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Questions tagged [registration]

The [tag:registration] tag deals with questions about the registration process commonly found on websites or other services.

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How would the login/registration window be designed if users were given the option to proceed without logging in initially?

In this case, it concerns booking courses. To book a course, creating a participant profile is required. Once the user clicks on "Create Participant Profile", the login window is triggered, ...
Aiyanaa's user avatar
  • 11
1 vote
1 answer
58 views

Register or Registration For a B2B Sign page

I want to assess the use of the word Registration vs Register on sign up pages. Is there a consensus or research done on this? Thank you
jeancode's user avatar
  • 225
0 votes
1 answer
49 views

Improving User Experience: A Case for Reconsidering PDF Downloads in Terms & Conditions Acknowledgment

The management in my company has determined that we need a more explicit method to ensure that users read and acknowledge the terms & conditions. Their current proposal is to require users to ...
Alex's user avatar
  • 3
0 votes
2 answers
311 views

Best practices for action buttons in a stepper

I'm currently pursuing studies in UX design, and our task is to develop an application that facilitates communication between craftsmen and individuals. For the registration process, we have opted to ...
Timothée JEZEK's user avatar
0 votes
1 answer
238 views

Checkout as a guest for an existing user

I am working on a checkout flow and wonder how to handle an existing customer who has faced a password issue and decided to check out as a guest. When entering an existing email in the guest fields, ...
Saza's user avatar
  • 21
0 votes
3 answers
883 views

Should I keep the user logged in (i.e. "remember me") when they register a new account?

Usually, signup forms don't have a "remember me" checkbox, but at the same time, you're logged in automatically after signing up so you don't use the login form (which has a remember me ...
RationalFragile's user avatar
3 votes
3 answers
955 views

I am losing many users due to them not verifying their email address. What is another solution?

I have a website and an application where a user can register. When they do, an email is sent to them with a link with a token attached (The token is stored in the database). For my platform users ...
Talktomegoose's user avatar
1 vote
2 answers
233 views

Registration Portal UX with many steps & complex requirements - Best practices & good examples?

I'm designing a web-based registration portal. There is a long list of requirements people need to get ready before they can successfully register. The research indicates that many new applicants are ...
cgtk's user avatar
  • 461
1 vote
2 answers
92 views

Course page with multiple registration options

I'm designing a website where people register for courses (online or physical/in-class). The difference with other websites is that every course may have multiple registration options (multiple sign-...
Shahriar's user avatar
  • 318
0 votes
0 answers
81 views

Users unable to use 2FA/MFA

We are currently developing a registration/account creation process for our website where 2FA/MFA is the route we wish to guide all users down There may be scenarios where a user is unable/unwilling ...
Mike's user avatar
  • 183
1 vote
0 answers
428 views

Best practices for mobile app registration and login [closed]

I'm developing a consumer mobile app and was planning to have these options in the registration: Mobile number or email Password Or, use one-time passcode [instead of password] Continue with Facebook ...
Dan's user avatar
  • 11
0 votes
1 answer
261 views

Is it okay to combine Log-in and Sign-up for passwordless/magic-link logins?

The generally received wisdom online seems to be to keep your log-in and sign-up/register flows separate. The reason being, that they are very similar and it is easy for users to get confused. I plan ...
tim-mccurrach's user avatar
1 vote
3 answers
2k views

Good UX for validating both phone and email

A website requires users to validate their email – it's how the user receives their password creation link, and email is essential to several core workflows. There is now also a need to collect and ...
Izquierdo's user avatar
  • 12.7k
2 votes
1 answer
70 views

What's best for a Social Network app first open? Registration needed to view to content or not?

It is optimal to not force the user to create an account on an E-commerce website/application since the objective is to increase the purchases, as noted here. What about a Social Network application? ...
Stemo688's user avatar
1 vote
3 answers
3k views

What is better? Login with Phone or Email or Both?

We are developing a mobile app, which our customer requested the following login/registration options. Email, Gmail, Apple, Phone In addition to that, customer want the user to try the app before ...
PeakGen's user avatar
  • 113
2 votes
2 answers
1k views

What are best practices for registration process?

I'm designing an mobile app. There are 4 input fields that users must fill all to complete the registration. Those are full name, email address, password and username. First, I thought placing all in ...
Stewie Griffin's user avatar
0 votes
0 answers
204 views

Handling multiple email addresses from same user during registration

I have a system that offers content on a quarterly basis. Users can register once, then use the same credentials to log in for subsequent quarters. Our system currently uses email address to know ...
a coder's user avatar
  • 187
2 votes
2 answers
6k views

How to tell the user email already exists and if that email address belongs to you then reset the password

I need to show a message to the user if the user tries to create an account and that email address already is taken and if that email address belongs to the user then reset the password for the ...
U.A's user avatar
  • 121
0 votes
2 answers
595 views

Pro's and Con's of having Register/login vs. only login

What do you guys think is better for the user experience: Having single sign in: New User/Returning User --> Sign in Modal --> social button --> Authentication --> User Home New User/...
Roxana's user avatar
  • 21
2 votes
3 answers
916 views

Registration as part of checkout flow - UX

I am working on a e-commerce project where I am redesigning the checkout flow. Currently there is legal requirement for users to register to be able to checkout because of the type of products that ...
aravind's user avatar
  • 71
1 vote
2 answers
1k views

Should the user be logged in when clicking on the verify email link?

I have a webapp with signp/signin User does a signup with email password or a sign in via Google Twitter Facebook or GitHub If user is new, then an email is sent to this user to verify their email ...
PirateApp's user avatar
  • 995
5 votes
3 answers
280 views

Is forcing users to signup after clicking a play button a dark pattern?

Im in a tricky situation. We are creating a page with a live video stream that in order for the user to view it they need to sign up for an account. I created a page where there is a clear action to ...
bestfriendsforever's user avatar
1 vote
0 answers
123 views

Sign up flow for a mobile app IAP subscription that requires account linking

I've got an existing app that doesn't require any user sign up that allows users to organise lists (all on device storage). It has about 5000 users and I'm thinking of ways I can add value for my ...
TommyBs's user avatar
  • 111
1 vote
0 answers
228 views

Terms and newsletter opt-in with SSO

I have problems to combine a SSO (Single Sign On) registration flow with a required opt-in for newsletter/marketing. The product I work for offers a service which requires a registration to get ...
Flix's user avatar
  • 11
1 vote
0 answers
201 views

Looking for UX pattern for selection that requires opt-in/opt-out option

I am working on a financial app and struggling with the UX in its settings area. The user needs to select with which method he/she wants to login to the app: faceID / fingerprint Only password ...
Ilana's user avatar
  • 11
1 vote
1 answer
258 views

How to display 'No option available' in dropdown menu because option is not yet registered?

Context: A student registration form with 10 fields, where 4 is dropdown. Dropdown option for example; university is empty unless you register the university first in the university registration ...
intnnn's user avatar
  • 653
3 votes
2 answers
388 views

Etsy inspired login/register form that ask only mail address in first step

i'm a UI designer, i study to improve my UX knoweledge and i have a doubt about a project. I have a login/register modal window that works like the Etsy login/register modal at checkout process. In ...
Sara's user avatar
  • 31
1 vote
1 answer
1k views

For mobile apps, should the first screen be Login or Sign Up

On mobile apps, the users get logged out rarely as the login tokens work differently. So, i think it makes more sense to make the first screen for new users. So the first page, when they open the app ...
Sulthan Alam's user avatar
2 votes
1 answer
98 views

For chicken-and-egg apps which require a network effect, should I try to delay my user from noticing early on that there aren't many others?

For example, in my user registration, I can let the user pick preferences for other users, similar to a dating app. If those other users get filtered out, this introduces the possibility for the user'...
atkayla's user avatar
  • 233
2 votes
1 answer
268 views

Linking to registration email URL after a signup form

So, today I was working on the 'thank you for... page' at the company that hired me. It is a page that is shown after the user 'requests' an offer for a certain treatment. Because of privacy rights we ...
Kevin M.'s user avatar
  • 1,074
55 votes
8 answers
7k views

How can I unambiguously ask for a new user's "Display Name"?

At a U.S.-based company, I run an intranet system where all new users have to be requested by managers. The "Request New User" form has a single-field Display Name in which I'm hoping for an answer ...
Dan's user avatar
  • 583
1 vote
4 answers
2k views

How to Block Multiple Logins /Sign Up?

So, I have an App where the user needs to sign up to access the app. I'm planning to run an offer where user can order that item only once in a day. But I have the doubt that he may change login Id (...
Anas Idris's user avatar
0 votes
1 answer
158 views

How to effectively get data from onboarding process?

We currently have a very basic onboarding process when signing up for the platform. It consists of 3 screens: Welcomes you to the platform Asks to input personal data (Birthday, gender, city they ...
Velionis's user avatar
0 votes
1 answer
172 views

Inverting the "activation email" process

It's fairly common for websites to send an activation email to new users, with a link or code for them to use to confirm that they do in fact own the email address they used to sign up. This has ...
Niet the Dark Absol's user avatar
0 votes
1 answer
246 views

What registration process can one employ to prevent users from creating more than one account?

I am working closely with a local entity and they want a registration process for their site visitors. However, they do not want people to create fake accounts using throw-away email addresses, etc. ...
harperville's user avatar
0 votes
1 answer
158 views

How to communicate that creating an account is optional to using the site?

I have a site that can mostly be used without creating an account. Accounts are only needed for things such as preserving favorites across devices, which is minor in the context of the site. I want ...
Goose's user avatar
  • 528
3 votes
4 answers
516 views

Ask users to set a password or pin during the registration process

We are going to give our users the ability to set a password on their apps to protect their personal data such as their transactions, wallet balance and etc. We decided to ask them to set a password, ...
Farsaei's user avatar
  • 51
11 votes
3 answers
11k views

User friendly error message for invisible reCAPTCHA

Lately we've been using invisible reCAPTCHA, and more recently reCAPTCHA v3. Both are hidden and don't require the user to enter a code or tick a box to confirm they are human. So when there is an ...
creatio-mitchell's user avatar
2 votes
1 answer
191 views

Users cannot find the way to key in information during registration

Many users cannot find the way to key in information during registration. With a tracking script, we can see that users just click other places of page rather than the labels or fields of the form to ...
user's user avatar
  • 121
2 votes
1 answer
255 views

SSO registration different ways to ask for account name

I'm creating a user portal to manage Dongle Licenses with Single Sign-on for a niche 3D Cad software. We have both single users "B2C" and companies "B2B" Business rules cannot ...
Daniel Vianna's user avatar
0 votes
1 answer
258 views

How to simplify login and registration when you can't use social login?

What is a good alternative to the traditional registration and logging in methods, other than social log in? I have a project that I'm building that I cannot employ the use of social logins-in. I ...
yaserso's user avatar
  • 443
2 votes
1 answer
156 views

Should this registration form include field for password now or after user passes review?

The scenario I have may be a type of edge case because of the nature of the site I'm working on. This site (note: the site is not e-commerce, it is not about generating revenue; essentially, non-...
mg1075's user avatar
  • 1,300
2 votes
1 answer
156 views

Users asking to reset password in account registration

Ive been pouring through responses in a customer satisfaction survey we put in our account registration and I've noticed a few responses that surprise me. Several people have gone to account ...
Casey Robinson's user avatar
1 vote
2 answers
591 views

User friendly transition between signup page and login page

I work on a website where users: fill in a registration form (with only 2 fields: password & confirm password; each user have a unique token which is stored in the URL) then land directly after ...
Y-B Cause's user avatar
  • 111
0 votes
1 answer
111 views

How to offer users sign in during purchase?

I am working on cinema website. We allow users buy tickets without registration, but the main business requirement is motivate users sign in/sign up during purchase process - after click on seat you ...
Anastasia's user avatar
2 votes
1 answer
1k views

What are the design considerations for showing timers in forms?

By timers, I mean a ticking countdown clock for time sensitive tasks, such as holding a reservation spot. Essentially "You have 3:00 minutes to complete your registration". I've seen Eventbrite ...
Nicolas's user avatar
  • 5,608
1 vote
5 answers
157 views

Company seats registration flow - looking for alternatives/opinions

I'm trying to verify whether the company seats registration flow I built makes sense or not and I'd like to hear about other ways/options/flow. As a part of my SaaS product, I want companies to be ...
Shushi's user avatar
  • 99
2 votes
3 answers
837 views

How can I design a registration form with 10 fields for multiple users?

I'm in a situation to design registration form that asks A Dad [a user] to register his "Son or Sons" in a sports activity and pay for this registration. In order to enable Dads to pay one time even ...
Eamge Morata's user avatar
0 votes
1 answer
104 views

Should you allow a change in password in a registration form?

I'm creating a registration/sign-up form for an app that has several pages (I have no power over changing that). The first page asks name, email, phone number and password, and upon submission of ...
Alisa's user avatar
  • 1
2 votes
3 answers
274 views

Account Registration--Age Gates: Birthdate vs Birthyear vs Age Range

Legally, because of laws both stateside and international, we are now allowed to have users under the age of 13, without obtaining parental consent. To meet this need, we need an age gate to determine ...
Casey Robinson's user avatar

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