Questions tagged [information-architecture]
Semantic structure of information within a website, desktop application etc.
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1answer
57 views
UX best practices for a help desk/ticketing system? Views and steps
I am building a "help desk/ticketing system" app from the ground up. I am quickly finding out that I am reinventing the wheel in terms of workflow for the admin and users.
Where can I find best ...
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2answers
40 views
Where should dependencies show for grouped checkboxes? After the selection or after the entire group?
I am looking to set a system wide standard for the design of dependencies for grouped checkboxes. Are there any best practices for doing it one way over the other?
In my examples the first 3 ...
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0answers
36 views
Recommendations on IA of Account Settings
I'm working on adding a page in our app that allows you to integrate with third-party services.
So "connecting to third-party services" could mean a few different things here:
1) Logging in to third-...
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1answer
62 views
Show categories both on homepage and on categories page?
I'm creating a "directory" website that has many pages, each belongs to a category and a sub-category.
I have category pages that will list all the pages that belong to the categories.
Example:
...
2
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1answer
48 views
What would be the best way to organize a form development tool that has questions that can optionally be grouped by categories and subcategories?
I am building a form design tool for some clients to use when filling out some surveys.
The form can be populated with questions which map to varying form elements (Text, Select, Checkboxes, etc) - ...
2
votes
2answers
85 views
How would you differeniate between a user login and another account on a website?
I am working on a project with a financial company. They require a user to create a financial account and then create an online account. Currently, they are both referenced as "Account". The issue I ...
2
votes
2answers
91 views
Best way to display a lot of schools information on a single webpage?
I'm a front end developer and I need a page to display information about all schools in my city (52).
I tried using Bootstrap Cards and an input where the user will type and the cards bellow will be ...
2
votes
1answer
45 views
To show “treat entered string text” to null & empty?
It's regarding the better representation of showing these option. I would like to explain in an elaborative way.
"A user can set data modification setting for further use. which might help other ...
1
vote
1answer
65 views
How to best name enterprise tools or portals?
If you have worked within a large organisation you would have most probably operated in highly siloed environments with a lot of legacy systems and third party software. I have worked in a number of ...
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1answer
35 views
How to overlap Menu title?
I have a question about availability for menu title, sidenav title and title in context area. Which of them is needed to remove to provide good readability. P.S. sorry for other words in russian ) ?
3
votes
3answers
213 views
Single Page Application - In-app New Tabs
I have a table of items and when I click on an item, the details open in the same view. So, to view another item, I need to go back and click on another one.
To avoid the back and forth, I want to ...
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2answers
36 views
How important to require users to put details on About Us?
I am creating this application where business users can have a vendor page by providing details ex. services, prices, this happens only after these vendors signed up as an onboarding process. I also ...
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1answer
239 views
Best place for notification preferences
Today I am working on a new feature inside our web app to allow users to set up their notification preferences. However, I am struggling to find an appropriate place to include this feature, which ...
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1answer
89 views
Two 'directions' in form
I'm creating a form that has a 'split' section, where the user either has to fill in 'Section A' OR 'Section B'.
These sections are quite large, with around 6-7 fields in both.
Another requirement I ...
1
vote
1answer
131 views
How to improve discoverability of unclicked tab?
This is a two-part question. I'm a designer at a health tech company that helps post-op patients track their rehab progress, and we're currently redesigning the site's timeline, which displays the key ...
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1answer
421 views
Tabs VS Menu hierarchy . Material design VS informational architecture
There are two levels of menu. Tabs and usual sub menu.
The problem is when tabs are under home/manage/analytics menu - it doesn't make sense because hierarchy is actually backwards.
Because ...
3
votes
4answers
122 views
Documentation: one long page or several short pages
We're working on the design and organization of our documentation. The current structure is something like this:
General info on topic
specialized sub-topic 1
specialized sub-topic 2
specialized sub-...
3
votes
1answer
73 views
Selecting from a list of 200-character items [closed]
Background
I'm a product manager working on an application that allows users to send out custom email campaigns (e.g. newsletters, coupons, etc).
On our campaign edit page where the user prepares ...
1
vote
2answers
72 views
What is the utility of creating a full-depth Visual Sitemap?
I’m a programmer that is new to UX and have a potential web project that has probably ~5k pages.
What type of information could I take away and benefit from this tedious exercise?
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3answers
123 views
Best alternative to on click menus in product design
Current situation
I am currently working on a product where the users can modify text, image, logo and shape elements by clicking on them. On click, a small menu opens that allows the user to view ...
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2answers
87 views
Displaying categories in tables
I am designing a table for my company's dashboard. I need to show type of the data shown in the table. So far there is 6 type categories: Job ads, E-mail campaign, Display ads, Event, Referral and ...
2
votes
2answers
86 views
Can the web content creation and Visual design start simultaneously? How?
I work for a digital agency on a commercial website for a client, we are creating a website from scratch. A third party agency is assigned for content creation.
As a UX specialist I am assigned to ...
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1answer
70 views
User testing of multi dimensional information architecture
i'm working on a project where I have to test an information architecture. This kind of IA is multidimensional. So you can access to the same content through several path. Each content is tagged with ...
2
votes
4answers
159 views
How can I show more than 50 services on one page?
I am currently working on a site that must display more than 50+ government services on a single page, as well as details for each service.
Categorizing them is a not an option because the user needs ...
3
votes
1answer
87 views
Tablet form design navigation: Up/down or left to right
I'm designing a long tablet form and trying to decide on the navigation. My intuition is telling me option A in the image is the right approach. It feels like one long form on one page vs. several ...
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2answers
44 views
Playing around with a mobile app's IA
I have an app which contains several features and among them payment.
A user selects the amount to pay, selects a payment method and then the payment occurs. After the payment occurs, we show the ...
3
votes
1answer
97 views
How to clearly display automated auction bids
I am currently working on a small Auction site. On this Auction are items and on the item's "Details" page displays a list of bids on the item descending from the amount, so the "active bid" will be ...
0
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1answer
45 views
Sorting parent objects with multiple children
I'm working with an application for the construction industry which lets users manage and organize their daily jobs. Part of this app is a view in which you can add jobs and assign cost codes (the ...
2
votes
2answers
79 views
How to toggle truncating of long radio button labels?
In my application, I have a series of radio buttons. The associated labels can contain a number of fields and become quite long, so I'd like for the labels to be expaneded and collapsed.
I've ...
1
vote
1answer
33 views
Researchers: How do you deal with Research Insights as you scale?
I am lucky enough to have enough research coming in at my company that I am beginning to have a hard time organizing my research insights. I am evaluating some options that allow me to organize ...
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3answers
669 views
Should I use the accordion with long text?
We design the help centre for our product.
We have an idea to put each long articles, instructions and the form to leave feedback to accordions.
Will be it convenient for users? I think that if there ...
4
votes
5answers
409 views
How to improve readability of highly-structured text
NOTE: This question explores methods for increasing readability for a target user group.
Background: Readability is invaluable when dealing with large amounts of text. For some users, programmers, ...
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2answers
138 views
Should the help centre for my company's product be on a separate domain?
I have to design a help centre for my company's product.
I noticed that many sites place their help centres on a separate domain.
Why do they do this?
Does it make UX better for users?
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1answer
61 views
When to save settings that span multiple pages?
Background
I have a mobile app that employs both "multi-page" template and "single page" template. Specifically there is a “My Profile” functionality that is split across multiple pages. The rest of ...
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2answers
305 views
How to handle many tabs [duplicate]
If we try to create a page which contains tons of data about each employee.
These data are categorized in tabs and every tab opens nested tabs!
The tabs appearance looks overwhelming especially after ...
3
votes
3answers
328 views
What is this type of secondary navigation called?
I am wondering what this type of secondary global navigation is called - it is always placed above the global navigation. Since my organisation is thinking about implementing it, I would like to read ...
1
vote
1answer
57 views
Two distinct value propositions for two distinct types of users
I have two distinct types of users. I would classify them as "beginners" and "advanced" users. I want to describe the value proposition to beginners in one way and to advanced users a different way. ...
1
vote
4answers
221 views
Why is the “Print Screen”-button on keyboards actually named “Print Screen”?
Why is the “Print Screen”-button on keyboards named "Print Screen" when it actually takes a screenshot and copies it to the clipboard?
What is the reason behind it?
Shouldn't it be called “Copy ...
1
vote
2answers
58 views
The website is addressing 2 categories (employers and candidates), Which one should we be addressing more?
I am working on a website that addresses both employers and candidates, and the user should choose whether he is an employer or a candidate from the homepage.
But i am lost here, If i want to add the ...
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2answers
211 views
How to map product functionality
At a start of a project, what is the best way to map out all the functionalities of a product? For example, an app?
I've considered a Gantt chart, but I need something more "agile".
What are the ...
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0answers
251 views
Are Index Pages Always Best Practice in Large Sites?
Traditional information structures for large sites (over 100K pages) make use of index pages, or section overview pages, placed at the top of a section hierarchy. There were good reasons to support ...
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2answers
510 views
Material design - where to place a global navigation draw button
The material guidelines say to use a Navigation drawer when you have over 5 main menu items (as opposed to tabs or bottom navigation bar). https://material.io/guidelines/patterns/navigation.html
All ...
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votes
1answer
79 views
IA mapping - Should I include filters in the IA map?
I'm creating an app and there's no need for a search bar, just filters to make the navigation easier to find. Should I include them the filters in the IA document?
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1answer
175 views
Product Catalog Layout - Best Practices for Mobile Devices
I'm designing a wedding dress collection page in my website.
I have about 10 collections with about 20 dresses in each.
The collection are distinct (each features a different model, photo location ...
0
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1answer
29 views
Brand/Product Architecture for scaling company [closed]
I have an interesting problem to solve. For a company that is growing and would like to move to a multi-product architecture.
The original product has been successful and there are plans to build 2 ...
1
vote
5answers
374 views
Best bottom navigation elements order?
I'm creating the prototype of a mobile app, and I decided to include a bottom navigation bar.
I'm trying to figure out what is the best order for the elements on the bar (in my case: home, ...
2
votes
2answers
644 views
Task vs object focused IA and navigation
I'm thinking about the best way to structure UIs for enterprise management tools and dashboards. Often, one could either choose a UI structure that is around the tasks of the users, or then one that ...
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2answers
73 views
How to make 2 side by side columns look distinct from each other?
I have a price chart like below. The 'buy price' is a listing on its own.. and 'sell price' is a listing on its own too. It just happens that they are placed side by side. E.g. The buy price is not ...
3
votes
2answers
136 views
How to handle settings that change (or needs to be reviewed) yearly?
I am creating a module for a school. Now a school has a lot of data like: school general info, grades, classes, rates, registration dates, etc.
Now, there are some information that should remain more ...
1
vote
1answer
98 views
Are dashboards important or should users be directed to an information page?
I'm designing a platform where users manage multiple marketing campaigns. So there is a main page with the list of campaigns with minimal details (campaign name, active dates, etc). When you select a ...
