I am in the process of starting to facilitate design thinking workshop sessions and from past experience I feel fairly comfortable with each step except for the user testing phase. I realize this phase would largely be dictated by the preceding phases (eg. empathy/research/define/ideate/prototype) but I'm struggling with the basic rules of engagement and logistics around the testing phase in Design thinking. For example:
- Say we talk to users during the empathy phase in the morning, do we have them come back later in the day to test our prototypes? Maybe next day if its a 2 day session? That's a lot of organizing/logistical effort.
- If we're testing a prototype, are we taking an MVP approach. Are we focusing on only a few key tasks? Testing the entire experience? This one in particular has me thinking about time constraints and getting as many users to test our prototype in a potentially short amount of time
I would love to hear how people have handled and approached Design thinking in general but specifically would love to hear about people's approach to the testing phase