Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

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1answer
28 views

Where is the best place to put notifications?

Our app currently has a Notification Center that can be accessed through an icon on the upper-right hand corner of the page. I'm in the process of designing a Dashboard, which it and of itself will ...
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0answers
16 views

Conjoint analysis: show all combinations but bad comparisons OR good comparisons but not show all combinations?

For a project I'm doing a conjoint analysis to determine what attributes users find more important in getting an ad-free subscription for a website. The analysis consists of 3 attributes with 3 levels....
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1answer
37 views

Usability testing: what can be the best questions to ask a user to understand if they prefer infinite scroll vs pagination?

For example, unsplash.com has an infinite scroll. Let's say we want to change it to pagination. What can be the best questions to ask a user for a usability test?
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Can lack of sponsored content reduce trust in a list/ranking?

We've been doing some research on a website of ours. On this website we help the user pick the cheapest product for what they are searching for (example: TV / Smartwatch etc). In the heatmaps we see ...
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1answer
50 views

Given Item VS Custom Amount

As a user I'm able to donate money in two different ways: by choosing the amount from the given items, OR in alterative, by typing my custom amount. How would you better visualize these two options, ...
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0answers
54 views

What is the best way to map a product's system of notifications?

I am looking for some design research or other method which is used to map notification's frequency, priority, and intensity based upon a user's emotion, behavior, etc. This method could be applied ...
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2answers
131 views

Why do some websites use numbers next to filters? [closed]

I've noticed multiple apps/websites (especially travel) make use of putting a number next to a filter to indicate how many results will be returned. I have some concepts of why this is a useful ...
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2answers
1k views

Forcing unique account emails after years of not

After eons of building on top of legacy systems, my company backed itself into the proverbial corner. We are in the unique position where multiple user accounts can share one email. This is fine, for ...
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2answers
59 views

Is payment instruction needed after checkout?

I work for charity app project and want to know about your opinion with checkout flow. So this project's potential users are people with 20 - 40 y.o Im curious what if i don't show payment ...
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1answer
77 views

Better way to get user progress?

Basically, Users do "tasks" which the website gives them, they perform them outside the computer on pen & paper. Once they're done or didn't succeed they can move to the next "task". I want to ...
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2answers
177 views

Should we allow inner component scrolling? or let the screen stretch and use browser scroll?

Our testing web application currently displays inner component scrolling when the question's body exceeds a specific size (to prevent browser scrolling). Should we allow the content to be ...
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2answers
56 views

What is the ideal length of a task on mobile?

I am designing an app that aims at enabling users to perform a complex task (sound editing) using a mobile device. I am trying to find information about the ideal length of a task on mobile, but it is ...
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1answer
34 views

Search button or input field for search in top navbar of website?

i just curious about difference in effectiveness between search button and input field for search in top navbar. Is it better search button or the input field? If you have to choose one of them, ...
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1answer
34 views

What should be triggered in a blog when deselecting a tag?

I am writing a simple personal blog. The posts will have tags and I would like to give the reader the opportunity to choose, based on them, which posts are of interest to them. To set the context, ...
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1answer
41 views

Short Story / Full story Button inside a Case Study. Why is it a bad idea?

-- BACKGROUND -- Hey I'm working on my portfolio (UX/UI) website now. The main audience will be smaller companies who don't know much about UX and case studies. But I am also looking for work and ...
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1answer
69 views

Evaluating a search engine

I work for a medical association, and we maintain a member website with its own search function (not Google). The problem is our search is pretty lousy and pulls up a lot of results that may or may ...
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0answers
71 views

Why get rid of transponder-read status lights at tolls?

When driving through a toll both with a transponder, it is common to have some form of display feedback to the driver. For example, the US state of Maryland has an explanation here showing the three ...
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2answers
176 views

Differentiate between 4 categories (color problem)

I am wondering if there is someone who can help me to improve my application's user experience. I am developing a mobile e-learning platform which has 4 sections. I was asked to differentiate each ...
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3answers
345 views

The psychology of 'none of the above'

I am working on a design for a formal registration service that demands users categorise themselves according to a closed list of options. The list is not exhaustive, so some users don't see an option ...
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2answers
84 views

Should you save the state in a page with infinite scrolling?

I have a page with infinite scrolling on it. I display news in descending order of time and new items keep coming in When people go to the bottom of the page, they load more items automatically and ...
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5answers
105 views

Is Gmail Undo pattern enough for bulk mailing? What are the better alternatives?

We are in the early process of creating a mail client that would send out email campaigns to thousands of users (Mailchimp would be a similar product to compare) There are ideas and opinions, and one ...
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2answers
84 views

What's the best practice for screen navigation after invalid user input? [duplicate]

Consider an Angular app with many user inputs over screens A, B and C. Screen C needs valid inputs from A and B; B from A only; and A is independent. Suppose while on screen B the user enters invalid ...
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3answers
72 views

Should visitors see all the links and buttons (which can be used only by registered users)?

We are developing a website which requires registration to use some features. My friend thinks visitors (non-registered users) should not even see the links for those features, because it is ...
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1answer
132 views

What do I do when my backend is not in sync anymore with what the user sees on the UI?

The Problem I have a live data feed Users load 50 items on the home page and click load more to scroll infnitely As new data comes in every minute, I also push this new data to each user via ...
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1answer
29 views

User flow with on-demand service platform

Product: XYZ On-demand service provider (example cleaner) Context: User has to select at least 4 service providers to increase his chances of getting a service provider he has selected on the ...
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1answer
86 views

For chicken-and-egg apps which require a network effect, should I try to delay my user from noticing early on that there aren't many others?

For example, in my user registration, I can let the user pick preferences for other users, similar to a dating app. If those other users get filtered out, this introduces the possibility for the user'...
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2answers
74 views

When can you have too many CTA's on your website?

I used to have a single CTA right below the page fold. I was advised to increase CTA section on my SaaS offering (https://divshow.bytebeacon.com). I thought that and a login button on a sticky ...
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0answers
43 views

Does OS security equals “perceived” security for users?

While this question originated primarily in MacOS Catalina and its new security features, I want to know how security measures are leveled with UX options so poor in the user's vision. Catalina's ...
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2answers
116 views

Search bar - Top Nav vs Left Nav? Which is better suited?

In the search bar which experience is better? That is having a left nav or navigation below/above the search bar. Cons for the top nav: Scalability wise left nav works the best. I've seen many ...
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1answer
63 views

Is it confusing to link to another section of a site for more info?

I want to create a portfolio site for my team. I have two goals: 1. Create a section to showcase our projects 2. Have a blog where we can provide updates and talk about the "behind the scenes" of our ...
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0answers
179 views

Why is Google using this anti-pattern sign in feature? [closed]

Google has a feature "Sign in with Google" that auto appears on any site that supports it. This seems to have harmful UX repocussions? If Apple, Facebook, and others follow the same pattern we'll ...
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1answer
56 views

Alternative way to represent to open or close a dropdown?

I'm doing some animation icons for a recent product and I'm playing with some alternative to the standard dropdown toggle. Typically, it's a arrow pointing either down or up... Is there any reason ...
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1answer
82 views

Which layout is suitable for a live cryptocurrency news feed? [closed]

I am trying to build a live cryptocurrency news feed and this is a new domain + I am new to UX I researched a bit and seem to find a few patterns on how these can be built. Which layout would serve ...
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1answer
42 views

Adding the FAQ on the checkout is a good action?

Adding the FAQ on the bottom of the checkout page is a good action? This could affect my conversion rate positively or negatively? I'm thinking to do it because some customers have doubts before ...
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2answers
286 views

Do we have data about how elders use QR codes?

I'm designing an app, and someone has defined that they want the user to login using a QR code in their mobiles and show them in a camera, that will recognise them and allow them to access. Our ...
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3answers
377 views

Making the user pay attention to what's on the screen instead of having him press next next next

I work on a fitness and recovery app which has an on-boarding process which requires the user to position 2 sensors on his body and pay attention to some small tasks on the screen (like put the ...
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2answers
217 views

Is the user attention required or not?

We are developing 'Work Experience' module. You can see the screen as wireframe attached here. Scenario: The User entered information in 1st block. After that, he clicked on '[+ Add Work Experience]'...
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1answer
131 views

How to merge login/signup into one option

Currently for our platform, we are using facebook login & Mobile number verification for login and sign up pages. User does not need to have any additional password to complete his registration. ...
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2answers
57 views

Onboarding with many user profile fields - lengthy and detailed vs. short and essential?

So if you can imagine a dating app, the essentials are stuff like: gender, location, age, name, a photo Then say you have some optional fields that are pretty useful such as "looking for" - their ...
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1answer
46 views

Expected User Interaction behaviour for selectable tabs laid vertically

Context I'm working on a user preferences settings page where a user can choose between products and features for themselves. The "Product Settings" section below is where the user can select a ...
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1answer
196 views

Why does Tinder/Bumble put navigation at the top? [closed]

I noticed on the two most popular dating apps, Tinder and Bumble, they made the decision to put tab-like navigation at the top of the screen. Admittedly this is a stretch to reach, and I've always ...
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2answers
57 views

How to usability test content on a page? [closed]

I want to find reading material on testing content on a page, specifically formative usability tests. i.e. test expectations user have for an email about bank balance from their bank or ...
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2answers
69 views

Are there services out there that allow you to easily upgrade or downgrade?

I noticed that in many different types of products and services that offer a few different subscription plans, upgrading is easy. Downgrading, on the other hand, is a bit discreet. In most of them, ...
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4answers
281 views

Multiple steps each with a tasks vs one step with multiple tasks (for the user)

I am sketching the user flow for a new feature of a fitness/medical recovery application that is using hardware sensors to monitor the way the user is performing certain fitness exercises. In order ...
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1answer
58 views

Ways of hiding the reviewer's identity from the entity being reviewed

Background Let's suppose I have a platform much like Yelp, but it's only for ONE small town (80k inhabitants) and it only has listings of workers, not businesses. In such a small town, most people ...
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3answers
112 views

Web UX - Serving two versions of site based on selected customer type

I'm building a site for an accounting firm. They would like to serve two distinct home pages for "Individuals" and "Businesses." The site would look similar but have different content relating to ...
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4answers
259 views

Passwordless flow: What to do when user enters an invalid email when logging in

I'm planning to make my app passwordless and I've seen sites implement things differently when one puts in an email they haven't actually used for an account on the site before when trying to login. ...
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2answers
96 views

How to differentiate between users with the same name in a check-list

I'm building a form that will have users selecting people in their household from a "select all" input. We want to differentiate people in the household who may have the same name. Is there any best ...
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1answer
128 views

Usability Heuristic - User Control & Freedom

I'm running an UX project and need help from you guys. Usability Heuristic states that we should include "Redo" "Undo" button for users. I wonder if "Reset" button (for example: reseting all the ...
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1answer
78 views

What is the best way to communicate to a user that a pricing package is no longer available?

We currently offer 4 pricing packages, but will no longer be offering one of them. What is the best way to communicate this to users, particularly the ones who were on that (deprecated) plan and are ...

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