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Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

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Is a series of GO buttons, at each step of iphone user interaction, easier for user to understand than different title each button?

Anyone see any problem with a series of GO buttons for each step of a mobile diagnostic app? That is, when user starts iPhone app, user sees titling, a couple of optional config controls, and a big ...
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4 answers
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What to report when conducting a usability testing with a small sample (5 participants)?

We are going to conduct a usability testing with a small sample (5 participants) as part of an iterative design process meaning we understand that the whole idea of 5 participants is to gather ...
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2 answers
72 views

Should one button do 2 actions (GitHub Case Study)?

Case in point - GitHub's "Fork" button. This button used to show all the forks that exist for the current repository but now it doesn't do that anymore. GitHub suddenly changed it to act as ...
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0 votes
1 answer
27 views

Can there be 3CTAs at one place with equal weightage?

On the checkout screen there are 3 CTAs, simple checkout Payment with debit card Buy now pay later All three with equal weightage of primary CTA. Is it the right way?
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1 answer
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UX/UI for a store/asset library combo.. how to make it easy and useable?

I am working on a product that has a built in asset library. The goal is to access tons of objects in one place in a way our competitors haven’t done well. The tricky part is, there are a) about 2000 ...
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2 answers
72 views

Ux with no budget or time, how? [duplicate]

My job is a small web agency and our boss negotiates and offers UX services. The job consists on producing research, analysis, user journey and personas sometimes in a week or two. I know this is very ...
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1 vote
2 answers
59 views

How do I test if merging two websites is a good idea?

Client wants to merge two of his websites; one is into retail and the other export. Two distinct audiences no doubt. My bias tells me it isn't good to but I want to be sure. What do I test with? Does ...
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1 answer
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What would entail hiding the price for some products on Amazon?

I've noticed that when I search on Amazon for a product, there usually will be some results where the price will not be visible until you click on the product and then again click on "See all ...
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1 answer
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Alternative UI design to provide access to multiple users

Problem: Part of the application has access to only specific users. Eg View only, Add item, and edit. Only admin can give access. I have already tried toggle buttons and check boxes. Wondering if ...
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4 votes
5 answers
128 views

Expected behavior of "Apply default option to all" checkbox

Let's say users are filling out a form; they can either manually select values, or use a checkbox to apply a set of default values. (We'll call it Option A for the purposes of this question.) What ...
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Users unable to use 2FA/MFA

We are currently developing a registration/account creation process for our website where 2FA/MFA is the route we wish to guide all users down There may be scenarios where a user is unable/unwilling ...
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  • 183
2 votes
1 answer
28 views

How to build an events application with private events sharing?

I am building a sport application where people of a city can organize football matches and join other matches as simple users. We have currently built the basics of the application: users can create ...
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1 answer
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Consider a scenario where I have setup autopay. In case I want to edit the settings, what should the ideal behaviour be? Should it load an empty form?

In such a case should the "Edit" button lead to an empty form or should it show the form with populated fields based on their previous settings?
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2 votes
1 answer
60 views

Drawing on Mobile with fingers: magnifier or offset from finger location?

We are working on a "remove objects from photos" app, where the users highlight/select a part of an image they want to remove and the app takes care of it. Precision is sort of important ...
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1 vote
5 answers
101 views

What is the best way to show that a score of 5/10 is what the user should have as a goal to achieve?

I am working on a project in which we will have a scale that at one end has one extreme, and at the other another extreme. When we give the user a score, we want to display that a 5/10 (50% in the ...
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  • 11
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2 answers
90 views

Usability of Purchase Experience

This is a product card within a carousel, showing a past purchases and aims to encourage a repurchase. My question is, does the interaction at the bottom of the card get missed? Do you understand what ...
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2 answers
51 views

Hiding or showing upcoming functionalities

We are developing a data-heavy site and I was wondering, how should we present (or hide) upcoming functionalities. Let's say in a form an option which will only be available later. Or a button that ...
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1 vote
2 answers
52 views

Studies of the impact visual design has on user engagement

My intuition is that well-designed sites are more pleasing for us to navigate, which means well-designed sites receive more user engagement. Are there studies that test this hypothesis? A/B tests of ...
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2 votes
2 answers
98 views

What is the best way for user to be able to select a Category and Subcategory?

The user should be able to: Only select ONE Category Select multiple Subcategories Idea (A): Use autocomplete select dropdown so user can search through both Categories and Subcategories Close ...
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0 votes
3 answers
89 views

Reviewing the UI design to see if there is anything forgotten

I wonder if there is a some kind of guideline and/or a detailed analysis of an application to be sure everything works fine and help me to see what I have forgotten to design? The guideline/analysis I ...
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-1 votes
1 answer
46 views

What are best practices for on/off toggle on sensitive/adult content (specifically when it comes to photos) example included?

For example, on a website that has a gallery of Breast Implant procedures before and after photos, if the photos are blurred by default with an eye icon and users have to click on any one of the ...
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0 votes
1 answer
51 views

what is the best products sort option on e-commerce website?

I am trying to add a new products types collection on my website after I added a collection the first page of Pet Shop Collection will only contain one type (last type have been added) like the ...
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1 vote
3 answers
188 views

Back button fatigue

Let's say I have two pages, a list of products "Product List" and the "Product Page" itself. When I click on a product (e.g. a phone) I'd like to explore its variations (e.g. ...
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0 votes
1 answer
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Can a collapsible card have move/drag functionality?

While working on a sidebar panel of an application, I have encountered a unique problem. A user needs to create steps (think in terms of creating an online course via a builder). One can add as many ...
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2 votes
4 answers
123 views

How to communicate that something can be long-pressed (mobile)?

Imagine I want to build something like Instagram profile pages, which show a gallery of pictures, and upon long-pressing, will zoom-in, focus on the picture, and display some secondary information (...
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Managing groups, users and their roles and permissions

I'm working on improving the current layout for managing group and user permissions - mainly the presentation of these things. The way it currently works is that all permissions from a group (Read/...
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5 votes
2 answers
166 views

Users are confused and think search filter are input boxes. How best to indicate that they are for filtering search results?

Users are confused and don't understand the boxes on top of the summary page are for further filtering the results. Some think the boxes are to enter new values. What is the best way to indicate these ...
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23 votes
9 answers
6k views

What are some good alternatives for using a lot of icons in software?

This is my first time posting here. The company I work for uses A LOT of icons (100+) in every color to specify the meaning of a specific table row. See the image below for clarification: I've been ...
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0 votes
1 answer
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Refund policy for a risk-free purchase of a short online course [closed]

I am building a website for celling and teaching online courses of my own making. Consider a course that consists of 50 videos for a total of seven hours. I would like to offer a refund policy that ...
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1 vote
1 answer
126 views

How to avoid the bandwagon effect on users?

Users in a target audience are likely to experience the bandwagon effect because they rely on others' assessment of information. In some domains [1], it is expected that some users are less likely to ...
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1 vote
2 answers
76 views

Login required after filling out a big form

Sometimes a user starts filling out a lengthy form but doesn't complete it before the session expires. When the user returns (let's say after 2 hours), the website redirects to the login page and the ...
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0 votes
1 answer
40 views

Placement of Sign-Up Forms on a Landing Page

I am creating a series of landing pages for our organization for people to sign up to receive various services. In a discussion with our team, the idea was floating around to place our sign up form ...
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0 votes
1 answer
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Is the 'Quick Exit' feature commonly applied to websites with sensitive information?

A developer pointed out this feature that was implemented on a website that I thought really understood the user experience at a high level, and showed that catering for the user experience doesn't ...
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0 votes
1 answer
28 views

Modal dialog with form workflow

I have a discussion with colleagues about what is the correct dialog workflow. My scenario is: Open dialog Enter and validate data (disable submit button if data is invalid). Submit the form to API. ...
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0 votes
0 answers
37 views

Designing a eCommerce Gifting Experience

I am currently working on an artisan food eCommerce site, One product in particular they offer are a kind of Product Basket subscription in which you receive several products per month. I am trying to ...
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0 votes
2 answers
69 views

Time to recruit UX research participants

I'm conducting user interviews and wondering how long it takes to recruit research participants? I need to recruit 20 participants with the only distinguishing requirement being that they have used ...
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0 votes
0 answers
139 views

How "buy now" act as trigger and drive into loop like "Hooks model"

Recently, I was trying to understand the 4 phases of the "Hook Model". Trigger, Action, Reward & Investment. From the study, I found there is 2 main category of the trigger. Internal &...
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2 votes
1 answer
188 views

Usability testing dashboard

I want to usability test the current dashboard before I start any designs to understand how current users are using it and what are their pain points. In the past when I have done such testing I have ...
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1 vote
1 answer
113 views

Should user simply be able to upload a PDF?

I'm working on an application where a user can submit an important document that contains information we need from them. The information contains details such as - event name, event location, duration,...
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0 votes
1 answer
87 views

What is the easiest way to automatically collect user data in a prototype app?

I would like to test the design for an app. Therefore, I would like to let my test subjects use an app prototype on their smartphones for a few days in a row. I would like the test persons to use the ...
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0 votes
0 answers
55 views

How to let an existing user buy a subscription without signing in?

How can an existing user continue buying a subscription using the same email ID without signing in? I have made the new user to create a password at the end of the checkout/purchasing the subscription....
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2 votes
2 answers
60 views

Delete value in a modal

I have a page that contains a section that has a button for the user to assign a contact. This button will bring up a modal that has a field where the user can input the contact's name. Adding a ...
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1 vote
2 answers
93 views

What is the best way to make sure all casing is uniform for all titles in our platform?

I'm working on an internal app that requires users to input very long titles that almost always includes people's names. These titles are obtained from legal documents where many times, it would ...
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0 votes
2 answers
82 views

UX & usability research as task based testing?

is task based testing a good way to gather user's opinions and research UX and usability of app? By task based testing I mean we have app for certain type of users, so we gather few people that fit in ...
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0 votes
1 answer
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What's the best way to draw attention about a thing in the configuration process that may happen or not but that can be very important if it happens?

I've the following problem in my mobile app development. There are some services which can be launched from the beginning after a device is restarted or whatever that makes it to boot. Problem is that ...
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1 vote
0 answers
34 views

How can we lower the risk of migrating from an old site to a new site? [closed]

background knowledge about our app so you can have context : we are a multi-vendor B2B e-commerce website our users base is fairly small, with about 400+ active customers most of our users are middle-...
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29 votes
8 answers
9k views

No one is clicking my slide box popup - Can it be improved?

Earlier I asked when it the right time to prompt the visitor to opt in for web push notifications (they work on both PC and Android devices). I was just loading the default prompt and every day maybe ...
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3 votes
2 answers
120 views

Would helping SEO hurt UX on this homepage redesign?

Our Learning Management System is undergoing a homepage redesign. Our target user is teachers, and the main goal is to drive registrations while signposting out to the learning resources available (...
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1 vote
1 answer
54 views

How to deal with unicode within a form?

I never thought about it before, but by having to validate a user's description (on both sides), I've faced a problem. My users can write a short description about them, really short. In fact, the ...
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2 votes
3 answers
668 views

Horizontal scroll combined with infinite scrolling page

I'm designing blocks of content that scroll left-to-right on a page that uses infinite scrolling. If the user has scrolled through a section all the way to the right, what should happen when they ...
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