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I am lazy and this has been done before, so I highly encourage you to read this: http://hci.stanford.edu/courses/dsummer/handouts/NeedFinding.pdf

I think it answers all your questions.

To summarize:

Find your users: the average user, the extreme user, the casual user, the expert on the subject ...

Ask questions:

  • Be as open-ended as possible
  • Let the people educate you:
  • Ask people for comparisons instead of evaluating on an absolute scale
  • Avoid personal bias, because people are not very good at self reporting
  • Be concrete

Good examples:

  • “I don’t really understand coffee chemistry. As a food chemist, can you explain to me how coffee ‘works’?”
  • "How much did you exercice this week?"

Bad examples:

  • "Is the daily update an important feature to you?"
  • "Would you like something more intuitive?"
  • "How often do you exercice?"

I am lazy and this has been done before, so I highly encourage you to read this: http://hci.stanford.edu/courses/dsummer/handouts/NeedFinding.pdf

I think it answers all your questions.

I am lazy and this has been done before, so I highly encourage you to read this: http://hci.stanford.edu/courses/dsummer/handouts/NeedFinding.pdf

I think it answers all your questions.

To summarize:

Find your users: the average user, the extreme user, the casual user, the expert on the subject ...

Ask questions:

  • Be as open-ended as possible
  • Let the people educate you:
  • Ask people for comparisons instead of evaluating on an absolute scale
  • Avoid personal bias, because people are not very good at self reporting
  • Be concrete

Good examples:

  • “I don’t really understand coffee chemistry. As a food chemist, can you explain to me how coffee ‘works’?”
  • "How much did you exercice this week?"

Bad examples:

  • "Is the daily update an important feature to you?"
  • "Would you like something more intuitive?"
  • "How often do you exercice?"
Source Link
Leths
  • 2k
  • 1
  • 12
  • 17

I am lazy and this has been done before, so I highly encourage you to read this: http://hci.stanford.edu/courses/dsummer/handouts/NeedFinding.pdf

I think it answers all your questions.