Questions tagged [methodology]

Different formal and systematic approaches to improving UX and assessing its quality.

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148 views

How to prioritize content and functionality [closed]

During a brainstorm activity it's sometimes easy to come up with a lot of ideas and solutions to various user problems. How do you prioritize the ideas to focus your resources and avoid scope creep?
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16answers
9k views

Should personal data be asked at the beginning or end of an online survey

Given a 10-step online survey (mostly yes/no radio buttons), where is it best to ask for the users' personal data e.g. name, age, contact details? My intuition says putting it at the end will yield ...
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5answers
2k views

What other UX processes exist other than user centered design?

What other well known processes or approaches for creating an user experience (such as an app or website) exist except the user centered design approach and what are their strengths and weaknesses?
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4answers
1k views

Exact difference between User Centered Design and Consumer Centered Design?

Would like to know what differentiates consumer centered design from other design approaches eg. user centered design. What are the additional key elements that need to be addressed. Would be ...
12
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4answers
2k views

Is user centered design only about hygiene factors?

There is one thing that bothers me about UX-design. One of the shortcomings of a user centered design approach, is that it only focuses on existing needs and not on new revolutionary ideas. For ...
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3answers
2k views

What is the usual way to specify a GUI?

What is the typical or most effective way to specify the design decisions and interaction patterns of a specific application's GUI? I began to realize I do not really know what the parts of a precise ...
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3answers
8k views

What is the difference between site objectives and business requirements?

A lot of generic ux processes usually start with defining a sites goal and objectives such as "reduce customer calls by 5%" or attract new customers by 10%" etc. Then it is recommended that you ...
9
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4answers
4k views

How to document user interviews

What are the best practices to document interviews with users - do you just document the conclusions and take aways or do you do a full transcript or both?
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2answers
243 views

What existing materials does a UI designer need for a web design project

I hired a web UI designer for a project. I have professionally-done page wireframes with basic mark-ups ready, and I have clear documentation about the contents and functionalities of every component ...
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3answers
1k views

Wireframes first or after rough visual design sketches?

This is how I usually work: After completed business and user requirements gathering I have a brainstorming session together with the project group to come up with big, high-level ideas about the ...
4
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2answers
1k views

How to group users into personas

I'm freaking out! I've read more articles about personas than I can remember but there is one thing I can't seem to understand. And that is how do you group users into personas? What methods and ...
4
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1answer
1k views

Counting Clicks vs. Path Deviations

We're developing some metrics for upcoming usability testing. Our previous practice has been to count the number of clicks required to complete a task. This works relatively well but users that enjoy ...
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1answer
371 views

Retroactive UX research

When doing UX research, this usually means laying the foundations for future building. Usability testing is a way of finding errors in prototype or fully working products. But what are the questions I ...
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4answers
573 views

How to set up an observation room

I'm going to do user testing (usability testing, like Steve Krug does). I want : my co-workers to listen/watch the test live, while I'm doing it, in a seperate room. to record the screen and users' ...
10
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1answer
4k views

Are there any project methodologies for UI Design?

For my graduation assignment I'm going to design a completely new UI for my company's software. One of the requirements my university imposes is that the entire process be based on a project ...
5
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3answers
2k views

What is a good method/formula for estimating how much time a usability test will require?

I was setting up a usability test at my office where we have never done much formal usability testing. One of management's first questions was, "How long will this take?" I didn't have a good answer ...
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1answer
172 views

UX and UI copy / knockoffs - looking for stories [closed]

I'm researching the concept of copying experiences and design for a lecture I'm about to give. Why are we copying, what are the right and wrong considerations we take, and how does it effect the user ...
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4answers
7k views

What is the difference between “Task Analysis” and “User Journey”?

I been recently reading about User Journey - as a Methodology to capture how user would use a website or interface - a journey as such broadly. But is it synonymous to "Task Analysis" - because both ...
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2answers
1k views

What is a simple way to explain the disciplines and benefits of UX to a client?

What is the clearest way to explain to a client the disciplines and benefits of User Experience Design? What I've got so far... This is the clearest definition of the disciplines I've seen, but it ...
4
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4answers
375 views

Methodology to determine ideal feature mix?

Aiming for a New Target: The Perfectly Featured Product presents an argument against featuritis (and provides some explanations as to how those situations arise). The author (John Devanney) suggests ...
2
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2answers
105 views

Quantifying downloaded audio: minutes?

I have this app I am making that seeks to quantify a user's book reading patterns based on what the users input themselves. it records how many pages they read (for physical books) or CDs listened to ...
5
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2answers
723 views

UXD Methodology - Best practices for identifying a Global Navigation Toolbar implementation

I am part of a large webapp project, but a small UX team (we just went from 1 to 2, a few weeks ago). We were brought in terribly late in the process, to the point where there was literally no chance ...
12
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6answers
975 views

How did multi-touch interfaces become natural when it should have been unnatural?

After stumbling on a webpage that rants about the fallacy of "picture under glass", I began to wonder what was it that made multi-touch interfaces seemingly become so natural to all of us today? We ...
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6answers
2k views

What does it mean to 'humanise' interfaces?

When people say 'humanise' an interface, what exactly do they mean? Or is there a more formal word to this idea. The word 'humanise' sounds vague to me. It could mean several ideas if not taken ...
4
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3answers
469 views

Relationship between anthropomorphism and NUI?

Is there any relevancy or relationship between anthropomorphism and natural user interfaces, in particular with multi-touch surface interfaces? Since the idea of anthropomorphism gives a connotation ...
27
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3answers
2k views

Defining “Instantaneous” as part of usability acceptance criteria

The Setup I have run into this problem time and time again. An interface is performing slow and QA and/or Engineering come back and ask, "can you please define the acceptance criteria for how fast ...
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1answer
352 views

What is your design Methodology?

I was asked this question once and the only honest answer I could think of was "It depends" since the process would depend on the needs of the project and what the end goal is .However do you have a ...
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2answers
1k views

How do you test phrasing of labels, links, and descriptive text?

At my workplace, an academic library, we often have extended conflicts over exactly how to phrase labels, links, and descriptive text. For example, one link on our home page goes to a list of topics, ...
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4answers
773 views

How to convince stakeholders to invest in proper UX?

I'm working on a web app with a team of 5, including me. One database administrator, one project manager, two programmers and me the front-end designer. This project is an internal reporting system. ...
10
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8answers
3k views

How to measure self reported computer proficiency? Ideally with one item

For a usability test, I'd like to have a simple measure for computer proficiency, to be able to see, whether it has an impact on successfully handling the tasks. How can we best measure that? A ...
5
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2answers
577 views

How to validate large-scale IA without skewing data? Crowd-sourced techniques?

I am pitching for a job that requires validation of the information architecture of a very large health and social care website of around 6500 pages. Here is my approach: Analyse existing research: ...
3
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2answers
711 views

Methodology difference between UX and Usability

What methodologies do user experience professionals adopt that differentiate them from usability professionals.
5
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4answers
3k views

what question should be asked to make a persona

I am currently designing an interview plan in order to make a persona for our products(an ERP software, already online). So here is the outline of the questions that i want to asked: know your user (...
5
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1answer
473 views

Requirement gathering in absence of user involvement?

In typical UCD we begin requirements with methods that enable us to capture the wants and needs and get a fair idea about the user's mental model. Which helps us in developing the requirements for the ...
2
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1answer
168 views

Is there any testing methodology similar to A/B testing, but without a specific goal?

Please forgive me; this may be somewhat long-winded. I work in an academic library. I'd like to study how well assorted features of our site are serving our users' needs; for example, labeling of UI ...
3
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1answer
264 views

User usability analysis [closed]

i am unable to find the answers to the following questions.Please help me resolve (a) Name quantitative and qualitative techniques for analysing the usability of a software product. (b) Compare the ...
3
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5answers
2k views

Explaining small sample size---influencing stakeholders

I am new to the user experience world. Based on some references I've read and threads here, it's Ok to determine statistical significance and compare means for a small sample size of 11 (7 users in ...
4
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1answer
1k views

methods for evaluating a complex information architecture

I have been asked to evaluate a clients proposed IA based. The IA is only in excel and we have no wireframes or mockups to test. The most obvious method would be a card sort but due to the sheer ...
4
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2answers
338 views

What tools/methods do you use to get from a project kickoff to wireframes?

I'm a one man IA/IxD/UX team for a small applications development company and I also end up writing the requirements for projects. I was wondering what tools, methods and questions are used to get ...
2
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1answer
125 views

Design for users - Preliminary tests / methods?

Usability seems to be placed, after the application is developed. What methods should we look at, when we want to build a user centred application, before we actually create a version for users ...
2
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1answer
285 views

Data visualization for small web projects

What's an example of good data visualization for a small web projects? I don't want to overwhelm the client. I must track progress, and keep stakeholders engaged. What I've got so far PERCENT OF ...
2
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3answers
988 views

Relationship between Front-End Dev and Interaction Design [closed]

[I am not changing the original question as there are valuable answers here. but the research I was conducting is now finished and results are published here and http://hci.me.uk/jqueryperformance/ ...
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5answers
1k views

So are there “standards” for UX?

I'm establishing a new UX unit in our organization, and whenever I try to introduce something, I get asked about "standards". You know, questions like "So do you have any standards that you based this ...
6
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5answers
564 views

How do you know when an interface is complete?

Meaning that a usability test measures if an interface meets the goals it sets, but only test what is present. How do I know when an interface is complete? Meaning a test, or measure of completeness, ...
13
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5answers
2k views

What systematic methods there are for designing user interfaces?

I'm writing my Masters thesis about one method for designing user interfaces (GUIDe+GDD from Sari Laakso) and I would like to know what other systematic methods there are for UI design/interaction ...
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12answers
20k views

Big list of UX techniques

Can anyone point to a big list of UX techniques? I'd like to build a matrix of those I use, those I don't, along with relative cost estimates.
14
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9answers
184 views

How do you ensure that you've covered the whole site in your work?

I'm a relatively recent practitioner, and although my work's quality is pretty good, I still have one big back-draw (in my opinion): I always miss something or two when making or fixing a web site. ...
16
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5answers
299 views

Including users with disabilities in user centered design

Many of the methodologies used in the early phases of user centered design, such as card sorting and paper prototyping, are not accessible to people with disabilities. Anybody have any advice on ...
15
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12answers
639 views

When is automated remote usability testing useful?

There seem to be a fair few services these days offering automated remote usability testing, so I'm assuming there are a fair few people using those services, which implies that they ARE useful - ...
18
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14answers
472 views

Is user testing a luxury or a necessity?

I understand that you should be thinking of your users all the time but given the current climate where every pound counts, is user testing just for the richer companies? Should you discount your ...