37
votes
Accepted
Label & Text-box alignment. Read the case
Luke Wroblewski (aka LukeW) wrote an article about different label position. Like many things in UX Design, its a question about pros and cons.http://www.lukew.com/ff/entry.asp?1502
Mateo Penzo then ...
- 8,949
6
votes
Why is UX design important for online multi-tenant B2B SaaS application?
The sales team is your best ally here. If your company is throwing more money at sales people, it means that the priority is acquisition. You probably have decent retention already due to leadership's ...
- 12.9k
4
votes
Scrolling with more whitespace vs Everything on one page
Whitespace, mostly referred to as negative space, is the portion of a page left unmarked, the portion that is left blank. Moreover, if the people who most need to increase font size are people 65+, ...
- 795
3
votes
Input steppers placement in customer journey webshop
I think it's great to have this quantity stepper n Product Details page and in the Shopping cart.
One interesting example I saw:
When you click add to cart
The buttons is transforming in the ...
- 1,068
3
votes
How to design a website for both customers and business?
First off, I believe you should do some research regarding your target users' screen sizes to see if it actually falls above or below their screen's fold, in case you have not created a fixed footer. ...
- 631
2
votes
Label & Text-box alignment. Read the case
While I don't have any real scientific evidence with graphical representations like SteveD above (great post BTW), I usually go between the vertically displayed labels versus the horizontal right-...
- 51
2
votes
Accepted
Wizard split step VS big step in B2B application
Try putting the stepper navigation up top. Allow them to see the criteria values, and refresh as needed.
Since the quality of the list is dependent on the criteria, you could attempt a persistent ...
- 25k
2
votes
Accepted
Products in a users cart that goes out of stock
If possible, I would extend the system a bit. With those under-categories of "out-of-stock": Ordered and Permanently out-of-stock.
When permanently out-of-stock, the item should be removed of course ...
- 441
2
votes
Why is UX design important for online multi-tenant B2B SaaS application?
It will likely be a very long and hard process to convince people like that.
I'm currently going through something similar as UX designer at a b2b company trying to fight for resources to implement my ...
- 2,378
2
votes
Accepted
Form alignment with numbers in B2B (integer)
The important thing here is to consider the use cases.
There are a few things to consider, and I think you've hit on probably the main one, eye tracking, and in your example you've given an example ...
- 2,114
1
vote
What are the main differences when conducting user research in the B2B space versus B2C?
"How likely are you to use this feature" is a problematic question for a few reasons:
People are notoriously poor at predicting their future behavior. People will say they want something, ...
- 12.9k
1
vote
Looking for examples of left side bar PLP filtering that needs an apply button
Why would a left-side bar PLP filtering component need to look different from a right-side PLP filtering modal that shows over the products? As far as your users are concerned, unless you're super ...
- 1,024
1
vote
Incentive to recruit B2B customers for generative interviews
The main incentive is being part of the SASS creation process and helping create a product that will eventually help deliver more value to the community of customers. Also, early access to new product ...
- 1,040
1
vote
Card sorting exercise for a complex platform that is more focused on actions than information
You can do affinity mapping based on the actions, and prioritize those actions.
Card sorts are great for grouping objects and their related categories (or attributes within). In your case it seems ...
- 25k
1
vote
In B2B applications where are the T&C and Privacy policy placed usually?
If the agreement to the T&C and Privacy policy is a must-have before the user can use the site, then showing a message up front as a modal overlay is perhaps the best way to ensure that the user ...
- 11
1
vote
In B2B applications where are the T&C and Privacy policy placed usually?
Usually legal agreements in software are expressed through a master service agreement and other contractual documents. They’re usually read and handled by the business’ legal or operations officers, ...
- 12.9k
1
vote
Representing multi layered data in dashboard
I'm guessing that the reason for displaying the percentage of devices is to give the viewer an idea of the proportional number of alerts per threshold group; since a group with more devices will ...
- 886
1
vote
Instagram-like stories for a B2B eCommerce site?
There is no yes or no to this question. It depends largely on what your site should do and what your users need. Here are some questions you should investigate:
What informations do your users need?
...
- 3,445
1
vote
Accepted
System alerts / errors in B2B web design - How to design system alerts so that users pay attention to them
Have you thought about toast messages in the top right of the page? Something that doesn't necessarily distract the user, but can also catch their eye?
Source
Another thought, I don't know how you ...
- 317
1
vote
Form alignment with numbers in B2B (integer)
Option A is the default horizontal alignment in Google Sheets too, but I also see the eye tracking problem that you mention and I think it affects both web and desktop applications.
Maybe this ...
- 386
1
vote
Why is UX design important for online multi-tenant B2B SaaS application?
Please note: I do not have an UX background but I do appreciate usable applications.
The reasons may vary from application to application, but I'd argue a key factor is that, when a product is ...
1
vote
Should we allow email invitations sent to an email address to be used with another?
The most secure approach, which you've probably figured out already, is to tie each invite to a specific address and not allow it to be used with another.
However, if you want to make things a little ...
- 260
1
vote
Should we allow email invitations sent to an email address to be used with another?
Tie the invitation to a specific email address.
As you mentioned, this is invite code grants permissions to your service, so it should be handled carefully, perhaps even on the level of a password ...
- 19.6k
1
vote
How to conduct product discovery process in the B2B
Looking at the points you raised around the difficult of the type of research and addressing each one of them:
Multiple feedbacks: multiple personas can use the same product
I think this is ...
- 27.7k
1
vote
Usability studies about B2B service pages?
It's worth mentioning that service pages should be approached as any other page in other types of websites. Understand who your users are, what they are looking for, what questions they have. ...
- 5,628
1
vote
Scrolling with more whitespace vs Everything on one page
As @Awesome Designer asked, we need more data to answer this.
If it is confidential data and since that you have already come up with the solution, you can use both, give options for your users to ...
1
vote
Wizard split step VS big step in B2B application
I work a lot on .GOV projects over here in the UK. We advise splitting tasks into small components because we find it focuses users attention on a specific thing. Ergo, the step wise approach is ...
- 8,270
1
vote
Wizard split step VS big step in B2B application
I came across a similar requirement where we had to onboard Enterprise social media accounts that had more than 40 Facebook pages. We were ad-tech company and our USP was we consolidate your various ...
- 150
1
vote
B2B / B2C two separate websites, same URL, benefits vs. problems?
I feel that recent Digital growth (including freetoplay tools) made the B2B and B2C frontier very thin.
Let's look at how big brands do it.
Apple and Google sure have a single main web site, then ...
- 141
Only top scored, non community-wiki answers of a minimum length are eligible