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a message to a user about some event.

4
votes
2answers
94 views

How to communicate an enforced page refresh to the user?

I am working on an app that monitors firefighters during an incident. It could happen that we need to refresh the page automatically, in order to ensure that the user uses the last version of the app....
0
votes
1answer
72 views

Best place for notification preferences

Today I am working on a new feature inside our web app to allow users to set up their notification preferences. However, I am struggling to find an appropriate place to include this feature, which ...
19
votes
5answers
2k views

How to overcome feature blindness

I work on a product called AwesomeAds, a marketing platform that specializes in kid industry where users can create an ad campaign and monitor the performance of their campaign (engagements, budget ...
1
vote
1answer
117 views

How to alert users to come back to a desktop app?

We are working on a financial related desktop app. The user can commit their money in an escrow for a period of time, and the user must be online about/within 24hrs before the expiration of the escrow ...
1
vote
2answers
120 views

What is the added value of numbering Notification Badges?

Notification Badges are all over our mobile devices, all of the most common apps we use everyday have them. They keep us hooked onto an app and let us know when something new happens. My question is ...
4
votes
3answers
116 views

Opinions needed on a dashboard design [closed]

Here's a VERY stripped down version of a dashboard design with some changes to protect it and the company it is for. I need a few opinions. 1) We currently have an ongoing debate over notifications. ...
7
votes
2answers
179 views

Why leave read notifications in an inbox?

I am making a website with the primary purpose of creating content (specifically, arguments consisting of interlinked statements), very similar in approach to Stack Exchange. Currently, I am ...
2
votes
1answer
79 views

Notification Priority Levels

I want to notify users and am wondering which option to choose. The first option shows an icon with a flag indicating that there are notifications. For example: The second one shows popups like in ...
3
votes
3answers
85 views

Should I use bulk action or allow individual actions on the Dashboard?

On the dashboard, I have an "Actions Required" section. I would like some feedback about user behaviour when being affected by length of time and number of items to manage. In the "Actions Required" ...
1
vote
2answers
68 views

Unsubscribe/Email Preferences

There are several approaches I see out there when it comes to email/notification/messaging preferences. My question is what approaches and features are most useful? Specify preference as to the type ...
2
votes
0answers
74 views

“This website uses cookies” notices should be hardcoded on the browser instead of the website? [closed]

Everyone is annoyed by this virtually useless cookie notices scattered in majority of all websites. Should there be a new a standard that this notice be placed in the browser instead of the website? ...
2
votes
3answers
77 views

Reminder notification for subscription renewal

I am designing a paid monthly subscription feature (happens through PayPal only for now) that also allows users to cancel this subscription whenever they need. Is a renewal reminder a good idea to ...
3
votes
1answer
43 views

Messaging when clicking on a notification email that is out of date

In a forum, users can get email notifications of new replies, etc. as they happen. The links and content of the email are based on what topic received the reply, etc. After the email goes out, any ...
0
votes
0answers
75 views

Web push notifications - best practice to obtain user consent?

I'm thinking about the idea of creating web push notifications for a website, which should serve as a re-targeting method. I'm not even sure what kind of developer I should take for this task, and ...
4
votes
3answers
120 views

Update notifications content after they're sent

Let's say that I have a notification system embedded in a forum. Whenever someone creates a thread, we'll send notifications about this new thread to some users. But, if it happens to the thread owner ...
0
votes
2answers
117 views

How can I hide some UI elements until the mobile version is out?

The first picture depicts a design of notification preferences that is really strongly inspired by Backplane's solution (the second picture), because it suits my case perfectly. The client saw the ...
0
votes
1answer
118 views

What should I display when the user commit an action?

I'm trying to develop JavaFx application. I'm a beginner in UX and I'm confused between what I need to do for notify the user that the operation are commited correctly. I have a form that contains ...
1
vote
1answer
67 views

Dealing with schedule notifications

I have a scheduling system, that is used to schedule multiple courses events. To each event students and resources (instructors) are assigned. I would like to provide email notification to resources ...
2
votes
2answers
98 views

How many notifications should be saved?

In the design for an app with a basic user/post/subscribe system how many notifications should be kept before deleting old ones? Or should they all be kept? (Note I'm referring to an in-app ...
0
votes
3answers
132 views

Is it good practice to show notification on error?

Is it good practice to show this type of notification on general errors? It looks like material design is suggesting for mobile, but how about web? Example: User tries to login, but login fails ...
3
votes
2answers
83 views

What would you call a UX entity for which only one instance can exist?

I'm working on a notification platform and found a somewhat amusing bug. My software checks for updates every N minutes, and if there is an update, lets the user know via a non-modal notification. The ...
2
votes
1answer
96 views

Frequency of notifications and grouping on web

I have questions around the logic of grouping notifications. How does Medium or Facebook treat large amounts of likes and comments? How does it work if a user gets 100 likes in a specific timeframe? ...
0
votes
0answers
16 views

How do I assign specific alerts to specific people and / or groups

I'm redesigning a system that currently sends alerts to groups based on a variety of criteria. The client needs to be able to assign certain alerts to both groups and individuals. Alerts may be ...
1
vote
1answer
77 views

When a user expects a feature but you don't offer it, should you alert them to this fact?

Yesterday I was writing an article on lesserwrong.com. I am used to writing on Medium. On Medium, you can embed videos into your article. On lesserwrong.com, you can't. I was expecting it to be ...
3
votes
1answer
114 views

Setting up notifications with multiple parameters

What would be the best approach in allowing a user to be able to set up bulk notifications for themselves that can have various parameters. The problem is that because the person is setting up ...
0
votes
0answers
37 views

Should an application show some in-app message after taping on a system notification?

In the case that the user ignores a system notification, the app in question: First shows a message saying the app status has changed. Then it updates its content after the user dismisses the message....
1
vote
1answer
59 views

How to best phrase that a serious-sounding notification was expected and not a reason for concern?

Currently our application is spewing out a lot of instance inconsistencies in its user-access logging, depending on the file input. Many of these are expected, but currently we tend to get bug ...
1
vote
1answer
112 views

How should users be directed if they ask for a password reset, but their email is no longer valid?

I manage a website where users can request a password reset via an automated email. What experience should I provide to users who have requested a password reset, but whose registered email address ...
0
votes
1answer
1k views

How many characters can notifications have on iOS?

I'm writing guidelines for drafting notifications. Is there a hard number how many characters can be in a notification? I'm especially interested in compatibility with older iOS versions: Which limit ...
1
vote
1answer
45 views

Email notification on Profile Update

Is there a rationale for sending email notification to a user after he changed some information in his own profile? Example Dear user, you have modified the credit cards in your travel profile. ...
0
votes
1answer
31 views

Should notifications be deleted if the action that created them is reversed?

I'm building a web application which allows a user (the first user) to follow another user (the second user.) That second user is sent a notification when they are followed by the first user. If that ...
1
vote
2answers
156 views

What's the best wording for a notification with multiple actions?

I'm developing an application where users can add charts and graphs to a workspace. Every time they add a chart to their workspace, I want to provide them with a banner notification that says ...
20
votes
7answers
5k views

How should I indicate that a download is in progress?

I have a data table that has a row of buttons with download format options. When one of the buttons is clicked, I want to display some sort of message to indicate that the download preparation process ...
0
votes
1answer
50 views

Should I have a notification screen or just showing a badge the section is enough?

I'm designing a heavy content app and I first proposed all the notifications to be presented at one notification screen (option 1). The screen is a list and each item redirects the user to the proper ...
2
votes
2answers
110 views

Facebook notification bar on mobile vs web [closed]

If you observe, you can "Mark as read" in the notification bar in the web application. However, the same is missing in the native app. I am trying to understand the reasons/logic behind it. Also, ...
0
votes
1answer
63 views

What's a professional approach to discouraging web developers from contacting a business owner through a contact form?

Currently, there is a contact form on a site I develop, with a dismissible (bootstrap-style) alert below the submit button that says No Solicitors And when it is closed, a cookie is stored to ...
4
votes
3answers
440 views

what is the best way to ask the user to turn on bluetooth and enable him to do that?

A medical app requires bluetooth to be on in order to sync with external device, we want to permit the user to do so inside the app, what will be the best way to do so?
1
vote
4answers
111 views

How to formulate notifications in a splash screen?

I'm developing a desktop application which has a splash screen. During startup it shows notifications about what is currently being done, e.g. loading resources and plug-ins. How do I properly ...
4
votes
2answers
1k views

When should I make my notification sticky?

In Android, notifications can be set to be "onGoing", which means they are sticky and cannot be swiped away. Some common examples are music players, and Android's own update notifications. I have an ...
3
votes
2answers
180 views

Notifications on iOS vs Android

In a progressive HTML5 Webapp, is it OK for the Android Version to have notifications and the iOS version not? Seems a bit off, but iOS does not allow notifications for webapps. Should I use an ...
1
vote
4answers
74 views

How to alert the user to open the app (after queuing)?

We have an app where in a user needs to queue for a call with a consultant. Their queue number goes up each time the consultant finishes a session. E.g. From queue no. 3, it will become 2, and then 1. ...
3
votes
1answer
177 views

Is it beneficial for users to be able to change the display location of user and system notifications?

Some back story. I'm working on a data science platform, and sometimes when working with Jupyter, RStudio, H20, etc, displaying notifications works for one type of notebook but not the other. Because ...
2
votes
1answer
127 views

How to more effectively communicate important announcements to users?

My team and I need a more effective way to communicate important announcements to our users about the web app they use. The announcements contain information about new features and actions within the ...
1
vote
2answers
130 views

How to alert a user of a very important task on a mobile app?

We have a task application wherein a service provider must be able to see an incoming job right away as it is time sensitive. We'd like an alert that's similar to a call (it has that urgency to it) ...
1
vote
1answer
158 views

Placement of a status area

I have read with great interest this discussion relative to web applications. Now I'm facing a very similar problem with respect to notification/status information inside Desktop applications. There ...
5
votes
3answers
236 views

To success or not to success?

I searched around if it's really a must especially in web. I found two great UX SE answer. One is from: https://ux.stackexchange.com/a/11652/86963 The other is from: https://ux.stackexchange.com/a/...
0
votes
2answers
109 views

How do I inform the user every time there is change in status

I'm currently designing a monitoring tool for vehicle parking lot - where I have to inform users every time a car parked and left. User doesn't have to acknowledge the notifications. It is just an ...
5
votes
5answers
809 views

How to show notifications on a desktop app?

We have a desktop app where in there's a consultant receiving customers for a video conference / consultation. In this app, we have incoming customers (meaning, customers that require consultation ...
0
votes
1answer
610 views

distinguishing the difference between push notifications and in-app notifications

Through past research, I've found that users connect better with the term 'notifications' rather than 'push notifications' (as push is based on quite a techy concept of the notification being pushed ...
1
vote
4answers
133 views

Should users need to re-confirm booking appointments?

Let's say a customer booked an appointment for a class. Then on the day of the class, an SMS will be sent to the customer to remind him of the appointment. At this point, which is the better approach ...