Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

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2answers
32 views

Differenciante between 4 categories (Color problem)

i am wondering if there is some one who can help me to improve my application's user experience. i am developping a mobile for an e-learning plateform wich represent 4 sections. i asked to ...
2
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0answers
228 views

The psychology of 'none of the above'

I am working on a design for a formal registration service that demands users categorise themselves according to a closed list of options. The list is not exhaustive, so some users don't see an option ...
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2answers
68 views

Should you save the state in a page with infinite scrolling?

I have a page with infinite scrolling on it. I display news in descending order of time and new items keep coming in When people go to the bottom of the page, they load more items automatically and ...
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5answers
95 views

Is Gmail Undo pattern enough for bulk mailing? What are the better alternatives?

We are in the early process of creating a mail client that would send out email campaigns to thousands of users (Mailchimp would be a similar product to compare) There are ideas and opinions, and one ...
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2answers
73 views

What's the best practice for screen navigation after invalid user input? [duplicate]

Consider an Angular app with many user inputs over screens A, B and C. Screen C needs valid inputs from A and B; B from A only; and A is independent. Suppose while on screen B the user enters invalid ...
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3answers
70 views

Should visitors see all the links and buttons (which can be used only by registered users)?

We are developing a website which requires registration to use some features. My friend thinks visitors (non-registered users) should not even see the links for those features, because it is ...
3
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1answer
127 views

What do I do when my backend is not in sync anymore with what the user sees on the UI?

The Problem I have a live data feed Users load 50 items on the home page and click load more to scroll infnitely As new data comes in every minute, I also push this new data to each user via ...
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1answer
28 views

User flow with on-demand service platform

Product: XYZ On-demand service provider (example cleaner) Context: User has to select at least 4 service providers to increase his chances of getting a service provider he has selected on the ...
2
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1answer
72 views

For chicken-and-egg apps which require a network effect, should I try to delay my user from noticing early on that there aren't many others?

For example, in my user registration, I can let the user pick preferences for other users, similar to a dating app. If those other users get filtered out, this introduces the possibility for the user'...
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1answer
64 views

When can you have too many CTA's on your website?

I used to have a single CTA right below the page fold. I was advised to increase CTA section on my SaaS offering (https://divshow.bytebeacon.com). I thought that and a login button on a sticky ...
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0answers
42 views

Does OS security equals “perceived” security for users?

While this question originated primarily in MacOS Catalina and its new security features, I want to know how security measures are leveled with UX options so poor in the user's vision. Catalina's ...
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2answers
96 views

Search bar - Top Nav vs Left Nav? Which is better suited?

In the search bar which experience is better? That is having a left nav or navigation below/above the search bar. Cons for the top nav: Scalability wise left nav works the best. I've seen many ...
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1answer
62 views

Is it confusing to link to another section of a site for more info?

I want to create a portfolio site for my team. I have two goals: 1. Create a section to showcase our projects 2. Have a blog where we can provide updates and talk about the "behind the scenes" of our ...
6
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0answers
175 views

Why is Google using this anti-pattern sign in feature? [closed]

Google has a feature "Sign in with Google" that auto appears on any site that supports it. This seems to have harmful UX repocussions? If Apple, Facebook, and others follow the same pattern we'll ...
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1answer
47 views

Alternative way to represent to open or close a dropdown?

I'm doing some animation icons for a recent product and I'm playing with some alternative to the standard dropdown toggle. Typically, it's a arrow pointing either down or up... Is there any reason ...
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1answer
75 views

Which layout is suitable for a live cryptocurrency news feed? [closed]

I am trying to build a live cryptocurrency news feed and this is a new domain + I am new to UX I researched a bit and seem to find a few patterns on how these can be built. Which layout would serve ...
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1answer
40 views

Adding the FAQ on the checkout is a good action?

Adding the FAQ on the bottom of the checkout page is a good action? This could affect my conversion rate positively or negatively? I'm thinking to do it because some customers have doubts before ...
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0answers
87 views

Do we have data about how elders use QR codes?

I'm designing an app, and someone has defined that they want the user to login using a QR code in their mobiles and show them in a camera, that will recognise them and allow them to access. Our ...
2
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3answers
370 views

Making the user pay attention to what's on the screen instead of having him press next next next

I work on a fitness and recovery app which has an on-boarding process which requires the user to position 2 sensors on his body and pay attention to some small tasks on the screen (like put the ...
2
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2answers
211 views

Is the user attention required or not?

We are developing 'Work Experience' module. You can see the screen as wireframe attached here. Scenario: The User entered information in 1st block. After that, he clicked on '[+ Add Work Experience]'...
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1answer
102 views

How to merge login/signup into one option

Currently for our platform, we are using facebook login & Mobile number verification for login and sign up pages. User does not need to have any additional password to complete his registration. ...
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2answers
54 views

Onboarding with many user profile fields - lengthy and detailed vs. short and essential?

So if you can imagine a dating app, the essentials are stuff like: gender, location, age, name, a photo Then say you have some optional fields that are pretty useful such as "looking for" - their ...
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1answer
35 views

Expected User Interaction behaviour for selectable tabs laid vertically

Context I'm working on a user preferences settings page where a user can choose between products and features for themselves. The "Product Settings" section below is where the user can select a ...
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1answer
113 views

Why does Tinder/Bumble put navigation at the top? [closed]

I noticed on the two most popular dating apps, Tinder and Bumble, they made the decision to put tab-like navigation at the top of the screen. Admittedly this is a stretch to reach, and I've always ...
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2answers
42 views

How to usability test content on a page? [closed]

I want to find reading material on testing content on a page, specifically formative usability tests. i.e. test expectations user have for an email about bank balance from their bank or ...
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1answer
46 views

Are there services out there that allow you to easily upgrade or downgrade?

I noticed that in many different types of products and services that offer a few different subscription plans, upgrading is easy. Downgrading, on the other hand, is a bit discreet. In most of them, ...
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4answers
259 views

Multiple steps each with a tasks vs one step with multiple tasks (for the user)

I am sketching the user flow for a new feature of a fitness/medical recovery application that is using hardware sensors to monitor the way the user is performing certain fitness exercises. In order ...
2
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1answer
57 views

Ways of hiding the reviewer's identity from the entity being reviewed

Background Let's suppose I have a platform much like Yelp, but it's only for ONE small town (80k inhabitants) and it only has listings of workers, not businesses. In such a small town, most people ...
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3answers
107 views

Web UX - Serving two versions of site based on selected customer type

I'm building a site for an accounting firm. They would like to serve two distinct home pages for "Individuals" and "Businesses." The site would look similar but have different content relating to ...
5
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3answers
193 views

Passwordless flow: What to do when user enters an invalid email when logging in

I'm planning to make my app passwordless and I've seen sites implement things differently when one puts in an email they haven't actually used for an account on the site before when trying to login. ...
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2answers
80 views

How to differentiate between users with the same name in a check-list

I'm building a form that will have users selecting people in their household from a "select all" input. We want to differentiate people in the household who may have the same name. Is there any best ...
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1answer
87 views

Usability Heuristic - User Control & Freedom

I'm running an UX project and need help from you guys. Usability Heuristic states that we should include "Redo" "Undo" button for users. I wonder if "Reset" button (for example: reseting all the ...
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1answer
77 views

What is the best way to communicate to a user that a pricing package is no longer available?

We currently offer 4 pricing packages, but will no longer be offering one of them. What is the best way to communicate this to users, particularly the ones who were on that (deprecated) plan and are ...
0
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1answer
87 views

Are slash commands suitable for non-tech users of enterprise software

More and more user interfaces seem to offer technical commands and shortcuts like /remind (Slack) /away (Teams) /assign (Gitlab) ... I was wondering if I should introduce such shortcuts in the ...
11
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3answers
4k views

Prepare a user to perform an action before proceeding to the next step

I am designing an application that allows the users to train at home. I have a step (let's call it step 1) in which the user must be in a position in order to "sync" (step 2) with the app for the ...
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3answers
71 views

How do present information in a pricing table to make it less cluttered and overwhelming?

I'm working on a Pricing table that not only has a lot of plan options involved, but also a lot of features under each plan. The higher the plan, the more features you get. To make it less ...
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1answer
117 views

Inverting the “activation email” process

It's fairly common for websites to send an activation email to new users, with a link or code for them to use to confirm that they do in fact own the email address they used to sign up. This has ...
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1answer
98 views

Pros and cons of displaying 2 CTA for the same purpose? [duplicate]

I am building a comment section and I am trying to display clear call to actions to get the user to participate in the current debate. I put into perspective statistics about the comment section and ...
26
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12answers
6k views

Users forgetting to regenerate PDF before sending it

My company is developing an ERP software for small businesses and we're encountering a recurrent problem. In the "Invoices" part of the app, there's a "View/Print" button that exports the invoice to ...
1
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1answer
37 views

Summative user tests that allows you to compare against competitors?

I want to understand when it would be appropriate to conduct summative users tests with the focus on evaluating the performance of our product against our competitors? We have a finished live product ...
1
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0answers
49 views

Specific UI preferences & user behaviours in Singapore

Background I am currently working on an ecommerce site for Singapore, in particular their product detail page. A design was already provided but I worked on a small task where I have changed the ...
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0answers
70 views

When should we use Theory of Reasoned Action (TRA)?

According to the Theory of Reasoned Action (TRA) [1, 2], the model aims to measure an individual's behavior. The theory is applied in the social psychology literature defines relationships between ...
1
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1answer
119 views

A ripple animation to make the user aware of a new or unknown feature

There's a UI technique I've previously seen on apps where a new feature or otherwise a feature unknown to the user has some kind of round ripple animation the size of a fingertip on it to indicate to ...
1
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2answers
179 views

Mobile website user behaviour - drop off

I'm trying to understand why users don't purchase products on mobile websites, but rather surf on the mobile web then drop off and only purchase on a desktop website. I know that I need to speak to ...
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3answers
80 views

Whats a good way to let users manually switch between inbound and outbound travel content

Working on the ux for a inbound/outbound switch for a travel website that does tours in the asia region. They aim to 1st identify using IP address if the user is from the host country or heading to ...
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2answers
188 views

How to consolidate multiple versions of a download page into one?

I currently am building a bulk download page for my application, and am running into some problems designing the predictability of the main workflow for an end user. From this screen below (which ...
4
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2answers
103 views

Kano Model and Faster Horses

I should probably mention one thing before I start: When judging if a solution is "right", I rather believe in seeing people's actual behaviour than asking them about it. Now let's move on to the ...
3
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3answers
118 views

Help with an UI for credentials with restrict of 2 dependent fields

I am trying to change credentials UI where a user should insert username & password . The change will include another field called PEM which can be either an upload button or a dropzone. The ...
0
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1answer
67 views

Save Search in session or database

I have a table with records. The user can search the table using a Search Dialog. Due to our design constraints, I cannot have the Search criterias as part of a sidebar. Main Screen: Search Dialog (...
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0answers
27 views

Links in content (ie box and cards) vs Navigation

I see a lot of discussion in UX circles about search VS browse. What I don't see a lot is any kind of testing or research on how soon people reach for the menu of a site, and whether different people ...