Questions tagged [registration]

Registration refers to signing up for a site or service as a user with a username and password.

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20 views

Handling multiple email addresses from same user during registration

I have a system that offers content on a quarterly basis. Users can register once, then use the same credentials to log in for subsequent quarters. Our system currently uses email address to know ...
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18 views

Account registration form - newsletter opt in - during or after?

Will be implementing this as an A/B test soon, but I've been looking for any research or examples and haven't been able to find any. We have a standard account registration form. It includes the usual ...
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2answers
113 views

How to tell the user email already exists and if that email address belongs to you then reset the password

I need to show a message to the user if the user tries to create an account and that email address already is taken and if that email address belongs to the user then reset the password for the ...
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2answers
92 views

Pro's and Con's of having Register/login vs. only login

What do you guys think is better for the user experience: Having single sign in: New User/Returning User --> Sign in Modal --> social button --> Authentication --> User Home New User/...
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3answers
94 views

Registration as part of checkout flow - UX

I am working on a e-commerce project where I am redesigning the checkout flow. Currently there is legal requirement for users to register to be able to checkout because of the type of products that ...
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2answers
121 views

Should the user be logged in when clicking on the verify email link?

I have a webapp with signp/signin User does a signup with email password or a sign in via Google Twitter Facebook or GitHub If user is new, then an email is sent to this user to verify their email ...
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28 views

Fast UX Process for a register of videogame club

me and my brother are working to a digital registry for a videogame club. the flow identified are Flow of new client (booked registration) Flow of registered client Flow of searching client The ...
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3answers
166 views

Is forcing users to signup after clicking a play button a dark pattern?

Im in a tricky situation. We are creating a page with a live video stream that in order for the user to view it they need to sign up for an account. I created a page where there is a clear action to ...
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148 views

What message to show if Email/Username taken by providers?

In my application users can register an account normally (with username, email, password) or using Google or Facebook. What message should be shown if a user is trying to login to my application with ...
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68 views

Sign up flow for a mobile app IAP subscription that requires account linking

I've got an existing app that doesn't require any user sign up that allows users to organise lists (all on device storage). It has about 5000 users and I'm thinking of ways I can add value for my ...
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39 views

Terms and newsletter opt-in with SSO

I have problems to combine a SSO (Single Sign On) registration flow with a required opt-in for newsletter/marketing. The product I work for offers a service which requires a registration to get ...
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70 views

Looking for UX pattern for selection that requires opt-in/opt-out option

I am working on a financial app and struggling with the UX in its settings area. The user needs to select with which method he/she wants to login to the app: faceID / fingerprint Only password ...
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1answer
63 views

How to display 'No option available' in dropdown menu because option is not yet registered?

Context: A student registration form with 10 fields, where 4 is dropdown. Dropdown option for example; university is empty unless you register the university first in the university registration ...
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178 views

Etsy inspired login/register form that ask only mail address in first step

i'm a UI designer, i study to improve my UX knoweledge and i have a doubt about a project. I have a login/register modal window that works like the Etsy login/register modal at checkout process. In ...
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1answer
346 views

For mobile apps, should the first screen be Login or Sign Up

On mobile apps, the users get logged out rarely as the login tokens work differently. So, i think it makes more sense to make the first screen for new users. So the first page, when they open the app ...
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1answer
92 views

For chicken-and-egg apps which require a network effect, should I try to delay my user from noticing early on that there aren't many others?

For example, in my user registration, I can let the user pick preferences for other users, similar to a dating app. If those other users get filtered out, this introduces the possibility for the user'...
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1answer
170 views

Linking to registration email URL after a signup form

So, today I was working on the 'thank you for... page' at the company that hired me. It is a page that is shown after the user 'requests' an offer for a certain treatment. Because of privacy rights we ...
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8answers
6k views

How can I unambiguously ask for a new user's “Display Name”?

At a U.S.-based company, I run an intranet system where all new users have to be requested by managers. The "Request New User" form has a single-field Display Name in which I'm hoping for an answer ...
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4answers
1k views

How to Block Multiple Logins /Sign Up?

So, I have an App where the user needs to sign up to access the app. I'm planning to run an offer where user can order that item only once in a day. But I have the doubt that he may change login Id (...
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1answer
111 views

How to effectively get data from onboarding process?

We currently have a very basic onboarding process when signing up for the platform. It consists of 3 screens: Welcomes you to the platform Asks to input personal data (Birthday, gender, city they ...
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1answer
134 views

Inverting the “activation email” process

It's fairly common for websites to send an activation email to new users, with a link or code for them to use to confirm that they do in fact own the email address they used to sign up. This has ...
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1answer
162 views

What registration process can one employ to prevent users from creating more than one account?

I am working closely with a local entity and they want a registration process for their site visitors. However, they do not want people to create fake accounts using throw-away email addresses, etc. ...
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1answer
106 views

How to communicate that creating an account is optional to using the site?

I have a site that can mostly be used without creating an account. Accounts are only needed for things such as preserving favorites across devices, which is minor in the context of the site. I want ...
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4answers
272 views

Ask users to set a password or pin during the registration process

We are going to give our users the ability to set a password on their apps to protect their personal data such as their transactions, wallet balance and etc. We decided to ask them to set a password, ...
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2answers
4k views

User friendly error message for invisible reCAPTCHA

Lately we've been using invisible reCAPTCHA, and more recently reCAPTCHA v3. Both are hidden and don't require the user to enter a code or tick a box to confirm they are human. So when there is an ...
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1answer
191 views

Users cannot find the way to key in information during registration

Many users cannot find the way to key in information during registration. With a tracking script, we can see that users just click other places of page rather than the labels or fields of the form to ...
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1answer
151 views

SSO registration different ways to ask for account name

I'm creating a user portal to manage Dongle Licenses with Single Sign-on for a niche 3D Cad software. We have both single users "B2C" and companies "B2B" Business rules cannot ...
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1answer
144 views

How to simplify login and registration when you can't use social login?

What is a good alternative to the traditional registration and logging in methods, other than social log in? I have a project that I'm building that I cannot employ the use of social logins-in. I ...
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1answer
141 views

Should this registration form include field for password now or after user passes review?

The scenario I have may be a type of edge case because of the nature of the site I'm working on. This site (note: the site is not e-commerce, it is not about generating revenue; essentially, non-...
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1answer
140 views

Users asking to reset password in account registration

Ive been pouring through responses in a customer satisfaction survey we put in our account registration and I've noticed a few responses that surprise me. Several people have gone to account ...
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2answers
387 views

User friendly transition between signup page and login page

I work on a website where users: fill in a registration form (with only 2 fields: password & confirm password; each user have a unique token which is stored in the URL) then land directly after ...
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1answer
95 views

How to offer users sign in during purchase?

I am working on cinema website. We allow users buy tickets without registration, but the main business requirement is motivate users sign in/sign up during purchase process - after click on seat you ...
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1answer
393 views

What are the design considerations for showing timers in forms?

By timers, I mean a ticking countdown clock for time sensitive tasks, such as holding a reservation spot. Essentially "You have 3:00 minutes to complete your registration". I've seen Eventbrite ...
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5answers
128 views

Company seats registration flow - looking for alternatives/opinions

I'm trying to verify whether the company seats registration flow I built makes sense or not and I'd like to hear about other ways/options/flow. As a part of my SaaS product, I want companies to be ...
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3answers
399 views

How can I design a registration form with 10 fields for multiple users?

I'm in a situation to design registration form that asks A Dad [a user] to register his "Son or Sons" in a sports activity and pay for this registration. In order to enable Dads to pay one time even ...
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1answer
91 views

Should you allow a change in password in a registration form?

I'm creating a registration/sign-up form for an app that has several pages (I have no power over changing that). The first page asks name, email, phone number and password, and upon submission of ...
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3answers
214 views

Account Registration--Age Gates: Birthdate vs Birthyear vs Age Range

Legally, because of laws both stateside and international, we are now allowed to have users under the age of 13, without obtaining parental consent. To meet this need, we need an age gate to determine ...
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2answers
88 views

What should be the flow if user used social log-in at first then tried to login via email after?

Let's say the user signs-up via Facebook. However, some time passed and the user forgot that they signed-in via Facebook and tried to log-in using their email. Usually, for other apps, the login just ...
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3answers
59 views

registering to an account by an sms link in a mobile

It is well known that when using email for registration, one puts a registration link inside the email. It is also known, that when using a phone number (SMS) for registration, one uses a registration ...
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3answers
569 views

“Sign Up/Join Now” versus “Learn More/Find Out More”

Does anyone have any insight regarding the use of a Sign Up "Call to Action" (CTA) versus a Learn More CTA? Here's my thinking: "Sign Up" is ideal in situations where the lead is MOST informed about,...
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1answer
130 views

Is NOT being a social network a benefit? [closed]

I'm working on a new website project that requires users to log in to access the content, and once logged in they can publish, share and follow content. Since logging in is a required action to gain ...
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2answers
169 views

When to ask for login?

I own an online store for video games and use the Stripe API for handling payments. This is the current order of events: Add to cart → Checkout → Enter Card Info → Charge → Download Item. To battle ...
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3answers
145 views

If your app requires an email address to register, but you also allow registration via FB, what if FB doesn't return an email?

Our registered users must provide an email address. However, if they register via FB, sometimes that does not return an email address. So the question is, what is the best method to collect that email ...
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2answers
235 views

User registration with autocomplete and create items

My registration is bid complex for not advanced users. So basically how it works to register user need to choose country, city, club/studio, trainer/dancer All fields except countries are autocomplete ...
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2answers
833 views

Best Way to Validate E-mail (before sending link to complete registration)

I have a web application used by users with “little experience”. The only field that exists on the home page is email. If the user is already registered I request the password, otherwise I send an ...
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2answers
166 views

A lot of buttons on sign up page

We're planning to redesign the signup procedures on our landing page at my company. We want to add options for users to register with their credentials or using OAuth buttons. The problem is a big ...
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2answers
368 views

CTA focus for Sign up or Sign in?

In my web registration form I have signup/signin button options (CTAs). I do not want to confuse the user with two bright and obvious CTA buttons, myself and my client would much rather have just one ...
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1answer
157 views

Registration case studies/research

I am working on a commercial website where customers choose a template and then use a drag and drop interface to create their own adverts or promos. Before the customer can access this section ...
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3answers
822 views

Should I prevent registration with a duplicate email address when the first one is not verified yet

I have a system that requires unique email addresses for registering and it verify that email using a verification link that we send to that address. In a situation like one person register with an ...
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2answers
72 views

How can I prevent people from pretending to be a business and registering account under their name?

I have a website that allows restaurant owners to register and list their menus. I think I should somehow confirm that a registered account is actually completed by someone associated to the business ...

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