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What is the difference between a customer journey and a user journey

On the basis of the question, the difference would be whatever your definition of customer and user is. … However, the customer journey would include just the interactions/touch points associated with the purchase of a product/service or returning customers. …
Michael Lai's user avatar
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3 votes
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Customer testimonials - Embedded tweet vs custom design

If you look at the elements that are supposed to make it seem more 'credible' and 'trustworthy', they are: Images of the people (along with their name), which traditionally works better than having …
Michael Lai's user avatar
  • 27.7k