Questions tagged [b2b]
This tag is about websites which are selling not to end users but to other businesses.
42
questions
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What is the best way for a Seller to change a shipping provider for product delivery?
I am currently designing a checkout flow in Figma for our e-commerce website. We are a B2B marketplace where galleries can post their artworks for sale. Our website partnered with a shipping company. ...
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vote
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answer
61
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For employee users in B2B platform hide premium features/content or show+lock them?
We are building a B2B platform for companies with relatively many employees. In the platform the regular employees can report their absence, and managers can handle their employees' absences. There ...
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2
answers
132
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Incentive to recruit B2B customers for generative interviews [closed]
Together with my team need to recruit participants to run some generative interviews, 15 in total. We have a customer base, but we're not sure if we should offer them an incentive and what kind could ...
0
votes
2
answers
85
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Card sorting exercise for a complex platform that is more focused on actions than information
I am working on a platform that has very repetitive information but very different actions in different modules.
Like:
So there are multiple modules with similar clients but different actions module-...
- 128
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70
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In B2B applications where are the T&C and Privacy policy placed usually?
I'm designing the legal modules for a B2B application that is accessed via a browser. This application mainly shows different kinds of performance reports. When logging in for the 1st time, users need ...
- 10.6k
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115
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Representing multi layered data in dashboard
I am working on a new component for a B2B dashboard, and I am at an impasse trying to come up with an intuitive way to show this data, and would really appreciate your fresh perspectives.
We have ...
- 53
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61
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Instagram-like stories for a B2B eCommerce site?
we have a B2B eCommerce site and we were thinking about creating instagram-like stories on our site to help promote new products/vendors/offers.
I saw this functionality implemented in http://faces....
- 11
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114
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System alerts / errors in B2B web design - How to design system alerts so that users pay attention to them [duplicate]
I need some support with one problem 🙂
System messages in B2B web applications, specifically about them being ignored by users.
Can you recommend any references or share your experience in designing ...
2
votes
2
answers
147
views
Form alignment with numbers in B2B (integer)
i have a business application (desktop, no web). Different values are entered in forms. These are then displayed in tables (grids). Numbers are displayed right-aligned in the table (as in Excel). ...
- 55
8
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3
answers
427
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Why is UX design important for online multi-tenant B2B SaaS application?
I work as medior backend developer in a small company (~ 30 people), where we build an online multi-tenant B2B SaaS application for energy management.
I would describe our app as having many cool ...
- 181
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votes
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answer
107
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Input steppers placement in customer journey webshop
I'm working on a B2B webshop where people can order products. They mostly order in quantities of 1-20 of the same product (we are talking about truck components).
The productoverview-page is the page ...
- 141
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84
views
Should we allow email invitations sent to an email address to be used with another?
Let's say I have a SaaS platform, like a B2B platform where there are company accounts.
In this platform users can invite other users to join the company account by sending them an invitation link in ...
- 101
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vote
2
answers
145
views
How to conduct product discovery process in the B2B
There are some reasons why the discovery process for B2B (mid and enterprise) seems to me much more complicated compared to B2C:
Multiple feedbacks: multiple personas can use the same product
Low ...
0
votes
1
answer
120
views
Usability studies about B2B service pages?
I'm looking for research done on best practices when designing and writing content for B2B consulting service pages.
A B2B consulting firm could be management consulting firms, law firms or ...
- 7,284
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227
views
Scrolling with more whitespace vs Everything on one page
Our end-users are used to an old B2B application which contains really small inputs and information that is so close together that it is difficult to distinguish. As a result, users complain a lot ...
- 101
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vote
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482
views
Wizard split step VS big step in B2B application
We are re-developing a B2B application to make it more user-friendly, but keep it robust.
One of the features has popup wizard with 3 steps.
On Step 2, we'll need to have a grid of items to be ...
- 1,143
4
votes
1
answer
784
views
Products in a users cart that goes out of stock
Within our e-commerce solution we have a stock indication for in, out and low on stock. It's B2B and the use case exists that a user might start filling their cart, leave the website and come back ...
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174
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How to show a user what new features they can use on a b2b website
I hope this question is in this sites scope
In our company we have a b2b website, which is not the most beautiful around. It's very "oldschool" and it's not responsive or adaptive (which is ...
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2
votes
1
answer
157
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How to design a website for both customers and business?
Situation
We've designed a website for a client that caters to their own clients and to businesses. When you arrive on the website it's focussed on their clients but we have a quick link at the ...
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25
votes
3
answers
4k
views
Label & Text-box alignment. Read the case
Note: I have read this vaguely-similar question and its answers:
Why might right aligned field labels be better?
Case: I have a long (approximate 10-15 fields in 1 form) B2B form in which I have ...
3
votes
3
answers
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B2B / B2C two separate websites, same URL, benefits vs. problems?
I've read a topic called "b2b / b2c website as one or two separate websites". I don't feel like it answered everything I would like to know, so I hope you don't mind me posting a similar question.
...
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84
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When to ask invited users to register?
I work with a SaaS B2B company and I'm currently working on enhancing the onboarding experience for invited users to use the app. Note that we want to learn about the user from the beginning so we can ...
2
votes
1
answer
126
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Ecommerce B2B vs B2C product display
I sell salt for customers and businesses.
Customers can buy the product in single packages or packages in a box (e.g. Box of 12).
Businesses can buy the same product, however they do not come in ...
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answer
73
views
Pricing for room management service
I'm working on a project which includes several services for room management. The client currently has no upfront pricing on there website, instead opting for phone/email/request a demo for companies ...
- 23
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233
views
machine-readable and human-readable text representation of a recurring schedule
We're working on an "import from Excel" feature to speed up bulk data entry, especially when moving data from another B2B system into ours.
Of the 20-ish fields we'll be importing, only one of them ...
- 1,823
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answer
178
views
B2B Shop with Colors and Variants as a Matrix
Hey guys we've a B2B Shop.
In the Item View you can order multiple Items depending on which Color and Variant it is.
below you'll see two screenshots where you can order for each variant and color ...
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votes
1
answer
485
views
Instant gratification in B2B onboarding
Instant gratification seems to work very well when onboarding B2C end-users. To the extent that it's pretty much table stakes in some app categories.
Intuitively it should translate into B2B SaaS, ...
- 433
3
votes
4
answers
228
views
Differentiating login signposting for business and non business users
I'm building a social media endorsement platform that needs involvement from both business and non-business users. We've had some problems with the registration process on the business user side, ...
- 131
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votes
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answer
117
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Infrequently accessed store dilemma
A quick background: I work for a software company which sells software B2B. After the initial purchase, the software we sell works on a support renewal basis of either 1 or 3 years. There are only ...
- 261
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210
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Multiple sites on the same domain – Good or bad?
So, my client has a website for his brand that is targeted against B2B-consumers, investors and journalists. He now wants to create a second website for a sub brand that is targeted against end-...
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4
votes
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answer
194
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Differentiating between 'register your business' and 'register yourself as individual' - best practice?
I have searched around here and looked at How should I divide my site between B2B and B2C? which doesn't quite resolve the specific issue we have and am hoping someone may have some ideas around this?
...
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136
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Are classic Call-To-Actions appropriate in corporate website? [closed]
A company, which exports timber wants a corporate website. Is there any sense in classic call-to-action buttons in B2B sites, or are there any other practices?
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437
views
Best type of B2B Reputation System?
The aim of recommender system for B2B platform is generating trust (against fraud).
Imagine you are a business man; you visit a website where many other users offers products for your business (for ...
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vote
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2k
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best practices for sending invoices/bills via email
Our B2B mobile app for food delivery to businesses sends an email to the recipient as soon as the recipient accepts the delivery on the delivery driver's mobile app. The email contains the signed ...
- 1,823
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votes
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240
views
Pop-ups once a month for asking users their status
We are developing a SaaS application that is currently in beta testing. Our clients are not end users but B2B, so in the beta they have asked us if we could add a pop-up that will ask end users to ...
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3
votes
1
answer
987
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best practices for toggling persistence ("pinning") of choices made by users?
What are best practices for UX that allows users to toggle whether a user's choice in a dropdown box in the chrome of a web app will persist across multiple pages and and multiple sessions?
...
- 1,823
3
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243
views
Adding restrictions vs. adding options
I'm working on a b2b marketplace that is completely free as of yet but I'd like, in the near future, to give users the option of purchasing a premium account of some sort.
What I want to know here is, ...
- 623
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218
views
Is it preferrable to include testimonials or case studies on a B2B website?
Testimonials and case studies are a common way to get a second-voice onto the website to help sell your product / service from business-to-business. However, useful case studies are much harder to put ...
JonW♦
- 37.2k
22
votes
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3k
views
Enterprise UI standards
I'm in the process of creating a set of UI standards for a large enterprise, for multiple overlapping services (websites, mobile apps, internal systems and extranets).
This is the first time I've ...
- 630
4
votes
1
answer
1k
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How should I divide my site between B2B and B2C?
I've spent about 3 years trying to answer this question myself, so I thought I'd give you guys a go.
Here's the situation:
My company provides training services.
You can either (i) book a course ...
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3
votes
1
answer
296
views
Should an E-commerce Site that is predominantly a B2B site have OAuth?
A company that I work at from time to time is looking to add OAuth to their site, and had asked for my recommendation if it's worth the development time and if people would actually use it.
In my ...
- 243
4
votes
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215
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What are some best practices when doing testing to compare different design ideas?
There's a particular feature of our (B2B) app that seems to be causing a lot of confusion. (It involves lists of urls, some of which can be quite long, and giving different statuses to different ones. ...
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