Questions tagged [usability-testing]
a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.
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Do many research teams experience a bottleneck with the rate of data/insight collection? [closed]
I'm a bit new to the UX research field, but I'm interning as a PM at a large Fortune 50 company, so I am able to interact with the field.
I have a specific question: Do many research teams experience ...
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Showing icon label on mouse hover only
I'm developing a data table and I'm having trouble fitting all the columns on one screen. My main goal is to reduce the width of the table, and one of my ideas were to remove the icon label and show ...
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What is the best user testing method to validate proposed accelerators or system shortcut concepts?
In the context of designing an interface for an internal application that aims to balance the needs of new and experienced users, we are looking to introduce accelerators, or system shortcuts, to ...
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Does the format of the Feedback Question (Numbers vs Stars vs Emoticons) affect the result?
I'm doing User Testing and collecting feedback from users at the end of the task.
Some questions require the user to give a numerical rating on how easy or difficult the task was, would they recommend ...
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How to perform usability studies on complex software
I work for a company that provides complex software for users to create augmented reality experiences. Think Unity in a browser for AR. We would like to perform usability studies and I'm a bit stuck ...
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How to quickly benchmark for a beginner
As part of my studies, I need to conduct a case study of an iOS app in a 4-day sprint, and I'm currently working on the benchmarking stage. I'm new to this and trying to gather as much information as ...
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Usability Heuristics - any other Heuristic studies other than Jakob's 10 Heuristics?
Whenever I look up to usability analysis examples and case studies I see these are done around the 10 Usability Heuristics by Jakob from NN group.
I am reaching out to the community if anybody has any ...
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Modal or Non Modal functionality on UX Stack exchange portal - Behaviour Confusion
I was going through the profile section of the stack exchange site today and i found an interesting behaviour of modal window.
As far as what I have observed in various articles and design systems
...
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Findability test and the length of time it takes for a user to find an icon
At a company I work for we want to find out how much time our users would need to find a specific icon in our UI. To accomplish this we plan to conduct a "Time to locate test" with users who ...
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Recruiting users new to the website for a user testing
What is your approach to recruiting users new to the website for user testing?
We have pretty decent traffic on our website. The website is simple, there are several landing pages and an embedded ...
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What is the minimum size for a profile picture when used somewhere other than the profile page?
I am creating an app and want to know the recommended minimum size for profile pictures when their picture is used to show that they are assigned to something. I wanted to do something similar to ...
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I have a list of profile pictures where you can select from a default list and also add your own image. How do I let the user delete the custom image?
So I have a list of default profile images (colors) that the user can select from. They also have the option to add their own image to the existing list. Its a fairly easy process to add an image to ...
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When dealing with a large data list, is it considered bad UX to make the user manually refresh to update the list?
I am dealing with a large list of items right now. For the sake of this question, it will simply show whether a device is online or offline (there is a lot more data, but those items are more static ...
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How to keep consistency between 2 cards when one of the items are optional?
I am creating somewhat of a reminders feature for my app and one of the features (time) is optional. When all options are selected, I have an ideal layout with one item in each corner of the card. ...
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How to show that multi-dependent optional forms are linked together without hiding?
So I am creating a form with 3 optional items that are dependent on one another. The first is date. If the user adds a date, they have the option to add an alert time. Once they select a time, they ...
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How to design dependent dropdown menus
I am designing a profile creation screen which allows the user to add a birthday (optional). If they add a birthday, there is an additional dependent dropdown that allows them to set a reminder for ...
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How to design for a table which has two different header options depending on the model
So I have a large table with lots of different column headers, lets say there are 10. Currently, under this table, there are two different model types, model A and model B. Model A uses all 10 column ...
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How to show a custom range within a default range
I currently have a range of values where the center of the graph represents the ideal value, and the further you get away from the center the worse your value is. In this current wireframe, you can ...
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How to informally test users’ knowledge of app’s undocumented behavior?
The app I work on has some undocumented but consistent behavior when filtering and sorting a queue.
The formal requirement is that, if the filter returns more than 1000 results, a warning message is ...
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App based on mind map to model what lies around the heart, and how to maintain it
I am using the mind mapping software miMind, on Android, from Google Play.
I want to make the following mind map, but the features are not available.
In the center of the mind map, I want to place the ...
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Looking for participants for a lo-fi prototype unmoderated usability study [closed]
I'm currently learning and working on a portfolio project, i got a task to do an unmoderated usability study (low fidelity prototype). Would anyone be willing to help me by participating?
The project ...
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What's the difference between third-party surveys and follow-up questionnaires?
I know that if you want to use a follow-up questionnaire you need to use something like google forms, but I have seen in a video someone said if you want to use a third-party survyes use websites like ...
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Number of testers who gave up don't match with the number testers in the path (Maze app)
In the Maze app, the number of users shown in 'Give-up / Bounce' tab is 60:
Although, the number of users shown on the first screen of the prototype is 28.
Does that mean that 60 users gave up in the ...
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What would be the most accessible and attractive approach for selectors in forms?
I'm working on a project about forms in which we have a question about selectors.
We have seen that there is a boom of selectors that do not show whether it is a checkbox or a radio button.
From my ...
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Testing with different types of prototypes
I am designing a product that is going to have many functionalities.
I don't have the time to make a complete interactive prototype of all the sections, but I want to start making specific A/B tests ...
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Recruiting from a specialised pool of tester
Context:
I'm working in a b2b software company. We have 2 specialised products, one is a facility management software, and the other is a document management system. Both softwares are on-prem. I'm ...
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How to display features that are "coming soon"
We have a product with multiple different features, and at this point in time we must postpone about 3/7 of the features on a page until further development. 2 of them are somewhat significant ...
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How do i let the user know the server is updating on the back end and their change is not active yet?
Imagine a long list of websites that you can either allow or block from your internet. The user can go down the list and block every single one relatively quickly, however on the backend each of these ...
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Is there a template for Facilitator Task Sheet for a Multi-user Testing Project?
I'm going to be running an in-person Multi-User Testing Project with multiple facilitators.
I have tasks and questions for the facilitators to run through the project but am looking for a template for ...
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Prioritizing Information User Testing
We have a lot of information on our product's detail page.
I want to conduct user testing to learn from the users how they would prioritize and rank the information. I am considering using an ...
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How to design with toggle options under a form that enable a feature
So I am designing a form where the user enters in an ip address and can either use just the IP address, enter in a range, or a netmask. My initial thought was to grey out the second form on the "...
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How to Find Participants for Usability Studies? [duplicate]
How can I solve the problem of finding participants for usability study testing for my UX project, in case I can't find someone from the people I know?
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Greying out disabled items that can be enabled vs items that cannot be enabled
so I am working on a device management system and to add a new device to a group you must input some info into a form. Some items, you must click a check box in order to enable the dropdown, while ...
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Design Decisions when User behaviour conflicts with Requirements
I currently have a component that is part of our design system, this component has some unusual behaviour - being that the entire element is a clickable link. The bounding box for the clickable area ...
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Prompting users to click on prototype
When conducting user testing I sometimes find that participants describe how they will click on links within the prototype and talk about the actions they will do rather than actually physically ...
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Good design or bad testing?
If you are testing a simple design, should you be concerned if all results come back successful? The tested page has only three CTAs. To rule out the possibility that the participant only clicked on ...
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User testing metrics - time on task
I am a little confused by a suggestion for using Time on Task as a metric for user testing. In the past I have only used Time on Task as comparison to a previous design to show we have improved ...
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User testing a sparse interface
I am conducting a moderated user test in which I am asking the participant to engage with a very simple design that only has four calls to action. As there is only a limited selection of elements to ...
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Prototyping - User Testing & Limited Functionality
Newbie UX designer here. I'm currently preparing a prototype for some user testing. How do you decide the acceptable limitations to the functionality of your prototypes? Obviously we want to get as ...
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Asking post task questions
I was looking online to understand what is the best format for post task questions. After each task (There are only two tasks) I want to ask the participant three questions, "How satisfied with ...
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System usability scale Q5: Interpretation issue
In my experience Question 5 of the System Usability Scale (SUS) leaves room for interpretation. Especially users who are not tech-savvy and test for an expert tool interpret
I found the various ...
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The user study methods for mobile and web application testing
A mobile version of the website facilitates ubiquitous access to the service, but it seems to me that there are some differences in user needs between the mobile and desktop versions. I conclude the ...
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Should I ever ask what participants in a usability study what they thought about me as a moderator? (New to usability testing!)
I'm excited and pretty new to the Usability testing part of product design. I was wondering if it was okay to ask participants what they thought of the moderators tone, questions, etc. during a ...
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Abandon Checkout Tackling the problem
A little bit of context my boss has asked to look into why abandon cart rate is so high.I’m not a Ux designer so I’m a little overwhelmed with where to start. What is the best way to tackle this ...
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What to report when conducting a usability testing with a small sample (5 participants)?
We are going to conduct a usability testing with a small sample (5 participants) as part of an iterative design process meaning we understand that the whole idea of 5 participants is to gather ...
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Can we conduct Interviews + Usability Tests in the same session? Let's say 30min + 30 mins each
We're about to launch our MVP and as the sole designer of the team, I know we will have some usability issues. Besides, I want to know if the product is a market fit because the main members of the ...
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Recording the areas the participant clicks in user testing
When user testing a prototype, how would you note the areas the participant clicks when interacting with the prototype and present these to stakeholders?
I have not got a heat map of the interactions ...
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Is there a quantitative measure I can use in my results for an open ended question in user testing?
Is there a quantitative measure I can use in my results for an open ended question in user testing? For example, if I ask the participant during the testing "Can you tell me, in your own words ...
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Is it ok to change the wording in the scenario in user testing?
I believe the wording in one of the scenarios of my user test might be mis-leading the participant to click somewhere else on my prototype. I have already tested two participants and this is what ...
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How do I test if merging two websites is a good idea?
Client wants to merge two of his websites; one is into retail and the other export. Two distinct audiences no doubt. My bias tells me it isn't good to but I want to be sure. What do I test with? Does ...
