Timeline for Which type of help system is best?
Current License: CC BY-SA 3.0
3 events
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| Apr 16, 2020 at 22:52 | comment | added | peterchen | Well, it's been a while. PDF support got better, and we don't have to rely on one company pushing other software with the only functional reader available. Still, the fixed page layout doesn't scale well to an even wider range of display formats and resolutions than we had 10 years ago. It's a stop-gap measure, no more. | |
| Apr 13, 2020 at 0:21 | comment | added | user8356 | All valid points, but only in relation to some things (phone apps, young users, the impatient). In the real world of business and commerce, online documentation is needed. PDF doesn't have to suck. Most people in business don't entertain considerations like "what if somebody doesn't like Adobe?" -- It's what tool gets the job done. Also, it's a red herring to say "don't document dialogs and menus" -- nobody does that anymore -- except for giant line-of-business apps that have 1,000 commands and users who demand some reference for it. | |
| Jul 7, 2011 at 9:42 | history | answered | peterchen | CC BY-SA 3.0 |