Questions tagged [usability-study]
a technique used to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system.
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What to do if respondents give "good scores" about the product in CES and SUS?
I created 2 surveys to analyze CES and SUS. My questions were about the software for people who work in call-centers suggesting real estate to potential clients. The software provides information ...
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Usability Heuristics - any other Heuristic studies other than Jakob's 10 Heuristics?
Whenever I look up to usability analysis examples and case studies I see these are done around the 10 Usability Heuristics by Jakob from NN group.
I am reaching out to the community if anybody has any ...
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Users are not figuring out that they can use breadcrumb to navigate to go to the previous page
[
This is the screenshot of the breadcrumb navigation where users face issue,
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Looking for participants for a lo-fi prototype unmoderated usability study [closed]
I'm currently learning and working on a portfolio project, i got a task to do an unmoderated usability study (low fidelity prototype). Would anyone be willing to help me by participating?
The project ...
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Is there a template for Facilitator Task Sheet for a Multi-user Testing Project?
I'm going to be running an in-person Multi-User Testing Project with multiple facilitators.
I have tasks and questions for the facilitators to run through the project but am looking for a template for ...
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Microsoft Teams - Status colours shown on the UI for Away & Be Right Back are same?
I have been using teams for sometime now and I usually check the status of people on their profile photo displayed. My observation is that the two status' 'Away' and 'Be Right Back' are of same color ...
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The user study methods for mobile and web application testing
A mobile version of the website facilitates ubiquitous access to the service, but it seems to me that there are some differences in user needs between the mobile and desktop versions. I conclude the ...
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How could I recruit neurodiverse participants on a user testing platform?
I already test designs for accessibility with users of screen readers, magnifiers and switch navigation. We recruit for this through a platform called Fable, which is specific to testers who use ...
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Outliers in Usability Testing and what to do with those findings?
I'm designing an edTech product and conducted a usability test with 5 students using interactive wireframes. One student, who had been identified during recruitment as having a learning disability, ...
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What are all the usability evaluation methods?
So I was reading several articles about usability evaluation methods and when I discovered that methods like cardsorting or treetesting ARE usability evaluation methods I got super confused. Specially ...
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Is a repetitive, three seconds response time the absolute worst?
My very first IT manager back in the 90s once stated that the absolute worst repetitive response time an application can have is three seconds. His argument was that this is long enough to be a ...
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Scroll v/s tab-based layout within an app - Is there evidence that tabs work better?
So, I am working on a climate change app wherein people can view and compare their carbon footprint. We need to showcase recommended actions to reduce that footprint and then those actions turn into ...
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Using circular shaped brush over rectangular for painting
There is a brush tool inside a semantic segmentation AI tool that I am working on. The brush that is used currently in a rectangular shape. Now while doing UX testing of that tool I realized that ...
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"Are you sure?" Request for confirmation modal usability research
A user is about to delete a crucial object with no undo.
The designer puts an "Are you sure?" modal confirmation.
The user says "Yeah yeah yeah do it"
Immediately the user regrets his/her decision ...
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Usability Test Facilitating and Synthesis - how long does it take you to do? [closed]
We completed 6 usability tests last week. The last test was completed at the end of day on Thursday and the meeting to present findings was scheduled for noon on Monday. I felt like this wasn't enough ...
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How to distinguish Time-bound vs One time events in a timeline
I'm working on a 'Timeline' component, where there are two kind of events that need to be represented:
Time-bound events: An event that has a fixed start and end time
(for example a meeting)
One ...
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Any link to some usability study on dashboard menu?
I am working on designing dashboard screens for a directory of tiny house enthusiasts(the site will also have social features like making friends, following people etc.)
Here's a screen that I ...
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Is this considered Formative or Summative Usability Study?
An A/B test done to introduce two new designs, version A and version B, collects three metrics, number of steps to reach page, System Usability Scale (SUS), and one question which uses Likert Scale.
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Literature on how to design a notification sound?
A part of a thesis, I need to design a couple auditory notifications in a car. Something along the lines of "check tire pressure", which isn't a warning. I have written down some relatively vague ...
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How to do transitions between the tasks in a qualitative user test?
my personal issue with the practice of user testing is I struggle a bit with the transitions between the tasks. Of course, I ask dynamically with base questions as a foundation but when the moment has ...
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Individual In-Depth Interviews vs Co-Designing Workshop
In my current project, we have scheduled a Usability Testing component using the Individual In-Depth Interviews (IDIs) method.
Due to unforeseen circumstances, the project has to be delayed. I'm ...
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How do I treat an 'Incomplete' in a Usability study?
I conducted a usability test where a user is given a set of tasks and we score them based on task completion (completed with ease, completed with minor difficulty, completed with major difficulty, and ...
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How should my design resize according to the screen size?
I am designing a web based application which should be responsive for width 1366 to 1920 px as it will be only used in this environment. I have designed mock-ups in adobe XD in 1366 screen size how ...
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How to document continuous usability testing for monitoring over time?
Current situation
Our product is almost being released to the first group of customers after a successful pilot phase. We are regularly performing usability tests. The results are a snapshot in time ...
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When calculating PSSUQ scores, what happens with NA answers?
PSSUQ (Post Study System Usability Questionnaire) is a post-task measurement tool which is used to assess system's usability. Current, third version has 16 statements. Each statement has a likert ...
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What are the best methods for conducting usability testing with people who are neither experts nor end-users?
My team and I have developed a prototype of an augmented reality mobile application for teaching primary school students human anatomy.
We are going to do a usability testing and evaluation with the ...
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Usability testing old and new design at the same time?
One of our designers has redesigned a page of ours using insights from another piece of research we did months ago.
I want to test old design and new design at the same time to evaluate if the ...
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How to run heuristic evaluation
While running a heuristic evaluation, is there a recommended number of tasks?
I'm struggling with the scoring part. Do I perform all tasks, take notes of the problems and then identify severity based ...
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Setting acceptance threshold for usability evaluation outcome
I am working on a framework to evaluate our products usability against our product design tenets which are nothing else than 10 usability (N&N) heuristics in our own words. The goal is to identify ...
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Task completion rate increased from 53% to 73% but still under the standard average of 78%
A tree testing conducted for a website navigation and the result was 53% then, we redesigned the information architecture and produced a new tree testing with the new navigation. The result improved ...
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Do you need different set of user to test different platform of a product?
I am assigned to do usability test from a new bookstore website in mobile and desktop. Because of the limited resources, I need to be careful in recruiting participants to get the best result.
So I ...
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Usability evaluation methods: which was first?
Nielsen and Molich introduced the heuristic evaluation method in 1990, and it was reviewed by Nielsen until 1995, when he exposed his 10 Heuristics for User Interface Design that currently still are a ...
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Usability research on tree navigation vs search
I'm working on a mobile app that will display specialized, highly structured contents to professionals. The objective of this app is to be a tool helping them in their work. So the key element for ...
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How can I validate website color scheme?
A friend of mine asked me to validate the color scheme of his revamped website. The color was chosen by (non-technical) top management and it doesn't follow a modern color scheme.
Is there any way ...
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Has any research been done on Steve Krug recommendation of using 3 users for a Usability evaluation
In the book, Rocket Surgery Made Easy Steve Krug recommends using 3 users (contra Nielsens 5 users) for a usability evaluation.
Has this ever been researched by anybody.?
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Where can I find studies on UX/UI Design for apps and websites? [closed]
When I google, I only get results about "user research methods" and these kind of things. What I really want is studies/stats about things like the best position for a navigation menu, best types of ...
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Is it a good idea to showing balance in transfer, confirmation and success screen
I just want to understand the experience of showing the balance in any transfer, confirmation and success screen would make sense. If yes / no, what could be the down fall of it and reasons. Please ...
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Looking for study of (bad) effects when implementing user wishes verbatim
Are there any studies showing that a design that replicates users's expressed wishes is worse than one based on conventional UX wisdom?
Like, users saying they want as much information on the screen ...
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Usability Study in Beta Testing Period
When do you think is the perfect time to conduct usability testing on your beta testing period? Is it at the early stage, before they get their hands on the product? Or in the middle of the beta ...
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How to estimate the time needed to read a question?
I have to prepare an online survey. Most of the questions will be along the line of:
Which of the following sentences exists in 'X' book?
A
B
C
D
I would like to limit cheating as much as possible. ...
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Left-handed vs. Right-handed User
How to manage some special interactions like swipe from left to right at bottom of screen or vice versa, as it would be easy for a right-handed person when compared to left-handed person?
For example,...
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Usability of built-in trackpads in laptops
I am wondering if there has been any studies on the usability of trackpads in laptop computers because they have always seem rather awkward to use yet have become standard with laptops. It doesn't ...
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How many participants do you need for unmoderated usability testing?
Our team is preparing to perform unmoderated usability testing on our website and are looking for any insight on the number of participants we need to recruit to obtain a significant sample to ...
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How would a Popup behave on an iPad or Mobile phone?
If I'm using popups or lightboxes for the Desktop version, how would be the behavior when I use it on an iPad or a phone? Also, when I'm interacting with it by using the browser BACK button.
Will ...
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Why most of the steering wheels in cars is placed in the left side? [closed]
I know some countries such as UK has the steering wheels of their cars on the right side. But as we can see, most of the Europian countries uses it at the opposite side. Since I used to drive a car ...
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Do users behave differently to interactive lo-fi wireframes compared to hi-fi mockups in user testing sessions
We're designing a product feature for a mobile app and would like to test it using invision(so it is interactive) on some users before we start working on any hi fidelity design.
In theory this is ...
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Are there any up-to-date works reporting how efficient word prediction and spelling correction systems are in terms of user experience?
I'm looking for both methods for measuring efficiency of such systems, and any empirical studies which I can use as an evidence to convince investors. For example:
25% of Android users use word ...
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Open to Discuss: How would you describe <website / product> in one word?
As UX people know, these type of questions are really good for capturing perceptions of a website / product. So you let your service users to enter their own words or choose one or more from a list.
...
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Whom should we design for? Early Adopters or Late Adopters?
If we categorize the users as "Early Adopters" and "Late Adopters", whom should we design for?
The categorization is not just based on their age, but their capabilities or interest towards adopting ...
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How can I remote test a user using dual monitors to perform a task? [closed]
I need to do a remote usability study where users are using two monitors to do a task. I was curious if others have had to do something similar and if so how did you execute on such a study. ...
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