Questions tagged [notification]

a message to a user about some event.

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votes
3answers
1k views

Handling long 'important' alerts on mobile

We're challenged on how to handle multiple long alerts for mobile. In some instances they can be so long the rest of the actual content gets pushed down. the content of these alerts are related to ...
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1answer
50 views

Best practice for out-of-app notifications for in-app messages?

Platforms like Task Rabbit and Airbnb send users an email and/or text message when an in-app message is received. What is best practice in terms of UX for how and when these out-of-app notifications (...
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3answers
63 views

What is a better solution for too many in-app notifications

With the current state of travel, there are many regulatory bits of information that need to be conveyed to users as they make a booking on our travel app. Here there are at least 4 separate ...
3
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1answer
58 views

Top Notification versus Central Notification

When talking about Notification Design I have seen Notifications placed on the top of the screen, on proximity of where the UI element and action is happening and finally, central, on the screen. What ...
0
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1answer
66 views

When to remind with “Remind me later”?

What are some things I should consider and think about that will help me figure out when we should remind the user of something? For context: Our mobile app is basically a wine collecting app. When ...
3
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2answers
90 views

In app - planned maintenance and unplanned downtime messaging

I'm designing the messaging for 2 types of scenarios. Planned maintenance, and unplanned downtime. in both cases, certain services on the app won't work, but the rest of the app will function as ...
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0answers
18 views

Notification scheduler for customer support agents

General time schedule can be fixed from 8 AM to 5 PM. How to solve for shift employees? The requirement is a notification schedule feature for support agents (mobile app).
0
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1answer
62 views

Using WhatsApp messaging to notify users when their order is ready

I'm designing a food ordering experience for a restaurant and we're considering using WhatsApp Business as a way to notify users when their food is ready. this means users will input their phone ...
3
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2answers
130 views

Should I notify the user that the thread owner deleted their post?

I have a website that works like a forum but not exactly. Here, users can create their content of threads while any user can add their posts to this thread. However, the thread creator has editorial ...
2
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2answers
159 views

Error notice vs upgrade banner

We have two distinct styles for the following: An error message (which is a red/black banner at the top of the page) An upgrade message (which is a light-colored banner prompting the user to upgrade ...
3
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2answers
127 views

Since late 2019, why are we seeing a massive increase in pop-up notifications, and why do UI designers think this is a good idea?

This might be slightly broad, but I think most of the questions on this site are somewhat subjective and broad anyway. Since about late 2019, the number of pop-up notifications and potentially ...
2
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2answers
53 views

Displaying flyout menu over fixed notification

I'm designing an intranet application for a client in which notifications are displayed through a fixed flyout pattern in combination with a 'notfication' icon in the header menu. The image says more ...
3
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1answer
79 views

Literature on how to design a notification sound?

A part of a thesis, I need to design a couple auditory notifications in a car. Something along the lines of "check tire pressure", which isn't a warning. I have written down some relatively vague ...
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0answers
49 views

Are there guidelines or best practices for notifications or prompts for how to use your app?

I have even seen this in high-end professional 3d applications, where they will always show you messages, notifications, or prompts for how to perform the most basic tasks such as selecting things, ...
1
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1answer
30 views

Handling a missed task with a recurring deadline

I'm designing a user interface for a website that allows the user to set deadlines for certain tasks. Some of these tasks can be recurring in a variety of ways (Once per week, once a day, every Monday ...
1
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1answer
76 views

How long should notification be stored in a system

Hye, I'm designing a management tool for admin and an app for user they managed. I'm not sure of how long should the notification be stored before expiry? In the app, I suggest to use a 30-day ...
2
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0answers
80 views

What is the best way to map a product's system of notifications?

I am looking for some design research or other method which is used to map notification's frequency, priority, and intensity based upon a user's emotion, behavior, etc. This method could be applied ...
5
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1answer
209 views

Do users care about notification settings?

Setting the stage: We have a mobile-app with multiple services from different domains. Each with their own alerts. We are only talking about PUSH NOTIFICATIONS Problem We send alerts from those ...
2
votes
1answer
78 views

How to indicate partial success in an Android notification?

My question is somewhat similar to this question: How to provide an indication for partial success? But I need to show the indication as an Android Notification. A user can send an alarm (calling for ...
1
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1answer
42 views

When to validate if the set of items selected totally valid for the operation?

Case: enterprise web-client solution for sales orders, the User needs to select lots of items to perform one operation in bulk and not all the items are applicable for this operation (due to hidden ...
3
votes
3answers
271 views

Position of the number on notification icons [closed]

The number in notification icons is generally displayed on the right side of the bell icon, what is the reason behind this? Is there anywhere you have seen the reverse where the numbers are on the ...
0
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1answer
116 views

Should a Notification Center have an infinite history or should it allow the user to close them?

I'm working on a Notification Center (in a web application) and I can't find any information about the notifications history. So I don't know what is the best behaviour to apply for my notification ...
0
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1answer
70 views

Error on initial push notification subscription

Does it make sense to inform the user with an error message when initial registration to push notifications fails?
2
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3answers
785 views

What is the best way to notify a user that updates are available in a desktop application?

I have a Windows desktop application that is used as the front-end for a webservice. This application has a database that could get updated from time to time, but it would also work with an old ...
4
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2answers
654 views

When should a toast arise in web app? [closed]

When should a toast arise in web app (need psychological suggestion)? Why Add to favorite action has no toast, while Archive or Delete actions have ones? Toasts or snackbars are used for low-priority ...
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0answers
32 views

What's the name for the notification pattern: waiting for the user to respond to a notification before sending the next one?

Some websites (e.g. some forums) send notifications like this: User asks multiple questions on the site Other users respond to the questions The website only notifies the user once (that there has ...
1
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1answer
154 views

Notification panel vs banners

When do you normally add notifications to a slide-out panel vs using a banner for it? By slide-out panel, this is similar to what I mean: By banner, this is similar to what I mean (but with a ...
3
votes
1answer
269 views

Toasts on big screens - how to improve noticeability

Our webapp uses toast notifications to inform the user about the results of their action. They are displayed in the bottom right corner. The problem is that I use a big screen - 32 inch - and the ...
2
votes
3answers
894 views

Stack or use multiple notification toasts

I’ve seen it many times before where you’re on a website and you get a notification which comes in the form of a toast, if you perform the same action another toast will appear and it will push the ...
1
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1answer
75 views

Inclusive notification scheme incorporated into design systems

It seems like the standard RED, YELLOW, GREEN and BLUE colours are used in notification schemes/styles in the most popular development frameworks like Material.io and Bootstrap. Of course, colours ...
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2answers
87 views

What is best way to convey to a user that two things are necessary to utilize a feature?

We currently have a feature that allows users to add a Donate form to their page, but this feature is disabled unless you do two things: Upgrade to a paid account Connect to Stripe We want to enable ...
2
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2answers
207 views

Notifications Drawer

We are working on a desktop app with lots of events/alerts/notifications. Because of that, we created a 'notification drawer', similar to the this one: My question is: do you expect the snackbars and ...
6
votes
4answers
2k views

Desktop app status bar: Notification vs error message

I'm working on a particular feature that requires messages to be shown in the context menu when user clicks on it. Option 1 Display different icons for different events (Upgrades and errors for ...
4
votes
1answer
159 views

How to inform user that value of form field was removed?

We have some background processing on form and in the result, some of the form fields can become null. So how should information message about this action look like? The best option we have "The value ...
0
votes
1answer
119 views

Need help designing a full-screen (laptop) notification viewable at a glance from ~5-7 feet away

I have software I'm working on in which a user has to scan a full pallet's-worth of various items of hardware for inventory-taking purposes (think of a wooden pallet in a warehouse laden with stacks ...
1
vote
2answers
381 views

Q: Should notification icon display a number of notifications?

There is notification icon in the header. Should it display the number of notifications? Sometimes the numbers looks bad and not centered, so I wonder to remove the number. Is it necessary for the ...
2
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1answer
78 views

Notification to jump to specialist content in feed

Is there a "best in class" example of how to direct users to a specific bit of content in their feed? I am working on a pilot app that curates articles for students and I am looking for an effective ...
1
vote
2answers
122 views

Does an Administrator need a reminder about other roles?

I'm working on a UI where a site Admin can add another user role. In the mean time, we're calling this new role, "Collaborator". The Collaborator is typically a freelancer the Admin adds to help ...
3
votes
5answers
2k views

Alert placement on user interface - debate (need opinions) [closed]

I'd like to have opinions to see things differently or to confirm that my view is better :) Situation: We are developing a complicated information system (legal stuff) - lots of information, lots of ...
6
votes
4answers
557 views

Are there guidelines on the timing and frequency of notifications?

I'm noticing an increase in the number of app notifications that seek a more continuous engagement threshold. Then, I get notifications about almost anything, at least once per hour. The extreme ...
1
vote
1answer
595 views

New feature announcement - to modal or not to modal

I'm currently designing a way to notify our customers of new features which we've added to our web app. The problem is most of our users don't use our web app, instead they consume our API. Currently ...
3
votes
2answers
889 views

Offline logout of mobile application and receiving notifications

I am siting in a bit of a predicament and cannot find a information about a solution to the predicament on the internet even though I'm sure that someone would have encountered it. The problem if ...
1
vote
1answer
174 views

UX Registration unhappy path

Running through an issue with unhappy customers not completing registration needed for payment to be processed. We badge the nav bar for the user to notice that actions are needed to complete the ...
0
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2answers
554 views

Android Action Button On Notification Itself [closed]

Because of Android O's new policies, I can't run a background service while my application isn't running in the foreground. So, I've to run a foreground service - more specifically, a service with an ...
2
votes
1answer
138 views

Best practices for background activity notifications

I'm working on an app that does some manipulation and heavy lifting of user inputs behind the scenes while the user can go on to do other things. The timeframe for notifications happens seconds to ...
3
votes
3answers
382 views

Warnings on a dialog

What will be the optimal solution for the following use case: A dialog is opened on the screen, when clicking on an action button to send the dialog (after filling in details), in some cases a warning ...
0
votes
1answer
91 views

How to handle users editing the amount they want to pay

I am currently working on a payment form. It's absolutely required that our users are allowed to edit the amount they want to pay. Currently, the way I am handling this is to have an editable '...
5
votes
2answers
489 views

How to communicate an enforced page refresh to the user?

I am working on an app that monitors firefighters during an incident. It could happen that we need to refresh the page automatically, in order to ensure that the user uses the last version of the app....
1
vote
1answer
391 views

Best place for notification preferences

Today I am working on a new feature inside our web app to allow users to set up their notification preferences. However, I am struggling to find an appropriate place to include this feature, which ...
20
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5answers
3k views

How to overcome feature blindness

I work on a product called AwesomeAds, a marketing platform that specializes in kid industry where users can create an ad campaign and monitor the performance of their campaign (engagements, budget ...

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