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Questions tagged [password]

A secret word or string of characters that is used for authentication, to prove identity or gain access to a resource.

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0
votes
1answer
55 views

Is it lazy or inconvenient not to distinguish between password reset use cases in the UI?

I was recently asked to reset a password due to the fact that the security requirements for the website had been upgraded, and the users have been asked to change their passwords (for those that don't ...
5
votes
3answers
187 views

Passwordless flow: What to do when user enters an invalid email when logging in

I'm planning to make my app passwordless and I've seen sites implement things differently when one puts in an email they haven't actually used for an account on the site before when trying to login. ...
5
votes
4answers
323 views

Users aren't allowed to reuse old passwords for security reasons. How to alleviate this pain point?

I work at a healthcare tech start up which is pretty strict about its login guidelines, largely because protecting patient and provider info is such a vital need in this industry. But while our ...
3
votes
1answer
80 views

Repeated password entry despite it being visible?

If the signup for a new user account dialog includes an input field to set a custom password which has an option (eye icon) to uncover its current textual contents, should there also be an input field ...
2
votes
4answers
206 views

Ask users to set a password or pin during the registration process

We are going to give our users the ability to set a password on their apps to protect their personal data such as their transactions, wallet balance and etc. We decided to ask them to set a password, ...
1
vote
2answers
108 views

Studies on Password Double Entry per registration

Are there any recent usability / UX and conversion studies how double entry of passwords while registration a user account in ecommerce shops slows down conversion rate? We try to ged rid of entering ...
44
votes
3answers
8k views

What's the point of deactivating Num Lock on login screens? [closed]

Many login screens automatically deactivate the Num Lock key on the keyboard before the user can enter their password. This is extremely frustrating for the user as they involuntarily type their ...
3
votes
3answers
92 views

Should you show current state or the state it's about to change to for password visibility? [duplicate]

I'm exploring the idea of adding a hide/show icons for password visibility. I understand we can just use the words "hide" and "show", but if we were to use icons, should its current state be shown ...
49
votes
8answers
12k views

Is there a problem with hiding “forgot password” until it's needed?

To be honest, I don't really see any use for the "forgot password" button/link unless the user put in a wrong password before. In my current project, we need as much space as possible and I was ...
0
votes
3answers
176 views

How to encourage the user to check details before submission

I'm upgrading a legacy financial application which requires users to re-enter their password before a transaction is submitted. I need to remove the password check since I'm migrating users to a new ...
2
votes
1answer
138 views

Should this registration form include field for password now or after user passes review?

The scenario I have may be a type of edge case because of the nature of the site I'm working on. This site (note: the site is not e-commerce, it is not about generating revenue; essentially, non-...
2
votes
1answer
130 views

How is a two-step login better than single-step when you have a password manager?

I am using a browser-based password manager. For most websites the login workflow is: Go to login page. Both username and password field are visible. Credentials are auto-filled by password manager. ...
1
vote
3answers
102 views

Should keyboard suggestion bar be enabled when typing password?

Some apps have keyboards suggestion bar, like on the picture below, enabled on password fields. Is it a good UX or security practice to have suggestions while typing existing or creating a new ...
0
votes
1answer
618 views

Is Google using the password show/hide toggle icon on their login form correctly? [duplicate]

Shouldn’t the icon be the action that will happen after you click/press on it? ...similar to when a video or song is playing, the icon showing is “Pause” (future state), and when it is paused, the “...
2
votes
1answer
55 views

Example workflow when changing a site's identify provider

I'm switching a site from ADFS/AD to Azure B2C/AAD and require users to reset their password. Users will also see different log in screens. I'm struggling to find an approach where users won't be ...
7
votes
2answers
480 views

Perceived security of magic link/passwordless login

As far as I've read, passwordless login like Slack uses (user inputs their email and then clicks on the login link in their email) is becoming more common and is just as secure as logins that require ...
1
vote
3answers
176 views

How to prompt existing customers to change their passwords

I'm looking for some UX examples of how other companies have handled this situation: Scenario: Devs are using an old password encrypting method (sha1) I believe and need to change it to a more secure ...
0
votes
1answer
191 views

Error message in login

In the login page of my software, there are 3 input fields - organization, username, and password. There isn't an option to register, but the registration is done by the organization manager. ...
3
votes
1answer
156 views

Login form: User ID and Password in same page vs User ID in the first page and password in the next [duplicate]

Some major sites like Google and Amazon take 2-page approach for signin. They first ask for ID and in the next page ask for password. What is the advantage in this against single page signin process? ...
2
votes
3answers
130 views

When does it make sense to re-prompt a user for their password, for security reasons?

For a consumer product where a customer has an account, and receives invoices from us ($10k+), and is asked to pay those invoices using a saved payment method (bank or credit card) -- we are debating ...
0
votes
2answers
62 views

Security regarding user's saved card information

so I'm creating an app that allows users to pay for a product with a bank card. If the user decides to save his card information I would like the user to access that information in a way that he could ...
0
votes
0answers
62 views

Is there any advantage to bringing the user in-app for reset password vs in a browser?

Is there any notable difference between bringing the user to a browser to 'reset password' vs bringing them back to the app to do the reset? Considering that this platform exists as an app and as a ...
0
votes
2answers
89 views

Mobile log-in: how to divide two types of user logins and two methods of logging in?

So I'm designing a modile/table log in page. There are two types of users who can log in because the functionalities of the application depend on what type of user they are. Employees and managers. ...
0
votes
1answer
187 views

Best way to show password in case of Unshowing password field? [closed]

I'm developing a Desktop JavaFX application using ControlFX. I have a problem that CustomPasswordField can not show password text instead of points (PasswordField limitation ), it needs some custom ...
1
vote
1answer
93 views

Second level navigation drawer

Situation: I have second level navigation drawer. 1st level is with 3 cards (LDAP configuration, LDAP encryption, LDAP authentification). On the second level(LDAP configuration) there are no cards, ...
0
votes
1answer
110 views

Reset password with MFA

I need to implement a reset password feature with MFA. The plan is to use these 2 factors: ask a security qs and email/sms a code to the user. I think the order of these should be answer qs---> send ...
1
vote
1answer
69 views

Use native keypad or custom one in web application

I'm tasked to implement a code entry view which allows you to enter a 6-digit code. The UI runs in the browser (JS/HTML/CSS), mobile touch devices only. I'm stuck on how to implement this, basically ...
0
votes
1answer
64 views

Should the password field be cleared if there's a connection error?

I have a desktop application which has 3 fields for logging in: Username, Password, and Server URL. After reading similar questions, I've decided that my application will reset the password field if ...
0
votes
4answers
117 views

When is a good time to set a Pincode?

I'm working on a Mobile Wallet for Android that hast the following sign up flow: 1) Download and install 2) Opening screen 3) Enter Phone number 4) Phone number verification (...
1
vote
2answers
127 views

Password Restrictions vs No Restrictions

When a user is presented with a password creation form of any kind, is it necessary to add parameters to their password so it meets certain security requirements (complexity etc)? These parameters ...
2
votes
2answers
851 views

Changing password: Verify with old password, verify by email, or don't verify?

Scenario I want to change my password. I have access to my account, this is not a forgotten password journey. I've seen three approaches to this. Method 1: Re-verify with old password Log on ...
4
votes
1answer
177 views

Studies on Sign In Authentication Error Messages

So, after browsing other threads, I found some information on the question of when a user is logging in, and fails to authenticate do we give the user the message "Username or Password is incorrect" ...
3
votes
1answer
196 views

Is the Mac’s “Wrong Password” gesture universally understood? [closed]

When an incorrect password is entered into an Apple Mac’s login prompt, the dialog gently shakes as if the operating system is shaking its head at you. This is a delightfully intuitive way to ...
1
vote
1answer
1k views

Show or hide password - icon or textual?

Allowing the user to toggle visibility is becoming a more standardised part of forms, and in my opinion for good reason. I'm however unsure what the best way to denote this ability is; an icon or a ...
3
votes
1answer
167 views

Change Password Control

My idea of manage password section is to enable only Current password field at first. If the user enters correct password in the field only then the fields beneath it would go in enable state. Would ...
3
votes
1answer
86 views

What is the name for the pattern of requiring the user to enter their password again to access high value profile information (billing, email)?

Many sites leave the user logged in for typical tasks but require the password to be entered again for certain high-value screens if it's been too long since the user authenticated with username and ...
0
votes
1answer
485 views

Which is the better UX for a user to see their password at the sign up form? (default state)

Regarding the login forms, it is advised to hide the password as default and providing the option to the users to view it in case they need to. When it comes to registration forms though that the ...
2
votes
2answers
129 views

Are there examples of reminders for recent password changes?

Often due to security policies implemented in some organisations or software applications, users are required to change their password after a certain number of days. Usually when you have been ...
23
votes
9answers
7k views

Reducing Password Complexity?

Since starting my new role I've found that 20% of log in sessions are resulting in a dropout. From watching user recordings, I believe this is down to users forgetting their password. Users log in ...
2
votes
1answer
4k views

Username & Password min and max length [duplicate]

We are in the process of creating a web game where username is part of a user profile from the get go. This username will be visible to the user within the main game screen and also in the leader-...
3
votes
1answer
194 views

How do you set up username/password for another user without sending user a temporary password in email?

We have a system where an employer will register a user to our system. Employer has the persons name, and email address. The system creates a new account and an email is sent to the new user with a ...
0
votes
2answers
133 views

Should I create a password pattern or shouldn't I?

I am just creating a registration form for my website. However, I can't decide wether to go the secure or the user-friendly way. I've got two options: The used password must fit into a pattern This ...
11
votes
2answers
3k views

“Forgot password?” or “Reset password”?

We're designing a minimalist login page that follows Google's Material design guidelines. Near the password field, there is an icon with a link to the Reset password page. For such link, what name is ...
2
votes
1answer
111 views

The correct way to figure out how to solve my “forgot password” screen

My client says that is mandatory to send a code, so the developers suggest this screen where you have "mail field" for the code to be send, but besides that you have "code field". Both of them with ...
2
votes
2answers
549 views

Appropriate error message for blacklisted password!

To provide the context, we have updated our password policies to disallow commonly used passwords like “Password1”, “Welcome123”, football teams, first names and easy to type keyboard sequences etc. ...
8
votes
2answers
722 views

What percentage of internet users save credentials in the browser?

I'm trying to get a high-level understanding of what percentage of internet users allow their browser to store the username/password so I can understand the potential impact "breaking" this will have ...
3
votes
1answer
470 views

Why OTP password fields are masked?

If purpose of OTP (One Time Password) is for temporary basis, then what purpose does it serve by keeping OTP fields masked? Even if anyone can view that password while user is typing it, IMO there ...
2
votes
1answer
626 views

more user friendly password reset process

Am writing a software to help my uncle with invoice creation. It has a login interface and each of his employees is supposed to have a cashier id. I was thinking how the best mechanism the cashier ...
-1
votes
2answers
114 views

Why people delete complete password field if only single character is missed? [duplicate]

Including me, I have noticed it many times, people tends to delete complete password field even if they miss single character. Anyone know why users are tend to behave in such a way? Can we do ...
7
votes
5answers
585 views

Do we really need to remember all the passwords?

I'm just wondering if we really need to remember or note down all the passwords we use for sheer amount of applications nowadays. Why can't a user just click on forgot password every time he wants to ...