I really need your advice - we have a dating feature on site, where people can verify their profiles uploading photos or videos with their usernames and name of site. The problem is that 80-90% of people upload anything except what they have to upload on a verification page. Is it same on other dating sites?

Any ideas, what's wrong with upload page?

Here is a screenshot of uploading page: Screenshot of a page

1 Answer 1


Your sample guy doesn't look like he enjoys following instructions...

Don't use a random sample, use a dedicated picture with annotations (e.g use a generally bright photo, and circle the important elements in red, and label them):

  • You
  • xhamster.com
  • your username

Use a few smaller ones to show common mistakes, e.g. like that: enter image description here

Rationale: People don't follow instructions, especially when they are... on the hunt. Use less words, more pictures. Positive feedback through a friendly sample image, with clearly labeled requirements. Negative feedback for unwanted behavior. In combination, the user can "guess" an acceptable amount of readability, etc.

I think seeing a random sample image at that point has some benefit - e.g. making the page more personal. You might even rotate / regulary change the sample picture, and use pictures from existign users that agreed. (Idea: "Award" this status to paying members)

You might try some server side OCR and face recognition. It would be an interesting project for sure, but I doubt it's easy to setup or maintain against breaking attempts. However, immediate automatic rejection would drive home the point that you take this verification serious.

  • Thank you very much, your answer was very helpful. We'd work on it:)
    – Hawkins
    Apr 21, 2011 at 12:07
  • +1 good answer! you can also actually just use face detection, to make sure there's a face in the photo.
    – Dan Barak
    Apr 23, 2011 at 10:13

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.