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Questions tagged [shopping-cart]

a queue for holding items to be purchased online as an analogy to physical shopping carts.

2
votes
1answer
50 views

Checkout button in searchbar or not

I'm making a UI for a webshop for internal users. They're using our site for placing their orders for their store. Because they know what to search for, their search queries are very precise. My ...
3
votes
1answer
41 views

What's the best way to express discounts on an order summary?

Is there a standardized way to express discounts or credits in an order summary? Example... Sub total: $20 Discount: -$10 Total: $10 I've seen discounts expressed as -$10, $-10, ($10), and +$...
2
votes
3answers
141 views

Should I use a shopping cart icon? [closed]

We have a website that provides downloadable items for users. Those downloadable items can be found under different articles and series. So not everything you might want to download is on the same ...
2
votes
1answer
126 views

“Shopping cart” without ajax

I am looking for a way to implement a "shopping cart" like functionality while balancing "user experience" and software quality. In my case I have a classroom with students and need to handle the ...
1
vote
2answers
73 views

Alternative quantity selection - cognitive load & space problem

I am working on a product where users are ordering rather large quantities. Or even better said: The amount that people buy varies wildly. Some order a lot, some a bit less. We are aiming at adding ...
0
votes
2answers
65 views

Best way to notify that a product is out of stock once it's been in the cart for a while?

What would be the best way to notify a client that a product is out of stock after a while? For example, if someone placed a product that is in stock to their cart and just leaves it there without ...
0
votes
2answers
72 views

Should I show a confirmation pop-up when removing an item from the shopping cart?

I came across an article that advised to show a pop-up asking the user if the click to remove an item was intentional, instead of removing it immediately. But at the same time it's not a practice I ...
0
votes
1answer
44 views

When to log in the user during shopping process?

I need to make sure the users are logged in (and thus registered) before they can purchase a product in a game-related platform that I am working on. My question is if there's the best moment for ...
0
votes
3answers
188 views

Multiple steps vs fewer steps for ecommerce checkout

I'm checking Amazon's checkout and Google Store's checkout and it seems that Amazon has more pages per checkout step (1 for address, 1 for payment method, 1 for review order). While Google Store ...
0
votes
1answer
43 views

How do I sell a Saas product online that is usually sold over the phone?

We are about to test the willingness of visitors to our website to 'buy now', as opposed to the usual method of 'get a demo' which would hand them over to a sales team who would call and close over ...
1
vote
5answers
142 views

Can I put shopping cart there?

As far as I know, right top corner (near or on the nav bar) is where users typically look for a shopping cart. But here I have my navigation in a sidebar, so is it justified to put the shopping cart ...
1
vote
2answers
85 views

Do I display the old (bigger) price along with the new (lower) price in the cart?

I display the old price (crossed out) and then the new price in the product page, but I am wondering if I should do the same in the cart and in the summary on the checkout page or just show the final ...
5
votes
1answer
142 views

Products in a users cart that goes out of stock

Within our e-commerce solution we have a stock indication for in, out and low on stock. It's B2B and the use case exists that a user might start filling their cart, leave the website and come back ...
2
votes
2answers
242 views

Shopping cart interaction: how should the user check out?

On our webshop we have a shopping cart icon in the menu bar, that on hover over shows the user what they have in ther cart. Observations in user testing showed that we had a confusing interaction with ...
1
vote
1answer
56 views

Asking for Shipping Method per seller?

I'm currently working on a cart page and checkout flow for a marketplace that aggregates different sellers (e.g the user can purchase from different sellers and preform one checkout for all item). ...
0
votes
1answer
103 views

Visually grouping items in wishlist

I am building a wishlist that allows the user to create groups of items without affecting the master wishlist (i.e. users can add an item to a group through tagging. One item can be on two different ...
0
votes
1answer
326 views

eCommerce: Displaying multiple product image thumbnails (per product) in the cart page

I'm thinking of showing several images of the product on the cart page, And I'm wondering what is the best approach to implement this feature in desktop and mobile? An option could be adding left &...
1
vote
3answers
83 views

How to show a “future” state in the cart before a new item is added?

I have a shopping cart with items that decrease in price as you add or buy more items. However, the problem is the user can only see the price drop AFTER new items are added. Do you have any ideas or ...
4
votes
6answers
289 views

How do I make this unconventional shopping cart experience more intuitive?

So we have this bookstore which sells language related literature. Many times you will have a book, or collection of books, which is available in a range of different languages. A good example of this ...
2
votes
2answers
237 views

Shopping cart fixed or hidden?

I'm working on a website for a restaurant, where users can buy their food. By looking at some generic food ordering websites they are all pretty common about showing the shopping cart: Mobile: Via ...
114
votes
14answers
18k views

Why do my users 're'select the amount in the cart?

After looking at some heatmaps and recordings I discovered that a lot of my users reselect the amount in their cart. It's already listed as 1, and they reselect it to be 1 again. My target group is ...
5
votes
3answers
598 views

Display price with taxes or not?

I need to decide whether to show prices on an online store with or without taxes. This is significant for the site and the user as the service is labeled as the cheapest on the market. If taxes ...
46
votes
11answers
17k views

“Shipping address is same as billing address” or the other way around?

Some online shops follow these guidelines (case A): Let user enter a billing address. Have a checkbox "Shipping address same as billing". Some other online shops do it just the other way (case B): ...
0
votes
1answer
50 views

What is the most suitable icon for a “Purchase Document” button? [closed]

I am designing an interface for a legal document ordering system, and I want to use an icon for the ordering button, but I don't want it to be the standard shopping cart icon, as it's not really an ...
5
votes
6answers
868 views

Dropdown cart menu vs on click

Although not a designer I'm trying to make our site as user friendly as I can. In so doing I have heavily customized it. Currently I have a "problem" with the cart and the user-menu. The "problem" ...
0
votes
2answers
118 views

Showing Discount offer on the cart

When user add products, it will be added to the backet cart. On the Basket list, you can see there is a 50% discount offer for Chicken Fillet Burger. Normal price is $5.00 and discounted for $2.50. ...
0
votes
1answer
92 views

How to represent shopping cart values?

I'm in the process of creating a shopping cart, I have these value informations to show: Discount: % or $ of discount. *only shows when user insert gift code Subtotal: All item values Shipping: ...
2
votes
1answer
105 views

Automatic Reordering items in the Cart. Read the case

Case: I have a feature in my eCommerce website where I run bundle-offers (example: Buy 1 get 1 free, Buy any 2 shirts of Brand X and get 20% off on paid price) User Journey: User goes to the ...
0
votes
2answers
792 views

Notification when item is added to a shopping cart

Ajax is likely the best method of adding an item to a shopping cart. By which I mean, the item is added client side, with no page refreshing. But what is the best experience to let a visitor know ...
0
votes
1answer
79 views

Best call of action to the payment/cart page

So the two main calls of action to direct someone to paying, that come to mind for me are View Cart Checkout / Check Out I guess you could many other variations like order now, pay here, etc. But ...
0
votes
5answers
399 views

'Remove' button for cart

Currently I have a UI similar to the following where +/- adjusts the quantity and reaching 0 removes the item altogether. Having a separate Remove link/button would be good no doubt, but is it ...
5
votes
2answers
2k views

Coupon code on checkout process

I'm creating a shopping cart with the option to use a Coupon for discounts, but some doubts came to my mind. I was reading a study case where the web site had problems with users leaving the page on ...
2
votes
1answer
277 views

UX for allowing different details for each item on an order page

I’m designing a food ordering application to be used within my company wherein co-workers can order food from our in-house catering service for meetings and what not. Today, this is done via paper ...
23
votes
4answers
5k views

Why don't air travel booking sites use the “shopping cart” UI concept?

I am working on an Airline site refactor, and I realized that the abandonment after searching and selecting a flight is very high. I think for returning visitors it would be nice having a way to ...
3
votes
2answers
778 views

What is the best position of placing a cart icon in Ecommerce websites?

I told to design an eCom websites using all new UX. Not the old ones what so many companies or websites using. When we surf the eCom we see a Cart Icon mostly in left corner. I want to change the ...
0
votes
2answers
56 views

Grouping login/account functionality under a cart icon

I'm working on an commerce platform which needs account functionality | sign in/register | shopping bag/cart - standard stuff for such a website. The stakeholders are very keen to group all of that ...
3
votes
1answer
215 views

Shopping UX where pressing the “price” turns into “buy-confirm” then “checkout”

I'm trying to optimize the in app purchase for my users who only want to buy, and checkout as quickly as possible. Current situation My store offers other things for sale, but when a user only wants ...
0
votes
0answers
100 views

Balancing UX and profitability with removal option

This question is inspired by some UX choices at Groupon which are by design, but seemed odd. The examples below are the first two items listed here, both right next to each other on the same page. ...
2
votes
2answers
404 views

What is the best layout of “summary” section in shopping cart?

I am designing an iPad app. What is the best approach to present summary section in a shopping cart? For now, a have 2 versions: Ver 1. I grouped together Grand Total (in some cases it will be ...
2
votes
3answers
332 views

Improve standard shipping form layout

The shipping field seems pretty standard, meaning most platforms have the same fields.The three companies I analyzed are Amazon, Ebay, and Aliexpress on mobile. Their fields for adding a new address ...
4
votes
4answers
608 views

Why do apps rarely indicate the selected icon on their navigation bars

i'm looking for a suitable way to indicate that the user is on the cart page on an ecommmerce app by differentiating the cart icon from the rest of the icons on the navigation bar. there's obviously ...
1
vote
2answers
344 views

3 CTA on shopping cart page

I'm working on a redesign project of an ecommerce. The shopping cart page has 3 CTA. 1. Go to checkout process 2. Continue shopping 3. Delete order The last CTA isn't usual in ecommerce, but is ...
1
vote
3answers
1k views

Which is better in displaying empty shopping cart?

Which is a better way in displaying customers' empty cart? Suggest your products to them ? : Or just show that the cart is empty to the customer? : The first approach may help convert to sales, ...
17
votes
5answers
3k views

Should promotional codes automatically be deleted?

I've created an e-commerce system for a website I'm working on. The administrator can add promo-codes, add categories, and add items within those categories. When creating a promotional code the ...
0
votes
3answers
81 views

Show items added by user [duplicate]

I'm working on a Inventory System where users make orders using a form. The user will fill a couple of fields and then he will choose the products that he wants. I'm wondering on how to show the ...
0
votes
2answers
302 views

Add Tipping for an online restaurant ordering system [closed]

We are currently working for online food order system. This is how our site looks like download bmml source – Wireframes created with Balsamiq Mockups When user select an item from menu for ...
2
votes
1answer
147 views

Showing order confirmation after online food ordering

I am developing an online food ordering platform. It has the following steps. 1. 1st Screen: Menu from where user add food to cart 2. Second Screen: Give payment info 3. 3rd Screen: Review and submit ...
3
votes
2answers
99 views

cart call to action color on mobile [closed]

We are designing an e-shop for a bakery. What do you think about the yellow call to action button to complete the order? The other option is a black button. Which one do you think would create more ...
5
votes
6answers
805 views

2 different ways to sell products on one website

I have a customer who needs 2 different ways of selling her products on a website and i'm not sure how to approach it. She designs and sells hand-made clothes. Right now she has a Facebook page where ...
4
votes
4answers
1k views

Best Practice: Creating an account during the shopping-cart process

What is better in e-shop shopping-cart? 1) Automatically create accounts together with the purchase (automatically generated password is sent to the e-mail). or 2) Let the user the optional ...