Questions tagged [usability-study]

a technique used to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system.

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33 views

Scroll v/s tab-based layout within an app - Is there evidence that tabs work better?

So, I am working on a climate change app wherein people can view and compare their carbon footprint. We need to showcase recommended actions to reduce that footprint and then those actions turn into ...
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29 views

Using circular shaped brush over rectangular for painting

There is a brush tool inside a semantic segmentation AI tool that I am working on. The brush that is used currently in a rectangular shape. Now while doing UX testing of that tool I realized that ...
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72 views

“Are you sure?” Request for confirmation modal usability research

A user is about to delete a crucial object with no undo. The designer puts an "Are you sure?" modal confirmation. The user says "Yeah yeah yeah do it" Immediately the user regrets his/her decision ...
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23 views

Usability Test Facilitating and Synthesis - how long does it take you to do? [closed]

We completed 6 usability tests last week. The last test was completed at the end of day on Thursday and the meeting to present findings was scheduled for noon on Monday. I felt like this wasn't enough ...
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3answers
121 views

How to distinguish Time-bound vs One time events in a timeline

I'm working on a 'Timeline' component, where there are two kind of events that need to be represented: Time-bound events: An event that has a fixed start and end time (for example a meeting) One ...
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1answer
44 views

Any link to some usability study on dashboard menu?

I am working on designing dashboard screens for a directory of tiny house enthusiasts(the site will also have social features like making friends, following people etc.) Here's a screen that I ...
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1answer
60 views

Is this considered Formative or Summative Usability Study?

An A/B test done to introduce two new designs, version A and version B, collects three metrics, number of steps to reach page, System Usability Scale (SUS), and one question which uses Likert Scale. ...
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1answer
72 views

Literature on how to design a notification sound?

A part of a thesis, I need to design a couple auditory notifications in a car. Something along the lines of "check tire pressure", which isn't a warning. I have written down some relatively vague ...
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3answers
76 views

How to do transitions between the tasks in a qualitative user test?

my personal issue with the practice of user testing is I struggle a bit with the transitions between the tasks. Of course, I ask dynamically with base questions as a foundation but when the moment has ...
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44 views

Individual In-Depth Interviews vs Co-Designing Workshop

In my current project, we have scheduled a Usability Testing component using the Individual In-Depth Interviews (IDIs) method. Due to unforeseen circumstances, the project has to be delayed. I'm ...
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1answer
48 views

How do I treat an 'Incomplete' in a Usability study?

I conducted a usability test where a user is given a set of tasks and we score them based on task completion (completed with ease, completed with minor difficulty, completed with major difficulty, and ...
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1answer
85 views

How should my design resize according to the screen size?

I am designing a web based application which should be responsive for width 1366 to 1920 px as it will be only used in this environment. I have designed mock-ups in adobe XD in 1366 screen size how ...
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4answers
163 views

How to document continuous usability testing for monitoring over time?

Current situation Our product is almost being released to the first group of customers after a successful pilot phase. We are regularly performing usability tests. The results are a snapshot in time ...
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1answer
79 views

When calculating PSSUQ scores, what happens with NA answers?

PSSUQ (Post Study System Usability Questionnaire) is a post-task measurement tool which is used to assess system's usability. Current, third version has 16 statements. Each statement has a likert ...
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42 views

What are the best methods for conducting usability testing with people who are neither experts nor end-users?

My team and I have developed a prototype of an augmented reality mobile application for teaching primary school students human anatomy. We are going to do a usability testing and evaluation with the ...
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22 views

How long do user research studies tend to take when the participant needs a translator?

My team is running several user research studies on a mostly internal product with both English-speaking and non-English-speaking users. The studies are written in English. One is a quantitative ...
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50 views

Is it recommended to have tab index navigation for complex web application?

I am doing requirement gathering for a complex in house web application. My customer is adamant to have keyboard tab index interaction for the application along with regular mouse interaction. My ...
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4answers
114 views

Usability testing old and new design at the same time?

One of our designers has redesigned a page of ours using insights from another piece of research we did months ago. I want to test old design and new design at the same time to evaluate if the ...
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1answer
69 views

How to run heuristic evaluation

While running a heuristic evaluation, is there a recommended number of tasks? I'm struggling with the scoring part. Do I perform all tasks, take notes of the problems and then identify severity based ...
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82 views

Setting acceptance threshold for usability evaluation outcome

I am working on a framework to evaluate our products usability against our product design tenets which are nothing else than 10 usability (N&N) heuristics in our own words. The goal is to identify ...
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150 views

Task completion rate increased from 53% to 73% but still under the standard average of 78%

A tree testing conducted for a website navigation and the result was 53% then, we redesigned the information architecture and produced a new tree testing with the new navigation. The result improved ...
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180 views

Do you need different set of user to test different platform of a product?

I am assigned to do usability test from a new bookstore website in mobile and desktop. Because of the limited resources, I need to be careful in recruiting participants to get the best result. So I ...
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1answer
48 views

Usability evaluation methods: which was first?

Nielsen and Molich introduced the heuristic evaluation method in 1990, and it was reviewed by Nielsen until 1995, when he exposed his 10 Heuristics for User Interface Design that currently still are a ...
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1answer
188 views

Usability research on tree navigation vs search

I'm working on a mobile app that will display specialized, highly structured contents to professionals. The objective of this app is to be a tool helping them in their work. So the key element for ...
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2answers
562 views

How can I validate website color scheme?

A friend of mine asked me to validate the color scheme of his revamped website. The color was chosen by (non-technical) top management and it doesn't follow a modern color scheme. Is there any way ...
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190 views

Has any research been done on Steve Krug recommendation of using 3 users for a Usability evaluation

In the book, Rocket Surgery Made Easy Steve Krug recommends using 3 users (contra Nielsens 5 users) for a usability evaluation. Has this ever been researched by anybody.?
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649 views

Where can I find studies on UX/UI Design for apps and websites? [closed]

When I google, I only get results about "user research methods" and these kind of things. What I really want is studies/stats about things like the best position for a navigation menu, best types of ...
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79 views

Is it a good idea to showing balance in transfer, confirmation and success screen

I just want to understand the experience of showing the balance in any transfer, confirmation and success screen would make sense. If yes / no, what could be the down fall of it and reasons. Please ...
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146 views

Looking for study of (bad) effects when implementing user wishes verbatim

Are there any studies showing that a design that replicates users's expressed wishes is worse than one based on conventional UX wisdom? Like, users saying they want as much information on the screen ...
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1answer
79 views

Usability Study in Beta Testing Period

When do you think is the perfect time to conduct usability testing on your beta testing period? Is it at the early stage, before they get their hands on the product? Or in the middle of the beta ...
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4answers
141 views

How to estimate the time needed to read a question?

I have to prepare an online survey. Most of the questions will be along the line of: Which of the following sentences exists in 'X' book? A B C D I would like to limit cheating as much as possible. ...
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1answer
1k views

Left-handed vs. Right-handed User

How to manage some special interactions like swipe from left to right at bottom of screen or vice versa, as it would be easy for a right-handed person when compared to left-handed person? For example,...
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2answers
294 views

Usability of built-in trackpads in laptops

I am wondering if there has been any studies on the usability of trackpads in laptop computers because they have always seem rather awkward to use yet have become standard with laptops. It doesn't ...
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1answer
316 views

How many participants do you need for unmoderated usability testing?

Our team is preparing to perform unmoderated usability testing on our website and are looking for any insight on the number of participants we need to recruit to obtain a significant sample to ...
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208 views

How would a Popup behave on an iPad or Mobile phone?

If I'm using popups or lightboxes for the Desktop version, how would be the behavior when I use it on an iPad or a phone? Also, when I'm interacting with it by using the browser BACK button. Will ...
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403 views

Why most of the steering wheels in cars is placed in the left side? [closed]

I know some countries such as UK has the steering wheels of their cars on the right side. But as we can see, most of the Europian countries uses it at the opposite side. Since I used to drive a car ...
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659 views

Do users behave differently to interactive lo-fi wireframes compared to hi-fi mockups in user testing sessions

We're designing a product feature for a mobile app and would like to test it using invision(so it is interactive) on some users before we start working on any hi fidelity design. In theory this is ...
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1answer
35 views

Are there any up-to-date works reporting how efficient word prediction and spelling correction systems are in terms of user experience?

I'm looking for both methods for measuring efficiency of such systems, and any empirical studies which I can use as an evidence to convince investors. For example: 25% of Android users use word ...
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2answers
126 views

Open to Discuss: How would you describe <website / product> in one word?

As UX people know, these type of questions are really good for capturing perceptions of a website / product. So you let your service users to enter their own words or choose one or more from a list. ...
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265 views

Whom should we design for? Early Adopters or Late Adopters?

If we categorize the users as "Early Adopters" and "Late Adopters", whom should we design for? The categorization is not just based on their age, but their capabilities or interest towards adopting ...
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95 views

How can I remote test a user using dual monitors to perform a task? [closed]

I need to do a remote usability study where users are using two monitors to do a task. I was curious if others have had to do something similar and if so how did you execute on such a study. ...
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1answer
190 views

Is it a good user experience to have multiple languages on the same page?

I am working on a new challenge. Is is a global site with multi-language support. My task is to design a support portal that will be in English only. This same support portal may also pull in portions ...
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675 views

Is there any research on the usability of the pull-to-refresh gesture?

While the original thought behind pull-to-refresh was to take advantage of the scroll motion, which a user would use to see if any new messages appeared at the top or bottom of the list, to refresh a ...
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3answers
189 views

How can I show that a menu item in iOS has its own Settings?

When you tap on Menu 1, it will take you to a different screen. However, tapping on the cog icon will take you to another screen to manage its Settings. Initially, instead of the cog icon, it said "...
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68 views

Is it correct to design personas from use cases provided by stakeholder?

I am currently creating personas for a new project. I don't have any user data except for the use cases provided by the stakeholder.I did competitive analysis and identified few interaction issues(...
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118 views

Interfaces designed deliberately to contain high density of content and actions [closed]

There has been a strong trend towards the simplification and shallow IA of modern websites and applications, yet I can't help but wonder if there is also some correction required for certain ...
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1answer
145 views

Are there any formulas or algorithm to evaluate playability of games from user's side?

I'd like to know what the title says. Basically, everything I have found deals with heuristics from developer's side, from device's side and the economical side of gaming development. However, couldn'...
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1answer
83 views

Textbox “x” icon

Nowadays we don't see the "x" icon in text box anymore. A user can use this icon to erase the whole text field. Does the placement of this icon depend on the kind of app? Any particular reason for ...
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3answers
401 views

How should I test my mobile app's user interaction qualitatively? [closed]

How do you conduct qualitative research on mobile apps? Do you use screen capturing tools, metrics, etc? What metric did you find most indicative?
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3answers
1k views

Icon coloring for color blindness

I have scenario where there are 2 icons(Check and Exclamation) with 4 states.The colors of the icons changes on following scenarios State 1 - ! - Grey (Configuration is missing,has content) State 2 -...