Questions tagged [user-expectation]
The attitude that the user develops as a result of previous experience with similar products/service or previous experience with the product/service in question that evolves over time. Tag must be used only when there's a change or shift in an otherwise common user expectation.
87 questions
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What's the rationale behind Google's "no save" approach?
Before anything, this is something I'm seeing on several sites, not only Google, but I think it started with Google, and it's obviously the most known case. There are several UX aspects quite arguable ...
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Make people understand they can click on a button in a flat design
I'm creating a flat-ish responsive website, which basically is an online résumé.
I'm displaying skills (but it could be whatever) in a grid system. Each skill is clickable, to display some ...
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How long should a page take to load?
Back in 1997 Jacob Nielsen was suggesting:
Currently, the minimum goal for response times should therefore be to get pages to users in no more than ten seconds
Obviously expectations have sped up ...
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Text Field Validation vs Prevention
I've been having a debate (mostly with myself) over the best approach to deal with invalid input in text fields -- validation versus prevention.
Taking a numeric text field as an example, is it ...
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Save/Cancel/Close button behavior question
The attached image shows a dialog with a save/cancel button bank and a "x" icon to close the dialog. The question I have is this. Should the cancel button even be on the modal if it does not clear/...
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Will forcing response time to the average time as a minimum improve UX?
I have a situation where my Ajax call response time could vary from 14ms to 600ms, because of the complexity of a Query they could make.
From my experience Users take for granted those 20-80 ms round ...
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Is the Kano model adaptable for measuring user experience?
I have been looking to develop some metrics for a UX project (which was also a question I posted previoiusly), and have been reading about the Kano model and how it maps to different user behaviour/...
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How to tell user if they are offline or online?
App is browser based and is using local storage to facilitate offline working (no internet dependency for limited functionality) and faster response (data is available locally so less network calls).
...
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Is it a bad practice to use similar floating action buttons with different functionalities in different pages
According to Material Design Guidelines, Google states that on any page the primary action of the page can be promoted in the floating action button.
But what if on different pages, we use similar ...
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Do capital letters make you seem serious?
Lately, I've been seeing a trend of using lower-case letters over capital letters.
Outlook
Hello, matthew
Smart Water
In the above picture, there are many examples of simple sentence structure ...
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Order of "female" and "male" in survey form
In a survey form, which options would be the best (user friendly)?
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Which way should arrows point for a dropdown button?
In the following images I've animated a button dropdown where the arrow animates to the downward position when displaying the dropdown menu.
Wondering if there is any usability studies on this or if ...
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Is there a recommended size for search boxes?
Do users change their search patterns if the search is shorter?
Do users search less if the search box is too large?
The only article I'd found is a 2009 Smashing Magazine article:
The [Nielsen] ...
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8
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Should a "loading" text or spinner stay a minimum time on screen?
In an app I'm building the user can click a button to load more content, which might take 1 second or up to X seconds (when X seconds passed I show a timeout error message). There is a "Loading" text (...
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Highly rated content, how do users expect this to be sorted?
We are currently designing a community where users can upload content (User Genererated Content). This content is voted on by those who have used the uploaded content (usage is a criteria for voting) ...
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Should I make space for error messages in forms?
I'm designing an mobile app for both iOS and Android, which includes a form. The form has several required input fields that the user needs to complete before continuing.
If the user clicks Continue ...
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Which accordion Identifiers work best?
which accordion identifiers make more sense?
plus and minus
OR
up & down arrow chevrons
I'd be very interested to see if anyone has any analytics or proofs on these concepts. As always, ...
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Zebra striping in dynamic table
Here's a hypothetical question partially inspired by a real scenario.
Assume that you have a table with many rows of data. This table isn't static; rows can be dynamically altered, added and removed ...
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Asterisk * is used for required. Is there any symbol used for optional?
It is common the use of asterisk (*) to indicate required elements. I understand the use of explicit text is better than relying on symbols. So writing "required" or "optional" is more understandable ...
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What is the minimum waiting time after when should a page loader be displayed to the user?
I haven't been able to find answer to my question from the internet, so maybe someone knows how to help me.
What is the minimum waiting time after when should a page loader be displayed to the user? ...
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Should tabs have the same height?
I would like to get some opinions. I need to make dialog with 3 tabs, every tab have different form, some very long and some very short. my dilemma is, if to make the dialog height change by the ...
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Integrity of "expand all" when user can expand/collapse children independently
Consider an application that displays a table (of arbitrary length) where the table is comprised of a header that includes an "expand-all/collapse-all" button, and each row in the table includes a ...
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Capturing UX using Factorial vignette studies
I am wondering if anyone has attempted to use Factorial vignette studies e.g., constant variable value vignettes or contrastive vignette techniques to explore UX for futuristic systems. I am looking ...
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Use up or down arrow to represent "sort ascending" at table header
To represent "sort ascending" (a -> b -> c -> ...) , my first sense told me that, I should use ↓ to represent it. This is because if I lay my data
a
b
c
It seems like thing is moving naturally ...
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14
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Should you concede to user demands that seem clearly inferior?
Currently working on a ground-up (not just the UI) reimplementation of a whole, existing system. Because it's internal we've been able to work with its existing users during the process, and get their ...
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12
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Are people sick of logins?
If you have a website where users 90% of time only read and view content, but rarely post, like a blog, does it make sense to force a login?
If I force the user to login to view some information, ...
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3
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Gender neutral photos for users who don't yet have a profile picture
I am administering a web application that has male and female users.
Currently, the default user photo is:
I don't like this because it seems rather masculine and gives me the impression that the ...
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6
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Are there any letters/numbers that should be avoided in an ID?
For example, an image upload site that gives you a 5 digit ID for your file (domain.com/aCd5y)
Should any letters/digits not be used in the final ID, to make it easier for people to read and share ...
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7
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How to make irregularly shaped objects / elements look clickable?
On our homepage, we have these irregularly shaped elements that are clickable above the fold (actual images are not cats, just for demo):
http://codepen.io/aguerrero/pen/pgvJoa
And this is how it's ...
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Next vs. Continue
Is there any situation in which either Next vs. Continue would be more appropriate to use?
I'm working on an application that has many, many different forms (data entry), and have been using the word ...
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9
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How to handle "forgot password" when user has not confirmed email?
If you follow the pattern of allowing users access to your application without having confirmed an email (generally considered good UX), how do handle the case where they forgot their password? Very ...
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6
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Display an overdue task on task list
I currently have a task list (displayed below) that I want to convey a way to represent that it is overdue. I don't want to add too many icons such as warnings etc, so I figured the best way may be to ...
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Acceptable waiting time for users in time sensitive actions
Is there an acceptable waiting time for users when they are on banking or finance related websites after they perform an action? I expect that for important tasks users are prepared to be more patient,...
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Should password field be cleared if Captcha is wrongly entered?
On registration screen there are 3 fields: Email, Password and Captcha.
User has entered valid email and password but has entered wrong Captcha.
Here an error message specific to the wrong Captcha ...
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Use of Mouse-Over Paragraph Marker in Headlines for Permalink
I haven't really noticed this before, but it seems there's some fad where a headline on a web page would include a mouse over paragraph marker (¶) that links to a named anchor for the headline. If ...
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Plus & Minus button position for selecting number of passengers?
We're having a discussion in the studio as to the position of the plus & minus buttons in this UI element. I feel that you naturally look to the right to 'increase' or 'move forward', although I ...
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Default filtering behavior: Everything displayed or everything hidden?
We have a selection field on our website. And today we had a discussion at the office about our filter options when the user is facing the filter options for the first time.
Option A
No filters are ...
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Should an opened sub-menu collapse when the user opens other sub-menu?
Take for example Google Material design website, that has big sub-menus in the sidebar's menu.
The sub menus are closed on page load.
Material design
Motion
Style
Layout
...
Clicking on a menu ...
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What should be the expected way to unselect a dropdown
I have a dropdown which shows select One before any of the options are selected.Once the user has selected one of the options .what is the accepted way to unselect that option and go back to the ...
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Having the register and login options on same page - Best practices
Sorry for the making this a lengthy question, but I needed to make all info available.
So I'm trying to design the home page of a web application.
The home page will have the following elements
...
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Defined used for the icon: three vertical dots
Is there a defined use(s) for the icon
I have seen various uses for it, but I would like to know if there is a standard purpose for it - or if it can be used as a shortcut for any function needed ...
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How to force user to select a location and not simply type it?
Let's suppose this simple form:
So, the user is expected to enter the keywords of the meeting's full address.
While typing, suggestions are displayed (autocomplete feature).
Here's an example: ...
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What does an folded corner (earmarked page) represent to a user?
I'm designing a user interface where the user will be editing letter templates. I'm wondering what a folder corner (earmarked page) represents in UX design. Thanks!
Like so:
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Is it a "Natural language" form a good practice?
A good UX for a form is one that makes it easy and fast to use.
An experimental form like this, that uses natural language instead of the usual form display seems to be simple to use and creative, but ...
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Android pattern of left aligning in action bar
The design guideline for Android action bars is to left align the text or branding of the app, as opposed to center alignment in iOS.
Other than the fact that it increases familiarity with other ...
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Should external link open in same tab or new tab? [duplicate]
What is best case scenario for external link to open in new tab or same tab? and Why?
When do we use external link? Is it when the data is linking to some external page other than your existing page.
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Show/hide actions when the user doesn't have permission
I'm working on an App where users can see or edit an image.
My question is about user permissions and what to show to the user.
Users can have view only or view and edit permissions.
I have 3 options ...
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Should you display partial search results if an exact match exists?
I have an app that allows the user to search for specific services. If the user searches for a particular service that is 100% keyword match would it be confusing if we displayed the exact match at ...
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How would you show separate items (products) that are on a single photo?
Let's say we have an image of a man with cool hat, t-shirt, boots, etc. The idea is to show these items as products, so you can find and buy them if you like.
At the moment I see two ways of ...
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Can I combine login and signup with a single button?
I am building a login page and I spent over 5-6 hours reading a tonne of posts in this group. I saw the following discussions
Login and Register as separate pages
Login Modals
Login Register vs Sign ...
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