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Questions tagged [user-expectation]

The attitude that the user develops as a result of previous experience with similar products/service or previous experience with the product/service in question that evolves over time

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1answer
17 views

Entry points to one location from different products

The scenario We have one Product that contains a Candidate list in one location in our main database, with its own UI and functionality (standard list admin functionality) We also have about six ...
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1answer
53 views

Is it confusing to link to another section of a site for more info?

I want to create a portfolio site for my team. I have two goals: 1. Create a section to showcase our projects 2. Have a blog where we can provide updates and talk about the "behind the scenes" of our ...
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1answer
128 views

What the best “Add To Cart” button action?

In which situation should I choose each of the alternative bellows? After click on "Add To Cart" Button: 1. Keep on the current page, make animation on the "Add to cart" button to show the item was ...
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1answer
39 views

Alternative way to represent to open or close a dropdown?

I'm doing some animation icons for a recent product and I'm playing with some alternative to the standard dropdown toggle. Typically, it's a arrow pointing either down or up... Is there any reason ...
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1answer
76 views

Implementing Filters as Tabs in a Web Dashboard

We are trying to provide users with a strong filter mechanism on a Dashboard that collects visit data. It feels like we have arrived at a point where only a few pieces of the puzzle are missing and we ...
0
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1answer
74 views

Which layout is suitable for a live cryptocurrency news feed? [on hold]

I am trying to build a live cryptocurrency news feed and this is a new domain + I am new to UX I researched a bit and seem to find a few patterns on how these can be built. Which layout would serve ...
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2answers
70 views

Total price on the product page before “Add To Cart” button, why not?

I'm having a hard discussion about adding total price per product in product page before adding to cart or not. The situation: Our user normally add more than 1 product to cart and our products have ...
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3answers
158 views

Why add a progress bar on the shopping cart?

10 years ago it was common to see a progress bar on the shopping cart. Nowadays is not so common. Why? Are we still needing to add progress bar on shopping carts? My new shopping cart template.
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0answers
29 views

Show option is both required and previously used in dropdown list

I realize this is probably not the best way to handle the problem, but I need to shoehorn in a solution to a previously existing design - and a dropdown list was used. In this situation there are a ...
0
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1answer
35 views

Adding the FAQ on the checkout is a good action?

Adding the FAQ on the bottom of the checkout page is a good action? This could affect my conversion rate positively or negatively? I'm thinking to do it because some customers have doubts before ...
0
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1answer
42 views

Add voucher should be on the “shopping cart” or on “checkout”?

Where is the best place to add the add voucher code on my e-commerce checkout process? Shopping Cart Page Checkout Page Normally I saw it on shopping cart page but the user will think on payment ...
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6answers
266 views

Should a retail web-site always return the same items for identical searches made by different users?

We supply a large number of products for purchase through our web-site. There is a new initiative to apply a third-party AI product to hijack searches to return products based on both the search term ...
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2answers
139 views

Do I need “Continue Shopping” button on the shopping cart?

I did read a lot about shopping cart page this week and everywhere people insist to say: Add continue buying button on your basket to reduce the abandonment. The button "continue shopping" is an ...
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3answers
360 views

Making the user pay attention to what's on the screen instead of having him press next next next

I work on a fitness and recovery app which has an on-boarding process which requires the user to position 2 sensors on his body and pay attention to some small tasks on the screen (like put the ...
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2answers
208 views

Is the user attention required or not?

We are developing 'Work Experience' module. You can see the screen as wireframe attached here. Scenario: The User entered information in 1st block. After that, he clicked on '[+ Add Work Experience]'...
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1answer
75 views

How to display a user's note after form submit?

After a form submission I display the user's submitted data, but I struggle with showing an optional note. This is how I display it when it wasn't filled: And this is how I currently display it ...
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2answers
541 views

Breadcrumb and search behavior

How should the breadcrumb menu behave when entering the sub-page via search autosuggest? We have a global search and this kind of breadcrumb structure: Overview > Company > Group > Person. How should ...
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vote
3answers
106 views

Stack or use multiple notification toasts

I’ve seen it many times before where you’re on a website and you get a notification which comes in the form of a toast, if you perform the same action another toast will appear and it will push the ...
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2answers
33 views

User interaction for interdependent fields

Context: I'm working on a screen where a table will be rendered based on the user's choice of "Country" and "Organization". Both these fields are interdependent and the user needs to have the ...
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1answer
72 views

Having a different design and interactions between mobile and tablet devices can have a big impact from overall UX?

I have 2 design approach for a specific module 1 is for mobile and 1 is for tablet. The goal of this is for analyzation of the historical dates of the financial data. A. Mobile phone design - ...
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1answer
34 views

Expected User Interaction behaviour for selectable tabs laid vertically

Context I'm working on a user preferences settings page where a user can choose between products and features for themselves. The "Product Settings" section below is where the user can select a ...
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1answer
101 views

How do you communicate to a user that their money will not be available because of a technical limitation?

We have a feature that allows a user to add a button where they can accept online payments. The payments are processed via Stripe. It's pretty straightforward - user creates a payment button, user ...
1
vote
1answer
45 views

Are there services out there that allow you to easily upgrade or downgrade?

I noticed that in many different types of products and services that offer a few different subscription plans, upgrading is easy. Downgrading, on the other hand, is a bit discreet. In most of them, ...
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4answers
246 views

Multiple steps each with a tasks vs one step with multiple tasks (for the user)

I am sketching the user flow for a new feature of a fitness/medical recovery application that is using hardware sensors to monitor the way the user is performing certain fitness exercises. In order ...
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2answers
71 views

What is best way to convey to a user that two things are necessary to utilize a feature?

We currently have a feature that allows users to add a Donate form to their page, but this feature is disabled unless you do two things: Upgrade to a paid account Connect to Stripe We want to enable ...
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0answers
30 views

Ecommerce - Effectively display sale on a product swatch

Is there an effective way of displaying a sale on a product swatch which is universally recognizable? I have read the following NN article, which suggests icon and color are the best way of ...
0
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1answer
28 views

Are dismissible banners acceptable UI for purchase confirmations?

Here's some context: A user on a Free account is editing a draft in our text editor. To be able to publish the draft (they get auto-saved), they need to purchase a plan. When they click on the "...
5
votes
3answers
150 views

Passwordless flow: What to do when user enters an invalid email when logging in

I'm planning to make my app passwordless and I've seen sites implement things differently when one puts in an email they haven't actually used for an account on the site before when trying to login. ...
0
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3answers
71 views

How can i show and save details of two inter-related editable tabs on same page?

I am working on this sales app, where the manager can assign a sales target to an individual salesperson. Now the " Target Amount" can be split into two ways: 1) By adding Items and setting the ...
1
vote
4answers
91 views

Progressive disclosure on multi-selection interaction

I have a screen where the user can select between 3 options. These are multi-selectable. However, each option has specific settings (minimum 3, maximum 8) for it. How should this be displayed? I ...
0
votes
1answer
77 views

What is the best way to communicate to a user that a pricing package is no longer available?

We currently offer 4 pricing packages, but will no longer be offering one of them. What is the best way to communicate this to users, particularly the ones who were on that (deprecated) plan and are ...
0
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2answers
107 views

What to do with loading animation for very short load times?

Within our iOS mobile app, we have a list of templates the user can choose from: Each template has (initially) remote assets that need to be downloaded and cached before the user can go into edit-...
0
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2answers
66 views

How to better communicate change of name to existing users?

Our product has in the recent years grown and I think that to a new user, a different taxonomy would make more sense. The good thing is that we don't quite have too many existing users yet so I think ...
11
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3answers
4k views

Prepare a user to perform an action before proceeding to the next step

I am designing an application that allows the users to train at home. I have a step (let's call it step 1) in which the user must be in a position in order to "sync" (step 2) with the app for the ...
3
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3answers
356 views

How to sort and filter a constantly changing list of data?

I have a web page (although I don't think that's relevant, it could equally be a desktop or mobile app) that displays a list of events. More events arrive all the time, and are added to the top of the ...
0
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1answer
70 views

Understand if user needs an undo and redo button always visible on the UI

So we have an app where users can undo or redo their changes using the keyboard shortcuts Ctrl + Z and Ctrl + Shift + Z. There is no button available on the UI for them to do this. Only the keyboard ...
0
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3answers
69 views

How do present information in a pricing table to make it less cluttered and overwhelming?

I'm working on a Pricing table that not only has a lot of plan options involved, but also a lot of features under each plan. The higher the plan, the more features you get. To make it less ...
0
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1answer
34 views

Research into expert status [closed]

I understand that UX is a temporal concept. I can design an interface great for adoptability but this might be sub optimal for experts. A good example would be command line interfaces for developers. ...
0
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2answers
71 views

Implicitly overwrite file content

I'm currently programming a tool for downloading stuff from the internet. For the user, it is possible to specify a download folder where all downloaded files are stored. Assume that the program ...
2
votes
1answer
91 views

Tri-state icon convention?

I have to design a report with validated information about the data entered. In some fields I have a typical triple state. Imagine a file. That file belongs to a report model file. When uploading it, ...
0
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3answers
100 views

Can a toggle trigger pop up?

I had a doubt whether a toggle can trigger a pop-up screen/modal? But it's not a confirmation modal/pop-up screen. For example: Turning the toggle to ON state will open up settings modal.
1
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1answer
93 views

Pros and cons of displaying 2 CTA for the same purpose? [duplicate]

I am building a comment section and I am trying to display clear call to actions to get the user to participate in the current debate. I put into perspective statistics about the comment section and ...
2
votes
1answer
92 views

How to inform user that value of form field was removed?

We have some background processing on form and in the result, some of the form fields can become null. So how should information message about this action look like? The best option we have "The value ...
0
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3answers
59 views

Where should I place my inline data table buttons?

I'm building a desktop application with the intent for my users to perform action items on remote devices (can't say due to company IP). Users will also check the status of these devices, pre and post ...
0
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1answer
105 views

A ripple animation to make the user aware of a new or unknown feature

There's a UI technique I've previously seen on apps where a new feature or otherwise a feature unknown to the user has some kind of round ripple animation the size of a fingertip on it to indicate to ...
0
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1answer
59 views

Multiselect dropdown where selected values cannot be deselected on edit?

I'm trying to find examples of a multi-select dropdown where once the form is saved/submitted, the selected values cannot be removed but, new values can be added. Currently, I've designed it to work ...
0
votes
1answer
41 views

Change main screen/section of product depending on user progression with product

Is it possible to create a product where the main section (where users land after login) changes depending on the progresses made by the users with the product? I'm currently working on a career ...
4
votes
4answers
326 views

If we have to explain how to do something to a user, we have failed?

I was having this conversation the other day, well, a meeting where I heard If we have to explain how to do something to a user, we have failed. Now, in some circumstances, without a doubt, ...
2
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2answers
121 views

Groups vs notebooks

I'm working on a note taking app. One of the feature is that you can group the notes in a folder like manner in which one can create. subgroups inside groups and more subgroups and put notes/notebooks ...
2
votes
2answers
340 views

What is the best color to differentiate male and female?

In my app, when a user doesn't provide his / her avatar, I would like to display a colorful circle with the capitalized first character of his / her name. Let us assume, that if an avatar (face ...