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Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

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28 views

Is there a heatmap for pages behind a login?

I 'm looking for heatmap to collect user analytics and behavior for pages behind the login. Hotjar works only on the login page not the pages behind.
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1answer
24 views

Modal dialog with form workflow

I have a discussion with colleagues about what is the correct dialog workflow. My scenario is: Open dialog Enter and validate data (disable submit button if data is invalid). Submit the form to API. ...
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28 views

Designing a eCommerce Gifting Experience

I am currently working on an artisan food eCommerce site, One product in particular they offer are a kind of Product Basket subscription in which you receive several products per month. I am trying to ...
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2answers
56 views

Time to recruit UX research participants

I'm conducting user interviews and wondering how long it takes to recruit research participants? I need to recruit 20 participants with the only distinguishing requirement being that they have used ...
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136 views

How "buy now" act as trigger and drive into loop like "Hooks model"

Recently, I was trying to understand the 4 phases of the "Hook Model". Trigger, Action, Reward & Investment. From the study, I found there is 2 main category of the trigger. Internal &...
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1answer
98 views

Usability testing dashboard

I want to usability test the current dashboard before I start any designs to understand how current users are using it and what are their pain points. In the past when I have done such testing I have ...
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1answer
106 views

Should user simply be able to upload a PDF?

I'm working on an application where a user can submit an important document that contains information we need from them. The information contains details such as - event name, event location, duration,...
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1answer
67 views

What is the easiest way to automatically collect user data in a prototype app?

I would like to test the design for an app. Therefore, I would like to let my test subjects use an app prototype on their smartphones for a few days in a row. I would like the test persons to use the ...
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48 views

How to let an existing user buy a subscription without signing in?

How can an existing user continue buying a subscription using the same email ID without signing in? I have made the new user to create a password at the end of the checkout/purchasing the subscription....
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2answers
41 views

Delete value in a modal

I have a page that contains a section that has a button for the user to assign a contact. This button will bring up a modal that has a field where the user can input the contact's name. Adding a ...
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2answers
69 views

What is the best way to make sure all casing is uniform for all titles in our platform?

I'm working on an internal app that requires users to input very long titles that almost always includes people's names. These titles are obtained from legal documents where many times, it would ...
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2answers
61 views

UX & usability research as task based testing?

is task based testing a good way to gather user's opinions and research UX and usability of app? By task based testing I mean we have app for certain type of users, so we gather few people that fit in ...
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1answer
63 views

What's the best way to draw attention about a thing in the configuration process that may happen or not but that can be very important if it happens?

I've the following problem in my mobile app development. There are some services which can be launched from the beginning after a device is restarted or whatever that makes it to boot. Problem is that ...
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30 views

How can we lower the risk of migrating from an old site to a new site? [closed]

background knowledge about our app so you can have context : we are a multi-vendor B2B e-commerce website our users base is fairly small, with about 400+ active customers most of our users are middle-...
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8answers
9k views

No one is clicking my slide box popup - Can it be improved?

Earlier I asked when it the right time to prompt the visitor to opt in for web push notifications (they work on both PC and Android devices). I was just loading the default prompt and every day maybe ...
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2answers
117 views

Would helping SEO hurt UX on this homepage redesign?

Our Learning Management System is undergoing a homepage redesign. Our target user is teachers, and the main goal is to drive registrations while signposting out to the learning resources available (...
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27 views

Log in before confirming a transaction

My team and I are building a self-service web portal that allows users to make the transaction as they would in person at a bank...first, when the users visit the web portal they process the ...
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25 views

Best way to categorise info

I have been tasked with displaying/showcasing this companies solutions, but in a sector specific way. My concern is that the user could be overloaded within info quite quickly as they drill down into ...
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1answer
50 views

How to deal with unicode within a form?

I never thought about it before, but by having to validate a user's description (on both sides), I've faced a problem. My users can write a short description about them, really short. In fact, the ...
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3answers
229 views

Horizontal scroll combined with infinite scrolling page

I'm designing blocks of content that scroll left-to-right on a page that uses infinite scrolling. If the user has scrolled through a section all the way to the right, what should happen when they ...
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3answers
94 views

Mobile doodling with finger, and being able to scroll?

I am building a doodling app and I would like the user to be able to scroll the page and doodling with their finger. I presume I must use buttons for the user to be able to switch between doodling and ...
2
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1answer
110 views

Should hitting the ESC key close a modal that has a form?

Typically, when you hit the ESC key, that closes a modal. But if this modal contains a form that the user needs to fill out, that would mean that hitting ESC (sometimes, inadvertently) closes the ...
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1answer
67 views

Split pane vs Action for multilple selection

I'm bulding a User interface that the user has a split pane with a list and the detail of the selected item in the right. I chose to use these approach because the user could see the important ...
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1answer
149 views

Which screen type is clearer, and why?

I know it's a dead-simple and an incredibly clear UI, but my question is when it comes to familiarity as the extension of the principle of clarity, which makes the good UI/UX to the user? Why centered:...
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2answers
41 views

How to tell user to publish first to share the latest version

In an editor, changes are auto-saved but when you publish the presentation you are saving a version in the version history. So how to tell the user to publish first so that when he/she clicks Share, ...
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1answer
37 views

eCommerce -> After a digital course has been purchased, should I still show this course in category page?

I am developing an online course website based on WordPress. Website has 30 courses in total. Courses are divided into 5 categories (A, B, C, D, E). There are 6 courses per category. Each course ...
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0answers
27 views

Is a 'scheduled' send feature an improvement on the user experience (for the recipient) for Gmail?

I know that in business or enterprise software, a scheduled send feature is vital for planning and co-ordination of activities that have defined window of time for its implementation or execution. ...
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1answer
65 views

Feedback from user on platform

What is the right way to get feedback from users about our platfrom? is there any pattern, resources i can refer to inorder to achieve this? How to frame the questions which i relevant and how to ...
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3answers
430 views

UX Best Practice: When to remove item from filtered list?

I have a list of items to be displayed to the user. The user is able to select an item and configure its properties. The user can also filter the list based on some of those properties. If the user ...
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1answer
69 views

UI for Selecting Date Time Differences

I'm creating a Windows MFC app in which I can ask the user to select a time difference from years right down to the second from a known time. For the sake of example, let's assume a file's creation ...
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0answers
35 views

Should you display the total price next to the cart icon?

In an online store, where the cart icon with a number of products in the cart is located in the header, is it a good idea to display the total price of the items in the cart next to it or not? Can ...
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4answers
165 views

Why do users have a tendency to miss things written in big bold/colored letters?

So, I've noticed this quite a lot. Almost every time something is emphasized (be it in an email, website, paper, etc.) with big, bold and red-colored letters, it most likely will not be read by people,...
7
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2answers
158 views

Are there alternative methods to reducing screen addiction that have been successful?

I was reading an article about the ways that children are getting around Apple's Screen Time to continue feeding their screen addiction habits. It seems to indicate that trying to make apps engaging/...
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1answer
46 views

What UX decisions to make to promote civility online?

Folks aren't as nice online as they are in person. Trying to find ways to mitigate this, a cursory search only turns up suggestions that each user can do to be more civil online. What UX decisions ...
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3answers
101 views

First page of a commercial service web site - explain what you offer or win the visitor's trust?

If you have a web site describing some type of a commercial service, where customer trust is a deal-breaker (e.g. construction work company), which perception model is more common among visitors: a) ...
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1answer
75 views

Is it worthwhile to offer a "recover your status" functionality for a paid version in phone app?

I'm thinking about offering this functionality for the paid version of an app, I think it would take around to 80 hours to achieve the development of such functionality. To better clarify what the ...
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1answer
51 views

Information on Duration or Start/End Time

My question has split my team in the middle, so I'm here for more opinions. We have this Gantt Chart where you can extend/shrink tasks by hovering then dragging them from start/end. When this ...
5
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1answer
148 views

Web page refresh (F5) user expectations and behavior

There are several good researches on how an average user expects the browser's Back/Forward buttons to work. But there are quite few well-known good practices regarding the browser-level page refresh (...
3
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1answer
125 views

Multi-Line Text Box vs Single Line Text Box

We have a 'Notes' section in several of our webpages that is currently only displayed as a single line text box. We tend to get short responses (5-7 words) describing what they need. This almost ...
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2answers
169 views

Is nesting modals considered a good practice and what are the alternatives?

Within an editor, I open a slide-up panel to manage some assets, but I would also need to add some additional assets. Which would bring me to adding a second layer on top of the first one. Would it be ...
2
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1answer
65 views

What do you call it when a simplified function masks another?

What do you call a user interface decision that makes a it partially easier to do a thing, but as a result you overshadow a more complete solution. The users then don't end up using the complete ...
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1answer
76 views

How to engage user if some API is taking time on website or app

What are the methods using which we can engage the user on website or mobile app page where some backend API take more time to provide the output.
5
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2answers
148 views

How to present locked sections that are clickable?

Currently, I design sections that are locked for the user but also "clickable". When you click on them the user gets an opportunity to contact with sales and CTA button. I wonder how to ...
2
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2answers
143 views

UX for Range Control within a Carbon Footprint Tracking App

I am working on redesigning the UX for a carbon footprint tracking app. The issue is when it comes to letting users select miles travelled via airplane, car, bicycle etc..with airplanes, the data ...
2
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2answers
88 views

Use of lines or Text Boxes

I am currently designing a financial app, which is more trendy and user-friendly, the use of lines or text boxes ?
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5answers
350 views

Best practices for long data entry forms

I'd like to know if there is some kind of best practices for this kind of form. There is a redesign project for a long data-entry form, not only for aesthetics and UX, but there are also some fields ...
4
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3answers
532 views

How to indicate to user that a field is not optional, but that a blank value is considered valid input?

We have forms in our application with a number of strictly required fields (marked with red asterisk, will fail validation if left blank). There is also one field that can be submitted as blank - this ...
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2answers
84 views

How to make nested input groups more iniutive

I have found something similar to my UI design here: Intuitive interface for Composing Boolean Logic? The problem I am having is I want to have a lot of functionality inline. In this example, the ...
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2answers
62 views

Apply theme customization on a financial app [closed]

I am designing a UI design for a financial app, can a user apply different themes to change between colors of the UI, so what themes are best suited for this feature?
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2answers
459 views

Good place to put delete button for accordion?

I want to incorporate a delete button/option on an accordion (I don't want the delete button to be hidden to users since it's important for the function of my design.) Currently, I'm not sure of a ...

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