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Defines the structure and behavior of interactive systems. Interaction Designers strive to create meaningful relationships between people and the products and services that they use, from computers to mobile devices to appliances and beyond.
4
votes
Customers using the New Order option when they should use Reorder
I think your current system might cause some confusion. As you say, users learn that they can reorder, as soon as you explain the reorder option. Which means your options are not descriptive enough.
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