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Questions tagged [user-research]

Comprises multiple methods for gaining insight into user needs and behaviours from real end users.

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Conducting user research - how to phrase a question so that it's not leading?

Suppose I'm trying to develop prototype for some app that encourages sustainable lifestyle in some way. And say I have a group of participants for conducting user research - asking questions, etc. ...
user9343456's user avatar
0 votes
1 answer
39 views

Which method is best for analysing an existing system when there is a limited number of testers?

I am currently working on a project for developing a ticket management system for a dissertation project. Due to limited interaction with the end users because language barriers and company protocols, ...
Esha Saksena's user avatar
0 votes
1 answer
71 views

UX Research: Tree Test with profile picture menu

I would like to do a Tree Test for a site (using UserTesting.com) but one of the nodes in my tree would be a profile picture in the top right of the screen that clicks open to reveal a menu. It's ...
Michael Designs's user avatar
0 votes
1 answer
41 views

Assessing whether a feature is needed via a survey or unmoderated test

A product manager dreamt up and designed a feature. They want me to quickly find out whether users actually need it by running a quick unmoderated test. The feature is a contextual search in a music ...
Chaya's user avatar
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1 vote
3 answers
79 views

Seeking Advice: Assigning Distinct Colors to Entities in an E-commerce Platform

I'm currently in the process of building an e-commerce platform, and I'm looking for some insights on a design aspect. Our platform encompasses various sections such as customers, company, billing, ...
ramesh's user avatar
  • 133
1 vote
1 answer
59 views

Any advice on which UX research methods to use?

I'm relatively new to the field of UX, and just took on my first real-world project. I am helping an organization redesign their current website. As I create a research plan, I want to make sure I am ...
Marc's user avatar
  • 11
1 vote
2 answers
118 views

Difference between showing items in the list or in the gallery

I am preparing new design for filter page (something like shop page), where "items" are companies that you can choose from. For example: You want company within UK, speaking Italian, with ...
Niutah's user avatar
  • 153
4 votes
1 answer
280 views

Terminology regarding user settings

In behavioral decision research, a definition of preference is Relatively stable evaluative judgment (ie, like or dislike) regarding objects or stimuli. Impacts behavior towards approach or avoidance ...
mike's user avatar
  • 143
1 vote
2 answers
73 views

Should i show all the selected items in a data table in a popup when editing items?

Currently I have a large list of items that can be up to 1000. I am allowing users to select from this list of items and remove them from the group they are assigned to. I have the popup created, but ...
Gene's user avatar
  • 1,324
1 vote
1 answer
43 views

Is it necessary to include the individuals interviewed during the empathy and ideation stages in your usability study?

Before you head right into the research study, you are required to gather information of your target audience through the use of interviews. The participants of your initial research during these ...
J. Dupo's user avatar
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3 votes
2 answers
2k views

Google flights mobile app feedback/research [closed]

I created a mock-up mobile app for Google flights for a UX design project. Does anyone have any pain points when it comes to mobile flight search whether on: Google Existing mobile apps like Expedia, ...
MRL's user avatar
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0 votes
1 answer
61 views

How to not skew results from usability research?

I wanted to take my class design project up a notch by getting my designs in front of some users through an unmoderated usability test. Because of the platform I used for the test, I could only make ...
yunglejack's user avatar
15 votes
2 answers
5k views

Evidence for using "Do not show again" on modal/popup advertisements

We have a modal/popup advertisement that appears whenever the user logins to their account and currently I added a "Do not show again" checkbox next to the ad so that it won't appear every ...
Gene's user avatar
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1 vote
2 answers
138 views

How can i interpret the observed difference in a/b test?

I conducted an a/b test but I was confused about how to interpret the result. I got 0.5% difference between control and treatment groups and statistical significance for the difference (p <0.05). ...
user167231's user avatar
0 votes
1 answer
71 views

How to make sure user on on the right login page before they continue?

So we currently have two different types of devices, and each device has its own login page/URL. Our customers have been getting confused as to which url they need to access for which device they have....
Gene's user avatar
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3 votes
3 answers
122 views

How to convey a 'not-recommended' action?

A little background: I'm making an app that allows the user to publish a listing. The catch is that before being allowed to publish, the user has to fill out a checklist of things to do before ...
HiMyNameIs's user avatar
2 votes
2 answers
523 views

Scheduling user interviews from customer service calls

We're working on a recruitment script for customer service reps to ask customers that call in for help, if they'd be willing to do user interviews, so UX can interact with them and get feedback. My ...
turpentyne's user avatar
0 votes
3 answers
454 views

differences between Insights, problems and goals

I'm still a bit confused about the distinction between problems and insights. From what I understand, insights are discoveries or conclusions drawn from user analysis during the discovery phase. ...
Ismael669's user avatar
1 vote
1 answer
51 views

What is the best user testing method to validate proposed accelerators or system shortcut concepts?

In the context of designing an interface for an internal application that aims to balance the needs of new and experienced users, we are looking to introduce accelerators, or system shortcuts, to ...
Sean King's user avatar
  • 203
0 votes
2 answers
83 views

UX Research for more than one target group

I'm new to UI and UX Design and need some guide. I'm currently working on a project with a focus on two target groups. I want to know how to conclude on design goals, research questions, problem ...
Abimbola Omoniyi's user avatar
1 vote
1 answer
1k views

What are best practices in form element color vs background color? Should they be different?

I'm designing forms for healthcare applications. In our team there are some different opinions which of the designs below is the best. It's all about colors. There are rough 3 options Form elements ...
Lisette's user avatar
  • 101
4 votes
2 answers
203 views

Card sorting for deep and narrow IA

Our menu is getting too big and we want to explore other ways to organize the content. For that reason we're planning an Open card sorting with users. I'm struggling to find the topics/cards because ...
Danielst's user avatar
  • 371
0 votes
1 answer
202 views

Sticky, non Sticky CTAs, or both? How to involve UX Research?

I'm looking for the right UX research method to test 3 CTA cases for a booking application: 1)sticky CTAs 2)non-sticky CTAs (requires scroll) 3)both practices (depending on the purpose of each screen) ...
Julia's user avatar
  • 3
0 votes
0 answers
26 views

Hide/Unhide Tabs based on Input field (dropdown may be)

Is there any research for HIDING/UNHIDING Tabs in a page using an input field? I am not sure if it is a good User Experience and Usability.
Ashwin Kulkarni's user avatar
0 votes
2 answers
595 views

What is the minimum size for a profile picture when used somewhere other than the profile page?

I am creating an app and want to know the recommended minimum size for profile pictures when their picture is used to show that they are assigned to something. I wanted to do something similar to ...
Gene's user avatar
  • 1,324
13 votes
2 answers
3k views

In a large list, should the filter and search be combined or separated?

I am dealing with a large list of items which can be filtered as well as searched. For the user, I think it would be better for the user if search was a global search for every list item, but I am not ...
Gene's user avatar
  • 1,324
1 vote
1 answer
100 views

Product/market fit - desirability testing

The scenario: Freshening up a consumer app design to see if users feel like it's viscerally the right fit for them. We'd also like to see how the design is performing among competitors in this sense. ...
Izquierdo's user avatar
  • 12.7k
0 votes
1 answer
67 views

How to give name while creating Typography in Design Systems?

How to give name while creating Typography in Design Systems? which of the following is most common when naming typography?
 System default typography naming. (or) Create your own set of naming.
 ...
Saba's user avatar
  • 1
1 vote
2 answers
156 views

How to represent multiple dropdowns and search bar to get details?

I am building an interface where users will type certain things and they will get details on them. To get details users will have to select from three types of dropdowns or they can even choose from ...
Neha Kamath's user avatar
0 votes
1 answer
80 views

How to show a custom range within a default range

I currently have a range of values where the center of the graph represents the ideal value, and the further you get away from the center the worse your value is. In this current wireframe, you can ...
Gene's user avatar
  • 1,324
3 votes
3 answers
868 views

Personas for Users who want to quit an unwanted habit

I'm working on an app that is designed to help people with unwanted habits to addictions. I'm trying to determine how many personas would be appropriate for this app. I don't believe it warrants a ...
bAabel's user avatar
  • 31
0 votes
1 answer
40 views

App based on mind map to model what lies around the heart, and how to maintain it

I am using the mind mapping software miMind, on Android, from Google Play. I want to make the following mind map, but the features are not available. In the center of the mind map, I want to place the ...
Joselin Jocklingson's user avatar
0 votes
1 answer
91 views

Making the 4th item in a row of icons look clickable?

So im creating a dashboard for a device and I'm finding out that only 1 out of the 4 icons are clickable and will link to a new page. I thought about adding text underneath the icon that says "...
Gene's user avatar
  • 1,324
0 votes
1 answer
92 views

How to depict different categories on a table?

So the user will have to add a department and choose one of the two categories for the department. What is the best way to depict on a table what category the department belongs to? Option 1 Option 2 ...
Neha Kamath's user avatar
1 vote
2 answers
142 views

User Research without UX Researcher

I have recently started a new Product Designer position in a company. In my previous job, the data to design on was given to me by a Product Owner, who knew the business idea precisely, and a UX ...
Lucio's user avatar
  • 69
2 votes
1 answer
85 views

What are good research methods to discover why people don’t stick in a product and learn how to improve engagement?

I have a question in respect to how to improve user engagement and stickiness with a product: Context: Our product is one of the pages inside a website. We installed Hotjar and google analytics in our ...
Orange Juice's user avatar
0 votes
1 answer
33 views

Codependent/parent question type

I am having troubles finding useful information about codependent/parent question type, I will explain. I am working on a Survey project and I need to create a question type with some logic added to ...
Camila's user avatar
  • 1
0 votes
2 answers
30 views

Recruiting from a specialised pool of tester

Context: I'm working in a b2b software company. We have 2 specialised products, one is a facility management software, and the other is a document management system. Both softwares are on-prem. I'm ...
honeylemontealessice's user avatar
0 votes
1 answer
268 views

How to show advanced search in a mobile view? And also how to take a care of utilizing the space of a mobile screen?

I am trying to get a solution for the mobile version of a web layout for an advanced search which includes dropdowns, filters, checkbox and toggle buttons. I tried to get it in the responsive format ...
Akanksha Kolungade's user avatar
0 votes
1 answer
203 views

UX Researcher Hiring Challenge Ideas

We are hiring a Senior UX Researcher to join our team and I have been given the task of coming up with a design challenge/task that the candidate will have to do at the third stage. The idea is to ...
BoneStarr's user avatar
  • 243
10 votes
4 answers
2k views

"Best Practices" vs. user research

I have been hearing and seeing "using best practices" as an alternative for not doing research and/or justifying tight deadlines imposed on UX practitioners. This excuse is used especially ...
fury's user avatar
  • 145
0 votes
1 answer
51 views

User Research Estimation

What are the units/factors you take into account when estimating or scoping your user research? Other than the business domain's complexity, remote/in-person research and the difficulty of participant ...
fury's user avatar
  • 145
2 votes
1 answer
101 views

Solutions disguised as problem statements

As UX professionals, especially in enterprise settings, we are excluded from the problem exploration and we are given solutions instead. At that point, we start our process from the middle. Depending ...
fury's user avatar
  • 145
2 votes
2 answers
60 views

Better Product Navigation on POS for visually impaired

My company has designed and developed websites that need to be AA compliant for visually impaired users. However, we have a new project designing a Point of Sale application for a brick and morter ...
Mark Phoenix's user avatar
1 vote
1 answer
121 views

Good design or bad testing?

If you are testing a simple design, should you be concerned if all results come back successful? The tested page has only three CTAs. To rule out the possibility that the participant only clicked on ...
Sam's user avatar
  • 361
0 votes
2 answers
61 views

How to downscale the scope of startup who assumes full product as a MVP

I'm working as a hybrid designer with this company. I do UX/UI/IA/Research etc. Of course, it's too much for one person but they don't need more than one cook at the kitchen while they're setting up ...
Korhan's user avatar
  • 137
0 votes
2 answers
61 views

How to recruit research participants on a volunteer basis?

Startup problems. My company is hoping to build a community of research participants who are willing to lend their time without compensation. I've communicated with them that this approach might not ...
KnightbiA's user avatar
0 votes
0 answers
38 views

The user study methods for mobile and web application testing

A mobile version of the website facilitates ubiquitous access to the service, but it seems to me that there are some differences in user needs between the mobile and desktop versions. I conclude the ...
CodingKingggg's user avatar
1 vote
1 answer
82 views

How do I test the perceived quality of my SAAS product?

I have a question about how to evaluate our B2B product; we want to understand what would be the best way to assess the quality perceived by those who are using the product on a daily basis. The most ...
Sérgio's user avatar
  • 13
0 votes
2 answers
101 views

Research methods for improving onboarding

I am doing research on improving onboarding process of a SaaS product. Can you recommend a methodology and researches for this kind of work? I plan to do data analysis, heatmaps, video sessions ...
Gustavjung's user avatar

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