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process of finalizing a purchase, whether at in a physical or digital environment.

15 votes
Accepted

Why do checkout processes place payment info last?

One of the common steps in a checkout process is choosing from delivery options, which often have different charges associated with them. … It is really only appropriate to ask for payment details after all of these variables have been confirmed, which typically means it occurs at the end of the checkout process. …
Matt Obee's user avatar
  • 14.5k
3 votes

How to clarify checkout page?

The non-member route is currently far more prominent than the member route. It's much larger and presented first on the page, so I'm not surprised people are following that route first. There is also …
Matt Obee's user avatar
  • 14.5k
2 votes
Accepted

Asking for Shipping Method per seller?

Assuming the shipping method will affect how much the customer pays, I would allow them to make that selection in the cart, or as early as possible in the checkout process. … Assuming you will be asking them for a delivery address during the checkout, it would make sense to ask for the shipping method on the same page. …
Matt Obee's user avatar
  • 14.5k
0 votes

Where should I place this "continue shopping" button?

I agree that the primary action of "Checkout" should be on the right. … I would normally present the Checkout call to action as a button and the link to continue shopping as a simple text link. …
Matt Obee's user avatar
  • 14.5k