Questions tagged [user-expectation]
The attitude that the user develops as a result of previous experience with similar products/service or previous experience with the product/service in question that evolves over time. Tag must be used only when there's a change or shift in an otherwise common user expectation.
1,495 questions
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Is it better to have an add/remove feature or a "manage list" function? [closed]
I have a data table and currently the only thing you can do is add/remove things from this list. So I have it setup where you click "add" and it shows you the master list of all items you ...
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Redesigning our searchbar
Our users are having trouble with our search bar. They don't realize they need to click the search icon to start searching. To make it clearer, I've come up with three solutions:
A. Replace the icon ...
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How to expand data table when only 2 columns have data that can be expanded on?
I have a data table where you can click to expand upon the row. Two out of my four columns have data that can be expanded upon if the column is set to enabled. If disabled, there is no additional data ...
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Could elevators not have call buttons?
Do elevators need call buttons? Shouldn't the elevator be called if someone stands in front of the door? I see many questions about people pressing the buttons for different banks of elevators and so ...
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Lock booking seat before or after payment?
Let's say there is 120 seats in a cinema and there is a reserve your seat feature. The client has to choose his seat and then pay the amount for his seat.
Should the seat be locked once the client ...
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Does dynamically updating the date to 'today' on a website affect user experience?
I was quite surprised a few days ago when I visited the latest HTML specs from W3C (they moved it to a new website and URL, but it's official) and saw that they had been updated on that very date. I ...
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Research Dashboard: Empty State vs. Partial Data - What's the User-Friendly Approach?
I'm currently working on redesigning a research data dashboard. I'm facing a decision on how to handle the initial data load for a specific type of data that dates back couple of years. I have two ...
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Non Modal Persistent element - Best practices for tab sequence and general accessibility
We're working on a compare widget that appears when products are selected for comparison. This tray continues to persist as long as the products are in this widget. Even if users move to other pages.
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How many error icons are enough in a nested configuration menu?
So I have been developing a way for users to track where they left mandatory fields blank, so that they can freely go back and forth between menus, the input field would just turn red. In the example ...
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Stepper - max. item count
I currently have an annoying discussion with one of the business guys as he wants to turn a freely configurable tool into a stepper. First of all the tool don't have mandatory steps, it's more like a ...
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User experience of auto moderators in platforms better at case resolution?
It is known that well trained and programmed tools can be used to automate and perform tasks at a greater level of precision and accuracy than humans (most of the time). The fact that they can be ...
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Scheduled vs actual dates & times on a table
I'm designing a "Deliveries" page for a B2B web app. Users can see their deliveries on a table and filter, see the details of each delivery, and export.
The columns of the table are:
...
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When is the best moment to show an input error on a multi-tab configuration menu?
I have a configuration menu with multiple menu, tabs, and some required options. I have asked a similar question regarding this issue, but I have a more specific question. At what point should I show ...
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Should user need to be told how many files there are to be downloaded?
We have a link that says "Download" so the user can download transcripts.
Does this link need to be more explicit? eg, "Download 2 files"
Does there need to be indication if the ...
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Is a process secure if it's not perceived as such?
We just finished research for an article on 2FA (Two-Factor Authentication) and, while writing the report on the insights, I got wondering on this particular finding: Our research indicates that most ...
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Show short background processes outcome on UI?
I have a workflow where when opening the workflow, a background user authentication is done to know if user has proper rights to execute the workflow. Now the check is usually very quick (<2 ...
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Placement of refresh cta
We have one widget wherein we need to place a refresh CTA on clicking will load new information on another item.
In an ideal sceanrio Refresh should be placed at widget level which gives clear info ...
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The best usability for accepting an address from a user
Let us assume that there is no feature for an autocomplete, and that lookup's based on a zip code are not possible.
The usual UI for an address block is usually:
Apartment, house number
Building name,...
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Regarding buttons that takes user outside the app, how do I get them back to the original app?
I have an app where the user undergoes a sign-up flow. During that flow, the user needs to enable "family sharing" on iOS which involves going into the iOS device settings and completing a ...
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Appropriate button copy if the user wants sales to contact them
We're integrating our app with another app via an iFrame.
In the "parent" app, the user would already be logged-in before they can download our app. So ie, we would already have their ...
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159
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Label placement on filters
Why almost all filters I find have their labels inside, as a placeholder? When the users select a value they lose context since the label is no longer visible.
Isn't it a better option to put the ...
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Should i show all the selected items in a data table in a popup when editing items?
Currently I have a large list of items that can be up to 1000. I am allowing users to select from this list of items and remove them from the group they are assigned to. I have the popup created, but ...
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Where should "Unassigned" items go when considering a list filter?
I have a large data table and have some filter options. One of these options is the ability to filter by group, i.e. you can view group1, group2, group3, etc. The issue is, every item either has a ...
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Refresh behavior when signing into acc from admin
In my product, there is a feature where an admin can sign into the customer's account and manage their settings. (ex: Admin can sign into user's account and change their name) I currently have the ...
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573
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Does it make sense to visually differentiate between native select vs custom select/dropdown component?
I am a junior product designer (previously a frontend dev) at a startup so I still have a lot to learn. I'm the sole designer working on a SAAS after multiple other designers have worked on it. I'm in ...
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863
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Filter by values not present on the table
Is it OK to offer filters whose values are not present in the table?
For example, I have a table of industrial shipments. I know some users may want to filter by driver, but I don't have room in the ...
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Show included dates in a matrix/table
I’m stuck on that problem since last friday.
I work for a white-label company. My task here is to display multiple date ranges concerning cancellation fees based on the number of days before the ...
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Is a banner necessary to communicate this?
We are building an app for Zoom where we allow participants to present their screen and annotate.
As an important note, we are aware that Zoom has its built-in annotation feature, but it is not ...
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Design for Users or correct UX practices? [closed]
I was working with a product few days ago and interacted with various stakeholders who have seen the product and users closely. Unfotunately, I did not have access to the user base and was not able to ...
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Should options like "privacy policy" and "terms of conditions" be part of the sidebar menu options?
I currently am redesigning a sidebar that appears when the user clicks the top right corner. Currently, it displays user profile information along with some menu options. Personally, I feel that "...
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How do I design a skeleton screen when the screen has an unknown number of "grey boxes" needed?
I want to design a skeleton screen but I am conflicted on how it should be implemented. On the screen I want to use a skeleton for, there can be any number of rows from 2-5. All rows under the "...
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361
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Export all table data when filter is applied?
If filters are applied to a table, should an export button export all the content in the table or just the content resulted of filtering?
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How small preferences in microwave ovens are chosen by the manufacturers
Dealing with several microwave ovens during the lifetime I find that there are at least a couple of peculiarities I'd rather have my way, but they're not usually listed in specifications. I'm not ...
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Evidence for using "Do not show again" on modal/popup advertisements
We have a modal/popup advertisement that appears whenever the user logins to their account and currently I added a "Do not show again" checkbox next to the ad so that it won't appear every ...
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Offering downloadable marketing content as the final steps in an analytics console
I'm a UX intern working for a startup and i'm building an analytics platform that offers analytics driven marketing.
The current flow essentially moves the user through analytics from high level to ...
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Placing a pop-up advertisement on a login page of a purchased product?
So recently we have been redesigning our login page for our b2b product. You can go to a url, login using an email and password and then you're on the dashboard. Our sales team is pushing that we ...
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Confirm Dialog after swipe to delete
I am building an application where I have a vertical list with cards and I want to delete a single item from the list by swiping left. Nothing wrong with this, right?
Well, these items are "...
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Should an expandable table be collapsible?
I have a page with tables that can have a large amount of data depending on the customer you're looking at.
Each customer can have multiple entities and each table represents an entity. Please note ...
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In one line of a dropdown menu, how can I show that an item is disabled with an icon?
So I have a list of groups, but these groups are dependent on the model you selected. In this image, Group 1 is disabled because I have selected model b (not shown) and Group 1 is only for model A.
I ...
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Compare groups of items
I'm working on a web application allowing users to plan, organize and book an event for a group of people. Users would like to compare and share different options / packages of the event they are ...
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How to make sure user on on the right login page before they continue?
So we currently have two different types of devices, and each device has its own login page/URL. Our customers have been getting confused as to which url they need to access for which device they have....
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183
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Success/Failure messages on top or bottom of the screen?
When users upload a new profile picture for example, where should I put the "Picutre successfully updated" message? TikTok does it on top, while Telegram does it on the bottom of the screen. ...
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Is it better to use a tooltip or take the user to a separate page to communicate to them what is doable or not?
I'm working on an app that will be integrated into a video conferencing client.
In a nutshell, what this app does is allow participants in the call to share files. The app will have two sections for ...
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Reset filters or warn the user when a new element is added to a list?
I have a list of elements (displayed as a grid) which can be filtered using various ways : search input, filter by content, sorting... When the user wants to create a new element, it is immediatly ...
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How to implement a fixed "submit" button on a long form
So I have a configuration menu and I want to add the "submit changes" button fixed to the bottom right corner of the screen. My issue is, my configuration menu options can expand past the ...
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Improving User Experience: A Case for Reconsidering PDF Downloads in Terms & Conditions Acknowledgment
The management in my company has determined that we need a more explicit method to ensure that users read and acknowledge the terms & conditions. Their current proposal is to require users to ...
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What's the right UI of a dropdown when it's disabled?
There are several settings that users need to go through, one of them is selecting a model. By default, a model is pre-selected in the dropdown field. However, if the user expands the advanced options ...
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273
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Best user experience for settings menu with required fields?
I currently am designing a settings/configuration menu and some of these pages have required fields. When the user leaves a required field empty, what should be the expected behavior when moving to a ...
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Appropriate button label to preview a file before sharing it publicly
We're working on a platform that has these 2 sections:
Private files - participants in the call have their own private files section
Public files - Files shared here become accessible (to preview and/...
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886
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Showing icon label on mouse hover only
I'm developing a data table and I'm having trouble fitting all the columns on one screen. My main goal is to reduce the width of the table, and one of my ideas were to remove the icon label and show ...
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