Questions tagged [registration]

Registration refers to signing up for a site or service as a user with a username and password.

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1answer
66 views

Inverting the “activation email” process

It's fairly common for websites to send an activation email to new users, with a link or code for them to use to confirm that they do in fact own the email address they used to sign up. This has ...
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1answer
91 views

What registration process can one employ to prevent users from creating more than one account?

I am working closely with a local entity and they want a registration process for their site visitors. However, they do not want people to create fake accounts using throw-away email addresses, etc. ...
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1answer
73 views

How to communicate that creating an account is optional to using the site?

I have a site that can mostly be used without creating an account. Accounts are only needed for things such as preserving favorites across devices, which is minor in the context of the site. I want ...
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4answers
178 views

Ask users to set a password or pin during the registration process

We are going to give our users the ability to set a password on their apps to protect their personal data such as their transactions, wallet balance and etc. We decided to ask them to set a password, ...
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2answers
258 views

User friendly error message for invisible reCAPTCHA

Lately we've been using invisible reCAPTCHA, and more recently reCAPTCHA v3. Both are hidden and don't require the user to enter a code or tick a box to confirm they are human. So when there is an ...
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1answer
118 views

Users cannot find the way to key in information during registration

Many users cannot find the way to key in information during registration. With a tracking script, we can see that users just click other places of page rather than the labels or fields of the form to ...
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1answer
74 views

SSO registration different ways to ask for account name

I'm creating a user portal to manage Dongle Licenses with Single Sign-on for a niche 3D Cad software. We have both single users "B2C" and companies "B2B" Business rules cannot change now, such as: ...
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1answer
111 views

How to simplify login and registration when you can't use social login?

What is a good alternative to the traditional registration and logging in methods, other than social log in? I have a project that I'm building that I cannot employ the use of social logins-in. I ...
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1answer
130 views

Should this registration form include field for password now or after user passes review?

The scenario I have may be a type of edge case because of the nature of the site I'm working on. This site (note: the site is not e-commerce, it is not about generating revenue; essentially, non-...
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1answer
121 views

Users asking to reset password in account registration

Ive been pouring through responses in a customer satisfaction survey we put in our account registration and I've noticed a few responses that surprise me. Several people have gone to account ...
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2answers
240 views

User friendly transition between signup page and login page

I work on a website where users: fill in a registration form (with only 2 fields: password & confirm password; each user have a unique token which is stored in the URL) then land directly after ...
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1answer
72 views

How to offer users sign in during purchase?

I am working on cinema website. We allow users buy tickets without registration, but the main business requirement is motivate users sign in/sign up during purchase process - after click on seat you ...
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1answer
104 views

What are the design considerations for showing timers in forms?

By timers, I mean a ticking countdown clock for time sensitive tasks, such as holding a reservation spot. Essentially "You have 3:00 minutes to complete your registration". I've seen Eventbrite ...
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5answers
120 views

Company seats registration flow - looking for alternatives/opinions

I'm trying to verify whether the company seats registration flow I built makes sense or not and I'd like to hear about other ways/options/flow. As a part of my SaaS product, I want companies to be ...
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3answers
239 views

How can I design a registration form with 10 fields for multiple users?

I'm in a situation to design registration form that asks A Dad [a user] to register his "Son or Sons" in a sports activity and pay for this registration. In order to enable Dads to pay one time even ...
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1answer
84 views

Should you allow a change in password in a registration form?

I'm creating a registration/sign-up form for an app that has several pages (I have no power over changing that). The first page asks name, email, phone number and password, and upon submission of ...
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3answers
165 views

Account Registration--Age Gates: Birthdate vs Birthyear vs Age Range

Legally, because of laws both stateside and international, we are now allowed to have users under the age of 13, without obtaining parental consent. To meet this need, we need an age gate to determine ...
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2answers
75 views

What should be the flow if user used social log-in at first then tried to login via email after?

Let's say the user signs-up via Facebook. However, some time passed and the user forgot that they signed-in via Facebook and tried to log-in using their email. Usually, for other apps, the login just ...
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3answers
48 views

registering to an account by an sms link in a mobile

It is well known that when using email for registration, one puts a registration link inside the email. It is also known, that when using a phone number (SMS) for registration, one uses a registration ...
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3answers
160 views

“Sign Up/Join Now” versus “Learn More/Find Out More”

Does anyone have any insight regarding the use of a Sign Up "Call to Action" (CTA) versus a Learn More CTA? Here's my thinking: "Sign Up" is ideal in situations where the lead is MOST informed about,...
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1answer
128 views

Is NOT being a social network a benefit? [closed]

I'm working on a new website project that requires users to log in to access the content, and once logged in they can publish, share and follow content. Since logging in is a required action to gain ...
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0answers
98 views

When to ask for login?

I currently own an online store for video games and I use the Stripe API. This is the current order of events: Add to cart > Checkout > Enter Card Info > Charge > Download Item, although to battle ...
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3answers
123 views

If your app requires an email address to register, but you also allow registration via FB, what if FB doesn't return an email?

Our registered users must provide an email address. However, if they register via FB, sometimes that does not return an email address. So the question is, what is the best method to collect that email ...
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2answers
196 views

User registration with autocomplete and create items

My registration is bid complex for not advanced users. So basically how it works to register user need to choose country, city, club/studio, trainer/dancer All fields except countries are autocomplete ...
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1answer
152 views

Best Way to Validate E-mail (before sending link to complete registration)

I have a web application used by users with “little experience”. The only field that exists on the home page is email. If the user is already registered I request the password, otherwise I send an ...
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2answers
158 views

A lot of buttons on sign up page

We're planning to redesign the signup procedures on our landing page at my company. We want to add options for users to register with their credentials or using OAuth buttons. The problem is a big ...
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2answers
146 views

CTA focus for Sign up or Sign in?

In my web registration form I have signup/signin button options (CTAs). I do not want to confuse the user with two bright and obvious CTA buttons, myself and my client would much rather have just one ...
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1answer
98 views

Registration case studies/research

I am working on a commercial website where customers choose a template and then use a drag and drop interface to create their own adverts or promos. Before the customer can access this section ...
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3answers
383 views

Should I prevent registration with a duplicate email address when the first one is not verified yet

I have a system that requires unique email addresses for registering and it verify that email using a verification link that we send to that address. In a situation like one person register with an ...
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2answers
67 views

How can I prevent people from pretending to be a business and registering account under their name?

I have a website that allows restaurant owners to register and list their menus. I think I should somehow confirm that a registered account is actually completed by someone associated to the business ...
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2answers
313 views

Signup flow: synchronous or asynchronous?

So let's say we have a paid subscription signup flow. Usually paid signup flow is implemented in a "synchronous" manner: collect details click on "sign up" wait for card details/charge/etc if ...
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1answer
58 views

User uploading logo with no transparency

I am currently designing a registration journey where non tech-savvy users can build their own website. In one of the steps, users will have to upload their logo that will be displayed in the top-...
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1answer
129 views

What is the common name for this type of multiple option journey?

I stumbled upon this beautifully user-friendly, human-speaking quotation journey ceda-nepal.com/cost-calculator/ and I couldn't find any article about this kind of journey. I am currently designing a ...
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3answers
202 views

User-friendly way to generate a URL from the user name?

I would like to create a page upon registration on my site based on user name, e.g. http://example.com/john-doe My concern is though it’s need to be unique in the most user-friendly way. E.g. you ...
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1answer
54 views

How to ask on a registration page if user is private or business

I have both business users and private individuals registering for my service. I would like to start targeting them differently so in the registration process I want to add a question (under email, ...
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4answers
123 views

Asking a send an email instead of registration form

I have build a WordPress website (Something like Reddit, but for a specific niche) for a client. He believe that one quality member is useful than unwanted 100 members. First, he hate both spam ...
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2answers
101 views

Should i trigger a login or signup popup for “registered only features”?

I have a SPA which allows the user to act as an anonymous or as registered / logged in user (Free/Paying). For better converasion rate & UX - what is the best flow? what is the user expectation ...
53
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12answers
12k views

Can a form be too easy to complete?

I've been working on the onboarding/registration section of my product for some time now. We've managed to reduce the form to only one text field. Users register via social login (traditional login ...
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4answers
248 views

Directing a user to an appropriate log in form

Hypothetically, a business has a suite of 10 products, each with separate domains. This business has separate 4 user groups who achieve different tasks on each product. Some products are made for only ...
3
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1answer
1k views

Allow users to create an account without email

I have a website that requires users to enter email and password in order to create an account. I noticed that there are a lot of people that do not want to provide their email address during the ...
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1answer
101 views

What is an ok rate on unconfirmed emails?

We are running an online platform which requires a signup from the user. After completing the signup flow, the users is prompted to confirm her email. Without confirmation, the users can't use the ...
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1answer
111 views

Looking for studies on introducing registrations

Our website allows users to draw plans for submitting to local authorities for planning permission. Currently we don't force people to register, although they can choose to do so to save their ...
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1answer
458 views

Which is the better UX for a user to see their password at the sign up form? (default state)

Regarding the login forms, it is advised to hide the password as default and providing the option to the users to view it in case they need to. When it comes to registration forms though that the ...
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1answer
224 views

what if user register email address with email typo?

we have registration process and we really need for user to confirm their email, we are thinking about: asking the email and password to create their password Next screen, we show the user must ...
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4answers
277 views

How to prevent creation of multiple accounts under the same company?

Let's say there's Company ABC and Employee A signed-up for an account under his own email address (e.g. employeeA@companyabc.com). However, let's say Employee B signed-up under the same company but ...
2
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3answers
294 views

When to ask user for registration

Our team is currently working on a gas station app. Thee are in-app purchases, so we need users to register. When should we ask users to register with our app? Our team has considered two options ...
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1answer
99 views

What should I call a highly restricted username field?

I am designing an account creation form that will prompt for username and pass phrase. The username will represent the user for login and communication with other users. It will also be used across ...
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1answer
133 views

Best way to get a user to sign up via an app

I am developing an app, which allows a user (Leader) to develop plans for many other users (followers). The Leader will be able to update a follower's plan (and the follower receives a notification) ...
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9answers
7k views

Reducing Password Complexity?

Since starting my new role I've found that 20% of log in sessions are resulting in a dropout. From watching user recordings, I believe this is down to users forgetting their password. Users log in ...
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1answer
3k views

Username & Password min and max length [duplicate]

We are in the process of creating a web game where username is part of a user profile from the get go. This username will be visible to the user within the main game screen and also in the leader-...