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Results tagged with user-journey
Search options answers only
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user 54669
A scenario involving a series of steps taken by a user while they are interacting with a system.
1
vote
Data-driven design vs. Natural behaviour
I've seen this before, and personally I hate it. In my personal experience, I tend not to complete the trip or just leave the page. But maybe it's just me.
However, no matter the reasons, you are chea …
CommunityBot
- 1
1
vote
Accepted
User Confirmation
First screen is correct. You’re asking a question that requires an answer via an interaction. This can be answered in natural language by user’s interaction. Moreover, a simple Yes would be a lot bett …
- 38.3k
4
votes
Evidence for The Broken Window Theory in UX?
Broken Windows Theory is Malarkey!
(sorry, wanted to use that word :) )
Now, seriously speaking, that theory is quite controversial to say the least, and most modern researchers and scholars won't a …
- 38.3k
2
votes
What are 'Touch points' in a user/customer journey?
From Wikipedia's Touchpoint Definition
A touchpoint can be defined as any way a consumer can interact with a
business, whether it be person-to-person, through a website, an app or
any form of …
- 38.3k