New answers tagged

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It could be a weird inversed effect of Negativy Bias, as the working hypothesis could be related to the idea that respondents liley associate 'none of the above' as a failure and feel compelled to evaluate the question proposed with weighted attention. "..people combine information, they weigh negative information more heavily than positive; i.e., that ...


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If the donation method needs explanation, maybe you have to consider one that doesn't. If it's not avoidable, then the user might be given a choice between showing and hiding the payment instruction.


5

we send billing information to these emails, and we can't have an account be email-less Just keep sending bills to the "old" email addresses. Only disallow login-by-email to those accounts that don't have a "new" unique email yet. A first come, first serve system, where [an account] can lay claim to the email For those accounts that share an email ...


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Force all new users to use a unique email address. Ask users to verify their email address when they sign in (send an email with a unique link that can only be accessed by the owner of the email account). Allow merging of accounts that share verified email addresses or require one of the accounts changes email address. Only authenticate email sign-ins from ...


2

Do we have any data about how everyone uses QR's? And I'm pretty scared that users will drop if they don't understand the flow This is valid for any age group, my parents are the late 50s and they wouldn't know how to use QR code. You will never find out how good your ideas are if you don't test them out. Without a test, any statistics are just numbers ...


2

I found some statistics from Comscore, 14 Million Americans Scanned QR Codes on their Mobile Phones in June 2011. The article is a bit old, but I think it is still relevant. A demographic analysis of those who scanned a QR code with their mobile phone in June revealed an audience that was more likely to be male, young to middle-age and upper income. Men ...


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I think collecting online donations should be easy, affordable and transparent. Showing payment-related FAQ/instructions at the end of the page will make sense.


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Okay, so what I was thinking of was a tax return software. After each step when you press "Continue", you get a little dialog above where you're promted to choose your "reasoning" for continuing: Topic doesn't concern me Edit topic later Finished editing topic (There's 5 options because the 2 above refer to the topic and the 3 below to the 'dialog', ...


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The way I see it, these are the main arguments here: Nested Scrolling Pro: More order, everything stays in place, user knows fixed location of all elements Contra: User's working area is limited, browser search may not work correctly Browser Scrolling Contra: Elements may be displaced, depending on how it is implemented (is answer section sticky on the ...


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I prefer web scrolling than inner scrolling. At first we think about user experience, inner scrolling present a better view but most of time user skip content in inner scrolling section.


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The ideal length for a task on mobile is 0 seconds. I.e. ideally what you want is done already and automatically for you, saving you time and effort.


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It really depends on the task because the expectations are different for different tasks. People expect messaging or social media engagement tasks to be quick because they already are quick on messaging and social apps. For stock trades, it’s conceptually a little more complicated and there are a series of decisions that have to be presented in sequence ...


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In this article by Nick Babich, Design a Perfect Search Box, he suggests that if the search field is important, it should be prominent, showing the text field instead of only the button. The main reasons are: It can be the fastest route to discovery for users; Search hidden behind an icon makes search feature less noticeable; Search hidden increases the ...


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Did you ask your (potential) users about their expectation? Seriously, that should be the UX-focussed approach. Not knowing anything about the target user group, or the content, my general recommmendation would be to make it work like a filter: Keep all articles which have an active tag assigned. So, if you uncheck "learn", the "tech" tag is still active,...


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I think if you already have a lot of calls from customers about needing to downgrade their plans, it may be a pricing or expectation issue and not necessarily a UX thing. But if you still think it's a UX thing, Zoho Meeting allows you to downgrade your plan in some easy prompts.


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