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Questions tagged [login]

is the process by which individual access to a computer system is controlled by identification of the user using credentials provided by the user

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27 views

Phone number login and verification for mobile apps

Can someone shed some light on the security behind mobile phone logins on mobile apps? Uber and Lyft ask the user to login using their mobile phone, I'm assuming because it is a more unique ...
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2answers
69 views

How long do you keep your customers logged in? (sessions and authentication)

I was curious how long do you think we should keep users logged in before they're required to sign in with username and password again? I was wondering if there's any resources or studies done to ...
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1answer
31 views

How to inform the user they have been logged out from their previous account when logging in to a new account in a new tab

We have multiple products that belong together, a suite of products. They all share a single-sign-on solution ie users can log in to one of the products and are automatically logged in to all of the ...
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1answer
32 views

Onboarding with interactions before login [on hold]

Do you guys know any good examples of a site that introduces its products in an onboarding way before the user authenticates?
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2answers
66 views

Social Login - Icon only or Icon with Text?

There is a Post here but the answer doesn't fit because everyone knows the Social Login Logos. OK, so right now I implemented the Social Logins into my Website and I am curious if the User ...
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2answers
52 views

How to prompt existing customers to change their email

I'm looking for some UX examples to how other companies have handled this situation: Scenario: Devs are using an old password encrypting method (sha1) I believe and need to change it to a more secure ...
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1answer
35 views

Error message in login

In the login page of my software, there are 3 input fields - organization, username, and password. There isn't an option to register, but the registration is done by the organization manager. ...
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1answer
89 views

How to manage logged in status when the user clicks back button?

Something I have had trouble understanding the technical/implementation requirements is what should happen to a user's logged in state when they press the back button immediately after logging in (or ...
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1answer
36 views

What is the general approach on Login/Register Forms Presentation

So I am not sure which option is better for the User, to have a Modal Open when the User clicks on a Login/Register Button on the Navbar or if an external Page is the better approach? Because often ...
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1answer
103 views

Login form: User ID and Password in same page vs User ID in the first page and password in the next [duplicate]

Some major sites like Google and Amazon take 2-page approach for signin. They first ask for ID and in the next page ask for password. What is the advantage in this against single page signin process? ...
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2answers
118 views

Why do we put login (with social media) buttons on the bottoms of login forms?

Like this: https://dribbble.com/shots/4414790-Modal-login-screen-Sketch-freebie I never see them on top. Is there a reason?
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1answer
76 views

Fullname vs username and how to ask for username after Social Login

I am building a mobile application where users can post/rate songs they like. I have three ways of registering: email+password, facebook login and google login. From my personal experience, some ...
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1answer
127 views

What is the optimal time for a user on Login Page?

Google Analytics shows that my users need 30 seconds on average to complete the login, while a lot of password resets happen. What is the optimal timeframe a user should spent on the login page? Is ...
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2answers
104 views

Sign-up and Log-in for two different sets of users

TL;DR / PROBLEM SUMMARY Business users should only sign up and login with the email/password option using their work email address. They cannot login with social login options. Personal users can ...
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1answer
155 views

Reasons for seemingly inefficient design of Evernote login process

Evernote's login form works like this: When you go to their website, there is no login form. There only is a form for registering. If you enter your login credentials into that form, it won't log you ...
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2answers
79 views

Are there any design guidelines to Sign in with SSO (Single Sign On)? [closed]

Should Sign in with SSO be a button? Or should it be a link? If a button, should it be in red color, or black, or blue, etc? Check the link "Login with SSO" in this example: https://trello.com/login
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2answers
70 views

What should be the flow if user used social log-in at first then tried to login via email after?

Let's say the user signs-up via Facebook. However, some time passed and the user forgot that they signed-in via Facebook and tried to log-in using their email. Usually, for other apps, the login just ...
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4answers
3k views

What are the differences between “Remember me” and “Stay signed in” functionality?

For my understanding: "Remember me" We store password and username without login. User clicks the login button and is logged in. "Stay Signed in" We store password and username with login. ...
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1answer
48 views

Force full registration now or only when needed?

I'm creating an app where most users will only use it temporarily, like guests at an event. For this reason I used Firebase Anonymous Login, to where they just supply a name and they're ready to go ...
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0answers
49 views

Complex naviagtion heirarchies

What's the best way to organize navigation for an online tool in this situation? I'm trying to create a template for reuse. Ex: - Corporate Website (Brand 1) (contains links to secured site/...
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2answers
62 views

Mobile log-in: how to divide two types of user logins and two methods of logging in?

So I'm designing a modile/table log in page. There are two types of users who can log in because the functionalities of the application depend on what type of user they are. Employees and managers. ...
4
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1answer
46 views

Web Application best practice: ephemeral session or expiring sessions?

While working on an application using Node.js and Express, I was finding an interesting and perplexing issue in my UX testing. The application had session settings for "maxAge: 24 hours" and "...
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1answer
48 views

What is the disadvantage of automatically determine for the user whether it is a sign-in or a sign-up based on whether email exist?

There is question Is it good to automatically sign up a user if he doesnt have an account?, but they focus on OAuth signin. They answer it is better because there is less friction, more convenient. ...
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1answer
124 views

Is NOT being a social network a benefit? [closed]

I'm working on a new website project that requires users to log in to access the content, and once logged in they can publish, share and follow content. Since logging in is a required action to gain ...
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0answers
87 views

When to ask for login?

I currently own an online store for video games and I use the Stripe API. This is the current order of events: Add to cart > Checkout > Enter Card Info > Charge > Download Item, although to battle ...
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1answer
98 views

Are there any science based studies on separating username and password in two screens?

I was trying a similar approach to google which login in 1 page and password in the second but a coworker said that for accessibility reasons password and login should be in one screen. Is there any ...
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0answers
131 views

Best practices for user expiration on a web application

I have a web application with a simple custom made authentication mechanism. It doesn't feature two factor authentication or deactivation/locking users functionality. The application is not storing ...
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1answer
43 views

When to log in the user during shopping process?

I need to make sure the users are logged in (and thus registered) before they can purchase a product in a game-related platform that I am working on. My question is if there's the best moment for ...
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1answer
55 views

Using only phone number and 2-step verification as login

Is requiring the user to login using phone number and 2-step verification bad design? I have only seen 2-step verification as an EXTRA layer of protection, not a requirement. The only thing similar is ...
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1answer
78 views

Does a basic login form need to state required fields to pass accessibility?

One of the accessibility criteria is "3.3.2 Labels or Instructions" and one of the ways to meet that criterion is by identifying required fields. https://www.w3.org/TR/WCAG20-TECHS/H90 Is a website ...
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1answer
78 views

Flow for alternate (to SMS) security verification

For our 2FA (2nd Factor Authentication) process, we default to having an SMS sent to the user's phone. This is causing issues for users who can't receive SMS messages; eg, they're overseas. The ...
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0answers
31 views

Login Flow in a Shopping App - Best Practice

I'm developing a shopping application for mobile and web platforms. This application needs to know the user's location in advance to work properly. Looking at applications with the same ...
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4answers
200 views

How to prevent from creating an obsolete account for a returning user

There is an application that for many users is a daily driver but just for a short period of time. Then they would probably uninstall it or change their phone before they need to use it again, and ...
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5answers
86 views

How to represent a non-mandatory option on a login screen

Does the below login form convey that users can log into a default product or that they can specify it manually? Username and password field have placeholders and no default values. However, the ...
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2answers
243 views

Showing avatar on login

When the user enters a valid email on the login like Google did some time ago, is there any problem to show the avatar? Does make the experience better? Is a there is any security risk?
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1answer
250 views

Do we still need a Remember Me button on websites? Or can we rely on modern browsers to handle this?

I recently had a discussion at work about whether to include a "Remember Me" option on our website. Altough I was initially in favour of the idea, I later realised that most browsers already provide ...
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2answers
78 views

What does a federated or federation sign on mean for the UI?

A product manager recently explained that we want to start looking into a federated sign in to work more nicely with our partners. He suggested a two-step sign in approach (like google accounts) where ...
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1answer
78 views

Is either one of provided options better?

Which one of those solutions is better and why?
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3answers
94 views

Is it a best practice to put a login form in the website's footer?

I am really wondering if it a best practice to put a login form in the website's footer? There's a login link in the menu bar so I am not really sure if its still needed.
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0answers
56 views

user signup: how to help users who forgot username and for that should i allow only unique email in database Ask Question

I am creating a signup form for my project. I want the username to be unique and they can provide a valid email address. I dont feel there is any need to keep unique email for each username. But the ...
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1answer
60 views

Should the password field be cleared if there's a connection error?

I have a desktop application which has 3 fields for logging in: Username, Password, and Server URL. After reading similar questions, I've decided that my application will reset the password field if ...
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2answers
57 views

Is there a way to get a sample of non-login users of your product?

I have an issue that my users have problems with the sign-up page and many of my users spend much time using the product without login. I plan to interview some of them, but I don't know how to get ...
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2answers
57 views

Login workflow for an occasionally used service

I'm creating an online service for companies to manage registration for annual events. Event attendees will need some way to login to the system to manage their booking, payment, special requests, ...
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0answers
60 views

Why should I split password reset and username process apart?

I was looking at a similar question, here , for some insight but it does not answer my question. I am developing a page that users get to by clicking a simple link titled "can't log in?". I was told ...
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5answers
109 views

Login or signup on landing page?

I was curious as to whether the landing page of a social mobile app should be built for a user to signup or login. This example lands on the app's signup page with an option to be redirected to the ...
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1answer
120 views

Login system for anonymous crime reporting service

I work in the digital team for a UK-based crime prevention charity. The charity has an online form where people can give information about crime anonymously, and they can chose when completing the ...
2
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1answer
104 views

Studies on Sign In Authentication Error Messages

So, after browsing other threads, I found some information on the question of when a user is logging in, and fails to authenticate do we give the user the message "Username or Password is incorrect" ...
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2answers
222 views

Is there a name for the UX pattern where you enter a code from an unauthenticated device on an authenticated one in order to login?

Several services such as YouTube, Plex, and XFINITY use a pattern in which an unauthenticated device displays a code for the user to enter on an authenticated device. When the user enters the code on ...
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3answers
628 views

Can I combine login and signup with a single button?

I am building a login page and I spent over 5-6 hours reading a tonne of posts in this group. I saw the following discussions Login and Register as separate pages Login Modals Login Register vs Sign ...