Questions tagged [users]

A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.

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2 answers
32 views

How to visually indicate that anonymous user profile is non-clickable?

In our classified advertising website we have user profiles. You can click on a seller's profile (Pic, name, registration date) and see what they are selling. We also have an anonymous way to publish ...
0 votes
2 answers
39 views

Do you need an "All" filter for chips?

Im using a filter system that involves using chips to filter by category. You can only select one chip at a time. Does it make sense to have an "all" filter, or to allow the user to deselect ...
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2 answers
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Toggle button description when each toggle does somtehing different?

So I have three toggle buttons, disabled, enabled, and emergency only. For the scope of this question, its not important what this toggle button does, but more the fact that each toggle has a slightly ...
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1 vote
4 answers
105 views

I have a list of profile pictures where you can select from a default list and also add your own image. How do I let the user delete the custom image?

So I have a list of default profile images (colors) that the user can select from. They also have the option to add their own image to the existing list. Its a fairly easy process to add an image to ...
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2 votes
3 answers
239 views

How to keep consistency between 2 cards when one of the items are optional?

I am creating somewhat of a reminders feature for my app and one of the features (time) is optional. When all options are selected, I have an ideal layout with one item in each corner of the card. ...
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1 answer
75 views

Does the toggle button need to be near the item that it affects?

I am designing a dashboard/homepage where there is a toggle button that users will use somewhat frequently and affects the object detection feature of our app. I have two versions currently, one with ...
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1 answer
55 views

Should all my buttons be the same size if they are on different screens?

So I have a concept where you select a category, and underneath that category select another sub category, which will then show the history of that category. The screenshot just shows the subcategory ...
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2 answers
70 views

Card design interaction

I do have a doubt wrt to the card interaction. We are designing this card for reports. The primary action for this card is to view this report, followed by downloading the report or following this ...
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2 votes
1 answer
57 views

Should authenticated users still see the app's public home page

Let's take two examples: GitHub → the public page at github.com is a presentation of GitHub's features. Once a user is logged in, he never sees this home page again: github.com become the user's ...
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0 answers
43 views

Showing Time Spent Today and Time Spent Total in Time Tracker App

Currently, our team is developing a time tracker for employees to time in and time out during their shifts. In the time tracker are tasks listed. Each task (e.g. Read emails, read backlogs) has a text ...
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2 votes
4 answers
130 views

Using "people" vs "users" in online documentation and guidelines

There's a discussion at my office around changing the term "users" to "people" in our online documentation. Some things to know, our online documentation is used primarily by ...
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0 answers
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Confirming an email on a e-commerce site, complete strategy

We are designing a e-commerce site, that requires email verification to create an account. The account is useful only for the check out (where name, phone, email are needed) and viewing the ...
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0 votes
1 answer
67 views

What is the best way to design nested multi-select checklist for touch devices with capability to preview?

We are designing a multi-select nested checklist for a touch kiosk application. In this checklist, we have multiple parents and these parents are selectable/checkable but when we tap on them, they get ...
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3 answers
64 views

Visual way of showing presense of team

I'm designing an application that has some functionalities in it only for people who are managers and have one or multiple teams working for them (most of the time it will be 1 team). Now on this &...
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0 votes
3 answers
70 views

Prioritizing Information User Testing

We have a lot of information on our product's detail page. I want to conduct user testing to learn from the users how they would prioritize and rank the information. I am considering using an ...
1 vote
1 answer
71 views

Should lists of users in an organization include yourself?

We have a platform that allows access to multiple people. There are two types of roles - Admin and Member. On the page where it displays the list of people, is it standard practice to include yourself ...
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0 votes
1 answer
51 views

How should streak badges be awarded in edge cases (like StackOverflow badges)?

I am brainstorming how to create streak badges like StackOverflow badges. For example, (I will just make some up), if you vote 30 times a day for 5 days straight, you get a vote30x5day badge, or if ...
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0 votes
1 answer
352 views

What is the difference between a user and an end-user?

What is the difference between a user and an end-user? My understanding is that a user is someone who maintains a software system such as a banking application and a end-user are the customers of this ...
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0 answers
47 views

"Another edit to this resource is in progress" lock screen UX

I have made a webapp in which users can work on shared documents. More than one user can access the same document at the same time, but only one can write to it at once. If a user opens the editor for ...
22 votes
4 answers
4k views

Why is Figma/Adobe XD needed?

A bit about myself - I'm an 18 year old amateur graphic designer who works primarily in Photoshop and Illustrator. I've also been trying to learn coding for the last couple of years. I have developed ...
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0 votes
3 answers
96 views

How to be user-centered with enterprise solutions?

I work in a large organisation with a culture shift to configuring enterprise solutions, buying solutions or building sofware - if no options are available. In my experience, enterprise solutions have ...
0 votes
1 answer
78 views

Choose way to get reply from form

The traffic from my webpage comes from different social media platforms (Tiktok, Instagram mostly), so in the contact form I wanted to add an option where the user could choose in which of those he ...
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0 answers
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MacOS update to support smaller screen sizes

Is Apple going to release a software update to make 13 inch and 14 inch Macs more readable and more optimized for user experience?
2 votes
4 answers
230 views

Want to redesign an app but can't find its users

There's an app I am really interested in. It's an app about rural journalism. In India we don't have news channels covering the issues of rural areas (well they do cover but it's not enough). The app ...
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0 votes
1 answer
200 views

what is the best products sort option on e-commerce website?

I am trying to add a new products types collection on my website after I added a collection the first page of Pet Shop Collection will only contain one type (last type have been added) like the ...
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0 answers
75 views

How to teach users on configuring the app?

My users find it very difficult to configure the app. It has many pages and they are linked to each other. Some config pages depend on others. During talks, when they view a page they are like "...
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How to prioritize user journeys and stories

I just walked into my first big UX project. I have developed personas and am now in the process of starting the development of user journeys and user stories. I have developed a primary persona and a ...
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0 votes
1 answer
234 views

is enable Google reCAPTCHA for e-commerce good or not?

I am opening anew e-commerce website, my question is is enable Google reCAPTCHA user friendly or not? actually,I am planing to disable reCAPTCH for users for the first three months that will make ...
0 votes
1 answer
46 views

How many moderated user testings can a researcher handle? [closed]

I enjoy doing user testing as a moderator, i.e. usability testing, contextual inquiry, but it's also emotionally draining for me (I wonder why?) Currently I'm doing it only once in a while. Majority ...
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0 votes
2 answers
201 views

Is it OK to break consistency in my page margins?

I am a beginner and designing my first UI wireframes for a large website with 80+ screens. My question is we set a margin width for the pages of 100px on each side of the page (the screen sizes are ...
0 votes
2 answers
128 views

Will 2 minutes be enough to answer 5-10 questions by users?

Would adding a countdown timer for 2 minutes to answer a small number of questions (let's say 5 to 10 questions) add too much stress to the user? I'm thinking about users that aren't the best at ...
1 vote
1 answer
379 views

Is it a good or bad idea to show a countdown timer on a redirect page?

We have to show a redirect page when users click on links that leave our domain. Currently, we have a 5 seconds count down timer on our redirect page that basically says you are leaving our site. My ...
1 vote
1 answer
125 views

Services for recruiting Japanese research participants

I've been asking everyone in my network, done Google searches, and checked StackExchange but still haven't found good answers. I'm running a research study where I need to recruit 90 participants from ...
0 votes
1 answer
132 views

Can I use semi-structured interviews for collecting insights for a prototype?

I have a low-fidelity prototype and I would like to use semi-structured interviews to ask users questions while having a walkthrough of the prototype. Do you think it's a good idea to choose semi-...
1 vote
3 answers
163 views

What's the difference between Heuristic Review and Journey Mapping

HR has been around for a while. JM is relatively new. But I wonder if JM is just a glorified, more encompassing HR. I can think of a few differences: HR can be about a page, one task while using a ...
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0 votes
2 answers
85 views

over a million user banking experience persona creation [closed]

I'm working on a banking app project in which I aim to gather user data and put it into a beneficial form in order to make every stakeholder understand quantitatively and qualitatively what's going on,...
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1 vote
1 answer
65 views

geographic sorting in e-commerce

We are building a complex website that sells products that require a teledoc experience before purchase. We have a segment of our audience that is national that will need to be funneled through ...
1 vote
1 answer
102 views

Negative user reaction to redesigned product

Hope you're all healthy and safe. A redesigned version of a product is recently launched and we've been hearing negative reviews. In order to redesign the product, we followed a thorough process; ...
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0 votes
1 answer
97 views

What should happen to a user's data when their account within a team is deleted?

In a SaaS app, users each have their own account and they're all part of a team. Let's say the SaaS is a document creation/sharing app. If a user is deleted or leaves the app, what happens to "...
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2 votes
1 answer
122 views

What are the best user research practices when launching a beta site with a very small # of first users?

I believe it is a good idea to conduct user interviews to understand experience of first users soon after they try out the site. What are some types of helpful question examples that might be relevant?...
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3 answers
406 views

What's a better term for "stupid" user?

A common term in the design world is: Design for stupid. Another one is the acronym KISS which stands for: Keep it simple stupid. or Keep it stupid simple. The logic in these statements is that ...
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1 vote
1 answer
121 views

Asking the user to select two items (which file & file format) before clicking download button

I have a scenario where users can download report files. There are three types of files available in three different formats (.txt, .csv, .xls). I am giving checkbox for the types so that user can ...
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-1 votes
1 answer
36 views

I want to write an article on Universal Usability [closed]

I want to write an article on Universal Usability. What are the aspects shall I cover ? Any suggestions
0 votes
1 answer
109 views

Automatically detect preference for kilometers vs miles, or explicitly ask?

On my website / app I am currently using miles only to designate distances, and some European users have asked for the ability to have it use kilometers instead, as they are not very familiar with ...
0 votes
1 answer
276 views

Which is the best way to edit a row in a data table? [closed]

I need to design a mockup that consists of a data table featuring crud operations. I want to know the best way to design this: Using inline editing? Using a pop-up? Using another page?
0 votes
1 answer
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Forcing Sign-Up For a Mobile App

Currently in the process of desgining a mobile app in the 'mental wellness' space. Features include; Journalling (w/geotagging) Mood tracking Affirmations recording To Do Goal setting/tracking My ...
0 votes
1 answer
38 views

Legacy system content import tool [closed]

We have an old system, which is a course platform, and we are developing a new version of it, with other technology and some new features. I am designing the feature that will allow users to migrate ...
4 votes
2 answers
680 views

UX improvements for tabs with access control

Let's say a tab menu like the example below was used. https://www.w3schools.com/howto/howto_js_tab_header.asp Each tab has access control. Some users can see all the tabs, some users can only see ...
1 vote
3 answers
2k views

Best way to verify user identity

I'm going to build eCommerce type website in USA where I need to find the true identity of the user when he/she create account. Because some people to bad things for example upload fake product and ...
2 votes
2 answers
114 views

What do we call this element?

What should I call this element? Popup? Dialog? Modal?

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