data to each user via ...
0
votes
1answer
28 views

User flow with on-demand service platform

Product: XYZ On-demand service provider (example cleaner) Context: User has to select at least 4 service providers to increase his chances of getting a service provider he has selected on the ...
2
votes
1answer
72 views

For chicken-and-egg apps which require a network effect, should I try to delay my user from noticing early on that there aren't many others?

For example, in my user registration, I can let the user pick preferences for other users, similar to a dating app. If those other users get filtered out, this introduces the possibility for the user'...
1
vote
2answers
63 views

Introducing inconsistent controls: is it appropriate for the sake of usability?

We're building a web application based on Material UI. Throughout the app there are select components, which behave like shown in the example below: The default label informs about the functionality ...
0
votes
1answer
64 views

When can you have too many CTA's on your website?

I used to have a single CTA right below the page fold. I was advised to increase CTA section on my SaaS offering (https://divshow.bytebeacon.com). I thought that and a login button on a sticky ...
0
votes
1answer
60 views

Reordering a list on mobile web that is larger than the screen height

In my app users can add items to lists and reorder the index of the listitems by whichever criteria they like. The users of this app are not tech savvy, and I would like to avoid any technical input ...
1
vote
0answers
42 views

Does OS security equals “perceived” security for users?

While this question originated primarily in MacOS Catalina and its new security features, I want to know how security measures are leveled with UX options so poor in the user's vision. Catalina's ...
0
votes
0answers
35 views

Batch Actions in a Data Table when rows have different contexts

In a data table, each row represents a user. Each user has a status. The status can be different based on the users actions within the organization. It is shown in the data table on a dashboard for ...
0
votes
1answer
26 views

Entry points to one location from different products

The scenario We have one Product that contains a Candidate list in one location in our main database, with its own UI and functionality (standard list admin functionality) We also have about six ...
0
votes
1answer
62 views

Is it confusing to link to another section of a site for more info?

I want to create a portfolio site for my team. I have two goals: 1. Create a section to showcase our projects 2. Have a blog where we can provide updates and talk about the "behind the scenes" of our ...
1
vote
1answer
149 views

What the best “Add To Cart” button action?

In which situation should I choose each of the alternative bellows? After click on "Add To Cart" Button: 1. Keep on the current page, make animation on the "Add to cart" button to show the item was ...
0
votes
1answer
47 views

Alternative way to represent to open or close a dropdown?

I'm doing some animation icons for a recent product and I'm playing with some alternative to the standard dropdown toggle. Typically, it's a arrow pointing either down or up... Is there any reason ...
1
vote
1answer
113 views

Implementing Filters as Tabs in a Web Dashboard

We are trying to provide users with a strong filter mechanism on a Dashboard that collects visit data. It feels like we have arrived at a point where only a few pieces of the puzzle are missing and we ...
0
votes
1answer
75 views

Which layout is suitable for a live cryptocurrency news feed? [closed]

I am trying to build a live cryptocurrency news feed and this is a new domain + I am new to UX I researched a bit and seem to find a few patterns on how these can be built. Which layout would serve ...
1
vote
2answers
82 views

Total price on the product page before “Add To Cart” button, why not?

I'm having a hard discussion about adding total price per product in product page before adding to cart or not. The situation: Our user normally add more than 1 product to cart and our products have ...
0
votes
3answers
199 views

Why add a progress bar on the shopping cart?

10 years ago it was common to see a progress bar on the shopping cart. Nowadays is not so common. Why? Are we still needing to add progress bar on shopping carts? My new shopping cart template.
0
votes
0answers
30 views

Show option is both required and previously used in dropdown list

I realize this is probably not the best way to handle the problem, but I need to shoehorn in a solution to a previously existing design - and a dropdown list was used. In this situation there are a ...
0
votes
1answer
39 views

Adding the FAQ on the checkout is a good action?

Adding the FAQ on the bottom of the checkout page is a good action? This could affect my conversion rate positively or negatively? I'm thinking to do it because some customers have doubts before ...
1
vote
2answers
82 views

Add voucher should be on the “shopping cart” or on “checkout”?

Where is the best place to add the add voucher code on my e-commerce checkout process? Shopping Cart Page Checkout Page Normally I saw it on shopping cart page but the user will think on payment ...
6
votes
6answers
286 views

Should a retail web-site always return the same items for identical searches made by different users?

We supply a large number of products for purchase through our web-site. There is a new initiative to apply a third-party AI product to hijack searches to return products based on both the search term ...
3
votes
2answers
155 views

Do I need “Continue Shopping” button on the shopping cart?

I did read a lot about shopping cart page this week and everywhere people insist to say: Add continue buying button on your basket to reduce the abandonment. The button "continue shopping" is an ...
2
votes
3answers
369 views

Making the user pay attention to what's on the screen instead of having him press next next next

I work on a fitness and recovery app which has an on-boarding process which requires the user to position 2 sensors on his body and pay attention to some small tasks on the screen (like put the ...
2
votes
2answers
211 views

Is the user attention required or not?

We are developing 'Work Experience' module. You can see the screen as wireframe attached here. Scenario: The User entered information in 1st block. After that, he clicked on '[+ Add Work Experience]'...
0
votes
1answer
77 views

How to display a user's note after form submit? [duplicate]

After a form submission I display the user's submitted data, but I struggle with showing an optional note. This is how I display it when it wasn't filled: And this is how I currently display it ...
2
votes
2answers
547 views

Breadcrumb and search behavior

How should the breadcrumb menu behave when entering the sub-page via search autosuggest? We have a global search and this kind of breadcrumb structure: Overview > Company > Group > Person. How should ...
1
vote
3answers
134 views

Stack or use multiple notification toasts

I’ve seen it many times before where you’re on a website and you get a notification which comes in the form of a toast, if you perform the same action another toast will appear and it will push the ...
1
vote
2answers
37 views

User interaction for interdependent fields

Context: I'm working on a screen where a table will be rendered based on the user's choice of "Country" and "Organization". Both these fields are interdependent and the user needs to have the ...
0
votes
1answer
74 views

Having a different design and interactions between mobile and tablet devices can have a big impact from overall UX?

I have 2 design approach for a specific module 1 is for mobile and 1 is for tablet. The goal of this is for analyzation of the historical dates of the financial data. A. Mobile phone design - ...
0
votes
1answer
35 views

Expected User Interaction behaviour for selectable tabs laid vertically

Context I'm working on a user preferences settings page where a user can choose between products and features for themselves. The "Product Settings" section below is where the user can select a ...
0
votes
1answer
102 views

How do you communicate to a user that their money will not be available because of a technical limitation?

We have a feature that allows a user to add a button where they can accept online payments. The payments are processed via Stripe. It's pretty straightforward - user creates a payment button, user ...
1
vote
1answer
46 views

Are there services out there that allow you to easily upgrade or downgrade?

I noticed that in many different types of products and services that offer a few different subscription plans, upgrading is easy. Downgrading, on the other hand, is a bit discreet. In most of them, ...
1
vote
4answers
259 views

Multiple steps each with a tasks vs one step with multiple tasks (for the user)

I am sketching the user flow for a new feature of a fitness/medical recovery application that is using hardware sensors to monitor the way the user is performing certain fitness exercises. In order ...
0
votes
2answers
78 views

What is best way to convey to a user that two things are necessary to utilize a feature?

We currently have a feature that allows users to add a Donate form to their page, but this feature is disabled unless you do two things: Upgrade to a paid account Connect to Stripe We want to enable ...
1
vote
0answers
31 views

Ecommerce - Effectively display sale on a product swatch

Is there an effective way of displaying a sale on a product swatch which is universally recognizable? I have read the following NN article, which suggests icon and color are the best way of ...
0
votes
1answer
29 views

Are dismissible banners acceptable UI for purchase confirmations?

Here's some context: A user on a Free account is editing a draft in our text editor. To be able to publish the draft (they get auto-saved), they need to purchase a plan. When they click on the "...
5
votes
3answers
193 views

Passwordless flow: What to do when user enters an invalid email when logging in

I'm planning to make my app passwordless and I've seen sites implement things differently when one puts in an email they haven't actually used for an account on the site before when trying to login. ...
0
votes
3answers
73 views

How can i show and save details of two inter-related editable tabs on same page?

I am working on this sales app, where the manager can assign a sales target to an individual salesperson. Now the " Target Amount" can be split into two ways: 1) By adding Items and setting the ...
1
vote
4answers
113 views

Progressive disclosure on multi-selection interaction

I have a screen where the user can select between 3 options. These are multi-selectable. However, each option has specific settings (minimum 3, maximum 8) for it. How should this be displayed? I ...
0
votes
1answer
77 views

What is the best way to communicate to a user that a pricing package is no longer available?

We currently offer 4 pricing packages, but will no longer be offering one of them. What is the best way to communicate this to users, particularly the ones who were on that (deprecated) plan and are ...
0
votes
2answers
116 views

What to do with loading animation for very short load times?

Within our iOS mobile app, we have a list of templates the user can choose from: Each template has (initially) remote assets that need to be downloaded and cached before the user can go into edit-...
0
votes
2answers
66 views

How to better communicate change of name to existing users?

Our product has in the recent years grown and I think that to a new user, a different taxonomy would make more sense. The good thing is that we don't quite have too many existing users yet so I think ...