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Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

2
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5answers
122 views

Why do users misunderstand the recycle bin as archive?

Today I faced yet another user misusing the application's recycle bin as archive. When I offered him to empty it he went angry because he "always did so" and didn't want to lose his mails. The first ...
0
votes
0answers
25 views

Save field on enter press (Textarea, input of text) -what is the best approach

I'm building an application where I have a shopping list which have name and description. The name field is an input field, type of text and description is a text area. Currently, we manage to ...
1
vote
2answers
39 views

How to prevent unsolicited user behavior on image radio button?

Below you can see a section from a booking system. In this section users should be able to select a staff to book and also call him when they need. However, we received feedback about that some users ...
0
votes
1answer
52 views

Asking users how they heard about us

When is the best time to ask the user the question, "How did you hear about us?" We haven't fully decided how to best phrase this question, but how do you bring this up contextually to a user? We'd ...
4
votes
3answers
72 views

Should you show current state or the state it's about to change to for password visibility? [duplicate]

I'm exploring the idea of adding a hide/show icons for password visibility. I understand we can just use the words "hide" and "show", but if we were to use icons, should its current state be shown ...
0
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0answers
51 views

What UX research methods and approaches would you recommend to use during early stage of product development?

Imagine that your company approaching new market in new country and need to figure out: - What’s the basic requirements for future product? - How to define future positioning of a product? - What the ...
0
votes
1answer
62 views

Tone of Voice when speaking to audience [closed]

Working on a new homepage for my site and my primary audience is developers. In my title I was planning on using something like... Helping </developers> achieve their potential The markup ...
0
votes
2answers
67 views

Making up user audience?

I understand that, for someone who’s just starting to put together a portfolio without any “real” projects under his belt, made up projects and scenarios are acceptable pieces of work to include. ...
0
votes
2answers
89 views

Does an Admin need to a reminder about other roles?

I'm working on a UI where a site Admin can add another user role. In the mean time, we're calling this new role, "Collaborator". The Collaborator is typically a freelancer the Admin adds to help ...
1
vote
3answers
87 views

Better user experience when asked to input frequency of periodic event

So I am working on a form and one of the inputs have proved in user-testing to be somewhat problematic: We want to save the frequency of a periodic event, the event is how often a report is to be ...
1
vote
1answer
42 views

Best solution for deleting records

I'm working on a UI that contains thousands of records organized into folders. Users will have the ability to organize these folders - ie: Delete, Rename, Give Permissions to users, etc. I'm ...
3
votes
1answer
98 views

How to make content disappear when scrolling underneath the “header” area? Is there an example of this?

So I have a UX problem to solve - Here's an example of the issue: As you can see, the message steps are nested underneath the folder. In order to view all of them, you would have to scroll from ...
4
votes
6answers
539 views

Should every website have a dark mode? [closed]

Personally I love websites with dark mode. It doesn't matter whether it's day or night, I always use dark mode whenever I can. But when I build some websites myself, I feel like dark mode isn't a ...
1
vote
0answers
117 views

Global object to apply to every page -or- Custom object

I have a site that allows users to create and share lists. Each page represents a different list. I'm adding a secondary list below which represents a shared or global list across all the user's pages....
0
votes
1answer
63 views

Behavior modification vs usability [closed]

I'm working on a project that has me a bit stumped. Thanks for any help you can provide! Background I'm working on the interface that is shown to a student before they take a quiz. Students are ...
4
votes
3answers
309 views

Checkbox size of 'clickable' area on desktop

I'm wondering if there are any guidelines regarding the size of the 'clickable' area of a checkbox on desktop. I was having a discussion with our developer and when he is testing the product he ...
6
votes
3answers
434 views

Why do browsers allow users to open more tabs than it is possible to manage for a good user experience?

It is not unusual these days to see someone on a browser application with so many tabs open that you can't even see the favicon. I remember when bookmarks were provided to help manage a large number ...
10
votes
4answers
641 views

Metro station stop design to prevent people from commiting suicide

How to design a metro train stop that would prevent people from endangering themselves by accessing the rails when a metro arrives (perhaps by implementing the design of special doors or elevators ...
0
votes
1answer
54 views

Studies on item selection behaviour? [closed]

I was wondering if there have been studies on the best practices for the behaviour of a card on selection. I'm in a disagreement with my frontend colleagues that on selection, a card should disappear ...
3
votes
2answers
169 views

Large Hover Menu/Navigation Menu - Categorically Bad UX?

Due to feedback from a handful of customers that did not understand what our menu icons meant, a hamburger icon was removed from our navigation menu, this hamburger icon was used to expand the ...
1
vote
1answer
113 views

Users asking to reset password in account registration

Ive been pouring through responses in a customer satisfaction survey we put in our account registration and I've noticed a few responses that surprise me. Several people have gone to account ...
1
vote
4answers
206 views

An icon to tell users that a button opens a modal or popup

When a link on a page directs to an external link, we use an external link icon Ref: Should we tell users that a link or button will open in a new tab or window & how to do so? Is there a ...
-1
votes
3answers
88 views

Telling the user what to do in specific step of the form

I have a form in steps, The user should fill the required data in each step to be able to go to the next step and this is working fine. But there is a step that some users don't know what to do in ...
1
vote
1answer
67 views

Button label and section title are same, which are next to each other

I got this question from one of my colleague which I did not realize at the time of wireframing. I have a button which says "Advanced Search" when you click on it, which shows/hide s section titled ...
0
votes
0answers
61 views

Mouseover or shortcut with Google chrome extension -

I have created an extension that i try to improve. I'm not an expert at user experience that why i ask you if i'm doing it right or wrong. The extension works with google search engine. When you ...
1
vote
2answers
271 views

Should the paywalls of an app be easy to bypass?

While reading Medium, I got prompted with the you reached your reading limit, subscribe to read more paywall while trying to read an article. After opening the exact same page in a private window, the ...
1
vote
1answer
108 views

UX Registration unhappy path

Running through an issue with unhappy customers not completing registration needed for payment to be processed. We badge the nav bar for the user to notice that actions are needed to complete the ...
0
votes
0answers
17 views

How do you come up with research objectives for an exploratory study?

Context: There is a very high level area of study 'E-commerce' and the brief says that I am supposed to redefine the UX. How do I identify key areas of focus for the research?
0
votes
1answer
53 views

When to use a filter that shows all by default when no filter is applied?

This has always been strange to me. On most ecommerce websites, they usually have a filter for something like colors. When the user sees the page for the first time, it shows all the colors. But none ...
3
votes
5answers
142 views

How to guide users to the correct download?

I'm new to StackExchange and found this page because I have an unsolved problem: We have several products. For this we offer two setups for download. One is for some sort of file synchronization (...
0
votes
2answers
61 views

Crafting a behaviour of creating (writing) rather than consuming (reading)

Imagine a forum-like community, eager to read but reluctant to write content. Please give a sample of what you saw recently and treat as a good user experience to foster the behaviour of creating ...
1
vote
2answers
58 views

How to represent an initial unpopulated value?

What is considered a feasible representation of a value that has yet to be loaded? Would something such as the -- placeholder be sufficient or is there something else that is better suited / widely ...
1
vote
2answers
39 views

Using auditory feedback with Alexa?

I am working on an Alexa Skill, and we are conducting several interactions that may require some form of feedback while waiting or after a success. I've not really seen any examples of whether or not ...
0
votes
1answer
80 views

How best to guide your users when you move a critical feature?

The users of my site start a single user journey via an entry point on the home page. We have trained them to do this, but since it is not the universal pattern and has monetary implications, we want ...
60
votes
18answers
25k views

Is there a term for “the user can't use anything wrong” design?

I'm of the opinion that the user is always using software or hardware correctly and to imply otherwise is rude, condescending, and philosophically wrong. For example, I and everyone I know pulls USB ...
0
votes
1answer
71 views

Continuous Points vs Levels - Which one is more motivating?

I've stumbled upon this older question about Karma Points vs Numeric Levels The answer there is claiming that a points system is better, one of the main reasons being Points naturally give rise ...
0
votes
0answers
52 views

What is the default behaviour for device orientation when switching between apps?

I think there is probably a technical dependency involved, but I will ask the question from a user experience perspective. Many mobile devices run apps that have a default orientation (i.e. landscape ...
4
votes
5answers
203 views

The Terms of Service lie, how do we fix it?

This issue we all face it, some abuse it and some can't find a way to fix it. The terms of service contain so much formal text in order to be recognized legally, we are aware that the user does not ...
5
votes
2answers
126 views

User experience issues when the order of content changes?

I'm working on an iOS project for users with age 55+ years who have not to much experience in using mobile devices. I have around 8 tiles with information to show the user. (Scroll View) By time ...
2
votes
3answers
69 views

Maximum number of options when selected via next and previous buttons?

I'm designing a product that has customizable features. The user can customize a light color by pushing a forward (>) or back (<) button. This action will toggle through a set color palette that ...
3
votes
3answers
135 views

Should I trust user tests outside a controlled environment

Recently we started to do user tests for a new website we are launching. At first my boss was against user testing because 'reasons'*. After I conducted the first few tests we already identified a ...
0
votes
1answer
61 views

Would persuasive design elements (spec. gamification) look “stupid” in a meaningful app?

A lot of apps use some form of gamification to keep the users on track and motivated. For example see this screenshot of a language learning app (Memrise). You have some bars being filled, some stars ...
0
votes
1answer
172 views

How long can a loading screen be before it starts creating a negative user experience?

Loading screen originally were intended to distract the user from the fact that they have to wait for technical requirements to be fulfilled. Sometimes we see them used as a tactic by apps and ...
2
votes
3answers
60 views

Ask users for feedback and permission to contact them

I might be overthinking this. We have an app that doesn't have user profiles. We would like to ask for feedback from our users by asking for them to for contact details? Is this a smart way to go ...
0
votes
1answer
121 views

What makes the elevator experience so awkward? [closed]

Elevators are some of the most awkward antisocial experiences that we face almost everyday and no one seem to be doing anything about, while it could be revolutionized. The question is: What makes ...
2
votes
2answers
334 views

OTP Verification - Which approach will lead to better and consistent UX? (Screenshot included)

I'm designing a screen for OTP verification. The design looks similar to this. Taken from here My questions are, Should I auto-verify the OTP when the user has entered all the 6 digits or Should ...
1
vote
2answers
135 views

How much ads is too much?

Every app/website owner that relies on Ads to monetize wishes to fill up the entire page with ads to become rich in two days. The question is are there some well known frameworks or studies that ...
1
vote
1answer
45 views

Is there a default behaviour for pressing the ENTER key on an IM dialog?

I believe that back when IM messages tended to be shorter, or at least when Twitter popularized the 120 character (or is it 140 now) limit, it made sense that the ENTER key would double up as a SAVE/...
2
votes
2answers
75 views

What button text is appropriate in nuanced situation to dictate the expected behavior of clicking the button?

The End-User of our product has several peers, and they collectively work according to a ticketing system. A ticket gets submitted and goes a group pool of tickets, a shared queue. End-user also has ...
0
votes
2answers
50 views

Is using iOS' 3D Touch in apps bad for usability?

Have there been any usability studies on iOS 3D/Force touch with less tech-savvy users? I've casually observed older people having issues with 3d touch using apps. They tend to press hard and long ...