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Results tagged with checkout
Search options answers only
not deleted
user 78562
process of finalizing a purchase, whether at in a physical or digital environment.
50
votes
"Shipping address is same as billing address" or the other way around?
Some checkout processes are divided on multiple pages. …
- 11.6k
3
votes
UK eCommerce Basket and Checkout header
The header/footer navigation is removed during checkout, in order to prevent users from going to other pages and, thus breaking the checkout process. … When users click on a secondary link and leave the checkout process the conversion rate is going to drop because not all users will comeback to finish the checkout. …
- 11.6k
2
votes
Accepted
Service vs conversion
You're hurting your conversion rate by loading FAQ in a new tab.
This way you are forcing users to go to another tab breaking their task flow. Elderly users may not even know that a new tab is opened …
- 11.6k