I'm conducting some tree tests, and I'm wrestling with if it's ever okay to use keywords in the task that are present in the tree. I know the general advice is NO, but I'm having a hard time phrasing my tasks without them.
2 of my tasks have the keywords that are present on the second level of the tree. I'm interested to see what avenue the go down first and then see what happens if they get lost.
If anyone is curious, here is the results of one of the tasks. You can see that even though the keywords are pretty obvious, participants still had trouble finding the "correct" answer according to the current IA.