Questions tagged [discovery]
the process by which a user learns what a program can do through affordances in the UX.
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What to do if respondents give "good scores" about the product in CES and SUS?
I created 2 surveys to analyze CES and SUS. My questions were about the software for people who work in call-centers suggesting real estate to potential clients. The software provides information ...
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How to quickly benchmark for a beginner
As part of my studies, I need to conduct a case study of an iOS app in a 4-day sprint, and I'm currently working on the benchmarking stage. I'm new to this and trying to gather as much information as ...
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Personas for Users who want to quit an unwanted habit
I'm working on an app that is designed to help people with unwanted habits to addictions. I'm trying to determine how many personas would be appropriate for this app. I don't believe it warrants a ...
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Are tips of the day, like in 90s Microsoft products, on application start an effective and non-deleterious way of improving discoverability?
I remember from using 90s and I think also 2000s versions of software, mostly from Microsoft that there would often be a window (like the screenshotted one, although with non-joke advice), that would ...
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Best way to discover creating events in calendar application
I have a mobile calendar app
First I want to say that my app is not a normal calendar app, because users may sometimes need to add a lot of events at once, not like google calendar where people ...
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Does Usability Tests and Product Experience Maps go Under Discovery or Define Stage?
I'm creating education materials for my company on UX to help better educate the team and secure more funding for UX at the company. But as I was reading how we define stages of UX I came across what ...
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How to decide which research method to be used?
Quick summary: I'm working on a product that provides accommodation booking (hotels, apartments, houses etc). The team wants to implement a comparison module to the property details page which offers ...
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How to conduct product discovery process in the B2B
There are some reasons why the discovery process for B2B (mid and enterprise) seems to me much more complicated compared to B2C:
Multiple feedbacks: multiple personas can use the same product
Low ...
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Features of a complex interface: learnability or discoverability?
I am currently working on a new version of a Saas which clients can use to manage all of the content on their screens, which is going to be quite extended and complex.
To make sure it will be easy ...
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How to best group interview subjects into “roles” for persona creation?
I’m a designer at a health tech start-up, and I’m currently working on a project to design a Telehealth platform to educate pre-op orthopedic patients, so that they don’t have to attend the requisite ...
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Affordability for clicking
I'm making a screen for a charging station for a IOT device.
The screen displays charging status, and that will be a functionality initially.
Moving forward it will have more functionalities such as ...
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iOS Swipe to edit difficult to discover
A while back, we worked with a Ux/Graphics designer that was enamored with the (then) emerging "swipe to edit" trend for iOS apps. We ended up with something that looks like this on a swipe:
(...
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Order of conducting "comparative analysis" and "competitive analysis"
In general, what would be the order of developing a product? Is there any suggestion that we do the competitive analysis first or comparative first? or at the same time if needed? And what are the ...
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How to differentiate two types of map pins
I'm working on a requirement where within a map I need to differentiate between two pins.
1 - Normal fuel station
2 - Partnered fuel station
I need to show these two on the map with differentiation ...
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Is UX research, in a very specialist B2B space with no existing users, possible?
My colleague is working on a project with a client who wants to build a B2B digital product for a very specialist function/sector.
The subject matter is exceptionally specialist/revolutionary so ...
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Generative research - methods for finding areas of improvement in an existing app
I'm frankly surprised by the lack of questions on here about generative research. This is the tenth question ever posted here about it.
Regardless, I'm finding myself at an impasse in approaching ...
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Visited links: expectations and accessibility
Back in the day, a vivid blue and a royal violet distinguished available and visited links on the majority of websites. Even simple pages often took many seconds to load, and the assumption was that ...
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What's the recommended way to help user discover new actions in Android application
What are best ways to help the user discover new actions introduced in an application updated version?
I've two cases:
- One new action accessible from a clickable image from main app screen
- One ...
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Is it bad practice to hide content expecting some user interaction to show it?
I have seen in several places the practice of hiding certain elements such as Post Titles which can only be seen when the user interacts with the Post container.
Take this website as an example. ...
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Why do apps not emphasise on 'Login' buttons like they do for 'Sign up' buttons?
There are few obvious reasons for a prominent sign up buttons like,
We need more signups
We need the visitors to locate the sign up button quickly
Most of the apps, dont sign out users after they ...
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Is hiding the search box at the top of a list on iOS good UX?
I'm working on an app with a list we want users to be able to search. I'm tempted to add the 'standard' search box out of sight above the list for iOS (like Mail and other stock apps etc).
However, ...
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How to show a screen can be scrolled down? [duplicate]
Back in the old days scroll bars were used to show if and how much a page can be scrolled down. I'm working on a smartphone app and the settings screen takes up more than one screen and needs to be ...
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what are the differences between Scenario and user stories?
I am confused over scenario and user story! are they same? or they completely different from each other?
Thanks & Regards-
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When to hide, disable or gray out a button that shouldn't be clicked on until a field is filled?
I've heard two conflicting principles for UI design.
disable or hide functions that are not applicable to the current state of the program (maybe this is more for large forms such as in surveys)
...
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What’s a good way to showcase “app discovery” on a platform?
A big part of our USP is to take the structure data on recipes and allow additional functionalities on top of it.
Here’s an example:
Clicking on the Print & Other Apps exposes “apps” like unit ...
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Where to add an optional 'Title' or 'Subject' input?
I have a website, that users send messages to the staff (similar to support tickets). I want the users to be able to add a title or subject to the message.
Most of the users (90%), will not use it. ...
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Is there a concept for "yet to be discovered" affordances?
We're building an app that has an element that performs some specific set of actions. The element itself is new, and tests are very conclusive: for the target the app is directed to, the affordance is ...
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Recommended research articles or best practices for UI techniques for encouraging users to explore more functions of a complex application?
I can highly recommend the recent article by Cockburn et al. "Supporting Novice to Expert Transitions in User Interfaces" (ACM Computing Surveys, Vol. 47, No. 2, Article 31, Publication date: November ...
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Should bulk-editing functions be hidden until a table row is selected, or is there a better solution?
As an example, MailChimp displays subscriber lists in a table/data grid. Notice that while the user can select one or more rows using the check box at the left of each row, he doesn’t know what ...
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Ecommerce: Improve product discoverability
I am designing a web page for an ecommerce company. The company sells product X which comes in various flavours. e.g x in apricot flavour, x in peach flavour.
There is a dedicated page where one can ...
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Can't find or don't need
It is very often that we find ourselves analyzing metrics and coming to the same cross-roads, do we remove this feature because it's not needed or do we change the way it's presented because it's not ...
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When to use explicit CTA vs. allowing for Discovery?
I have a basic Commerce Layout (sketch layout below). I want to integrate an option where the user can specify a budget limit for Quantity, Cost or both.
Question: Would I need to spell out the ...
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Invite users to inline edit not only on hover?
It's very common to indicate to the user that they can "edit in place" by changing the style of the editable content when hovered over (e.g. adding a yellow background, "click to edit" tooltip, pencil ...
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How to launch an additional info popup from a set of cells in a grid
I have a grid with a large amount of rows and columns. Columns are logically grouped together in sets of 5 all related to one data item (the letters in the below example).
Header | Property 1 (A) | .....
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Who are we designing for? The majority of our users or the users who bring in the majority of our revenue?
Just had one of my attitudes challenged:
My attitude: We should be designing for our users. Yes, we need to have a good understanding of what else is going on in the market, understand what the ...
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Discoverable control vs labeling controls
I have a site that I'm designing that will use a collapsible property grid on the right of the screen to display additional information about certain items a user selects. It is not always visible, ...
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Discoverability of complex interactions
We create 3D design systems for engineers (think AutoCAD, SolidWorks, 3D Studio Max, Blender, etc.) and often have a set of complex interactions that can be completed in the graphical area of the ...
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How do people know to "double tap to like" in Instagram? What did Instagram do to make users aware of that feature?
I was wondering about How people know to Double Tap To Like in Instagram?
I'd like to know what Instagram did to make that UX decision.
I have even asked people who use Instagram "how did you know?"
...
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Best way to handle code wrapping on a narrow viewport [duplicate]
Note that this is not a duplicate of this question.
I reviewed it before asking the question and the accepted answer is stated as unacceptable in the "Solutions that won't work" section below.
My ...
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UX for encouraging naming of an auto-saved item
I’m working on a web application where users can generate results after answers questions in a workflow. Over time, they will use this workflow to generate additional, different results. Our goals ...
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How to display carousel page count
I'm in the process of designing an introduction/tutorial for our iOS/Android application. It will consist of 4-5 pages and be ordered in a carousel control. It will look somewhat similar to that of ...
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Alternatives to Menu + Toolbar or Ribbon
The main application I'm working on has a very traditional (and boring) old school menu and toolbar, the toolbar indeed just a row of 16 small icons.
It has worked for us well over the years, but ...
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What is the best way to disclose hotkeys to my users?
I am developing an intranet web application and have added in a couple of hotkeys such as "expand all". I have made sure to not use any of the same hotkeys as the browsers are already using. I found ...
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Monitoring websites on the Web
I have witnessed that less people are using RSS technology for monitoring a multitude of websites. Rather, more people seem to be using social media products such as Twitter, which equally share links ...
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Suitable control to specify a filter parameter with a main category and its subcategories
I'm designing a list view to show workflows. The worklflows can be divided into two main categories, workflows that are ongoing and workflows that will not have any more processes.
These categories ...
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How can you indicate a hidden button on the back of a device?
The first time I used an iMac it was a terrible user experience - I couldn't turn it on. I was scouring the keyboard and running my hands around the edge of it looking for the on button, or some magic ...
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Press-and-hold or Long-Press Gestures: Unintuitive?
Often, I find people struggle with the usage of press-and-hold gestures on mobile/web platforms. The mere thought of having a user press on a defined object and hold for an arbitrary amount of time ...
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how to indicate to click on title for more information
im designing an app and am having trouble indicating to the user to click on the business name('candys' in this case) for more information. clicking shows details like contact details, website etc. ...
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Is there a difference between affordance and discovery?
Looking at the UX principles that mozilla use as keywords to tag bugs in bugzilla it looks like ux-affordance and ux-discovery are very similar:
ux-affordance — controls should visually express how ...
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Low-Hanging Fruit for User Discovery In A Social App w/o Showing Number of Actual Users
I'm working on a social app that helps users tap into their friends and our community to get fast feedback before making apparel and accessory purchases online. Right now, I'm revamping the site and ...
