Questions tagged [user-expectation]

The attitude that the user develops as a result of previous experience with similar products/service or previous experience with the product/service in question that evolves over time

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1answer
60 views

Multiple steps each with a tasks vs one step with multiple tasks (for the user)

I am sketching the user flow for a new feature of a fitness/medical recovery application that is using hardware sensors to monitor the way the user is performing certain fitness exercises. In order ...
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2answers
50 views

What is best way to convey to a user that two things are necessary to utilize a feature?

We currently have a feature that allows users to add a Donate form to their page, but this feature is disabled unless you do two things: Upgrade to a paid account Connect to Stripe We want to enable ...
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0answers
20 views

Ecommerce - Effectively display sale on a product swatch

Is there an effective way of displaying a sale on a product swatch which is universally recognizable? I have read the following NN article, which suggests icon and color are the best way of ...
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1answer
21 views

Are dismissible banners acceptable UI for purchase confirmations?

Here's some context: A user on a Free account is editing a draft in our text editor. To be able to publish the draft (they get auto-saved), they need to purchase a plan. When they click on the "...
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1answer
71 views

Passwordless flow: What to do when user enters an invalid email when logging in

I'm planning to make my app passwordless and I've seen sites implement things differently when one puts in an email they haven't actually used for an account on the site before when trying to login. ...
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3answers
63 views

How can i show and save details of two inter-related editable tabs on same page?

I am working on this sales app, where the manager can assign a sales target to an individual salesperson. Now the " Target Amount" can be split into two ways: 1) By adding Items and setting the ...
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4answers
83 views

Progressive disclosure on multi-selection interaction

I have a screen where the user can select between 3 options. These are multi-selectable. However, each option has specific settings (minimum 3, maximum 8) for it. How should this be displayed? I ...
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1answer
71 views

What is the best way to communicate to a user that a pricing package is no longer available?

We currently offer 4 pricing packages, but will no longer be offering one of them. What is the best way to communicate this to users, particularly the ones who were on that (deprecated) plan and are ...
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2answers
91 views

What to do with loading animation for very short load times?

Within our iOS mobile app, we have a list of templates the user can choose from: Each template has (initially) remote assets that need to be downloaded and cached before the user can go into edit-...
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2answers
62 views

How to better communicate change of name to existing users?

Our product has in the recent years grown and I think that to a new user, a different taxonomy would make more sense. The good thing is that we don't quite have too many existing users yet so I think ...
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3answers
3k views

Prepare a user to perform an action before proceeding to the next step

I am designing an application that allows the users to train at home. I have a step (let's call it step 1) in which the user must be in a position in order to "sync" (step 2) with the app for the ...
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3answers
330 views

How to sort and filter a constantly changing list of data?

I have a web page (although I don't think that's relevant, it could equally be a desktop or mobile app) that displays a list of events. More events arrive all the time, and are added to the top of the ...
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1answer
68 views

Understand if user needs an undo and redo button always visible on the UI

So we have an app where users can undo or redo their changes using the keyboard shortcuts Ctrl + Z and Ctrl + Shift + Z. There is no button available on the UI for them to do this. Only the keyboard ...
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3answers
68 views

How do present information in a pricing table to make it less cluttered and overwhelming?

I'm working on a Pricing table that not only has a lot of plan options involved, but also a lot of features under each plan. The higher the plan, the more features you get. To make it less ...
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1answer
32 views

Research into expert status [closed]

I understand that UX is a temporal concept. I can design an interface great for adoptability but this might be sub optimal for experts. A good example would be command line interfaces for developers. ...
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2answers
64 views

Implicitly overwrite file content

I'm currently programming a tool for downloading stuff from the internet. For the user, it is possible to specify a download folder where all downloaded files are stored. Assume that the program ...
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1answer
90 views

Tri-state icon convention?

I have to design a report with validated information about the data entered. In some fields I have a typical triple state. Imagine a file. That file belongs to a report model file. When uploading it, ...
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3answers
98 views

Can a toggle trigger pop up?

I had a doubt whether a toggle can trigger a pop-up screen/modal? But it's not a confirmation modal/pop-up screen. For example: Turning the toggle to ON state will open up settings modal.
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1answer
89 views

Pros and cons of displaying 2 CTA for the same purpose? [duplicate]

I am building a comment section and I am trying to display clear call to actions to get the user to participate in the current debate. I put into perspective statistics about the comment section and ...
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1answer
74 views

How to inform user that value of form field was removed?

We have some background processing on form and in the result, some of the form fields can become null. So how should information message about this action look like? The best option we have "The value ...
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3answers
56 views

Where should I place my inline data table buttons?

I'm building a desktop application with the intent for my users to perform action items on remote devices (can't say due to company IP). Users will also check the status of these devices, pre and post ...
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1answer
104 views

A ripple animation to make the user aware of a new or unknown feature

There's a UI technique I've previously seen on apps where a new feature or otherwise a feature unknown to the user has some kind of round ripple animation the size of a fingertip on it to indicate to ...
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1answer
47 views

Multiselect dropdown where selected values cannot be deselected on edit?

I'm trying to find examples of a multi-select dropdown where once the form is saved/submitted, the selected values cannot be removed but, new values can be added. Currently, I've designed it to work ...
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1answer
38 views

Change main screen/section of product depending on user progression with product

Is it possible to create a product where the main section (where users land after login) changes depending on the progresses made by the users with the product? I'm currently working on a career ...
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4answers
324 views

If we have to explain how to do something to a user, we have failed?

I was having this conversation the other day, well, a meeting where I heard If we have to explain how to do something to a user, we have failed. Now, in some circumstances, without a doubt, ...
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3answers
77 views

Groups vs notebooks

I'm working on a note taking app. One of the feature is that you can group the notes in a folder like manner in which one can create. subgroups inside groups and more subgroups and put notes/notebooks ...
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2answers
336 views

What is the best color to differentiate male and female?

In my app, when a user doesn't provide his / her avatar, I would like to display a colorful circle with the capitalized first character of his / her name. Let us assume, that if an avatar (face ...
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2answers
112 views

How to consolidate multiple versions of a download page into one?

I currently am building a bulk download page for my application, and am running into some problems designing the predictability of the main workflow for an end user. From this screen below (which ...
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0answers
40 views

Retrieving information from a label when user press a button

In my application I have the following scenario: if the user click a "info" button, the info will be shown in a label (bottom right). The problem is that I am force to put this label a little far from ...
2
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1answer
99 views

On password recovery, what to do if device is already logged in?

Say a user requests a password recovery on a computer. Our system then sends an email with a unique link to recover the account. However now consider the user receives this email and opens it on his ...
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1answer
91 views

How to communicate that creating an account is optional to using the site?

I have a site that can mostly be used without creating an account. Accounts are only needed for things such as preserving favorites across devices, which is minor in the context of the site. I want ...
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1answer
64 views

customer selection: find or create

I'm working on a form to create offers for our customers. Sales is currently creating loads of duplicates because the search performance is poor and they are rather hitting the create button than look ...
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2answers
83 views

what is better placement for navigation arrows & call to action button?

[![enter image description here][1]][1] Please check given image. Up & down arrows are used for navigation. there is one more CTA "Confirm"
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2answers
103 views

Dependent checkboxes behaviour

Context: In a form, there are 2 main sections - Boosters and Filter. If any Booster is checked, the Filter section cannot be checked and if filter is checked, no boosters can be checked. The ...
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4answers
216 views

Designing a mandatory input field with options

Are there any guidelines on how to present a mandatory input field which can either take in user input or be generated for the user? (Example - A mandatory promo code field which can both take in ...
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1answer
36 views

Animations and complex graphics required?

Hey guys I need some suggestions, I am developing a domain website on health care where specialists surgeons doctors who treats specific health problem. Is having animations,sliders, gradients makes ...
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2answers
77 views

Customer Migration… more like customer confusion

I have recently been put on a customer migration project, making customers change web/app/retail experience. The company I work for has acquired another company in the same industry. Everywhere I ...
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0answers
34 views

What is your go-to approach for content mapping?

What is your way to content map a website? My current redesign project has a span of 60+ governmentwebsites. I don't have the time to do a in depth research of each website/application, but I need a ...
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2answers
75 views

Should the user be given an option to scan or read an article?

I am working on my portfolio website and I wanted to allow the user (colleague/recruiter) to either scan or read the case studies. How to I validate this feature?
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2answers
71 views

What is recommended spacing between controls for a fat finger friendly interface?

I have tried searching anything related to fat finger friendly sized controls and spacing between. I could only find that it is a common rule to make controls at least 44 pixels big (from what I ...
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0answers
56 views

Keep sections expanded?

need an opinion for a better user experience. Imagine you are on some web site.  Go to page X, there are few collapsable sections.  You expanded few of them at a random order one after another.  Then ...
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4answers
193 views

Ask users to set a password or pin during the registration process

We are going to give our users the ability to set a password on their apps to protect their personal data such as their transactions, wallet balance and etc. We decided to ask them to set a password, ...
2
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4answers
84 views

Will users tolerate starting over when their key identification is changed?

The main function of my app: Two users select each other by phone number Neither of them is aware of the other at the beginning Based on certain activities over time, an event happens for both Due ...
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1answer
47 views

Micro Transition for selection

I'm using a dropdown select in my design. The user makes a selection, and the content below changes. The problem is the content below is very similar and isn't obvious that it has changed. I was ...
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6answers
305 views

Why do users misunderstand the recycle bin as archive?

Today I faced yet another user misusing the application's recycle bin as archive. When I offered him to empty it he went angry because he "always did so" and didn't want to lose his mails. The first ...
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4answers
216 views

Representing unique data and its breakdown

I'm stuck with a problem that has me stumped. Context: I'm working on a dashboard which gives details about the breakdown of a user's data. Here's the basic workflow: 1. User Uploads data- ...
1
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3answers
118 views

Video Triangle Play on Thumbnail Image - Dated UX?

I notice that the classic triangle video icon on video thumbnails isn’t being used as much. Now video thumbnails just have a timestamp, but no call to action. I think it is a cleaner UI but I am ...
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1answer
37 views

Sidebar positioning on mobile - review form

I'm updating a review page where users are asked to leave feedback on their recent course purchase. Students who purchase courses on our site don't instantly get access to their course. Some users ...
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4answers
97 views

Designing/ Using Icons for people over the age of 40

How does someone in the industry use the right icons and text together in order for age > 40 people to understand the functionality of the feature that they are clicking on. I have come up with a few ...
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0answers
46 views

Save field on enter press (textarea, text input) - what is the best approach

I'm building an application where I have a shopping list which has name and description. The name field is a text input and the description is a textarea. Currently, the Name and the Description can ...