Questions tagged [login]

is the process by which individual access to a computer system is controlled by identification of the user using credentials provided by the user

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61 views

What is the maximum acceptable time a login should take?

Logging into our app takes 15 - 20 seconds, depending on how much the user has access to. Some of this time is purposeful - the login endpoint itself has a minimum time to response of 2 seconds to ...
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1answer
34 views

Etsy inspired login/register form that ask only mail address in first step

i'm a UI designer, i study to improve my UX knoweledge and i have a doubt about a project. I have a login/register modal window that works like the Etsy login/register modal at checkout process. In ...
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2answers
53 views

User login with 3rd party services and email/password

If you sign up for a product with Google OAuth and have the associated email registered in the database. Then have a user that wants to login using email/password. What is an elegant way to handle ...
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1answer
162 views

For mobile apps, should the first screen be Login or Sign Up

On mobile apps, the users get logged out rarely as the login tokens work differently. So, i think it makes more sense to make the first screen for new users. So the first page, when they open the app ...
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4answers
171 views

Does a donation site need login?

I have a task to redesign a donation website. The top navigation bar has search for donation events and login/register. Is there a need for a login/register option? Especially considering when ...
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2answers
62 views

Handling multiple applications behind one login

UX community - This question concerns handling user choice of destination during/after login. Let's say we have one account that can serve multiple apps, A, B, and C. Users of one app are not ...
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53 views

Should I separate current users and potential customers?

My company is a B2B Software as a Service. We have a web with 2 main functions: Log in for my current users (hundred of thousands) a marketing web for my potential new customers, (portfolio, blog, ...
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44 views

Showing socially shared content to users who are not logged in

Almost all the content on my webapp/site is visible only after the viewer has logged in. But, when a user shares a piece of content with someone (who may or may not be a user of the app), that someone ...
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2answers
97 views

How to get around wanting to use email as unique login, but having existing users with multiple accounts per email?

I viewed Should multiple user accounts be allowed to use the same email address? My problem is that we're writing the new version of our website, but need to migrate the old user database to the new ...
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1answer
93 views

Button appears in two important locations and feels redundant

I'm building a log in page but ran into an issue with my nav bar. As you can see the "Log In" button appears in two locations. What's the best way to approach this? To me it looks odd to have it ...
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1answer
31 views

Mobile Login Loading Time

I'm just wondering what the best practice / optimal times are for loading after the user logs on. So let's say the user enters their username/password and presses log in, what's the optimal time from ...
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27 views

optimal screen idle timeout [duplicate]

Is there any research studying the optimal screen idle timeout, balancing convenience to the user versus security? In the scenario I'm considering, a timeout causes the user to have to log in again.
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1answer
105 views

How to merge login/signup into one option

Currently for our platform, we are using facebook login & Mobile number verification for login and sign up pages. User does not need to have any additional password to complete his registration. ...
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2answers
92 views

What's the common name for this Asset?

On google account you have the option to choose a little image that will show up every time you are logged in. This is quite common across many websites and apps etc. Would you call this Avatar-Image?...
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1answer
107 views

How can I tell Chrome which input fields to remember / which will be the login credentials? [closed]

I have a Sign Up form which contains these input fields (in order): e-mail (autocomplete="email", type="email") (user)name (type="text") (display)name (type="text") password (autocomplete="new-...
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3answers
172 views

How to Block Multiple Logins /Sign Up?

So, I have an App where the user needs to sign up to access the app. I'm planning to run an offer where user can order that item only once in a day. But I have the doubt that he may change login Id (...
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2answers
233 views

Is there a practical (UX driven) reason for why login pages often don't have headers/footers when the rest of the site does?

I'm designing a website with a login screen, so I've been looking around at examples on other sites to get a general feel for the UX/UI trends in the area (I'm primarily a dev, not a designer). I've ...
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1answer
105 views

Automatical Button-Less Login

I'm working on a project where we want to setup a button-less login form. The idea is, if you enter your credentials correctly, you will get logged in automatically (don't have to press ENTER or ...
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1answer
96 views

If you need to enter your skype name to link your account

I'm working on a website which can be connected with Skype and the user has some benefit from it. In case if you need to enter your Skype name to link your account, and then click on your name - after ...
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1answer
216 views

Which facebook design should you use for facebook login?

Recently facebook changed its products design and changed to a new logo. According to their brand resource center you should use their new logo and color. But their facebook for developers still uses ...
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1answer
202 views

Why there is no “Forgot Email”?

I noticed, if you forget your password, you need to click "Forgot Password". But if no other way while that multiple email address inputs still doesn't work. They don't provide us an access to Account ...
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2answers
107 views

2 selection buttons 1 preferred but with different input types

I have 2 login forms in the same page: login with username&password, login with emailaddress&password. I separated forms with tabs but 1 of the login forms is always selected as default ...
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1answer
91 views

Modal page and button click [closed]

I have a modal page with login button. Clicking on the button verifies the username or password. And if incorrect, error messages will be shown while still being inside the modal. But I can not find a ...
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1answer
157 views

On password recovery, what to do if device is already logged in?

Say a user requests a password recovery on a computer. Our system then sends an email with a unique link to recover the account. However now consider the user receives this email and opens it on his ...
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1answer
86 views

Repeated password entry despite it being visible?

If the signup for a new user account dialog includes an input field to set a custom password which has an option (eye icon) to uncover its current textual contents, should there also be an input field ...
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1answer
98 views

How to communicate that creating an account is optional to using the site?

I have a site that can mostly be used without creating an account. Accounts are only needed for things such as preserving favorites across devices, which is minor in the context of the site. I want ...
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2answers
155 views

Email link for logging in

Would a user authentication flow like this be a bad UX? User enters email address and clicks submit button User checks his email inbox and clicks on the link User is logged in
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1answer
65 views

Password-less log in with webviews

I just added a password-less log in option to my website, which emails users a login link. If they click it within 10 minutes, they are logged in and cookies are set in their browser to remember them. ...
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3answers
8k views

What's the point of deactivating Num Lock on login screens? [closed]

Many login screens automatically deactivate the Num Lock key on the keyboard before the user can enter their password. This is extremely frustrating for the user as they involuntarily type their ...
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8answers
12k views

Is there a problem with hiding “forgot password” until it's needed?

To be honest, I don't really see any use for the "forgot password" button/link unless the user put in a wrong password before. In my current project, we need as much space as possible and I was ...
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1answer
129 views

How to simplify login and registration when you can't use social login?

What is a good alternative to the traditional registration and logging in methods, other than social log in? I have a project that I'm building that I cannot employ the use of social logins-in. I ...
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2answers
66 views

Website main action requires Sign Up: sign-up first vs sign-up on submit?

I am building a website in which we rely on the community to build contribute to publically available resources. The main call to actions on our landing page will be browse and contribute. The ...
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3answers
327 views

Why do many companies hide their navigation during the Sign-In and/or Sign-Up flow?

I have been tasked with designing a sign in flow, but I have noticed that many companies hide their site navigation during their sign in/sign on flows. I've seen quite a few articles on designing ...
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1answer
150 views

How is a two-step login better than single-step when you have a password manager?

I am using a browser-based password manager. For most websites the login workflow is: Go to login page. Both username and password field are visible. Credentials are auto-filled by password manager. ...
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1answer
56 views

Example workflow when changing a site's identify provider

I'm switching a site from ADFS/AD to Azure B2C/AAD and require users to reset their password. Users will also see different log in screens. I'm struggling to find an approach where users won't be ...
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1answer
139 views

Users asking to reset password in account registration

Ive been pouring through responses in a customer satisfaction survey we put in our account registration and I've noticed a few responses that surprise me. Several people have gone to account ...
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2answers
118 views

Should users be shown a login page or the same page they were in after their session timer expires?

Currently I am designing a security product for which the session timer is 15 mins after you will be logged out. Should I a) Show the user a small modal which says they have been logged out b) Show ...
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2answers
93 views

After login users must accept new conditions

I am wondering which action should I use when customer change terms of usage and conditions. Flow is: User login New conditions appear User to get access to portal must accept conditions If user ...
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2answers
327 views

User friendly transition between signup page and login page

I work on a website where users: fill in a registration form (with only 2 fields: password & confirm password; each user have a unique token which is stored in the URL) then land directly after ...
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2answers
144 views

Asking user to login in the middle of a purchase in a website used years ago

If a visitor tries to make a purchase on an website from which they made a purchase maybe a few years ago, during checkout it might happen that the user does not remember he has an account and as I ...
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2answers
555 views

Perceived security of magic link/passwordless login

As far as I've read, passwordless login like Slack uses (user inputs their email and then clicks on the login link in their email) is becoming more common and is just as secure as logins that require ...
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1answer
609 views

Phone number login and verification for mobile apps

Can someone shed some light on the security behind mobile phone logins on mobile apps? Uber and Lyft ask the user to login using their mobile phone, I'm assuming because it is a more unique ...
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2answers
769 views

How long do you keep your customers logged in? (sessions and authentication)

I was curious how long do you think we should keep users logged in before they're required to sign in with username and password again? I was wondering if there's any resources or studies done to ...
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1answer
265 views

How to inform the user they have been logged out from their previous account when logging in to a new account in a new tab

We have multiple products that belong together, a suite of products. They all share a single-sign-on solution ie users can log in to one of the products and are automatically logged in to all of the ...
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2answers
113 views

Social Login - Icon only or Icon with Text?

There is a Post here but the answer doesn't fit because everyone knows the Social Login Logos. OK, so right now I implemented the Social Logins into my Website and I am curious if the User ...
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3answers
215 views

How to prompt existing customers to change their passwords

I'm looking for some UX examples of how other companies have handled this situation: Scenario: Devs are using an old password encrypting method (sha1) I believe and need to change it to a more secure ...
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1answer
221 views

Error message in login

In the login page of my software, there are 3 input fields - organization, username, and password. There isn't an option to register, but the registration is done by the organization manager. ...
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1answer
143 views

How to manage logged in status when the user clicks back button?

Something I have had trouble understanding the technical/implementation requirements is what should happen to a user's logged in state when they press the back button immediately after logging in (or ...
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1answer
48 views

What is the general approach on Login/Register Forms Presentation

So I am not sure which option is better for the User, to have a Modal Open when the User clicks on a Login/Register Button on the Navbar or if an external Page is the better approach? Because often ...
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1answer
197 views

Login form: User ID and Password in same page vs User ID in the first page and password in the next [duplicate]

Some major sites like Google and Amazon take 2-page approach for signin. They first ask for ID and in the next page ask for password. What is the advantage in this against single page signin process? ...