Questions tagged [feedback]
Feedback covers both how apps and websites respond to user input, flagging errors, showing effects of actions etc to them AND anything to do with giving and soliciting feedback for the developers and site owners through e-mail, written reports etc.
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How to design UI feedback from a form submission so it doesn't jolt the layout of the webpage?
I have this basic email subscribe input, and I'm wondering a general pattern for not having the error "notification" move the input down the page when it appears.... There can be 2 states: ...
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Why does the "Thank you for contacting us" page still include the contact form?
After submitting a subscription or contact page, the user is typically presented with the same form with one change: an often small statement saying "Thank you for your response." Why would ...
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How to highlight a user in a table?
I'm creating a data table and I would like to highlight the user, so they know it's them on the table when they view it. What would be the best way to do it? Adding '(you)' after the name, or just ...
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Show short background processes outcome on UI?
I have a workflow where when opening the workflow, a background user authentication is done to know if user has proper rights to execute the workflow. Now the check is usually very quick (<2 ...
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How to handle requests that will be picked up by a person and responded to within 5 minutes
I'm currently designing a voucher/discount journey.
Due to system constraints, this is the scenario
User needs to request a voucher.
The request then goes to a crm that is managed by individuals.
...
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Success/Failure messages on top or bottom of the screen?
When users upload a new profile picture for example, where should I put the "Picutre successfully updated" message? TikTok does it on top, while Telegram does it on the bottom of the screen. ...
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Does iOS have an equivalent to Material Design's 'ripple' effect when touching a surface?
I'm working on an app using Flutter that is being rolled out on both Android and iOS. Some iOS users have expressed confusion at the 'ripple' effect that appears on a surface when it is tapped or ...
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Need help for Svg-typed-Info section
I'm currently trying to create an SVG image for my GitHub readme's top. This image would include a profile for the user, a few links for social networks or similar sites to post(pinned), and some ...
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How do I make a grid of radio buttons accessible and intuitive?
Bakground
I'm designing a form for recruiters where one question pertains what qualifications are required for the job.
My employer is very serious about accessibility/WCAG so any designs need to ...
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Signaling that an integration is active for the current course in an LMS
I have an LMS webapp for which I created an integration with Google Classroom.
The integration can be enalbed by teachers on a per-course basis from an "integration settings" page of the ...
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Why do chat apps inform the user that a message has been deleted?
Is there a reason to show the user that a message was deleted, rather than just remove the message? What benefit does this provide the user over simply hiding it?
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Score at Quiz app - Learning app
For a learning app, which is better: adding score or not?
The feedback will be after each question and at the end we will rank users.
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How to inform user they canot remove an element?
So I am working on a software for repair and maintenance companies right now. We are going to have a customer database.
Once you add a customer to the database, you can only remove them if there are ...
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Editor's autosave UX
I'm making a web app in which users have access to an editor which auto-saves their changes.
I'm looking for a way to provide better feedback than I'm doing now about the auto-saving and possible ...
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How to show correct and incorrect answers to multiple answer test?
I'm in the process of converting a paper-based test to an online one. One particular test is giving me significant pause for thought. It's a multiple answer, "check all that apply" question ...
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Asking for feedback during timed test
At my company, we're building an online test-taking experience, and we ran into a problem. We would like to find a way to encourage our users to provide feedback during the test; however, since tests ...
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Being part of a product team and a design team at the same time
I joined a new company as a product designer a few months ago now. I'm part of a product team but I'm also part of a design team, and I'm finding some struggles in navigating between those two worlds ...
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How to visually emphasize one card among many
I'm working on a portfolio and I want to present myself as "T-shaped designer", so I sorted my works into 3 different categories. These categories will be shown as clickable cards/gallery ...
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Should we explicitly alert the user that an operation they performed was successful/unsuccessful, even though it's implicitly obvious?
We have a few buttons on our website that when clicked do somethings that are obvious (download a file, open a new tab etc) but don't actually change anything on the webpage.
The answer here https://...
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Show feedback messages in an editable data grid
Any advice on how best to display success/error messages while editing fields in an inline data grid.
I've got an editable grid where records are saved (and validations are performed) as the cells are ...
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How to globally provide real-time feedback for async operations?
Preface
I'm working on designs for a web application where users can create data-processing workflows that get executed asynchronously from the server. Most of the time workflows will run in ...
user150078
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Is it ok to inform the user about an active SSO connection in Login?
For log in security, I know that you don’t want to identify whether or not it is specifically the username or password that is incorrect.
e.g. “The email or password you entered is incorrect”
Along ...
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Does requiring NPS/satisfaction score to give feedback skew results?
The other day I wanted to leave feedback on my gym's website. The feedback widget looks like this:
The first question is a mandatory satisfaction score (I clicked 10, but it's not the default).
I ...
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What is the best way to orient or show the user off-screen required fields that need to be filled out?
What is the most effective way to direct the user to unfilled "required" form fields that are off screen after pressing submit or save on a form?
I've seen methods that I'll list below, ...
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How do I best make a tally of items on a mobile phone
I'm designing a wireframe for a mobile app for logging materials.
One of the features needs to be able to log the makeup of a material.
fx in the case of a technical fabric the composition can look ...
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Communicating design to non-designers
How do you communicate design to non-designers? For example, a complex information architecture. Sometimes I get the impression that it is really difficult for non-designers to be able to visualize ...
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Choosing a "Post Type" from a Grid and move to next step
When a user wants to create a new post, my app has a Grid with "Post Types" as the first step, and below the Grid, it has the rest of the form where users can type a Title and a Body.
When ...
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Feedback form placement [closed]
Intro:
I am working on a software which is a video consultation platform between brokers and his customers. The problem is where to include the feedback form.
A broker is in a consultation with a ...
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Should visited and unvisited links be of different color?
Every research-driven publication I've read has always said that different colors for visited and unvisited links are markedly better, and having them are the main reason I child themed twentysixteen ...
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UX when showing multiple QR codes, but making sure people don't accidental scan the wrong one
We have created a poster with the most ordered products for our customers. This also shows QR and barcodes for each product which they can scan with their phone (and our app) to re-order the product ...
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How to let user know that an automatic process in a mobile app can still be triggered from a different screen?
I'm working on a mobile app with Bluetooth Low Energy, that can trigger some hardware by either holding the phone near it (primary action) or trigger the hardware manually by looking for nearby ...
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Help with writing a survey for clients to rate my UX performance/contribution
I'm writing a survey for internal clients at my company to rate my performance on the UX services I've provided. The survey is going to contain a rating system on a scale from 1-5 (and N/A) in the ...
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Why does front page of Google.com give no feedback when trying to search when nothing's entered?
Carry out the following experiment:
Go to google.com,
Leave the "search" field empty,
Click "Google search"
I was having a discussion with my friend about how applications should ...
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What feedback to give to users about why drag & drop does not work here?
I've been struggling to find good examples of this online, basically, the issue I'm trying to solve is that I want to provide feedback to users on why they're unable to rearrange the order of their ...
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What to do when people in your team say “I have no feedback” in a design critique session
I started doing design critiques with my team of developers (I am the only designer within my team) to get feedback from them as early as possible and all along the process. I am really trying to ...
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Does user feedback always get worse over time as a website gets older?
We use 'Is this useful? Yes / No' feedback. We have targets from senior management to improve feedback results, but they are not getting better, no matter how many UX and content improvements we make ...
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Users aren't sending us feedback rating
we just launched a beta version of a website, where we included a feedback rating system.
A question, five stars and a comment box.
However, in three weeks, we had 0 feedback. Analytics show people ...
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Good way to present wireframes to stakeholder for application concept?
For a lesson-making application, I have designed wireframes with multiple user flows to help illustrate the important features within the application (i.e user creates a lesson , user clicks and drags ...
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What is the best practise for a Search button state - should we always keep search button active or make it active after user inputs?
I have seen that in some sites they always keep " Search Button" in active / enabled state even if input fields are empty.
Is it a correct way or should we make it enable only when user selects / ...
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Blank states where multiple members can create content
We currently use a handful of blank states within the sections of our app to inform users about what things are, along with the benefits and a helpful example.
The problem is that this is a team ...
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How do you convey that the minimum size of an input is X characters?
I have this Q&A site, where I want the title to be at least 20 characters and the body to be at least 200 characters.
What is the best approach to convey these to the user without having them to ...
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Lightweight way to gather feature requests from users and let them vote?
To have a user-driven roadmap for my app, I am looking for a tool that let's them suggest and vote on ideas. Something like Canny:
But since I only have a small community, I don't need any crazy ...
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What process should be undertaken to get feedback from white-label clients?
I'm currently working with a company that distrbutes their white-label product and I was wondering what is the best process in order to get feedback from clients in regards to how their customers are ...
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Feedback content for the request's response
Let's say I have a 'variables' form, the user is supposed to add a new variable or save an existing variable.
I have made a feedback component which includes an icon, title, and a message.
when the ...
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Why get rid of transponder-read status lights at tolls?
When driving through a toll both with a transponder, it is common to have some form of display feedback to the driver. For example, the US state of Maryland has an explanation here showing the three ...
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How much incentives is too much?
While planing the research for a conference paper, a question remains present to us. The study involves three simple steps: (1) initial participatory interview; (2) participants interaction with a ...
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Notifications Drawer
We are working on a desktop app with lots of events/alerts/notifications.
Because of that, we created a 'notification drawer', similar to the this one:
My question is: do you expect the snackbars and ...
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Is there a standard for vibration pattern when a mobile device failed to send an alert that the user needs help?
I've been looking for any standards around haptic feedback of a mobile device when it tries to send out an alert for security but failed. I haven't found any clear answers so hoping I'll get some ...
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Should disabled buttons give feedback when clicked?
I was wondering if you could help me with a UX issue I am facing with “disabled buttons in Mobile”
We have a few different input fields as part of a mobile onboarding process. These forms have quite ...
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Should I clear selection by re-clicking on icon, or make a "clear button"?
I have a UI in which I collect user feedback using simple two simple thumbs up/thumbs down icons that appear below the thing being rated. (US users only so no concern about thumbs up being offensive ...
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