Questions tagged [user-expectation]

The attitude that the user develops as a result of previous experience with similar products/service or previous experience with the product/service in question that evolves over time

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34 views

Can a slide up panel have a temporary navigation drawer?

You are in a slides presentation editor, to add an image you open the Image Gallery that slides up as a slide-up panel. Once here, you can check out other Galleries, Shutterstock synched gallery, ...
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67 views

How to make is look like results have updated?

I have a site with a search bar. When a user enters a query in the input field and clicks the submit button, front-end JavaScript searches some JSON and returns results based on their search. In this ...
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How should an app clarify that you can choose the outcome size only during the first 2 of the 4-step process?

I am working on an app that synthesizes long texts, articles, essays. You paste in the text and the system starts synthesizing. You can choose a size or length for the final format, say Short, Medium, ...
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27 views

Provide functionality from newer system

I have a question about cross-linking or embedding or if there is a more suitable option. The Requirement So we're developing a web app with new functionality, but our older system is still widely ...
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29 views

Where to put a Map on the Contact Us page?

I’m working on a Contact Us page and trying to keep it minimal with only 3 sections (in order): Map Contact Us Form Footer Does it matter if it is: Contact Us Form Map Footer? Edit: I have removed ...
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20 views

Hyperlink to the form at the top of the page or open a modal instead

I have a typical lead generation page with the lead generation form in the first fold. The page is quite long and has multiple CTA buttons along the length of the page. Now I have two options for the ...
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1answer
34 views

Scroll v/s tab-based layout within an app - Is there evidence that tabs work better?

So, I am working on a climate change app wherein people can view and compare their carbon footprint. We need to showcase recommended actions to reduce that footprint and then those actions turn into ...
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55 views

Is the result of canceling a payment in checkout a success or error?

There is a discussion right now in the Magento community about whether canceling a PayPal checkout modal should be communicated to the user as a success or failure. This same question could also apply ...
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Designing for Incorporating multiple workspaces into one interface (WYSIWYG) with a live preview

I'm currently working on an editor for an interactive quiz program my mates have worked on. The quiz has interactive questions that require the user to interact with a passage (i.e. the photo below ...
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2answers
84 views

UX/UI Solution for Having an edit on one component be reflected on all components? (Google Forms Study)

I'm currently building a form editor and I've been looking at different editors (Typeform, Google Forms) as inspiration and competitive analysis. There is a specific pain point I'm looking to address. ...
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58 views

How to battle for UX over Marketing with regards to product navigation?

We just completed some card sort and tree test exercises. One of our main nav labels was clearly more successful when using the label most commonly suggested by our study participants (which were ...
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How do you present the analysis of the stakeholder interviews?

I have recently conducted a series of stakeholder interviews as part of a sports website redesign I am currently in the process of analysing all the responses. What is the best way to present various ...
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57 views

Exceptions to Enter event in forms

I notice that a lot of modern UI components, specifically chip input fields allow a user to hit enter which adds a new chip. Google’s material framework also has an enter event for adding new chips. ...
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75 views

Is it acceptable to have three call-to-action buttons?

I'm working on an application that displays a dialog box. This dialog box prompts users to switch to a new editor. That will be the main call-to-action (CTA). The 2nd CTA will be to retain their ...
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1answer
39 views

Payment method process on App for e-scooters sharing

I am working on the ux of an app for e-scooters sharing. The system has two different ways of payment systems. you scan the QR code, set the payment method and then once you park the scooter you get ...
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50 views

Should I Store User Data Locally on Device or Server Side Database

I'm currently working on a 'mental wellness' app, functionality for which include things such as; Making journal entries (typed and voice recorded) To Do Notes Setting Goals/Targets Recording ...
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135 views

How to balance user-led vs. user-centered design when it comes to navigation labels?

We just completed some research with card sorting and tree testing. Two of the categories were consistently labeled the same by a large percentage of participants. It seems to make sense to name the ...
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Fast UX Process for a register of videogame club

me and my brother are working to a digital registry for a videogame club. the flow identified are Flow of new client (booked registration) Flow of registered client Flow of searching client The ...
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3k views

Make Optional Buttons More Clickable

I currently have a UI where I have three optional buttons. By clicking on a button, it will go to another user flow and the button is "completed". Unclicked buttons are considered "...
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2k views

How to understand the technical issues while designing?

For instance, I have two designs Design A like miller columns: Better experience, clear view, no training needed, can play however users want. Design B like stacked layer or tree view: Best ...
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1answer
33 views

Displaying sections in the UI in Support Search as additional results

We have a large application where sections of its UI may be hard to find. In an attempt to ease the user's navigation path, we plan on offering "shortcuts" from the Search functionality ...
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1answer
93 views

Should custom month and year picker be inside a dialog box?

I'm working on an application that allows users to sort their photos. Please note that in the mean time, we hit a technical hurdle where an actual calendar is not possible to implement for an MVP. But ...
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1answer
45 views

What should be the value shown for a collapsed custom date range picker?

I'm working on a custom filter for a photo application. If the user wants to search for a photo, they can select from predefined date ranges or input a custom date range. Selecting a custom date range ...
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58 views

Is it better to allow filtering using a dropdown or tabs?

I'm working on an app that allowed users to filter their photos based on time period. Between a dropdown and tabs, which one is best for the user? Dropdown: Tabs: The advantage of using tabs is its ...
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When should I allow a task to be allocated to a team member?

My use case is similar to any task management application. A project manager can invite other members from the team and allocate tasks. Should I allow task allocation to a member who is already ...
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39 views

How do I best show the format that's allowed for an input?

I can restrict the input on the front-end to certain values or make it match a regex pattern, but the user might be confused about why they can't input certain values unless it's communicated to them ...
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What's the best approach to display a month/year filter?

I'm working on an application that allows you to filter your files by month and year. This is what I have so far. As you can see, the "Apply" button is disabled if fields are empty: But ...
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3answers
94 views

What dates do date range pickers default to?

I'm working on a photos app that lets you filter photos based on date range. When a user selects the "Date" filter, two calendars appear and from there they are able to pick a (to and from) date range....
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2answers
125 views

Should I notify the user that the thread owner deleted their post?

I have a website that works like a forum but not exactly. Here, users can create their content of threads while any user can add their posts to this thread. However, the thread creator has editorial ...
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1answer
58 views

Should users have to press enter when using a search filter?

I'm working on a photo app that lets a user search through their photos. It currently has these filter types - category, date range, and favorites. A user can pick one or all of these filter types. ...
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1answer
87 views

Are there any guidelines for applying colors to the ticket status of a ticketing system?

I have a ticketing system that has 5 states. A ticket can be in any of these states: Newly asked Waiting for system response Waiting for customer response In progress Closed I want to create a ...
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1answer
44 views

Any standards for :visited styling for CTA buttons?

I have used :visited in CSS for links for a long time and understand their value. However I have not thought of using it for buttons. My "CTA buttons" are usually soft CTAs that direct to valuable ...
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100 views

How to make sure the user does not inadvertently dismiss a modal?

I'm working on a page editor where you have the ability to insert images from an external/third-party source. The library of images will be displayed in a modal that sits on top of the page editor. ...
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2answers
31 views

What is the best practise for a Search button state - should we always keep search button active or make it active after user inputs?

I have seen that in some sites they always keep " Search Button" in active / enabled state even if input fields are empty. Is it a correct way or should we make it enable only when user selects / ...
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77 views

Validation without an explicit confirmation

I am currently working on an app. This app has some features that the user can unlock by entering a numeric code. I was considering putting an automatic validation as soon as the user types the last ...
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1answer
25 views

Best practices for handling change of email auto-replies when there's a user account

Scenario: the Example company has some sort of front-end system that uses the customer's email address as the user ID. Example.com sends a marketing email to bob@harvard.com (which would be Bob's ...
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1answer
39 views

Is it ok for a button to open in a new tab?

We have an application that allows users to write posts/articles. Within this application, there are a couple features that require users to upgrade. I think it's reasonable for the upgrade button to ...
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1answer
54 views

Ways and instructions to tell a user to intentionally miss a multiple choice question?

I'm currently brainstorming possible solutions to this UX question. In a multiple choice activity (not a quiz/form), if a user correctly answers a question, before they move on to the next question, I ...
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1answer
116 views

Should all subsites look the same?

I am building a website where there is one main site and multiple subsites. Each subsite targets a different audience trying to accomplish different tasks. Because of that, styling and structure on ...
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2answers
147 views

Error notice vs upgrade banner

We have two distinct styles for the following: An error message (which is a red/black banner at the top of the page) An upgrade message (which is a light-colored banner prompting the user to upgrade ...
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2answers
234 views

Standard style for text that opens hover tool tip?

Is there a standard style for text that opens a tool tip upon hover? E.g. "Learn more" text where the user hovers over it and it opens a tool tip. Someone on my team had mentioned displaying the "...
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3answers
122 views

How to distinguish Time-bound vs One time events in a timeline

I'm working on a 'Timeline' component, where there are two kind of events that need to be represented: Time-bound events: An event that has a fixed start and end time (for example a meeting) One ...
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1answer
32 views

How best can you display a value which is based on the pattern of other values (not the values themselves)

I have an unusual situation due to some underlying fuzzy logic and machine learning algorithms where I have a priority value of an item, say, low, medium and high. The priority assessment is based on ...
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1answer
120 views

Form fill by viewing document on same UI

What could be the best UI desing if we need to provide a user a single UI where user can view the document uploaded at the backend and fill the form by viewing the details available in the documents. ...
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2answers
52 views

What are the benefits of enlarging the address bar when focused?

I recently noticed that when Firefox focuses on the address bar, it expands the address bar. I thought this had a UI / UX benefit as it was a visual change. However, no literature was found on them. ...
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2answers
605 views

UX improvements for tabs with access control

Let's say a tab menu like the example below was used. https://www.w3schools.com/howto/howto_js_tab_header.asp Each tab has access control. Some users can see all the tabs, some users can only see ...
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1answer
79 views

Best “click here” approach: glow or arrow

I have developed a web-based online game and I am currently working on a tutorial for new users. I wanted to show a "press here" type of element on the page wherever the user is supposed to click/tap. ...
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1answer
90 views

How to show better hierarchy for inter dependent fields in a table?

[Might be an existing question, couldn't find a better match] User scenario I have a list view that shows column headers ( fetched from a separate table ) User has the following ability to do. Can ...
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1answer
29 views

Strategy to find out about user goals after the product is made

I'm a coder, I made a product long back and I just read my first UX book. I learned about 'user goals'. I do not assume anymore that my product solves them. I am unable to make a strategy for going ...
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Merging tenancies in web & teams app

I'm working on a Microsoft Teams version of our web app and looking for some guidance on the situation below. The app is used by larger companies (250+ employees) to do work in virtual teams within ...

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