Stack Exchange Network

Stack Exchange network consists of 175 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers.

Visit Stack Exchange

Questions tagged [user-behavior]

the way a user interacts or reacts to an artifact and/or scenarios (i.e. combinations of stimuli + environment + circumstances) within a particular context.

1
vote
3answers
51 views

Whats a good way to let users manually switch between inbound and outbound travel content

Working on the ux for a inbound/outbound switch for a travel website that does tours in the asia region. They aim to 1st identify using IP address if the user is from the host country or heading to ...
0
votes
0answers
26 views

How to recruit Customer Service employees for interviews? [closed]

I am working on a project that caters to customer service agents and their managers, and I need to get in touch with a bunch of them for some one-on-one interviews. I am looking at their task flows, ...
1
vote
2answers
70 views

How to consolidate multiple versions of a download page into one?

I currently am building a bulk download page for my application, and am running into some problems designing the predictability of the main workflow for an end user. From this screen below (which ...
4
votes
2answers
89 views

Kano Model and Faster Horses

I should probably mention one thing before I start: When judging if a solution is "right", I rather believe in seeing people's actual behaviour than asking them about it. Now let's move on to the ...
-1
votes
0answers
31 views

Best way to present multiple signup options? [duplicate]

I am building a web application where users sign-up using their real name, phone number or email address, and a password. I'm building the form and right now, after a user enters their name , they ...
3
votes
3answers
109 views

Help with an UI for credentials with restrict of 2 dependent fields

I am trying to change credentials UI where a user should insert username & password . The change will include another field called PEM which can be either an upload button or a dropzone. The ...
-1
votes
0answers
27 views

researching on user behaviors in social media in the filed of HCI

I know HCI is a diverse field specially in graduate level and I'm planning for graduate schools and looking for a good research topic in HCI field but as everyone is talking about design aspect of HCI,...
0
votes
1answer
52 views

Save Search in session or database

I have a table with records. The user can search the table using a Search Dialog. Due to our design constraints, I cannot have the Search criterias as part of a sidebar. Main Screen: Search Dialog (...
1
vote
0answers
20 views

Links in content (ie box and cards) vs Navigation

I see a lot of discussion in UX circles about search VS browse. What I don't see a lot is any kind of testing or research on how soon people reach for the menu of a site, and whether different people ...
0
votes
2answers
47 views

Keep Data Pure During On-site User Observation

I am going to be running small on-site user observations for UX research for a mobile application that uses voice. I have never conducted a user observation session, I've read a lot of articles on ...
1
vote
2answers
71 views

Should the user be given an option to scan or read an article?

I am working on my portfolio website and I wanted to allow the user (colleague/recruiter) to either scan or read the case studies. How to I validate this feature?
1
vote
1answer
35 views

Why people entering from category page goes to the homepage of my e-commerce as the second step of journey?

I'm trying to understand some data that I have on my hands. I intend to make a deep analysis but for this, I want to create a list of probable reasons that users take some actions. Then I can track ...
1
vote
1answer
27 views

Inferences you can make about users leveraging footer navigation vs main nav?

I am using FullStory to study some user behavior on some client sites and have noticed a trend in a few client sites where users will opt to use the links in the footer navigation over the main menu. ...
1
vote
1answer
54 views

Forgot Password typical use case

This is "inspired" (a crosspost?) by this question I asked on StackOverflow Meta: to my surprise it has been highly downvoted, so I'm asking here to you experts, if my "feel" is sharable or not. ...
0
votes
1answer
49 views

Any recommended keyboard accessibility solution for user to navigation to the menu efficiently? [closed]

We have this top bar on the page and the menu is on the left. Every page has lots of content within it (could have 100+ tabbable elements). For screen users, they have shortcuts to invoke the ...
4
votes
6answers
292 views

Why do users misunderstand the recycle bin as archive?

Today I faced yet another user misusing the application's recycle bin as archive. When I offered him to empty it he went angry because he "always did so" and didn't want to lose his mails. The first ...
0
votes
0answers
38 views

Save field on enter press (textarea, text input) - what is the best approach

I'm building an application where I have a shopping list which has name and description. The name field is a text input and the description is a textarea. Currently, the Name and the Description can ...
3
votes
3answers
173 views

How to prevent unsolicited user behavior on image radio button?

Below you can see a section from a booking system. In this section users should be able to select a staff to book and also call him when they need. However, we received feedback about that some users ...
1
vote
1answer
63 views

Asking users how they heard about us

When is the best time to ask the user the question, "How did you hear about us?" We haven't fully decided how to best phrase this question, but how do you bring this up contextually to a user? We'd ...
3
votes
3answers
80 views

Should you show current state or the state it's about to change to for password visibility? [duplicate]

I'm exploring the idea of adding a hide/show icons for password visibility. I understand we can just use the words "hide" and "show", but if we were to use icons, should its current state be shown ...
0
votes
1answer
77 views

Tone of Voice when speaking to audience [closed]

Working on a new homepage for my site and my primary audience is developers. In my title I was planning on using something like... Helping </developers> achieve their potential The markup ...
-1
votes
2answers
81 views

Making up user audience?

I understand that, for someone who’s just starting to put together a portfolio without any “real” projects under his belt, made up projects and scenarios are acceptable pieces of work to include. ...
1
vote
3answers
94 views

Better user experience when asked to input frequency of periodic event

So I am working on a form and one of the inputs have proved in user-testing to be somewhat problematic: We want to save the frequency of a periodic event, the event is how often a report is to be ...
1
vote
1answer
60 views

Best solution for deleting records

I'm working on a UI that contains thousands of records organized into folders. Users will have the ability to organize these folders - ie: Delete, Rename, Give Permissions to users, etc. I'm ...
4
votes
1answer
100 views

How to make content disappear when scrolling underneath the “header” area? Is there an example of this?

So I have a UX problem to solve - Here's an example of the issue: As you can see, the message steps are nested underneath the folder. In order to view all of them, you would have to scroll from ...
5
votes
6answers
698 views

Should every website have a dark mode? [closed]

Personally I love websites with dark mode. It doesn't matter whether it's day or night, I always use dark mode whenever I can. But when I build some websites myself, I feel like dark mode isn't a ...
1
vote
0answers
118 views

Global object to apply to every page -or- Custom object

I have a site that allows users to create and share lists. Each page represents a different list. I'm adding a secondary list below which represents a shared or global list across all the user's pages....
0
votes
1answer
88 views

Behavior modification vs usability [closed]

I'm working on a project that has me a bit stumped. Thanks for any help you can provide! Background I'm working on the interface that is shown to a student before they take a quiz. Students are ...
4
votes
3answers
414 views

Checkbox size of 'clickable' area on desktop

I'm wondering if there are any guidelines regarding the size of the 'clickable' area of a checkbox on desktop. I was having a discussion with our developer and when he is testing the product he ...
6
votes
3answers
438 views

Why do browsers allow users to open more tabs than it is possible to manage for a good user experience?

It is not unusual these days to see someone on a browser application with so many tabs open that you can't even see the favicon. I remember when bookmarks were provided to help manage a large number ...
11
votes
4answers
650 views

Metro station stop design to prevent people from commiting suicide

How to design a metro train stop that would prevent people from endangering themselves by accessing the rails when a metro arrives (perhaps by implementing the design of special doors or elevators ...
0
votes
1answer
54 views

Studies on item selection behaviour? [closed]

I was wondering if there have been studies on the best practices for the behaviour of a card on selection. I'm in a disagreement with my frontend colleagues that on selection, a card should disappear ...
3
votes
2answers
186 views

Large Hover Menu/Navigation Menu - Categorically Bad UX?

Due to feedback from a handful of customers that did not understand what our menu icons meant, a hamburger icon was removed from our navigation menu, this hamburger icon was used to expand the ...
2
votes
1answer
120 views

Users asking to reset password in account registration

Ive been pouring through responses in a customer satisfaction survey we put in our account registration and I've noticed a few responses that surprise me. Several people have gone to account ...
2
votes
4answers
255 views

An icon to tell users that a button opens a modal or popup

When a link on a page directs to an external link, we use an external link icon Ref: Should we tell users that a link or button will open in a new tab or window & how to do so? Is there a ...
-1
votes
3answers
93 views

Telling the user what to do in specific step of the form

I have a form in steps, The user should fill the required data in each step to be able to go to the next step and this is working fine. But there is a step that some users don't know what to do in ...
1
vote
1answer
68 views

Button label and section title are same, which are next to each other

I got this question from one of my colleague which I did not realize at the time of wireframing. I have a button which says "Advanced Search" when you click on it, which shows/hide s section titled ...
0
votes
0answers
63 views

Mouseover or shortcut with Google chrome extension -

I have created an extension that i try to improve. I'm not an expert at user experience that why i ask you if i'm doing it right or wrong. The extension works with google search engine. When you ...
1
vote
2answers
291 views

Should the paywalls of an app be easy to bypass?

While reading Medium, I got prompted with the you reached your reading limit, subscribe to read more paywall while trying to read an article. After opening the exact same page in a private window, the ...
1
vote
1answer
116 views

UX Registration unhappy path

Running through an issue with unhappy customers not completing registration needed for payment to be processed. We badge the nav bar for the user to notice that actions are needed to complete the ...
0
votes
0answers
19 views

How do you come up with research objectives for an exploratory study?

Context: There is a very high level area of study 'E-commerce' and the brief says that I am supposed to redefine the UX. How do I identify key areas of focus for the research?
1
vote
1answer
68 views

When to use a filter that shows all by default when no filter is applied?

This has always been strange to me. On most ecommerce websites, they usually have a filter for something like colors. When the user sees the page for the first time, it shows all the colors. But none ...
4
votes
5answers
147 views

How to guide users to the correct download?

I'm new to StackExchange and found this page because I have an unsolved problem: We have several products. For this we offer two setups for download. One is for some sort of file synchronization (...
2
votes
2answers
69 views

Crafting a behaviour of creating (writing) rather than consuming (reading)

Imagine a forum-like community, eager to read but reluctant to write content. Please give a sample of what you saw recently and treat as a good user experience to foster the behaviour of creating ...
2
votes
2answers
65 views

How to represent an initial unpopulated value?

What is considered a feasible representation of a value that has yet to be loaded? Would something such as the -- placeholder be sufficient or is there something else that is better suited / widely ...
2
votes
2answers
43 views

Using auditory feedback with Alexa?

I am working on an Alexa Skill, and we are conducting several interactions that may require some form of feedback while waiting or after a success. I've not really seen any examples of whether or not ...
1
vote
1answer
97 views

How best to guide your users when you move a critical feature?

The users of my site start a single user journey via an entry point on the home page. We have trained them to do this, but since it is not the universal pattern and has monetary implications, we want ...
61
votes
18answers
25k views

Is there a term for “the user can't use anything wrong” design?

I'm of the opinion that the user is always using software or hardware correctly and to imply otherwise is rude, condescending, and philosophically wrong. For example, I and everyone I know pulls USB ...
0
votes
1answer
72 views

Continuous Points vs Levels - Which one is more motivating?

I've stumbled upon this older question about Karma Points vs Numeric Levels The answer there is claiming that a points system is better, one of the main reasons being Points naturally give rise ...
0
votes
0answers
58 views

What is the default behaviour for device orientation when switching between apps?

I think there is probably a technical dependency involved, but I will ask the question from a user experience perspective. Many mobile devices run apps that have a default orientation (i.e. landscape ...