Timeline for How to increase users' perception of security on a payment screen? [duplicate]
Current License: CC BY-SA 4.0
16 events
| when toggle format | what | by | license | comment | |
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| Feb 11, 2019 at 10:27 | history | closed |
locationunknown JonW♦ |
Duplicate of Showing "this is secure" on credit card entry screen | |
| Feb 5, 2019 at 19:57 | comment | added | allo | I saw some pointing out that it's "https". I would need to search which ones were it again myself. And it is still pointless, does not visit your site to learn about security. But telling the user "this site is safe" is pointless, because every phishing site will tell him "this site is safe". | |
| Feb 5, 2019 at 16:42 | comment | added | Wes | @allo Do you have any examples of an e-commerce site that explains browser certificates to a customer on payment page? Trust is paramount on this page, even if it's "perceived" trust. | |
| Feb 5, 2019 at 15:45 | comment | added | allo | I think you're asking the wrong question. From the UX perspective the question seems valid, but for your shop the question is very dangerous. If you convey your users, that an image on a website can assure security, phishing sites cloning your shop will be confused for your shop by your users. So better explain your users how their browser signals that it's your secure site. Hint them at the correct domain and if you have an EV-Certificate, then at the company name in the URL bar. | |
| Feb 5, 2019 at 9:23 | vote | accept | Roger | ||
| Feb 5, 2019 at 8:05 | review | Close votes | |||
| Feb 11, 2019 at 10:27 | |||||
| Feb 4, 2019 at 21:00 | history | tweeted | twitter.com/StackUX/status/1092528366991876096 | ||
| Feb 4, 2019 at 19:01 | answer | added | kcazllerraf | timeline score: 16 | |
| Feb 4, 2019 at 17:37 | comment | added | simbabque |
There used to be a kind of convention of companies using ssl.example.org style sub-domains (as opposed to www) for these. IIRC ebay did it in the mid 2000s, and some others as well. I have not seen any research, but I've worked at a large e-com company that did that too, and explained it with copying from even bigger companies, because if they thought it was right it must be.
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| Feb 4, 2019 at 16:30 | history | edited | Roger | CC BY-SA 4.0 |
edited title
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| Feb 4, 2019 at 16:28 | comment | added | Roger | Thanks @maxathousand - I shall edit the title again | |
| Feb 4, 2019 at 16:20 | comment | added | maxathousand | To close voters: Though this question contains the word "icons", I think there is some real UX substance to this question. It's discussing the users' perception of security, which is certainly an important topic. Already there has been an excellent answer posted, backed with sources from Google and UC Berkley. | |
| Feb 4, 2019 at 16:13 | history | edited | Roger | CC BY-SA 4.0 |
edited title
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| Feb 4, 2019 at 15:58 | answer | added | Wes | timeline score: 26 | |
| Feb 4, 2019 at 15:30 | review | Close votes | |||
| Feb 4, 2019 at 19:45 | |||||
| Feb 4, 2019 at 14:29 | history | asked | Roger | CC BY-SA 4.0 |