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Questions tagged [usability-testing]

a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.

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Did Palm Computing have a project to reduce the number of steps needed for a task?

I remember reading that Palm Computer, wanting their device to be as intuitive and efficient as possible, had a project (or a person) dedicated to reducing the number of steps needed to complete an ...
jsm's user avatar
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1 answer
62 views

Optimal layout for a horizontal product card

I’m wireframing the product list of an e-commerce app. The client requested a horizontal card layout with a lot of information that is necessary to display: Product image "Sale" badge ...
syoombraaya's user avatar
1 vote
1 answer
75 views

How to Test Complex Search and Filters on a Platform with a Specific Industry Focus Without Coding

Current problem: Our free-text search results aren't working sufficiently; for instance, a search for "living room lamp" displays a product that contains "Living" as a brand-line ...
sachamaru's user avatar
2 votes
1 answer
169 views

Explain difference, and timeline of Pilot test vs Beta test?

Hopefully this question works here... During a meeting, we realized our team didn't have consensus on what a pilot test was vs what a beta test was - or when it occurs, and who it's with. Some online ...
turpentyne's user avatar
1 vote
1 answer
78 views

Usability & Functional testing

I'm now doing a test plan for an app total revamp. The testing will include both functional(if it works according to plan, no errors, doesn't break) and usability(if it's intuitive, if the wayfinding ...
Benzowin's user avatar
1 vote
2 answers
73 views

Should i show all the selected items in a data table in a popup when editing items?

Currently I have a large list of items that can be up to 1000. I am allowing users to select from this list of items and remove them from the group they are assigned to. I have the popup created, but ...
Gene's user avatar
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1 answer
61 views

How to not skew results from usability research?

I wanted to take my class design project up a notch by getting my designs in front of some users through an unmoderated usability test. Because of the platform I used for the test, I could only make ...
yunglejack's user avatar
0 votes
2 answers
161 views

In one line of a dropdown menu, how can I show that an item is disabled with an icon?

So I have a list of groups, but these groups are dependent on the model you selected. In this image, Group 1 is disabled because I have selected model b (not shown) and Group 1 is only for model A. I ...
Gene's user avatar
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1 answer
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How to make sure user on on the right login page before they continue?

So we currently have two different types of devices, and each device has its own login page/URL. Our customers have been getting confused as to which url they need to access for which device they have....
Gene's user avatar
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0 votes
1 answer
730 views

Showing icon label on mouse hover only

I'm developing a data table and I'm having trouble fitting all the columns on one screen. My main goal is to reduce the width of the table, and one of my ideas were to remove the icon label and show ...
Gene's user avatar
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1 vote
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What is the best user testing method to validate proposed accelerators or system shortcut concepts?

In the context of designing an interface for an internal application that aims to balance the needs of new and experienced users, we are looking to introduce accelerators, or system shortcuts, to ...
Sean King's user avatar
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Does the format of the Feedback Question (Numbers vs Stars vs Emoticons) affect the result?

I'm doing User Testing and collecting feedback from users at the end of the task. Some questions require the user to give a numerical rating on how easy or difficult the task was, would they recommend ...
cgtk's user avatar
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6 votes
2 answers
1k views

How to perform usability studies on complex software

I work for a company that provides complex software for users to create augmented reality experiences. Think Unity in a browser for AR. We would like to perform usability studies and I'm a bit stuck ...
Justin Pumpr's user avatar
1 vote
1 answer
63 views

How to quickly benchmark for a beginner

As part of my studies, I need to conduct a case study of an iOS app in a 4-day sprint, and I'm currently working on the benchmarking stage. I'm new to this and trying to gather as much information as ...
Ismael669's user avatar
1 vote
1 answer
62 views

Usability Heuristics - any other Heuristic studies other than Jakob's 10 Heuristics?

Whenever I look up to usability analysis examples and case studies I see these are done around the 10 Usability Heuristics by Jakob from NN group. I am reaching out to the community if anybody has any ...
Ashwin Kulkarni's user avatar
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1 answer
78 views

Modal or Non Modal functionality on UX Stack exchange portal - Behaviour Confusion

I was going through the profile section of the stack exchange site today and i found an interesting behaviour of modal window. As far as what I have observed in various articles and design systems ...
Ashwin Kulkarni's user avatar
0 votes
2 answers
68 views

Findability test and the length of time it takes for a user to find an icon

At a company I work for we want to find out how much time our users would need to find a specific icon in our UI. To accomplish this we plan to conduct a "Time to locate test" with users who ...
Ratoncito_Perez's user avatar
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2 answers
713 views

What is the minimum size for a profile picture when used somewhere other than the profile page?

I am creating an app and want to know the recommended minimum size for profile pictures when their picture is used to show that they are assigned to something. I wanted to do something similar to ...
Gene's user avatar
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1 vote
4 answers
486 views

I have a list of profile pictures where you can select from a default list and also add your own image. How do I let the user delete the custom image?

So I have a list of default profile images (colors) that the user can select from. They also have the option to add their own image to the existing list. Its a fairly easy process to add an image to ...
Gene's user avatar
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1 vote
3 answers
265 views

When dealing with a large data list, is it considered bad UX to make the user manually refresh to update the list?

I am dealing with a large list of items right now. For the sake of this question, it will simply show whether a device is online or offline (there is a lot more data, but those items are more static ...
Gene's user avatar
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2 votes
2 answers
272 views

How to keep consistency between 2 cards when one of the items are optional?

I am creating somewhat of a reminders feature for my app and one of the features (time) is optional. When all options are selected, I have an ideal layout with one item in each corner of the card. ...
Gene's user avatar
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0 votes
1 answer
50 views

How to show that multi-dependent optional forms are linked together without hiding?

So I am creating a form with 3 optional items that are dependent on one another. The first is date. If the user adds a date, they have the option to add an alert time. Once they select a time, they ...
Gene's user avatar
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0 votes
2 answers
156 views

How to design dependent dropdown menus

I am designing a profile creation screen which allows the user to add a birthday (optional). If they add a birthday, there is an additional dependent dropdown that allows them to set a reminder for ...
Gene's user avatar
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1 vote
2 answers
338 views

How to design for a table which has two different header options depending on the model

So I have a large table with lots of different column headers, lets say there are 10. Currently, under this table, there are two different model types, model A and model B. Model A uses all 10 column ...
Gene's user avatar
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0 votes
1 answer
81 views

How to show a custom range within a default range

I currently have a range of values where the center of the graph represents the ideal value, and the further you get away from the center the worse your value is. In this current wireframe, you can ...
Gene's user avatar
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0 votes
2 answers
47 views

How to informally test users’ knowledge of app’s undocumented behavior?

The app I work on has some undocumented but consistent behavior when filtering and sorting a queue. The formal requirement is that, if the filter returns more than 1000 results, a warning message is ...
thecommexokid's user avatar
0 votes
1 answer
40 views

App based on mind map to model what lies around the heart, and how to maintain it

I am using the mind mapping software miMind, on Android, from Google Play. I want to make the following mind map, but the features are not available. In the center of the mind map, I want to place the ...
Joselin Jocklingson's user avatar
0 votes
1 answer
64 views

Looking for participants for a lo-fi prototype unmoderated usability study [closed]

I'm currently learning and working on a portfolio project, i got a task to do an unmoderated usability study (low fidelity prototype). Would anyone be willing to help me by participating? The project ...
Indre Quinn's user avatar
1 vote
2 answers
81 views

What's the difference between third-party surveys and follow-up questionnaires?

I know that if you want to use a follow-up questionnaire you need to use something like google forms, but I have seen in a video someone said if you want to use a third-party survyes use websites like ...
Mohamed Coder's user avatar
0 votes
1 answer
42 views

Number of testers who gave up don't match with the number testers in the path (Maze app)

In the Maze app, the number of users shown in 'Give-up / Bounce' tab is 60: Although, the number of users shown on the first screen of the prototype is 28. Does that mean that 60 users gave up in the ...
Júnior Beluzzo's user avatar
0 votes
1 answer
101 views

What would be the most accessible and attractive approach for selectors in forms?

I'm working on a project about forms in which we have a question about selectors. We have seen that there is a boom of selectors that do not show whether it is a checkbox or a radio button. From my ...
Beatriz GP's user avatar
3 votes
1 answer
99 views

Testing with different types of prototypes

I am designing a product that is going to have many functionalities. I don't have the time to make a complete interactive prototype of all the sections, but I want to start making specific A/B tests ...
Lucio's user avatar
  • 69
0 votes
2 answers
30 views

Recruiting from a specialised pool of tester

Context: I'm working in a b2b software company. We have 2 specialised products, one is a facility management software, and the other is a document management system. Both softwares are on-prem. I'm ...
honeylemontealessice's user avatar
0 votes
1 answer
1k views

How to display features that are "coming soon"

We have a product with multiple different features, and at this point in time we must postpone about 3/7 of the features on a page until further development. 2 of them are somewhat significant ...
Gene's user avatar
  • 1,324
0 votes
3 answers
89 views

How do i let the user know the server is updating on the back end and their change is not active yet?

Imagine a long list of websites that you can either allow or block from your internet. The user can go down the list and block every single one relatively quickly, however on the backend each of these ...
Gene's user avatar
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0 votes
1 answer
61 views

Is there a template for Facilitator Task Sheet for a Multi-user Testing Project?

I'm going to be running an in-person Multi-User Testing Project with multiple facilitators. I have tasks and questions for the facilitators to run through the project but am looking for a template for ...
sherlockhomie's user avatar
0 votes
5 answers
149 views

Prioritizing Information User Testing

We have a lot of information on our product's detail page. I want to conduct user testing to learn from the users how they would prioritize and rank the information. I am considering using an ...
Oguz Ay's user avatar
0 votes
3 answers
115 views

How to design with toggle options under a form that enable a feature

So I am designing a form where the user enters in an ip address and can either use just the IP address, enter in a range, or a netmask. My initial thought was to grey out the second form on the "...
Gene's user avatar
  • 1,324
0 votes
1 answer
52 views

Greying out disabled items that can be enabled vs items that cannot be enabled

so I am working on a device management system and to add a new device to a group you must input some info into a form. Some items, you must click a check box in order to enable the dropdown, while ...
Gene's user avatar
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2 votes
2 answers
92 views

Design Decisions when User behaviour conflicts with Requirements

I currently have a component that is part of our design system, this component has some unusual behaviour - being that the entire element is a clickable link. The bounding box for the clickable area ...
Joshua Munn's user avatar
2 votes
1 answer
113 views

Prompting users to click on prototype

When conducting user testing I sometimes find that participants describe how they will click on links within the prototype and talk about the actions they will do rather than actually physically ...
Sam's user avatar
  • 361
1 vote
1 answer
122 views

Good design or bad testing?

If you are testing a simple design, should you be concerned if all results come back successful? The tested page has only three CTAs. To rule out the possibility that the participant only clicked on ...
Sam's user avatar
  • 361
1 vote
4 answers
411 views

User testing metrics - time on task

I am a little confused by a suggestion for using Time on Task as a metric for user testing. In the past I have only used Time on Task as comparison to a previous design to show we have improved ...
Sam's user avatar
  • 361
0 votes
1 answer
39 views

User testing a sparse interface

I am conducting a moderated user test in which I am asking the participant to engage with a very simple design that only has four calls to action. As there is only a limited selection of elements to ...
Sam's user avatar
  • 361
0 votes
1 answer
102 views

Prototyping - User Testing & Limited Functionality

Newbie UX designer here. I'm currently preparing a prototype for some user testing. How do you decide the acceptable limitations to the functionality of your prototypes? Obviously we want to get as ...
Grey99's user avatar
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0 votes
2 answers
186 views

Asking post task questions

I was looking online to understand what is the best format for post task questions. After each task (There are only two tasks) I want to ask the participant three questions, "How satisfied with ...
Sam's user avatar
  • 361
0 votes
0 answers
38 views

The user study methods for mobile and web application testing

A mobile version of the website facilitates ubiquitous access to the service, but it seems to me that there are some differences in user needs between the mobile and desktop versions. I conclude the ...
CodingKingggg's user avatar
1 vote
1 answer
128 views

Abandon Checkout Tackling the problem

A little bit of context my boss has asked to look into why abandon cart rate is so high.I’m not a Ux designer so I’m a little overwhelmed with where to start. What is the best way to tackle this ...
John Kelly's user avatar
0 votes
4 answers
172 views

What to report when conducting a usability testing with a small sample (5 participants)?

We are going to conduct a usability testing with a small sample (5 participants) as part of an iterative design process meaning we understand that the whole idea of 5 participants is to gather ...
Orange Juice's user avatar
3 votes
4 answers
876 views

Can we conduct Interviews + Usability Tests in the same session? Let's say 30min + 30 mins each

We're about to launch our MVP and as the sole designer of the team, I know we will have some usability issues. Besides, I want to know if the product is a market fit because the main members of the ...
Sang Sun Park's user avatar

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