In the context of designing an interface for an internal application that aims to balance the needs of new and experienced users, we are looking to introduce accelerators, or system shortcuts, to enhance efficiency for those who are familiar with the system. We recognize the need to make these accelerators readily available, yet easy to ignore for those still learning the basics. Common practices, such as displaying keyboard shortcuts beside corresponding menu labels and using visual styles that don't compete with the label itself, have been considered.
Now we want to validate and refine these shortcut concepts through user testing.
What would be the most effective research method to test these proposed accelerators with users?
- How can we ensure that we're gathering insights that not only demonstrate their usability and learnability but also balance the needs of novice and experienced users?
- Additionally, how can we evaluate the impact of these accelerators on the overall user experience, including factors like efficiency, satisfaction, and potential cognitive load?