Very intelligent analysis by the way.
I think It would be good UX to pre select multiple cleaners and explain to John why he is doing that (though I feel 4 is a dime too much).
Also, the multiple selection can be made optional such that he could select the cleaner he wants first and then have the option to select maybe two more cleaners just in ...
I am not aware of any UX research based on this exact scenario, but I would imagine this system to be designed very similar to a regular chat system if there are more than around four bots.
For quick inspiration, this article showcases different designs: https://medium.com/inspiration-supply/chat-uis-interaction-design-7b62523f3dc4?
Anything less than four,...
Lexical level - related with vocabulary.
The lexical system has its internal structure. It consists of a network of formal, structural and functional dependencies occurring between individuals in the lexical system of a given language.
The icon itself is not a word but a visual image.
I think that the lexical dimension can strengthen the message and ...