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3answers
83 views

How many users for a Beta product?

We are going to present the option to try the Beta version of our product to a sample population but we don't know how to calculate to how many of our users should we release it? Should I use the same ...
0
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2answers
74 views

User interface design comparison test

I need to elicit quantifiable responses to two designs. One is the live design, the other is a prototype, so I cannot evaluate directly via usability or ease of use. It has to be via Q and A. Anyone ...
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1answer
46 views

Simple way to determine the percent of various screen real estate commitments in competition?

In short, I want to analyse a number of web pages, let's say, specifically homepages of Vox and HBR (but also a dozen others). 1) I want to figure out how much screen real estate they're giving to ...
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2answers
43 views

Quantifying Simplified Language

If you wanted to be able to quantify how much easier it is for users when you reduce the reading level of you text, how might you do that? For example, how would you figure out how much longer it ...
0
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3answers
93 views

Quantitative testing on other peoples websites

I want to test other peoples sites, but I want to collect quantitative data, as opposed to qualitative data. For example, I'd like to test the time it takes a user to navigate to a product page once ...
0
votes
1answer
61 views

User Test with Task Scenarios That Have Unachievable Goals?

I intend to do quantitative user tests of an existing tool and compare its usability performance to a new design that I'd propose. Let's say after doing user research I come up with task scenarios (...
0
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1answer
23 views

how to get the conversion rate of a certain goal on google analytics? [closed]

I would like to know the current conversion rate and the expected conversion rate to use them on tools like VWO or optimize by google
1
vote
1answer
69 views

Does using part of a usability questionnaire diminish its validity?

I'm interested in using QUIS (http://garyperlman.com/quest/quest.cgi) but the questions about system capabilities are irrelevant for my purposes as well as the questions about screens. I'm primarily ...
0
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1answer
70 views

What's the best strategy for tracking events using Google Analytics?

We have a web-based enterprise analytics application, with many potential user interactions spread across many different reports. Thus we have potentially hundreds of trackable events. We are ...
4
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1answer
255 views

How many users do I need to run a SUS and get valid result?

I ran a System Usability Scale survey on my team (7 people) but I'm not sure that's enough to get relevant result and I didn't find any article recommending anything about the number of people to ...
4
votes
1answer
51 views

Best Way to Time Users Performing Physical Activities With Mobile Application?

I work in enterprise UX and need to measure metrics for how the usability of our future application will have improved work performance among users. The system the users use today does not record a ...
5
votes
1answer
159 views

User research and testing compared to ACSI (American Customer Satisfaction Index)

I came across through another UXSE question the idea of customer satisfaction index used in businesses as a means to improve products and services. It seems that the gold standard is the American ...
2
votes
2answers
229 views

Equivalent Scale in UX like the Cooper-Harper Scale?

Is there an equivalent scale in UX as the Cooper-Harper Scale or the Cooper-Harper Ratings are in Handling Qualities Engineering in Aerospace? The Cooper-Harper scale associates a quantitative value ...
3
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2answers
243 views

Transforming coded qualitative data into a Likert scale

I'm analyzing a survey, and the requirements of the assignment are to transform the textual responses to a Likert scale. I've used grounded analysis to code the data, but now I'm not sure how to go ...
6
votes
1answer
806 views

Is there an updated Keystroke-level model for touch devices?

The Keystroke-level model was developed over the years to allow us to predict task times of a given set of interaction. Using this measurement is fantastic when brainstorming up potential UI solutions....
4
votes
1answer
375 views

Enterprise UX - Proving Improvement through Quantified Data?

I am working in an organization where I am focusing on improving the usability of enterprise applications (HR applications and other applications people are forced to use in order to complete their ...
1
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2answers
132 views

What's a good approach to analyze a lot of answers to a survey with open questions?

We asked our users what's their main goal of current visit (open question). We received a lot of answers and I'm wondering what would be the best approach to analyze this data. In theory I could ...
0
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2answers
315 views

Using SUS to measure usability of an existing system and compare with a redesigned system

I will be undertaking a whole-scale redesign of an existing system. I'd like to use SUS ("System usability scale") questionnaires to measure improvements between iterations. As a baseline, I want to ...
2
votes
1answer
68 views

Visualisation of 10-12 star-based-items in a review site

I need to create a page with 10 or 12 items. Each item is a criteria for review that can be voted by the user between 1 and 4 stars. But, the problem is that it is a really strange visualisation to ...
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2answers
5k views

Transforming qualitative and quantitative data or methods

I can see how a large number of interviews and video can be compiled and analysed numerically (i.e. turning qualitative research into quantitative research), but is it not possible to turn ...
4
votes
2answers
434 views

Should different users always be used for successive System Usability Scale testing?

A given project requires SUS scores for the current version of a piece of software, as well as the next version when it is prepared, to allow quantitative results to demonstrate any usability ...
3
votes
4answers
47k views

Definition and example to distinguish qualitative and quantitative research

I am looking for the best definition for qualitative and quantitative research. I wrote an article on UX Magazine in which I tried to address the need for doing research that tries to map what happens ...
4
votes
4answers
4k views

Quantitative and qualitative data used in UX research

I am trying to find examples of user behaviour research that combines both quantitative and qualitative data. It seems to me that most of the research leans heavily or exclusively towards one approach ...
24
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8answers
2k views

Quantifiable benefits of wireframing and prototyping?

I'm trying to come up with a few sources for quantifiable benefits of wireframing and prototyping, but I am having trouble finding results. I've seen plenty of "reduces requirements phase, improves ...
4
votes
2answers
246 views

Quantitative Analysis of Cardsort Data

I'm working on some quantitative analysis procedures for cardsort (rank-ordering) type data. Are there established best practices for something like this? I was thinking cluster analysis, logit ...
1
vote
2answers
152 views

How to utilize analytics for mobile consideration

The company I work for has about 15% of their users/prospective members coming from a Mobile non/desktop device. Though that is not a high number, it is still a decent number. The data is collected ...
9
votes
4answers
473 views

How to evaluate an interface without users?

I need to evaluate my application's novel interface. However, due to IRB issues I can not involve users for this stage of the evaluation. Previously, I asked How to quantitatively compare two ...
1
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1answer
747 views

Looking for best practice, articles, tests or studies on video placement on websites.

We are a publisher of many special interest (that doesn't mean x-rated! ;) news websites (tech, music, sport etc). The majority of our content is editorial but we obviously have a growing amount of ...
8
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2answers
669 views

How to quantitatively compare two interfaces?

I am in the process of building a tool to make some tasks easier than an existing application allows. Right now I am surveying users and receiving feedback but I want hard numbers. The only ...
18
votes
6answers
1k views

How to measure phone number views without annoying the user?

I'm working on a website where we have customer pages on which we measure user interactions such as opening a booking form or posting a review. One of the interactions we want to measure is when the ...
17
votes
5answers
893 views

How is a cluttered layout quantified?

In the comments of a different question, I asserted that Visual Studio has a "cluttered" layout. A different user disagreed with my assertion, and it made me curious as to how to quantify a cluttered ...
6
votes
3answers
474 views

Quantitative methods for analysing vast Intranet IA

I have been asked to analyse and better group pages under a section of a large government website. The number of pages runs into the thousands. The problems I have is that metadata rules have not ...
9
votes
4answers
341 views

What's recommended for the number of users to use in qualitative and quantitative testing?

I'm currently rebuilding our entire intranet from scratch, mostly because the tech behind is out-dated and it has been proved that a lot of information is difficult to find. Though that is beside the ...