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Questions tagged [messaging]

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2
votes
1answer
73 views

Less vs. Fewer for validation message?

Should an inputs validation message read as A or B for each of the following? A Nick Name must be 10 characters or less. B Nick Name must be 10 characters or fewer. A Number must be 10 digits or ...
2
votes
1answer
51 views

Messaging when clicking on a notification email that is out of date

In a forum, users can get email notifications of new replies, etc. as they happen. The links and content of the email are based on what topic received the reply, etc. After the email goes out, any ...
2
votes
1answer
186 views

Discussion posts order top to bottom, bottom to top ux

I'm working on a discussion board, where users can have discussions in different topics. In the current version, the new message box is in a modal. I'm planning to move it to into the list itself. ...
1
vote
1answer
65 views

Colour coding validation messages and general messages

I am currently working on a website which has a lot of validation messages (e.g. you successfully logged in, The address has been saved, Some items are out of stock and so on) we provide customers ...
0
votes
1answer
88 views

How do I ask existing users for backup email for password recovery?

So after doing some research on account recovery/lost password best practices we decided to require a backup email account for password reset. That's easy enough for new users, but I'm unsure how to ...
3
votes
1answer
124 views

Messaging A Site Redesign To Users: Does This Taint A/B Testing Data

The company I work for (a deal roundup site) has redesigned the look of our deal information tiles. (Changing the layout of how the item's image, price, and other information is arranged.) We're going ...
4
votes
2answers
128 views

Should new users in a message thread see previous messages?

I'm working on a messaging app where it is similar to Facebook messaging between friends, like Facebook any number of friends can be involved in the chat. Unlike Facebook (I believe?) users can add in ...
35
votes
9answers
7k views

Banned user tries to log in − show a “Banned” message or a generic “Cannot log you in”?

From a Ux standpoint, what is the best practice around messaging when a banned user/customer/member attempts to log in? I'm asking for a forum project I am working on, but also looking for guidance ...
3
votes
2answers
231 views

What advantages an internal gallery can bring to an instant messaging app?

I'm working on an instant messaging app for mobile devices (much like WhatsApp, Hangouts, etc.). I've been advised to implement an internal photo gallery to let the user navigate through the pictures ...
2
votes
2answers
162 views

Purpose of “Read” feature in instant messaging - Whatsapp, Hangouts, Messenger

Many instant messaging applications have this feature, you can see when people read your message. What is the purpose of this? What came into my mind is to achieve a more natural way of ...
2
votes
2answers
320 views

Should I offer an “If your download does not start…” option?

I'm designing a web app where you can download a single file or a dynamically-generated zip file of several files. For single files, I am planning for the file to be downloaded immediately. For ...