Questions tagged [messaging]
The messaging tag has no usage guidance.
17
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2
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114
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How to avoid ambiguous interactions in messaging apps?
One of the very basic and common interaction design patterns in messaging apps (e.g. WhatsApp, LINE, Facebook Messenger) is to provide micro-interactions associated with the message composition and ...
- 26.7k
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48
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How to represent chats and groups if there are only two users possible?
Hello Happy new year everyone!
I am working on an app where a parent can monitor and chat with his kids using this app. Current design is like this :
Kid's profile is shown , and on swipe left you ...
- 69
2
votes
1
answer
174
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What kind of message should I display for processes that are queued because other users are currently running the process?
Let's say user number 1 goes in and starts running a big process that can only have one instance running at a time. In the meantime 2 more users attempt to run the same process while it is still ...
- 513
3
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1
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252
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What are the most commonly understood signs/icons for chat interactions?
I'm designing an in-app chat feature where users get can live support from chat agents.
What are the most commonly understood signs/icons for chat receipts like
sending
sent
not sent
delivered
not ...
- 10.6k
3
votes
1
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147
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Displaying new results currently being filtered out
I'm currently working on a messaging tool and one request was being able to filter the conversations by (Internal Team / Customers / Flagged)
One thing we're running into is what happens when a new ...
- 401
2
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1
answer
374
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Less vs. Fewer for validation message?
Should an inputs validation message read as A or B for each of the following?
A Nick Name must be 10 characters or less.
B Nick Name must be 10 characters or fewer.
A Number must be 10 digits or ...
- 513
2
votes
1
answer
57
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Messaging when clicking on a notification email that is out of date
In a forum, users can get email notifications of new replies, etc. as they happen.
The links and content of the email are based on what topic received the reply, etc.
After the email goes out, any ...
- 1,479
2
votes
1
answer
449
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Discussion posts order top to bottom, bottom to top ux
I'm working on a discussion board, where users can have discussions in different topics. In the current version, the new message box is in a modal. I'm planning to move it to into the list itself.
...
- 123
1
vote
1
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92
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Colour coding validation messages and general messages
I am currently working on a website which has a lot of validation messages (e.g. you successfully logged in, The address has been saved, Some items are out of stock and so on) we provide customers ...
- 525
0
votes
2
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152
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How do I ask existing users for backup email for password recovery?
So after doing some research on account recovery/lost password best practices we decided to require a backup email account for password reset. That's easy enough for new users, but I'm unsure how to ...
- 159
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3
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Usage of emojis as compared to stickers
The rise and uptake of IM applications has created some interesting ways for users to communicate with each other, with the emergence/popularity of emojis (which could be said to be an evolution of ...
- 26.7k
3
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1
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135
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Messaging A Site Redesign To Users: Does This Taint A/B Testing Data
The company I work for (a deal roundup site) has redesigned the look of our deal information tiles. (Changing the layout of how the item's image, price, and other information is arranged.) We're going ...
- 31
4
votes
2
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164
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Should new users in a message thread see previous messages?
I'm working on a messaging app where it is similar to Facebook messaging between friends, like Facebook any number of friends can be involved in the chat. Unlike Facebook (I believe?) users can add in ...
- 15.3k
35
votes
9
answers
8k
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Banned user tries to log in − show a “Banned” message or a generic “Cannot log you in”?
From a Ux standpoint, what is the best practice around messaging when a banned user/customer/member attempts to log in? I'm asking for a forum project I am working on, but also looking for guidance ...
- 1,479
3
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2
answers
237
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What advantages an internal gallery can bring to an instant messaging app?
I'm working on an instant messaging app for mobile devices (much like WhatsApp, Hangouts, etc.). I've been advised to implement an internal photo gallery to let the user navigate through the pictures ...
- 133
2
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2
answers
170
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Purpose of "Read" feature in instant messaging - Whatsapp, Hangouts, Messenger
Many instant messaging applications have this feature, you can see when people read your message. What is the purpose of this?
What came into my mind is to achieve a more natural way of ...
- 181
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2
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670
views
Should I offer an "If your download does not start..." option?
I'm designing a web app where you can download a single file or a dynamically-generated zip file of several files.
For single files, I am planning for the file to be downloaded immediately.
For ...
- 595