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Questions tagged [evaluation]

The tag has no usage guidance.

2
votes
1answer
103 views

Task completion rate increased from 53% to 73% but still under the standard average of 78%

A tree testing conducted for a website navigation and the result was 53% then, we redesigned the information architecture and produced a new tree testing with the new navigation. The result improved ...
1
vote
1answer
33 views

A method for consistency comparison of multiple products

Are there any good methods / tools / templates for evaluating the consistency of multiple websites from one product family in terms of UI components, patterns, button placements, labelling, date ...
1
vote
1answer
28 views

SUS evaluation on the same system but different sections and participants

Would it be okay to use 2 SUS scores to come up with a single score in the case I explain below: I conducted a user testing for a banking mobile app, the app under investigation has lots of tasks ...
0
votes
2answers
111 views

User testing, novice outperforms experts

Happy new year to all! Recently we are working on the findability of content elements by running tree testing. At the results, we encountered that novice users are better at finding correct options ...
1
vote
0answers
55 views

Which ergonomic criteria would justify the behavior of redirecting the user to a 404 redirect page?

Assuming UX experts are familiar with the Bastien & Scarpin Ergonomics Criteria, How would you classify the behavior of user clicking in a link and being redirect to a 404 page? I'm struggling to ...
1
vote
4answers
206 views

How to clearly distinguish a login page from a register page?

I recently conducted a series of user experience evaluation sessions for a prototype application that had been developed with the goal of capturing user experience bottlenecks and other issues. Each ...
0
votes
1answer
56 views

Have to quantify ux? [duplicate]

I was assigned by the lecturer to conduct a user experience evaluation on an existing website. Then in the question, he asked us how you quantify user experience and heuristic that you will be using ...
0
votes
0answers
240 views

📱 Mobile-specific heuristics to use in a heuristic evaluation?

I'm about to perform a heuristic evaluation of a mobile application for U.S. state and federal government. My plan is to use Jacob Neilson's 10 usability heuristics as the foundation but I'd like to ...
4
votes
2answers
121 views

How to evaluate a console application?

I have to perform an end-user evaluation on a console application. the application is a sort of a software library, i.e., a series of commands that a programmer can use to perform some specific tasks ...
3
votes
3answers
115 views

Validate user experience for expert users

I am a computer scientist, and I have contributed in building a strongly technical solution (cloud-based, scalable) for the computation of large data volumes in short time. Such platform offers ...
4
votes
2answers
112 views

What are the best methods to test/validate a set of user interface design guidelines for a concept product that does not exist yet?

As part of my PhD, I designed a set of user interface design guidelines for an in-vehicle device. This device does not exist at the moment. What would be the best methods to test/validate these ...
2
votes
3answers
463 views

How to setup the Usability Test and how to evaluate the results?

I am new to UX and trying to learn all the methodologies. I am now learning and understand how setup the Usability Tests and how to hen evaluate the results. Can you please share some of your real ...
22
votes
8answers
724 views

Getting a dev team to understand the importance of small details

As we know, in UX design it is important to care about pixel level details in addition to the big picture. Meaning that all UI elements are perfectly aligned, correct colour, etc. However, from time ...
1
vote
2answers
82 views

Sharing UX findings with the development team [closed]

We have a small dev team where I am the sole UX designer. So as everyone knows, we can identify UX design issues with various method, e.g., via heuristic evaluation and usability testing. Furthermore, ...
1
vote
7answers
201 views

Should I ask the user to complete the task as fast as she can in user test?

I need to evaluate insurance auto quote process which has 3-4 pages of forms to fill. I have designed a prototype with two variations and want to test which of them is easier to use. So I plan to ...
1
vote
1answer
51 views

A concrete approach to user evaluation

I am conducting a research in which I plan to rely on user-centered design methodology. If my understanding of this methodology is correct, it is important to have many iterations in the end of which ...
5
votes
2answers
956 views

When evaluating prototypes, how can I ensure the user evaluates specific aspects instead of the product/design as a whole?

I've heard about this issue from different people and written sources. When building prototypes one would like evaluation from users. One type of evaluation is, for each functionality, whether it is ...
2
votes
2answers
215 views

Lab-Based vs. Field-based study for mobile (location-based) application

Hopefully I've found the right corner of StackExchange... Coming to my point, a few information are needed. The following paragraph is nothing more than an introduction, but might be important for my ...
10
votes
5answers
419 views

Is conducting a UX review while drunk a good idea?

http://theuserisdrunk.com/ A system should be easy to use. My question: will a drunk user be more error prone and likely to expose the flaws in a website more easily?
2
votes
2answers
439 views

Reference for words that can be used to describe how users 'feel' or 'experience' when it comes to qualitative user experience evaluation?

I remember reading about some study for the Microsoft Ribbon design (this could be wrong) where a list of words were provided to the user to describe what they feel or experience either when they see ...
0
votes
1answer
49 views

Is it appropriate to discussed the proposed usability method in literature review or in methodology chapter?

I need some clarification on where to put the proposed usability evaluation method in my thesis. Is it appropriate to discuss it in literature review chapter or in research methodology chapter of my ...
1
vote
2answers
377 views

Involving end users with UAT for software development

I just had a project manager and developers request we use end-users for User Acceptance Testing. They want end-users to try and break the software prior to launch. This really caught me off guard. ...
1
vote
1answer
66 views

How to evaluate the impact or satisfaction of users for user-driven design decisions?

One of the progression of user-centric design methodologies is to engage the end-users in design decisions rather than just using them as a feedback mechanism. This is supported by many common tools (...