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process of finalizing a purchase, whether at in a physical or digital environment.

16 votes
Accepted

Does displaying fields only after selection reduce conversion?

Whether it is good or bad will depend exclusively on your specific scenario and user testing. However, this is a very common pattern, it's called Progressive Disclosure. In general, Progressive Disclo …
Devin's user avatar
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6 votes

Credit card field placeholder text

I simply can't believe they did this. First of all, it shows a definite bias. Cards starting with 4 belong to VISA, so I can imagine all other CC card companies complaining. Another thing: 4 groups o …
Devin's user avatar
  • 38.3k
1 vote

On checkout, is it possible to include "Visa Checkout", "Amex Checkout", Mastercard Secureco...

It seems you're over complicating things. If users already have a preferred payment method, then the credit card step is not needed at all (not to mention they might use services that are funded by di …
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  • 38.3k
0 votes
Accepted

Request customer uploads before or after checkout

I already built something similar, and the answer for us was number one. Think about this: Option 1: As an user, I upload photos. Once I have uploaded them, you request me to pay. Oh, well, I already …
Devin's user avatar
  • 38.3k
20 votes
Accepted

Should promotional codes automatically be deleted?

You'll also find what to do with codes, which has direct relation to your question The One Little Box That’s Costing You Big Dollars Do Coupon Codes INCREASE Checkout Abandonment? … The Sad Tale of Abandoned Shopping Carts 9 Things Designers Can Learn from Target’s Checkout Form …
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1 vote

Per-user billing without charging the client many times a month?

While more info is needed, and additional data may affect the answer, this is a relatively common scenario, and the most common way to handle it is to use a pre-paid wallet or credits/tokens system. W …
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0 votes

UI Pattern for selection list - feedback and suggestions

Your first option is well resolved. It may need some visual work, but it's very clear about its intentionality, without the shadow of a doubt. As for the second, maybe it's a wireframe thing, and tha …
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