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Questions tagged [testing-protocols]

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1answer
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Audio for testing purposes

I hope this is the right place to ask this question. I am developing an app where there are many screens that play an audio voice-over or a video. Think a training sort of scenario. The app is almost ...
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1answer
55 views

Should I tell interviewees remaining time for tests?

Context I was running a series of tests last week, with 6 groups of 4-5 people each. Tests consisted in showing images to participants and asking a qualitative open ended question that had to be ...
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6answers
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Is guerilla testing meant to be ad hoc and improvised?

I think any type of research and testing activity should have some planning and structured involved, in the same way that adopting an Agile software development process doesn't mean throwing all the ...
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1answer
1k views

Research and testing for chatbots in user interface design

Given the recent news about Microsoft's Tay chatbot being pulled off the internet after being exploited for its vulnerabilities, I was wondering if there is much research out there on the value of ...
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1answer
100 views

What is the best way to drive a user testing?

I'm product designer in software. Next monday I'll drive a user testing session with the product team and I'd like to submit you the way we'll do it. Could you confirm if it's the best way to do? ...
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1answer
90 views

When conducting a tree test, is it ever okay to use keywords in the task that are present in the tree?

I'm conducting some tree tests, and I'm wrestling with if it's ever okay to use keywords in the task that are present in the tree. I know the general advice is NO, but I'm having a hard time phrasing ...
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4answers
242 views

Should we ask users to play a role when performing user testing?

I'm actually working on a users-testing session, to test an expense report application. My question is: When I ask the user to do a task, should I ask them to play a role? Example: If we want users ...
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1answer
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Testing memorability of a homepage

I am testing the design and layout of a homepage for a SaaS product. The layout is not clickable so i am only testing how clearly it communicates its message and I am trying to mimic behaviour of ...