Questions tagged [users]

A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.

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6
votes
2answers
104 views

Why do user's sent messages appear on the right?

I noticed that in many websites/apps like Messenger, WhatsApp, sending SMS on iPhones, Google Hangouts, etc. The user's sent messages appear on the right side. I'm wondering why not place it one ...
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2answers
166 views

Patterns for listing users in a “room”

I'm building a little app that lists music recommendations to users in a room. I want to list the users in the room but have a hard time finding patterns for this. Right now it looks like this (by ...
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2answers
87 views

what should be the placeholder name and image until user has completed his profile?

I have an app where we show the name and profile picture on the menu page. The menu page can be seen without completing the profile also. At this point what would the most appropriate placeholder name ...
2
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2answers
158 views

How to practice user centered design with no / limited access to users?

We have an interesting project which is a prototype for a hypothetical domain specific userbase which does not currently exist. I'd like to use good design practices and wish to adapt our existing ...
-1
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2answers
83 views

What software is used for user flow? [closed]

Does anyone know what software is used to make this user flow? I got the pic from Google.
-1
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1answer
157 views

How can I do user research with a database of 100,000 users? [closed]

How could I start doing user research with such a large database? The techniques that I want to occupy are: Focus Group Interviews Contextual Immersion My doubt is how to start working with a ...
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0answers
44 views

Comparing user flows for products

I am challenged with presenting 2+ applications & their user flows to my product partners as a bird's eye view. Some of the steps will be common & some unique to these products. The purpose is ...
3
votes
3answers
176 views

How to prevent unsolicited user behavior on image radio button?

Below you can see a section from a booking system. In this section users should be able to select a staff to book and also call him when they need. However, we received feedback about that some users ...
1
vote
1answer
63 views

Asking users how they heard about us

When is the best time to ask the user the question, "How did you hear about us?" We haven't fully decided how to best phrase this question, but how do you bring this up contextually to a user? We'd ...
1
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1answer
66 views

Physical device and app user testing

I'm looking for any resources that you might know of that deals with user testing a physical device, in this case, a toy, that works with an app. I've searched a few times and haven't found any ...
3
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2answers
60 views

New Features and minimum amount of users

Sometimes it happens that product owner says that he wants a new feature to be added to our information system and he wants it because our users want it. But the real situation is that 1 or maybe 2 ...
2
votes
1answer
74 views

User friendliness of 'floating' WYSIWYG editors such as Medium and Summernote 'Airmode' [closed]

Currently there are some WYIWYG editors (medium.com and summernote airmode)that provide a 'floating' toolbar to edit the text. I.e. The user highlights the text and a toolbar shows up above the text ...
1
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1answer
71 views

Delimit multiple names that are display like lastname, firstname

I wonder what would be the best way to delimit multiple names in a user management web app that is completely in English. I guess normally one would separate by commas or semicolons but in this ...
1
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2answers
100 views

Is it ok have to have two search bars on the same page? [duplicate]

I have two search boxes on the page. First one is the universal search in the main navigation bar and the other one to filter map pins based on location. What do you guys think? P.S I am unable to ...
3
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4answers
137 views

What is the role of a test user that you invited to test your app and how do you handle communication with them?

We have a bit of a quarrel in our team around this topic. Here is what happened without going into much detail: We are developing a new social network and are in the alpha stage right now. To test ...
4
votes
4answers
619 views

Looking for a good analogy! [closed]

I've recently been finding analogies quite helpful when explaining something to clients. Something I'm explaining on a regular basis is that causing users to stop and pause to think about something ...
3
votes
4answers
126 views

How does the user recruitment process typically look like for user research & usability tests?

When you are working with an actual client to enhance the ux of their product, at the research stage of the project how do you recruit the users? In other words, let's say you start using a tool ...
1
vote
1answer
49 views

Where can a ux designer find data for a user persona or an empathy map when working on a fictional project for their portfolio?

When working on a fictional personal project that will only serve as a portfolio piece (i.e. briefbox projects), how can I find the appropriate data to create user personas? I want to emphasize my ...
0
votes
1answer
106 views

Whats more obtrusive during a user interview, an audio recorder or a colleague taking notes. [closed]

From experience, which has caused more of a barrier to a candiadate feeling relaxed or giving an acurate detailed answer?
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2answers
101 views

Simplifying complex user configuration for multiple users and multiple config options

We have a user config set up application where two steps need to happen and this is making the flow of screens quite voluminous and cumbersome for users. When a user is "Enable"d, the card for that ...
0
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1answer
174 views

What is the optimal time for a user on Login Page?

Google Analytics shows that my users need 30 seconds on average to complete the login, while a lot of password resets happen. What is the optimal timeframe a user should spent on the login page? Is ...
0
votes
3answers
120 views

How many users for a Beta product?

We are going to present the option to try the Beta version of our product to a sample population but we don't know how to calculate to how many of our users should we release it? Should I use the same ...
1
vote
3answers
190 views

Should users be allowed to delete reviews?

We are debating whether or not we should allow users to delete their reviews. I am wondering what the best practice of what should be done here or any cons involved if possible. one thing I think ...
1
vote
1answer
94 views

Should website users be able to delete their content?

As the title suggests, my question is: Should website users be able to delete their content? What are the pros and cons of giving the users the option to delete their own comments and content (for ...
2
votes
2answers
85 views

Converting from 2 year capture to 4 years without a 100 year?

Any tips on how to capture a full year age when converting from two years to a four year digit? Without asking for manual input? The problem I think lands specifically for a 100 year age. E.g. if ...
0
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2answers
82 views

Mobile log-in: how to divide two types of user logins and two methods of logging in?

So I'm designing a modile/table log in page. There are two types of users who can log in because the functionalities of the application depend on what type of user they are. Employees and managers. ...
2
votes
2answers
326 views

modal inside a modal (delete confirmation)

I have a View/Edit button which shows the details ofuser in a modal when clicked. In modal it has Save and delete buttons. When they click on delete button the user will be deleted. Before they delete,...
1
vote
2answers
268 views

How to indicate that a circular progress bar is clickable?

Please can anyone guide me through this? How can i improve the user experience of this area to make it look clickable in both mobile and web view. I tried using glowing borders but in mobile it does ...
2
votes
2answers
131 views

Testing static screens vs. interactive prototype – Which is the most effective method via UserTesting.com?

I am in the process of revamping a form page which the users were finding it difficult to attempt. Consequently, I have developed a prototype with some click-through interactions which is consist of ...
0
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2answers
178 views

How to make users feel comfortable signing/authorizing legal documents online?

I'm struggling to find UI/UX examples where the user is prompted to click a button and do something legally binding or something very significant and important - such as sign a contract, agree to loan,...
2
votes
2answers
177 views

Developing Personas

General question about developing personas. I work for an organization that provides 6 core services to customers/users. I want to introduce UX research practices to my organization, and want to ...
0
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3answers
202 views

Best way to present and document long screens

Currently I am using tools like Word, Powerpoint and Keynote to present concepts and specs to stakeholders. What is the best – or optimal – way to present and document long screens for stakeholders? ...
3
votes
2answers
136 views

How to deny the usage of my product to a user?

I am building an microcredit application that is checking for the user's eligibility. Unfortunately not everyone is eligible, I have to announce it and it can generate some frustration. I would like ...
0
votes
1answer
75 views

Is there any scientifically proven way to get criteria or factors, why a user accepts a software?

Sometimes I notice the effect in my company, that a software is accepted by a project team - even though in Usability Testing the software (not having monopoly in functionality) turned out to be more ...
2
votes
1answer
2k views

Full screen modal vs normal modal?

What are the advantages of using full screen vs normal modal? I've seen sites like Airbnb & Slack use white full-screen overlay. How does it impact usability? Are there any advantages for using ...
1
vote
4answers
286 views

How can I get to know my Users? [closed]

More often than not, the person using an application is represented by an icon that’s profoundly vague – monotone and devoid of any expression. This icon could not be further from the truth. The User ...
1
vote
4answers
409 views

Modular tabs or long page scroll

A content heavy real estate website is deciding whether to switch the navigation to using modular tabs, where content opens in the same pane. Currently, the site uses a long page scroll where all ...
1
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1answer
58 views

Two distinct value propositions for two distinct types of users

I have two distinct types of users. I would classify them as "beginners" and "advanced" users. I want to describe the value proposition to beginners in one way and to advanced users a different way. ...
3
votes
2answers
59 views

Can check box and link be together? If not then what is the best UX to have on screen: icon or view more link?

In my screen,left side text is clickable. You can click on parent level and see their child after parent. Parent and child has text box to delete or bulk delete. I want to give capability to user that ...
2
votes
5answers
79 views

Best individuals to interview for my UX research

I'm at the early stage of preparing a usability test with several individuals. One of the pages we want to test is the accreditation process, used by journalists who wish to get permanently accredited ...
0
votes
2answers
256 views

Pop-up or separate page for user account settings?

I'm working on a betting website, so it is kinda one game dashboard for all games, user only navigates from left side bar to change events. I have standard header where on the right top corner is ...
0
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2answers
103 views

Is it alright to combine Profile and Settings?

What do you guys think? Is it alright to combine Profile and Settings in web application? This is quite common approach in mobile apps. Reason to combine these two is to keep the header simple. Not to ...
2
votes
2answers
354 views

Is it possible and save to integrate mindmap into Linux terminal ? --some suggestions and ideas from the outside of IT world [closed]

I am a pharmacist who works in a local hospital. In light of the increasing threat from cyber crime, I started seeking knowledge and more secured operating system in order to make myself and the ...
1
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0answers
26 views

Sorting navigation elements based on tracking data

We have a huge site where the order of the main navigation is not reflected by the usage of these. e.g.: Current: Category 1 , Category 2, Category 3. Category 3 is by far -14:1- the most ...
1
vote
3answers
67 views

How to display a list of items when some have already been used

Our application has a security section which provides a list of users from AD and roles to be added for access to the program. Once a user is added, I'm not sure how best to display or not display ...
1
vote
2answers
130 views

How do we make immediate saving clear?

I'm currently working on a product that has an account configuration page which allows the user to create an API key and set a group of default settings for it. When developers submit a request ...
4
votes
2answers
287 views

Can animals perceive screens?

Since the RGB scheme and refresh rates are designed with the human visual system in mind, what do other animals see when they look at screens? Can they see just as well as us? Can they see the image, ...
1
vote
1answer
176 views

How to get users feedback on experience when they are not 'your' users?

Storytelling mode You can skip it if you want ;) I am UI and UX designer on a LMS solution. An LMS is a CMS dedicated to digital learning purpose and sold to a wide range of clients. Some of them ...
2
votes
2answers
949 views

Long form navigation UX

I am working with a project that has a very long form (about 72 different input fields). And I am struggling with the best way to implement a user friendly design. I have grouped and chunked the ...
2
votes
3answers
203 views

User-friendly way to generate a URL from the user name?

I would like to create a page upon registration on my site based on user name, e.g. http://example.com/john-doe My concern is though it’s need to be unique in the most user-friendly way. E.g. you ...