Questions tagged [user-expectation]

The attitude that the user develops as a result of previous experience with similar products/service or previous experience with the product/service in question that evolves over time

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25 views

Repeat password field necessary in a signup page? [duplicate]

Possible Duplicate: Why should we ask the password twice during registration? When designing a new and simplified signup page I got into an argument with a colleague about the necessity of the "...
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1answer
74 views

UI / UX alternative to a Dashboard, with more functions?

We have an app that works in two separate pages. It involves sharing content and presenting information with other users. The secondary, optional (but highly recommended) page is called a dashboard. ...
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48 views

How to design schedule service interface

I am trying to create an understandable and clear UX design for a schedule designer web app. Imagine we have categories of followers and marketing emails to send. Also we have a schedule: each day we ...
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2answers
73 views

Should the “open new window” icon ever be the only way to click a link?

I have a request from a user to remove the link from the text and ONLY have the "open new window" icon be what is clickable for that link. The reason is that the text is something he wants ...
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1answer
54 views

Filters: How to make sure users understand that they need to confirm their filter selection?

Due to performance constraints, our e-commerce site's filter results page cannot have a filter that auto-updates when any filter values are updated. Therefore, we have 2 'Apply Filter' options- one ...
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1answer
17 views

When a client-side action needs to be validated server-side, is it better to make the user wait or 'undo' the action if validation fails?

As in the title, I'm wondering what is generally considered a better experience in situations where performing an action on the client needs to be validated server-side before the action can be ...
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2answers
47 views

Placement of warning within a trade flow

We need to warn customers who are about to trade a stock that it is currently suspended (https://www.nasdaq.com/glossary/s/suspended-trading). What's the best place and way to notify the customers ...
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1answer
33 views

Textbased RPG: in a battle, how can I distinguish between your actions and the enemy?

In my game, the way my battles work is you attack and sometimes the enemy attacks in return. It's always one on one. Here's how this looks: The first line is your action, the rest is the enemy's. ...
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3answers
50 views

How to populate user generated content for app when launching

I'm building an app that allows users to generate photo/video content and display it to their followers. Media will have maximum of 24 hours visibility, after that, it will get deleted from server. ...
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3answers
251 views

Does URL structure really matter to users?

I have seen a bunch of answers regarding URL structure and SEO. However, I would like to know does URL structure really matter to users? For example, if I have: Parentsite.com/brand1 Parentsite.com/...
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1answer
44 views

Should hitting the ESC key close a modal that has a form?

Typically, when you hit the ESC key, that closes a modal. But if this modal contains a form that the user needs to fill out, that would mean that hitting ESC (sometimes, inadvertently) closes the ...
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1answer
46 views

Split pane vs Action for multilple selection

I'm bulding a User interface that the user has a split pane with a list and the detail of the selected item in the right. I chose to use these approach because the user could see the important ...
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1answer
42 views

Visual cues for enhancing user behavior

I have been working on a digital project where the product is an online presentation software where the user(Teacher) has presentation slides to select and conducts presentations to the students. The ...
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1answer
47 views

Can we create Empathy Map without creating Persona?

I am new to this UX industry. I have a task with a brief to create an Audiobook app experience & to map out and simply describe what will be your end-to-end design process to tackle this problem. ...
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1answer
32 views

eCommerce -> After a digital course has been purchased, should I still show this course in category page?

I am developing an online course website based on WordPress. Website has 30 courses in total. Courses are divided into 5 categories (A, B, C, D, E). There are 6 courses per category. Each course ...
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1answer
60 views

Nested sidebar behavior

I have a nested sidebar that goes 3 levels deep. I would like the interaction to slide left/right: So in this example, if you click on "Jobs" in (1), (2) would then slide in. My question is,...
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Is a 'scheduled' send feature an improvement on the user experience (for the recipient) for Gmail?

I know that in business or enterprise software, a scheduled send feature is vital for planning and co-ordination of activities that have defined window of time for its implementation or execution. ...
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2answers
36 views

How to let user know that an automatic process in a mobile app can still be triggered from a different screen?

I'm working on a mobile app with Bluetooth Low Energy, that can trigger some hardware by either holding the phone near it (primary action) or trigger the hardware manually by looking for nearby ...
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1answer
23 views

geographic sorting in e-commerce

We are building a complex website that sells products that require a teledoc experience before purchase. We have a segment of our audience that is national that will need to be funneled through ...
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1answer
59 views

What is best practice for remembering last position in audio player for logged out users?

I am developing an online course website based on WordPress. Each course has audio file only so I am using an audio player to play the courses (no video). Assume website has 10 courses with names A, B,...
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3answers
51 views

CTA on mobile screen that prompts another CTA

I'm currently designing a mobile screen that has a floating CTA bar at the bottom of the screen (see picture below). The issue that I have run into is that the "Inspect" CTA at the bottom of ...
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1answer
67 views

How do I express these instructions to a user in the most user-friendly way?

Here I have a screen which is intended for the user to search for and outline their yard with a set of tools in the toolbar (The pen and scissor tool is toggled when tapped). I need to explain the ...
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1answer
65 views

UI for Selecting Date Time Differences

I'm creating a Windows MFC app in which I can ask the user to select a time difference from years right down to the second from a known time. For the sake of example, let's assume a file's creation ...
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1answer
58 views

Different Homepage Interfaces for New Users versus Return Users

There is enthusiasm in my organization for non-retail webpages to have one interface when users visit the site for the first time, and a different interface for return visits. The interface would ...
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4answers
66 views

creating the correct password parameters for a site, with cc details stored

I am trying to think of the best requirements to set a password for a customer relationship management cloud software service. A credit card is stored on the site, which is only useful to the site ...
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1answer
45 views

What UX decisions to make to promote civility online?

Folks aren't as nice online as they are in person. Trying to find ways to mitigate this, a cursory search only turns up suggestions that each user can do to be more civil online. What UX decisions ...
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3answers
79 views

How to display better text message if someone's enter wrong E-mail id?

How can we display a better text message when a user enter wrong mail id on any mobile application he/she is using ? Would - "Ugh, You entered an incorrect mail, please check again and fill the ...
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1answer
72 views

How do you define functional continuity/unity regarding UX?

Lately, the issue of functional continuity keeps coming up at work. I'm interested in how other UX/UI designers think of continuity when they design. The way I've seen it, the user needs to ...
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3answers
85 views

First page of a commercial service web site - explain what you offer or win the visitor's trust?

If you have a web site describing some type of a commercial service, where customer trust is a deal-breaker (e.g. construction work company), which perception model is more common among visitors: a) ...
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2answers
145 views

How can we validate this idea for a restaurant/bar app?

I'm a software engineer from the Netherlands. A friend and I have an idea for creating a progressive web app for medium-to-large size restaurants and bars. How would we validate if people would use ...
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1answer
107 views

Web page refresh (F5) user expectations and behavior

There are several good researches on how an average user expects the browser's Back/Forward buttons to work. But there are quite few well-known good practices regarding the browser-level page refresh (...
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1answer
69 views

Multi-Line Text Box vs Single Line Text Box

We have a 'Notes' section in several of our webpages that is currently only displayed as a single line text box. We tend to get short responses (5-7 words) describing what they need. This almost ...
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1answer
70 views

Partial Successful Action behaviour

I'm building an app where a user might perform bulk-acceptance on items (for example - shifts he's eligible to work in). Now when the request reaches backend some items has expired. I can think of ...
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0answers
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Data visualisation - how to visualize relative size of data charts related to each dimension rather than the overall amount of replies

Currently, I redesign a data-driven platform and what is confusing is a presentation of data on a comparison view. As you can see the bar's size is relative for each value (rows), but not relative to ...
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0answers
70 views

Why does Amazon Prime take you to the latest season of a show instead of starting you off in the beginning season? [closed]

Recently, I started watching "The Boys" and as I searched for it in the search bar the site it took me straight to Season 2 of the show and showed me all the episodes of Season 2. Although ...
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1answer
170 views

What would be a reason to scramble posts' dates during copy-and-paste (as Facebook recently started doing)?

As a UX engineer, I try to stay current with best practices. I noticed that Facebook recently changed their HTML to be scrambled for the datetime of a post. I'm wondering why that would be a good ...
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1answer
63 views

How to engage user if some API is taking time on website or app

What are the methods using which we can engage the user on website or mobile app page where some backend API take more time to provide the output.
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1answer
34 views

I want to write an article on Universal Usability [closed]

I want to write an article on Universal Usability. What are the aspects shall I cover ? Any suggestions
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1answer
35 views

How to update address of multiple records

I am working on a token generating web application where resellers can buy tokens and sell them to customers. The business goal is: one order can have single or multiple tokens multiple tokens can ...
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1answer
54 views

Convey the ability to use an input many times

My site is a legal consultation platform. I am offering an option for visitors to clap answers they like, and they can clap up to 10 times. Example of the page here: How can I convey to the users ...
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1answer
55 views

Structure / blocks order on a shopping cart page

I'm working on a shopping cart page. I designed it following the idea of a progression (order > delivery > payment) so already entered informations are summarized on the left, and new ...
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2answers
126 views

UX for Range Control within a Carbon Footprint Tracking App

I am working on redesigning the UX for a carbon footprint tracking app. The issue is when it comes to letting users select miles travelled via airplane, car, bicycle etc..with airplanes, the data ...
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2answers
70 views

Use of lines or Text Boxes

I am currently designing a financial app, which is more trendy and user-friendly, the use of lines or text boxes ?
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5answers
276 views

Best practices for long data entry forms

I'd like to know if there is some kind of best practices for this kind of form. There is a redesign project for a long data-entry form, not only for aesthetics and UX, but there are also some fields ...
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2answers
61 views

Apply theme customization on a financial app [closed]

I am designing a UI design for a financial app, can a user apply different themes to change between colors of the UI, so what themes are best suited for this feature?
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1answer
84 views

How to make is look like results have updated?

I have a site with a search bar. When a user enters a query in the input field and clicks the submit button, front-end JavaScript searches some JSON and returns results based on their search. In this ...
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2answers
71 views

How should an app clarify that you can choose the outcome size only during the first 2 of the 4-step process?

I am working on an app that synthesizes long texts, articles, essays. You paste in the text and the system starts synthesizing. You can choose a size or length for the final format, say Short, Medium, ...
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1answer
41 views

Provide functionality from newer system

I have a question about cross-linking or embedding or if there is a more suitable option. The Requirement So we're developing a web app with new functionality, but our older system is still widely ...
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1answer
48 views

Where to put a Map on the Contact Us page?

I’m working on a Contact Us page and trying to keep it minimal with only 3 sections (in order): Map Contact Us Form Footer Does it matter if it is: Contact Us Form Map Footer? Edit: I have removed ...
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0answers
20 views

Hyperlink to the form at the top of the page or open a modal instead

I have a typical lead generation page with the lead generation form in the first fold. The page is quite long and has multiple CTA buttons along the length of the page. Now I have two options for the ...

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