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The problem that I see with your approach is that users might select just one option. I would divide this answer in 2 to guide the user. When the user clicks the answer in the first part the accordion will collapse the first section (Office) and expand the second section (Home).


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The short answer is: It is fine for the scenario you described, assuming that the term usability testing was used consciously. Quoting from Wikipeda: [Usability Testing] is more concerned with the design intuitiveness of the product and tested with users who have no prior exposure to it. Usability testing is best used to answer the question Is this ...


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i believe this is fine. Even if they are not customers currently they may become customers in the future. It also depends on exactly what you are testing. it might have to prepare the user before the test, where you would describe a scenario and ask them to put themselves in the shoes of a certain kind of a persona that you maybe wanting to test.


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Totally! Even though some people practitioners accuse this practice of being "ux theater" a common usage of personas is using them to have non-users perform testing while pretending to be different user personas. Many, many times I have done non-user testing with stakeholders playing as users to build awareness and grow the understanding of UX within ...


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It depends on how much the features and users differ per product, and what the risk and impact will be when you don't test. But if an expert review shows that the cost of user testing most likely won't outweigh the cost of possible fixes afterward, it's fair to assume that risk and impact are low. You could communicate past test results, the expert review ...


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Usability testing detects problem in your design, and workshop is more about getting ideas and general feedback. To spare time you can use Lookback or similar tool for remote usability testing, if your goal is to test design.


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Pagination allows you to find something later by page it was on. (When you didn't save it, because you didn't think you will need it, you will still vaguely remember which page it was on.) Infinite scroll is more "lazy" - comfortable to use at the moment, but you won't later find anything that you see there. So do your users like to go back to what they ...


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I want to know some of the discerning factors of a product that makes you choose quantitative over qualitative research and vise versa at any given time during a project.? This is tricky because at different times during a project for a product you might have a preference for a certain type of information/data. I general I wouldn't choose one over the ...


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My approach is to set up the user to tell me when they are done, with the caveat that I'll gently stop them in the interest of keeping us moving. I've rarely had to intervene as long as I let the user know they can't fail, it's them testing our solution vs us testing them. In setting up the test I'll tell the user to indicate when they are done with a ...


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Do you think you're having an issue with your test subjects being uncomfortable? Or are you feeling a bit awkward when facilitating sessions? My approach now is a tiny hand clap and saying "Alrighty then, let's move onto the next one" which is not a gesture I make in normal life. It's a bit of a forced gesture I'm making right now to be a little more "...


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The qualitative When you would like to discover new things and understand user behaviour because in this method the user is free to talk anything about the subject; You just manage the time and point some subjects to be discussed not influence the user's answer. You need more time to analyse the result because is not standardized; You probably will not ...


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I'd like to present a slightly different take on the question by asking the question "what do you qualify as a competitor?" Reason I ask is that you could feasibly call either an existing service due to be re-designed a competitor, or at a push an earlier iteration of your own service. With this view point, there is certainly value in understand with ...


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