I'm running a survey on students to collect their feedback of the courses of study they've undertaken in a college.
They have to answer the same question for every course they study. There are some multiple choice (radio buttons) questions and some qualitative (textarea) questions.
We've experienceexperienced an unusually high number of people indicating their dissatisfaction in the multiple choice questions and then going on to praise the course in the written answers.
We want to find a way of making it more explicit the choice the user has made but without it being obtrusive (i.e.g. a modal: Are you sure you're dissatisfied??!).
What are some ways this could be achieved?
See screenshot below: