Questions tagged [research]

for questions that specifically ask about academic papers or other scientific research

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6
votes
2answers
104 views

How to analyse results for an open ended question?

I asked an open-ended question in a survey about one of our app's features (That is somewhat similar to its search feature) to find out why users would use this instead of search. I've got a large ...
1
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1answer
55 views

How to benchmark others' apps without expensive purchases

In order to improve our airline travel booking app's notification experience, I'm conducting a benchmarking study where I hope to look at the various notifications at different points of the user ...
3
votes
2answers
41 views

How best to conduct user research on existing textual documents?

My team and I are designing an online service that hosts learning material in the form of articles with various sections that take maybe 10 minutes to read. While we can't change the content, we can ...
1
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1answer
43 views

Services for recruiting Japanese research participants

I've been asking everyone in my network, done Google searches, and checked StackExchange but still haven't found good answers. I'm running a research study where I need to recruit 90 participants from ...
0
votes
1answer
42 views

What is a Problem Statement?

Can someone help me clarify what are the Problem Statements and Hypothesis Statements in UX Research? Do you need to provide a single statement per project or multiple? What are the differences from ...
0
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1answer
45 views

Focus group for international non-native English speakers

I'm planning and moderating a series of remote focus groups with people around the world whose native language is not English. Their English speaking abilities will vary. I'm looking for advice ...
6
votes
1answer
145 views

How to measure where your site/app ranks in Anderson's UX pyramid?

How could one measure how your website or app scores on Anderson's UX pyramid? My goal would be to get a clear view of the current status per site/app upon how well are we doing and what could be ...
4
votes
5answers
287 views

How to conduct a design / UX workshop with an in-house team?

I'm looking for ideas for conducting a quick, valuable design workshop (max a few hours). Only people who are involved in building the related digital product will participate (including me, also part ...
0
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2answers
163 views

Age group for UX related research

I have a survey which is related to UX and I want to get user demography data from the survey. But I have not much idea about what are the age groups need to consider. In different places, it shows ...
1
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1answer
57 views

UX research after functional requirements

I'm working as a UX Specialist and need to plan/build the processes involving UX. Perhaps any tips on the following: If functional requirements are already determined and project costs are estimated ...
0
votes
1answer
33 views

Are there any benefits to a forum/Q&A website to find out feedback and features of a website?

I am in the process of designing and developing a website for my local community. I am using tools such as surveys and interviews, but wondered if there is a technique that would involve users posting ...
7
votes
2answers
132 views

Are there alternative methods to reducing screen addiction that have been successful?

I was reading an article about the ways that children are getting around Apple's Screen Time to continue feeding their screen addiction habits. It seems to indicate that trying to make apps engaging/...
3
votes
5answers
106 views

How can I phrase questions to user tests to not give away the solution?

For a site project I'm designing, I want to make sure people know where to find what they need so names of main sections must be clear. I want to test with a couple users, as many as I can perhaps. ...
3
votes
1answer
82 views

Do you know any research regarding so-called “scroll arrow” used for vertical scrolling?

Currently, I started to be concerned about the "scroll arrow" within the interface. The scroll arrow indicates that the first visible section it's not all and it's more content to scroll. I ...
1
vote
4answers
262 views

How can I conduct user research on a product that already exists?

I am working on a school project as my team's UX researcher. Our product has already been designed, prototyped, and launched, without having conducted any research. The team wants me to create ...
0
votes
2answers
82 views

What research methods do you use when the budget is very small?

What research methods do you use when the budget is very small? Do you rely solely on online surveys due to the budget constraints or is there a better way?
2
votes
1answer
120 views

What are some authentic resources to find research papers on Healthcare UX?

I'm working on the digital ecosystem of Healthcare applications. Because of Covid-19 we are unable to reach out to actual users for primary research. So, it would be really helpful if someone can ...
1
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0answers
29 views

Should there be more square and round shaped buttons than there are at the moment in the main part of webpages and apps?

References regarding optimal and minimum contact area or touch target size on mobile devices (also similar question previously on UXSE here) suggest that the contact area should fit the rough size and ...
2
votes
1answer
149 views

Value of the “Last Updated” field on a web page

These days many sites or pages on social media only have a very limited shelf life, in contrast to the standard corporate or organisation website that contains information that have a degree of ...
2
votes
1answer
35 views

What to do after getting insights from a How Might We session?

I have just finished a How Might We session with a few participants. We worked around a cross-sell idea for an online store. There are a bunch of post-its with some ideas from each participant and, ...
1
vote
2answers
56 views

How to decide which research method to be used?

Quick summary: I'm working on a product that provides accommodation booking (hotels, apartments, houses etc). The team wants to implement a comparison module to the property details page which offers ...
2
votes
1answer
46 views

Is there any research on where (on the physical screen) people prefer to read content

For example, on a page full with content, where at the bottom near the fold there is some content. Where do users tend to scroll to to read this content? Will they read it where it is, at the bottom ...
3
votes
3answers
105 views

When do you choose quantitative research over qualitative research?

I want to know some of the discerning factors of a product that makes you choose quantitative over qualitative research and vise versa at any given time during a project.? Please elaborate when and ...
4
votes
4answers
175 views

Treating foldable devices like a multi-screen user environment? Any research or finding to support the hypothesis?

Even though I don't really understand the need for foldable devices, it hasn't stopped phone companies from pushing the boundaries when it comes to the definition of a 'display surface' and what it ...
1
vote
1answer
45 views

Aggregating Vs week in graphs in order evaluate volume

Which of the following is easier to understand the volume? I'm looking for a congitive research which supports my assumptions that aggregation. Update - Assume we are talking on the number of hours ...
-1
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1answer
60 views

Appropriate research method to understand the target audience

I need to make a mobile app where the client described the problem, why they need the app, the idea about it, but nothing more. I already understand what kind of features it should contain to solve ...
1
vote
1answer
78 views

What are some tehniques to understand your client needs

So a client approached me with an original concept that he wants to convert into wireframes. We had an introductory meeting and I left confused. Now we scheduled a work meeting next week but I ...
0
votes
2answers
111 views

Best UX when you have several bots?

My question is about the UX for chatbots when there are multiple bots within a website or digital ecosystem. This must be an increasing problem these days in very large companies for example, when you ...
0
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1answer
101 views

UX process for various products in different development phases

There are a lot of phases to go through in UX and UI design process. In research phase, there are various research methods available and many steps to take to achieve a meaningful result. I would ...
3
votes
3answers
411 views

Fake call-to-action buttons for research

At our company, we carry out 2-week sprints. The product roadmap is set for one quarter in advance. So, when a new feature is later identified as important, we wouldn't have time for it right away. ...
1
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1answer
77 views

How much incentives is too much?

While planing the research for a conference paper, a question remains present to us. The study involves three simple steps: (1) initial participatory interview; (2) participants interaction with a ...
2
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1answer
91 views

Content Gating - Paywall Experience

Is anyone able to provide examples of companies that pay gate content on their website? Possible case studies you've used when implementing something along these lines? The only sources we've looked ...
0
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3answers
1k views

Progress tracking/Stepper UI/UX research

I'm currently working on an application where users complete a flow of tasks, divided over multiple pages. For this application, I'm considering using a progress tracking/stepper UI element. However, ...
2
votes
1answer
45 views

Looking for researches or case studies on How to move users from engaging / visiting social media to website

Are there any resources, articles, research documents or case studies explains how companies or apps succeed to move users from social media to their website? On other words: create motivation and ...
3
votes
2answers
70 views

Confidence intervals, Confidence levels and probability of simple tests

It seems to be a simple problem, but i cant figure it out Lets say, I would like to know if there is some point to implement new feature. If we have to focus on the feature or not. Lets assume there ...
1
vote
2answers
165 views

Has anybody done a qualitative analysis of support tickets?

I am at a company with a low UX maturity and have little access to actual user data (no interviews, feedback filtered through business analysts, no user tests). What we do have however is a large ...
1
vote
2answers
259 views

Mobile website user behaviour - drop off

I'm trying to understand why users don't purchase products on mobile websites, but rather surf on the mobile web then drop off and only purchase on a desktop website. I know that I need to speak to ...
0
votes
2answers
87 views

Measure the “quality” of a description

I have interviewed 36 people, divided in three groups of 12 people. For one group I asked to describe a song they just heard. The second group had to describe a song by observing only a graphical ...
1
vote
1answer
68 views

Display 52 kinds of periodic research without a boring design [closed]

We have about 52 different kinds of researches getting released every so often, some daily, some weekly, some monthly, etc. Our current view is like So as you can tell, it looks boring. Each link ...
6
votes
2answers
280 views

Icons for mathematical concepts

With the advent of mobile devices and small screens, symbols are very commonly used for abstract concepts. As I type this, the MathOverflow editor has symbols for bold font, links, code, lists etc. We ...
5
votes
2answers
116 views

Are real objects more intuitive than plain UI elements in VR?

I´m analysing various VR apps and I found Tvori, and I love how it handles the different actions that can be done, because instead of using interface elements such as icons or buttons, it uses real ...
4
votes
1answer
99 views

Cultural differences in QR code usage between eastern and western countries

Even though I have only had limited travel experiences in Asian countries like China, Taiwan, Japan and Korea, it is evident that there are plenty of cases where QR code is much more pervasive in ...
1
vote
3answers
149 views

How can I survey the customers of my clients?

We're a SaaS company providing web and mobile apps for our clients. Their customers use our product, but they don't know we exist as a company. Now that I'm on board as a designer; I would like their ...
5
votes
6answers
311 views

If marking menus are more efficient than linear menus, why haven't they been adopted?

In User learning and performance with marking menus by Kurtenbach and Buxton (1994), the paper demonstrates that marking menus are more efficient than linear menus. And to me they look just as ...
3
votes
3answers
266 views

What are some advanced techniques of UX Competitor Analysis?

What are some advanced techniques of UX Competitor Analysis and what is the number of competitors that must be analyzed to have relevant results and get enough data to create a solid product? Also, ...
0
votes
2answers
123 views

Could someone recommend me methodologies to be a better UX designer? [closed]

I've been working as a UX designer for a couple of years. I've been improving my skills doing courses in websites like IDF (Interaction design foundation).Also , daily I research about better ...
0
votes
1answer
182 views

Asking for demographic and screening question at the end of the survey - benefits outweigh risks?

I recently completed a survey in which the demographic questions were asked at the end instead of the beginning. I assume that this is because there are no specific screening questions for the purpose ...
2
votes
3answers
159 views

Where can a ux designer find data for a user persona or an empathy map when working on a fictional project for their portfolio?

When working on a fictional personal project that will only serve as a portfolio piece (i.e. briefbox projects), how can I find the appropriate data to create user personas? I want to emphasize my ...
2
votes
2answers
140 views

Distorting data on progress bars?

I am currently doing some research on how data is sometimes distorted during visualization on progress bars (showing 70% instead of 50% etc). The research is focused on expanding the thesis of Chris ...
-2
votes
2answers
106 views

Redesigning h1 headings [closed]

I've been given the task of redesigning the h1 headings on a travel website and have no idea where to start with obtaining some kind of secondary or primary research to get some useful data to drive ...

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