Questions tagged [users]

A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.

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27 views

Should I ask the user for their company name or email address as an additional source of validation?

During the signup flow of our service, we ask the user for their phone number and primary email address. We don't show those in their user profile. User can call each other only after they have ...
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1answer
9 views

How to test USSD flows?

I'm working on some USSD (Unstructured Supplementary Service Data) flows that basically helps health workers in remote communities without internet access to collect basic data (height, age, weight) ...
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109 views

Open source projects UX designers can join? [closed]

I am willing to contribute my free time to open source projects but most projects on Github require software engineers. Who could point me to a couple of open source projects on Github where I can ...
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1answer
86 views

Uploader component design [closed]

Good morning guys. This is my first post, so hi everyone =) . I need some help with the design of a uploader angular component, what I'm trying to achieve is create two components in one, a single ...
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50 views

VUI Interfaces - it is learning, personalized AI?

Good day, In reference to recent experience and check for possible affordances in scope of Voice interfaces in practise, several questions appeared that may define the quality of the service provided ...
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2answers
240 views

UX between app and Website

We currently have an app with certain features such as Timesheets and Booking holiday which is fundamental to our workers. However we also have a live website which has all the other content that is ...
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1answer
66 views

Which version of A/B do I show if you happen to get different versions in two instances?

Let's say I'm doing A/B testing, and this one particular user gets randomly assigned into group B for example. I have a choice right away to either store that on their account in my database, or on ...
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3answers
55 views

Showing multi list and drop down hierachy on page

We are dealing with Roles and assigning users to the Roles. Some of Roles which are Admin are not dependant on Context ( Environment - Production, Demo, Developement ), and some ( portal roles) are ...
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2answers
97 views

How to get around wanting to use email as unique login, but having existing users with multiple accounts per email?

I viewed Should multiple user accounts be allowed to use the same email address? My problem is that we're writing the new version of our website, but need to migrate the old user database to the new ...
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122 views

SaaS: company accounts, single user quits company, how company recovers account?

User creates a free account on behalf of his company. A few months later she/he quits (or gets fired), her/his company email is blocked. Someone from company wants to get access to this account. ...
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1answer
45 views

How to assign users unique and meaningful identifiers to child users while avoiding various pitfalls?

In my application, we need to assign unique identifiers to users, but this is turning out to be trickier than I would have thought. We load all users from a bulk feed, and do all the assigning ...
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24 views

What navigation label would you give these list items?

I read on here recently that a navigation label is a promise to the user that what they are about to click on is appropriately represented next. I love this. However, I am struggling to correctly ...
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1answer
70 views

Users expected to “ignore” irrelevant parts of a form?

I have a web form that is split into several pages, it is an adaptation from a hard copy paper form, and the requirements are that the data captured should be the same. For my webform I have asked ...
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2answers
92 views

What's the common name for this Asset?

On google account you have the option to choose a little image that will show up every time you are logged in. This is quite common across many websites and apps etc. Would you call this Avatar-Image?...
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175 views

A platform designed to support both: subscribers and user accounts?

We've created a platform where users can subscribe to their favorite organizations' newsletters (similar to Mailchimp). But we also want to allow subscribers to post content on their organizations' ...
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4answers
272 views

Why do user's sent messages appear on the right?

I noticed that in many websites/apps like Messenger, WhatsApp, sending SMS on iPhones, Google Hangouts, etc. The user's sent messages appear on the right side. I'm wondering why not place it one ...
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2answers
180 views

Patterns for listing users in a “room”

I'm building a little app that lists music recommendations to users in a room. I want to list the users in the room but have a hard time finding patterns for this. Right now it looks like this (by ...
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198 views

what should be the placeholder name and image until user has completed his profile?

I have an app where we show the name and profile picture on the menu page. The menu page can be seen without completing the profile also. At this point what would the most appropriate placeholder name ...
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2answers
269 views

How to practice user centered design with no / limited access to users?

We have an interesting project which is a prototype for a hypothetical domain specific userbase which does not currently exist. I'd like to use good design practices and wish to adapt our existing ...
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123 views

What software is used for user flow? [closed]

Does anyone know what software is used to make this user flow? I got the pic from Google.
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1answer
157 views

How can I do user research with a database of 100,000 users? [closed]

How could I start doing user research with such a large database? The techniques that I want to occupy are: Focus Group Interviews Contextual Immersion My doubt is how to start working with a ...
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50 views

Comparing user flows for products

I am challenged with presenting 2+ applications & their user flows to my product partners as a bird's eye view. Some of the steps will be common & some unique to these products. The purpose is ...
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3answers
186 views

How to prevent unsolicited user behavior on image radio button?

Below you can see a section from a booking system. In this section users should be able to select a staff to book and also call him when they need. However, we received feedback about that some users ...
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1answer
80 views

Asking users how they heard about us

When is the best time to ask the user the question, "How did you hear about us?" We haven't fully decided how to best phrase this question, but how do you bring this up contextually to a user? We'd ...
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1answer
76 views

Physical device and app user testing

I'm looking for any resources that you might know of that deals with user testing a physical device, in this case, a toy, that works with an app. I've searched a few times and haven't found any ...
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2answers
65 views

New Features and minimum amount of users

Sometimes it happens that product owner says that he wants a new feature to be added to our information system and he wants it because our users want it. But the real situation is that 1 or maybe 2 ...
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1answer
108 views

User friendliness of 'floating' WYSIWYG editors such as Medium and Summernote 'Airmode' [closed]

Currently there are some WYIWYG editors (medium.com and summernote airmode)that provide a 'floating' toolbar to edit the text. I.e. The user highlights the text and a toolbar shows up above the text ...
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1answer
73 views

Delimit multiple names that are display like lastname, firstname

I wonder what would be the best way to delimit multiple names in a user management web app that is completely in English. I guess normally one would separate by commas or semicolons but in this ...
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2answers
164 views

Is it ok have to have two search bars on the same page? [duplicate]

I have two search boxes on the page. First one is the universal search in the main navigation bar and the other one to filter map pins based on location. What do you guys think? P.S I am unable to ...
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4answers
139 views

What is the role of a test user that you invited to test your app and how do you handle communication with them?

We have a bit of a quarrel in our team around this topic. Here is what happened without going into much detail: We are developing a new social network and are in the alpha stage right now. To test ...
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4answers
624 views

Looking for a good analogy! [closed]

I've recently been finding analogies quite helpful when explaining something to clients. Something I'm explaining on a regular basis is that causing users to stop and pause to think about something ...
3
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4answers
132 views

How does the user recruitment process typically look like for user research & usability tests?

When you are working with an actual client to enhance the ux of their product, at the research stage of the project how do you recruit the users? In other words, let's say you start using a tool ...
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1answer
80 views

Where can a ux designer find data for a user persona or an empathy map when working on a fictional project for their portfolio?

When working on a fictional personal project that will only serve as a portfolio piece (i.e. briefbox projects), how can I find the appropriate data to create user personas? I want to emphasize my ...
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1answer
110 views

Whats more obtrusive during a user interview, an audio recorder or a colleague taking notes. [closed]

From experience, which has caused more of a barrier to a candiadate feeling relaxed or giving an acurate detailed answer?
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2answers
120 views

Simplifying complex user configuration for multiple users and multiple config options

We have a user config set up application where two steps need to happen and this is making the flow of screens quite voluminous and cumbersome for users. When a user is "Enable"d, the card for that ...
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1answer
199 views

What is the optimal time for a user on Login Page?

Google Analytics shows that my users need 30 seconds on average to complete the login, while a lot of password resets happen. What is the optimal timeframe a user should spent on the login page? Is ...
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3answers
128 views

How many users for a Beta product?

We are going to present the option to try the Beta version of our product to a sample population but we don't know how to calculate to how many of our users should we release it? Should I use the same ...
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3answers
199 views

Should users be allowed to delete reviews?

We are debating whether or not we should allow users to delete their reviews. I am wondering what the best practice of what should be done here or any cons involved if possible. one thing I think ...
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1answer
102 views

Should website users be able to delete their content?

As the title suggests, my question is: Should website users be able to delete their content? What are the pros and cons of giving the users the option to delete their own comments and content (for ...
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2answers
88 views

Converting from 2 year capture to 4 years without a 100 year?

Any tips on how to capture a full year age when converting from two years to a four year digit? Without asking for manual input? The problem I think lands specifically for a 100 year age. E.g. if ...
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2answers
96 views

Mobile log-in: how to divide two types of user logins and two methods of logging in?

So I'm designing a modile/table log in page. There are two types of users who can log in because the functionalities of the application depend on what type of user they are. Employees and managers. ...
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2answers
410 views

modal inside a modal (delete confirmation)

I have a View/Edit button which shows the details ofuser in a modal when clicked. In modal it has Save and delete buttons. When they click on delete button the user will be deleted. Before they delete,...
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2answers
289 views

How to indicate that a circular progress bar is clickable?

Please can anyone guide me through this? How can i improve the user experience of this area to make it look clickable in both mobile and web view. I tried using glowing borders but in mobile it does ...
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2answers
154 views

Testing static screens vs. interactive prototype – Which is the most effective method via UserTesting.com?

I am in the process of revamping a form page which the users were finding it difficult to attempt. Consequently, I have developed a prototype with some click-through interactions which is consist of ...
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2answers
208 views

How to make users feel comfortable signing/authorizing legal documents online?

I'm struggling to find UI/UX examples where the user is prompted to click a button and do something legally binding or something very significant and important - such as sign a contract, agree to loan,...
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2answers
192 views

Developing Personas

General question about developing personas. I work for an organization that provides 6 core services to customers/users. I want to introduce UX research practices to my organization, and want to ...
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3answers
237 views

Best way to present and document long screens

Currently I am using tools like Word, Powerpoint and Keynote to present concepts and specs to stakeholders. What is the best – or optimal – way to present and document long screens for stakeholders? ...
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2answers
155 views

How to deny the usage of my product to a user?

I am building an microcredit application that is checking for the user's eligibility. Unfortunately not everyone is eligible, I have to announce it and it can generate some frustration. I would like ...
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1answer
78 views

Is there any scientifically proven way to get criteria or factors, why a user accepts a software?

Sometimes I notice the effect in my company, that a software is accepted by a project team - even though in Usability Testing the software (not having monopoly in functionality) turned out to be more ...
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1answer
2k views

Full screen modal vs normal modal?

What are the advantages of using full screen vs normal modal? I've seen sites like Airbnb & Slack use white full-screen overlay. How does it impact usability? Are there any advantages for using ...