Questions tagged [security]
How an application is kept secure to prevent unauthorized access.
222
questions
0
votes
0answers
20 views
How to display dual roles in a User Flow with UML or any other diagram or visual technique?
I'm blocked with this quite simple problem: We're building a private CRM and I'm in charge of defining the User Flow, User Journey and the appropriate levels of permissions for each role. I'm using ...
1
vote
0answers
42 views
Does OS security equals “perceived” security for users?
While this question originated primarily in MacOS Catalina and its new security features, I want to know how security measures are leveled with UX options so poor in the user's vision.
Catalina's ...
4
votes
2answers
173 views
What are the advantages of selfies for security?
A former client of us hired us again after 3 years. In that period, they had many changes, one of them the use of selfies for security reasons.
I have found this type of security from time to time, ...
0
votes
1answer
39 views
What is the best approach on recovering your login account if being hacked or logged in by different user
I'm a beginner in terms of UX. Your thoughts are highly appreciated. I love to discuss related to security with regards to a personal account on the mobile app that contains sensitive or important ...
1
vote
1answer
61 views
Authenticated users changing personal details
We have a website where users authenticate with a username/password and also have the option of switching on two factor authentication
One of the options they have in our application is to amend ...
5
votes
4answers
347 views
Users aren't allowed to reuse old passwords for security reasons. How to alleviate this pain point?
I work at a healthcare tech start up which is pretty strict about its login guidelines, largely because protecting patient and provider info is such a vital need in this industry. But while our ...
2
votes
2answers
106 views
Should we mask API keys?
As an authentication token, an API key is pretty much functionally identical to a password.
Does it follow then that we should mask the API key, when it is entered in a settings dialog?
The reason ...
1
vote
2answers
119 views
Does an Administrator need a reminder about other roles?
I'm working on a UI where a site Admin can add another user role. In the mean time, we're calling this new role, "Collaborator".
The Collaborator is typically a freelancer the Admin adds to help ...
1
vote
3answers
107 views
Should keyboard suggestion bar be enabled when typing password?
Some apps have keyboards suggestion bar, like on the picture below, enabled on password fields.
Is it a good UX or security practice to have suggestions while typing existing or creating a new ...
2
votes
1answer
57 views
Example workflow when changing a site's identify provider
I'm switching a site from ADFS/AD to Azure B2C/AAD and require users to reset their password. Users will also see different log in screens. I'm struggling to find an approach where users won't be ...
31
votes
2answers
5k views
How to increase users' perception of security on a payment screen? [duplicate]
Has anyone done any user testing they could share about padlock or shield icons on payments screens and which is perceived as most secure?
4
votes
6answers
471 views
What is best way to display a partial mobile number
Refer following links:
https://www.karansaini.com/fuzzing-obfuscated-phone-numbers/
https://www.alldigitaltricks.com/wp-content/uploads/2017/12/kotak-bank-change-mobile-netbanking.png
https://www....
7
votes
2answers
557 views
Perceived security of magic link/passwordless login
As far as I've read, passwordless login like Slack uses (user inputs their email and then clicks on the login link in their email) is becoming more common and is just as secure as logins that require ...
1
vote
2answers
189 views
How to Handle User Email Confirmation After User Becomes a Paying Customer And Doesn't Confirm Email
I'm rebuilding my "confirm email" system when a user signs up or changes their email. Websites like Facebook require an email be confirmed each time it is changed, so I have implemented the same. ...
0
votes
1answer
104 views
I made a minimalist webapp for public-key encryption. How can these problems with its UI/UX be addressed? [closed]
chausies.xyz/encrypt
I probably don't know the first thing about UI design, so I wanted to get some more expert input. Forgive me if this is an inappropriate question to ask here.
Half of my ...
0
votes
1answer
610 views
Phone number login and verification for mobile apps
Can someone shed some light on the security behind mobile phone logins on mobile apps?
Uber and Lyft ask the user to login using their mobile phone, I'm assuming because it is a more unique ...
3
votes
2answers
99 views
How long should a multifactor authentication PIN be active for, via email or sms?
We are setting up Multifactor authentication for a Single Sign On project. Anytime a new device is detected, a PIN is sent to their email or sms (user chooses). How long do you suggest this PIN be ...
2
votes
3answers
133 views
When does it make sense to re-prompt a user for their password, for security reasons?
For a consumer product where a customer has an account, and receives invoices from us ($10k+), and is asked to pay those invoices using a saved payment method (bank or credit card) -- we are debating ...
0
votes
0answers
75 views
How to ask a user to verify their identity through OTP in the same flow as verifying their mobile number?
I'm working on integrating an OTP (one-time password) through SMS before a user is allowed to change their personal details. It's a banking environment, so the verification must be done regardless of ...
50
votes
7answers
10k views
Showing “this is secure” on credit card entry screen
Should I show some sort of "this site is secure" puffery (e.g. lock image, or some brief "this site is secure" boilerplate) on my credit card payment screen? If so, what should it look like? If not, ...
2
votes
4answers
238 views
Does retyping an email to confirm really mitigate errors?
I've seen a lot of sites ask for email confirmation on the page, mostly by retyping the same email.
Does this reduce error rates or just infuriate users and what are the best ways to reduce errors ...
0
votes
2answers
63 views
Security regarding user's saved card information
so I'm creating an app that allows users to pay for a product with a bank card. If the user decides to save his card information I would like the user to access that information in a way that he could ...
1
vote
1answer
142 views
How to alert users to come back to a desktop app?
We are working on a financial related desktop app. The user can commit their money in an escrow for a period of time, and the user must be online about/within 24hrs before the expiration of the escrow ...
1
vote
1answer
60 views
Co-browsing support: initiated by customer or service rep?
We are currently putting together a co-browse feature for customers using web chat on our website, and the software that was purchased allows the customer to initiate a co-browse session (take control ...
2
votes
5answers
420 views
What's a polite way to ask the user to verify that they're not abusing my system?
My app is a game for kids in classrooms, and we offer a demo mode for teachers, so they can try before they buy. We've found that lots of kids are signing up for a demo so they can play the game for ...
0
votes
1answer
96 views
Using only phone number and 2-step verification as login
Is requiring the user to login using phone number and 2-step verification bad design? I have only seen 2-step verification as an EXTRA layer of protection, not a requirement. The only thing similar is ...
0
votes
1answer
183 views
Flow for alternate (to SMS) security verification
For our 2FA (2nd Factor Authentication) process, we default to having an SMS sent to the user's phone.
This is causing issues for users who can't receive SMS messages; eg, they're overseas.
The ...
1
vote
2answers
115 views
Best practice for private key backup flow on mobile
The mobile app I'm working on is using end-to-end encryption algorithm. User creates a private key to read data that is saved on the server. The key is being stored on a device and can be exported to ...
0
votes
2answers
549 views
When to sanitize (remove <script> tags) text entered by a user? [closed]
I give user a CKEditor to enter some formatted text.
Next (to overcome hackers) I am going to sanitize HTML (remove scripts and like).
Is it OK to store in my DB the text sanitized? (Alternatively I ...
0
votes
4answers
121 views
When is a good time to set a Pincode?
I'm working on a Mobile Wallet for Android that hast the following sign up flow:
1) Download and install
2) Opening screen
3) Enter Phone number
4) Phone number verification (...
0
votes
1answer
77 views
What should be the Security Pattern for Wallet App?
I'm in early stages of developing an Android app for Wallet. I need to be clear about security options I should use. I have a couple of Options listed. Help choose a user-friendly option or suggest ...
2
votes
1answer
802 views
Account verification codes: Which part of the telephone number do you show users?
We will be asking our users to generate an account verification code that will be texted to them in order for them to sign in (as an alternative to emailing a password reset link). How many digits of ...
2
votes
2answers
953 views
Changing password: Verify with old password, verify by email, or don't verify?
Scenario
I want to change my password.
I have access to my account, this is not a forgotten password journey.
I've seen three approaches to this.
Method 1: Re-verify with old password
Log on
...
5
votes
8answers
4k views
Verifying an account with SMS as opposed to email address
In order to be more secure we're looking into account verification. The two options are:
Email address verification (Asking the user to click a link in an email sent to their account to verify the ...
1
vote
3answers
79 views
How to display a list of items when some have already been used
Our application has a security section which provides a list of users from AD and roles to be added for access to the program. Once a user is added, I'm not sure how best to display or not display ...
2
votes
3answers
2k views
Two factor authentication: expiry of sent text message
I have been asked to research expiry times of text messages sent to a user that contain a login code.
In this journey a user will identify themselves on a website and then ask for a text message to ...
2
votes
2answers
171 views
How do we tell a user that when they logged in we noticed their password was insecure?
I'm not entirely certain if this belongs on Information Security or here, so if it needs moved I'll delete it and repost.
An application I'm developing has a "feature" that alerts a user when a ...
0
votes
1answer
76 views
Authenticating / Validating a user, from an email/SMS invite
I'm designing a system whereby a company creates accounts for it's customers and sends an invite via email/SMS.
The system contains PII, so we need to be cautious with data security.
We need a ...
1
vote
2answers
117 views
what's the rationale behind 2-step installers?
First of all, I'd also like if this process has a proper name, I just named it the way I call it.
What I mean with 2-step installers is those installers that will make user download an (usually small)...
4
votes
3answers
263 views
What's the reason behind not notifying users that they entered a wrong email when they recover their password?
Sorry, I was not able to formulate the title shorter.
Today I stumbled across the password recovery from Dropbox. Here, users have to enter their email address and Dropbox says:
If a Dropbox ...
3
votes
1answer
178 views
Updating security details on a financial app
I'm looking for help around the best practice for validating identity within an update security details flow.
I am working on the sign-up, login, and updating process for a new web based financial ...
1
vote
1answer
210 views
Progressive disclosure login and security
More and more web sites are using the UX pattern "progressive disclosure" for login purposes. I understand that this is for better user experience and cleaner user interfaces.
Since I use my browser (...
4
votes
1answer
629 views
Show user 'Access denied' page or redirect to landing page
When authenticated user in a particular role is trying to access a page (by manually typing URL) to which the user's role does not have permission: It is better to show an access denied page or ...
0
votes
1answer
76 views
Should additional animations be shown *after* the first app-app transition?
On a new iOS device, when I try to open a special URL (app URL, universal link, or phone number), iOS will ask me if I want to "Open in X app"
When this occurs, a visual animation occurs that ...
8
votes
10answers
687 views
How to best implement “check-in” feature of rewards app
I'm creating a rewards app that relies heavily on a check-in feature. Essentially, if the user checks in it adds to the users "check in count", the more they get the better the rewards such as a ...
3
votes
3answers
638 views
Two factor authentication in a single form
We are working on implementing a Google two factor authentication in our app. Each customer can turn 2FA on and off for their users in app settings.
There was an idea to tweak this functionality. We ...
4
votes
1answer
2k views
Android: Why do I have to unlock my phone to turn off WiFi?
When swiping down the notification bar on Android, you are receiving a selection of buttons which offer you quick access to toggle various functionalities of the phone like turn on/off wifi, toggle ...
2
votes
1answer
145 views
When using embedded browser authentication, how can I increase user trust?
I have run into this situation before but I will speak specifically about a current project, since it is a good example.
I am building a desktop application that uses the Stack Exchange API, and ...
0
votes
1answer
81 views
How to gamify security page? [closed]
I need some idea to gamify security page in my account section to urge user to make use of all products that are offer to them such as 2 pin verification, password strength and others. It will ...
1
vote
2answers
165 views
Smart door locks better UX?
There are many companies now producing 'smart' locks that allow you to open and close your front door lock, from anywhere in the world. The main feature seems to be the door recognising you when you'...
