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Questions tagged [billing]

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0
votes
2answers
122 views

Payment button position

I am working on CRM system design. Recently working on billing page. I want to know that which is better for users. check below screenshot Sample 1 Full Page View
3
votes
4answers
211 views

Is billing address information valuable for order summary?

I noticed that eBay and Amazon do not display billing address in order summary once the order has been processed. Does this mean that billing address is not relevant information for the user once the ...
0
votes
1answer
64 views

Grid that shows payments and refunds at the same time

I have a grid where I need to show payments made by user and also refunds that could be issued to that user. How can I format the grid in order to make easy to differentiate payments and refunds, ...
4
votes
1answer
1k views

What is the best way to add a different billing address in a e-commerce website?

I'm a UX designer, actually working on a e-commerce website template. Here are my doubts : When users want to buy a product, the moment they are doing the address form, if they want to receive the ...
2
votes
2answers
119 views

Do I need to warn subscribers before a charge?

I have a custom pay-per-click advertising service on my website. Clients subscribe to the service free of charge, but are metered throughout the month with a simple clicks x rate formula. At the end ...
2
votes
3answers
275 views

Why do sites tend to ask members for payment details, even if what they're accessing is 100% free?

Xbox Marketplace, for example, asks for payment methods to download free content (free as in never having to pay, such as demos). It says it's free, but states that you need to be "charged" to get it. ...
6
votes
2answers
151 views

Per-user billing without charging the client many times a month?

I'm working on a small SaaS product that will have a per-user pricing model (many users per client). I want to allow a client to add users whenever they want, but I don't want them to have to set up ...
2
votes
2answers
273 views

Will users open an .ICS attachment?

When sending a bill to customers, we're considering including an ICS file that will allow them to add a calendar item for their bill due date, with a reminder. will users understand what this does ...
5
votes
2answers
547 views

layout for invoices and related payments in a B2B billing statement

In a B2B billing statement, what's a clear way to illustrate the many-to-many relationship between invoices and payments? Here's more background: Our B2B web app helps companies manage sales and ...
1
vote
3answers
93 views

Customer and User account suspensions

I have a product that bills our customers, and it bills their users (the customer gets commissions). We need to implement a workflow to suspend the customer if their billing is outstanding, which will ...
1
vote
1answer
144 views

Should subscriptions with a pre-pay model charge overage or renew early?

Business logic/advantages aside for this particular analysis, what is the recommended user experience related to recurring, pre-paid billing when the customer's allocation has been exceeded: charging ...
439
votes
10answers
163k views

Why do credit card forms ask for Visa, MasterCard, etc.?

You can tell if it's a Visa or MasterCard based on the number it starts with, i.e. 4 for Visa, 5 for MasterCard. Why do most billing forms request the type of card? It's not a barrier for bots (to my ...
13
votes
5answers
3k views

Why do so many credit card forms ask for the expiry date using select boxes?

Why do so many credit card forms ask for the expiry date using select boxes? I'm busy building yet another credit card form for a website, and it occurred to me that quite a lot of sites ask for the ...
1
vote
1answer
1k views

best practices for sending invoices/bills via email

Our B2B mobile app for food delivery to businesses sends an email to the recipient as soon as the recipient accepts the delivery on the delivery driver's mobile app. The email contains the signed ...
2
votes
2answers
235 views

How can I best design a retail store bill to communicate special offers?

I am designing an application for a retail store, and have a situation where I need to find a solution for a billing summary on the device. The client needs a lot of data on the screen but apart from ...
6
votes
4answers
2k views

Billing Form: Credit Card details first or last?

Background Info: I am designing a new credit card form for my company and I am happy with the result. In the design I had the credit card details first because users can choose between CC and Paypal (...
2
votes
2answers
141 views

How should UX work be billed? [closed]

I'm wondering how others bill a UX service and how it should really be billed. I'm exposed to basing it on hours spent doing the work. However, I don't think that it's the most fit way of doing it ...