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Messages are objects of communication with the goal to pass information between communicators (human or non-human).

5 votes
3 answers
7k views

Wording of an Account Activation Email

Typical scenario, user signs up on a website, and must "confirm the email address" / "activate the account" etc. by clicking on a link in a registration email. Before the email is sent, the user see …
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  • 1,479
2 votes
3 answers
1k views

Messaging After Submitting Form Where no Values Have Changed

What is the best messaging for when a user submits a form to update some fields e.g. such as in a user profile, etc. but no values were changed. In my situation, nothing gets updated in the DB when …
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  • 1,479
35 votes
9 answers
9k views

Banned user tries to log in − show a “Banned” message or a generic “Cannot log you in”?

From a Ux standpoint, what is the best practice around messaging when a banned user/customer/member attempts to log in? I'm asking for a forum project I am working on, but also looking for guidance wh …
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  • 1,479
4 votes
3 answers
3k views

Email Verification Flow for Resending Verification Email to Rightful Email Owner

Scenario: User A "Sheri" has email [email protected], and signs up for a forum. She makes a typo and enters [email protected] during sign-up. She never gets the activation email, and realizes the er …
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  • 1,479