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Consider an application where there are two parties with different roles that co-operate with each other. For example, rider and driver in a ride sharing scenario, or a client and a coach in sports scenario. I can see two options.

  • App per role Publish two separate apps to the app stores (rider app, and a driver app)
  • Single app Publish a single app to the app store that then runs in a mode based on the users profile. For example it can be rider mode or driver mode.

In the case of single app, what is a common UX pattern for handling switching between the roles, for example I might be a driver who sometimes wants to be a rider. What are some UX patterns for switching roles. I am making the assumption that the bottom tap bar in the mobile app will be full for each role so I need a different way to switch roles.

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Gmail account switching patterns can be helpful. Have a visual cue in which profile the user is active. To avoid this problem in Gmail, I kept two distinct profile pictures manually.

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I'd recommend single App per role. We can see this in ride hailing apps like Uber and Grab. You can also find separate apps used in e-commerce apps.

I also see some benifits in terms of

  1. app performance - too many users riders and drivers in your case could congest the server
  2. download size - separate apps will be smaller in size and faster to download
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  • At this point the app is just an idea. It's not practical to release two separate apps, which is why I am looking for patterns for a single app.
    – ams
    Commented Apr 13, 2020 at 7:12

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